What users are saying about
3 Ratings
10 Ratings
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Score 8.1 out of 100
3 Ratings
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Score 10 out of 100

Likelihood to Recommend

Cisco DNA Software

It is suited if you want to automate the output. It delivers intelligence and security and switching to the software is easy in terms of transition. However, it requires a tour to start using the software for first-timers as it is not that user friendly. The new innovations in the software are focusing on the interface also.
Anonymous | TrustRadius Reviewer

SecureLink

It does exactly what it needs to. The only times I've had serious issues with rolling out to a vendor is when they have a "contractual agreement" to only use their solution. Almost every vendor that I've worked with and shown this product to has been skeptical for the first 5 minutes and fully converted to liking the ease of use of the product by 10 minutes
Matthew Behrens | TrustRadius Reviewer

Pros

Cisco DNA Software

  • Automation
  • Accessibility
  • Ease of configuration
Anonymous | TrustRadius Reviewer

SecureLink

  • Easy to setup on a client PC or server for access
  • Organizes client connections by gatekeeper so it is easy to find what you need
  • File transfer option is great for uploading files to client servers
Anonymous | TrustRadius Reviewer

Cons

Cisco DNA Software

  • Requires a lot of configuration
  • Could have more tutorials online
  • Not a very big community
Nadyan Pscheidt | TrustRadius Reviewer

SecureLink

  • Java based. Always an issue. I know they are working on this and it will be Javaless if we need it. I know that Java can cause issues across the board and I understand the need of it, but it does not make it any better when there are Java issues.
  • Stronger integration with the Active Directory. Currently its only read-only, which is good and bad.
  • I would love to see an App. I know they are working on this as well.
Matthew Behrens | TrustRadius Reviewer

Likelihood to Renew

Cisco DNA Software

No score
No answers yet
No answers on this topic

SecureLink

SecureLink 8.6
Based on 2 answers
We are happy using securelink to access our client environments
Anonymous | TrustRadius Reviewer

Usability

Cisco DNA Software

Cisco DNA Software 7.3
Based on 3 answers
Because of the dependency on different software, it becomes difficult to use a single one of the CISCO products. One has to purchase the license of more than one product to get the desired output. It is not user-friendly for first-time users and thus a tour is required to make oneself comfortable with the product.
Anonymous | TrustRadius Reviewer

SecureLink

No score
No answers yet
No answers on this topic

Support Rating

Cisco DNA Software

Cisco DNA Software 9.1
Based on 3 answers
While this program has been on the market for a while now and some updates would be a welcomed addition, I have to say that the program as it is now and the support given to our team has been great. It is easy to see that time was taken when building this software to anticipate issues and problems that people would run into. We don't have to reach out to support often, but when we do it's always a good experience.
Anonymous | TrustRadius Reviewer

SecureLink

SecureLink 9.0
Based on 1 answer
The employees at Securelink have always been responsive and seem to be invested in the success of my company. They truly understand what their product means to us so if there is a problem, they are always willing to help. In the rare event that something is found on their end, they will be proactive and reach out to someone to help and get something on calendar for a fix
Matthew Behrens | TrustRadius Reviewer

Alternatives Considered

Cisco DNA Software

We compared Cisco DNA Software with some of its competitors and, in the end, we chose Cisco DNA Software because of its features and customer support, also because of Cisco. The other solutions can be great also, but we choose Cisco DNA Software for our purposes.
Nadyan Pscheidt | TrustRadius Reviewer

SecureLink

Securelink seems to work better than LogMein for a large enterprise group. Our company has over 10,000 different connections and securelink manages them well.
Anonymous | TrustRadius Reviewer

Return on Investment

Cisco DNA Software

  • Scaling the result to broader levels
  • Automation of the process
  • Predictive monitoring
Anonymous | TrustRadius Reviewer

SecureLink

  • I've found that Securelink allows me to get a vendor access to an application for support purposes much faster than a provisioned VPN account and the red tape around this. I can set up a vendor to access an application suite in a half hour and it will be more secure than regular provisioning.
  • The ROI is yet to be seen on this, but it certainly makes Compliance, Internal Audit, and Legal very happy, which helps everybody.
  • Internally, there is much more push back and it has been problematic. For a tech, to have to log in to a server and navigate to a system is considered cumbersome, when before all they had to do was open up Putty or RDP to a server to get in. The only way to combat this is to force them to use Securelink by removing rights. Near impossible for the domain admins.
Matthew Behrens | TrustRadius Reviewer

Pricing Details

Cisco DNA Software

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SecureLink

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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