Cisco Spaces vs. Teem by Eptura

Cisco Spaces is well suited from Small businesses to large businesses. The ability for Cisco Spaces to scale as your business scale is an important feature to leverage, especially for small businesses. The insights for the Cisco Spaces are helpful to the organization with utilizing what access points we have where and what load the access points are taking on. Our business also likes the fact that the switches, access points, and other Cisco equipment can be seen all in one, anywhere anytime. This makes it easier to manage our equipment.

Incentivized

Honestly, it just works. It works, price is fair, and the customer service is great. In 2020, I want a product that works, and excellent customer service. They provide that

Incentivized

• So the first thing it does really well is a lot of our sites are rural, so we don't have very good cellular connectivity. So we invested in this product because we want our clients, our customers that are coming in to be able to walk in and be able to use a our wireless infrastructure just like it was a cellular device. So they don't even know, they walk in, they think, man, my cellular's better right now. I can do all the things that I wanna do. I can do video. And they don't even know. So that's the biggest bonus for us.

Incentivized

• Flexibility
• Support tickets from room
• Room tracking data

Incentivized

• I would say out-of-the-box plugins. It's very easy to make it for DNA spaces, but I'd love to see more part more companies partner with them so that the plugins are just available to add on right out of the box. You don't have to work with a vendor and say, "Hey, I need you to come in and develop this API", it's already there. That would be the one thing that I would say that could get a little bit more help with.

Incentivized

• More direct integration with Microsoft tools such as Teams and Outlook.
• Functionality more akin to special events check-in that can be used when necessary.

Incentivized

the product has everything that offered and more.

Incentivized

i have never contacted support

Incentivized

They are great. Working in a customer facing role my entire career, I understand the important of having excellent customer service. They are responsive, polite, and answer my questions when I reach out.

Incentivized

Cisco DNA Spaces is the next iteration for CMX. CMX is be retired and the move to Spaces was just a next step for us. All the features in CMX are present in Spaces. As well as additional features and capabilities.

Incentivized

Envoy would be an alternative. Honestly, they do the same thing but have different names. At the end of the day, it comes down to cost and functions. Price your product right and give them the functions they need and that's all you need to do; word-of-mouth is the best advertisement!

Incentivized

• We collect emails from our customers to populate our email marketing database
• The customers are constantly giving good feedback for the service as an aggregated value to the service
• It has been a good way to get more visits to our eCommerce site which is defined as landing page inside the captive portal

Incentivized

• Everything has been great so far. We have been extremely happy with the investment.

Incentivized