Cisco Spaces vs. SwipedOn Visitor Management System

Cisco Spaces is well suited from Small businesses to large businesses. The ability for Cisco Spaces to scale as your business scale is an important feature to leverage, especially for small businesses. The insights for the Cisco Spaces are helpful to the organization with utilizing what access points we have where and what load the access points are taking on. Our business also likes the fact that the switches, access points, and other Cisco equipment can be seen all in one, anywhere anytime. This makes it easier to manage our equipment.

Incentivized

This system is suited for all companies whether there are only 5 employees to hundreds - it's simple to use and professional. The history allows you to review staff timings, what visitors have been here within the last month (or more).

• So the first thing it does really well is a lot of our sites are rural, so we don't have very good cellular connectivity. So we invested in this product because we want our clients, our customers that are coming in to be able to walk in and be able to use a our wireless infrastructure just like it was a cellular device. So they don't even know, they walk in, they think, man, my cellular's better right now. I can do all the things that I wanna do. I can do video. And they don't even know. So that's the biggest bonus for us.

Incentivized

• Great example of innovation for visitors to the business. We often hear remarks from visitors how impressed they are.
• Simple yet effective method for employees to sign in out.
• Simple administration tools to add/remove employees.
• Information can easily be extracted into Excel.

• I would say out-of-the-box plugins. It's very easy to make it for DNA spaces, but I'd love to see more part more companies partner with them so that the plugins are just available to add on right out of the box. You don't have to work with a vendor and say, "Hey, I need you to come in and develop this API", it's already there. That would be the one thing that I would say that could get a little bit more help with.

Incentivized

• now that covid is happening would be good to have covid consent?
• quick print out of all the visitor so far would be handy when fire excise happens
• sometime the printer is not connect properly.

Incentivized

the product has everything that offered and more.

Incentivized

i have never contacted support

Incentivized

I had a lot of questions about the process, how it works, and if it will work for us. Mauro was initially the person I dealt with and he was a great help. Anything we couldn't do via email was scheduled for a call. There was no pressure to purchase but plenty of support before we signed and been the same since.

Cisco DNA Spaces is the next iteration for CMX. CMX is be retired and the move to Spaces was just a next step for us. All the features in CMX are present in Spaces. As well as additional features and capabilities.

Incentivized

We haven't used other commercial products. We have used a custom web-base interface that was limited in customizablity and data filtering. We also used paper sign-ins that had to be transcribed. SwipedOn is a improvement from both of those in that it is more customizable for a admin user and is easy for the students to use, so it seems to be increasing the the precentage of students who sign in and accuracy of the collected data

• We collect emails from our customers to populate our email marketing database
• The customers are constantly giving good feedback for the service as an aggregated value to the service
• It has been a good way to get more visits to our eCommerce site which is defined as landing page inside the captive portal

Incentivized

• It is easier for students to use than our previous solutions which included paper signins that had to be transcribed into a spreadsheet and a custom webbased interface that we (the immediate admins) could not readily customize.
• Data capture is about the same percentages, but we are more confident that the data is more accurate due to ease of use and not transcription errors.