Cisco Finesse vs. TelebuHub
Cisco Finesse vs. TelebuHub
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
Cisco Finesse | N/A | Cisco Finesse is a product designed to improve customer support delivered via contact centers. Described by Cisco as a next-generation agent and supervisor desktop, Cisco Finesse provides a collaborative experience for communities that interact with your customer service organization. Finesse's user-centric design is stated to enhance satisfaction for your customer-care representatives. | N/A | |
TelebuHub | N/A | TelebuHub is a complete inbound and outbound contact center software solution that enables businesses to manage communication with their customers and clients over several communication channels, such as voice, chat, email, messenger apps, SMS, social media, and webchat. When trying to contact a business, customers have certain expectations such as fast responses, personalized interactions, and timely solutions. TelebuHub is the solution to ensure that all these… | N/A |
Cisco Finesse | TelebuHub | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Cisco Finesse | TelebuHub | |
---|---|---|
Top Pros | ||
Top Cons |
|
|
Cisco Finesse | TelebuHub | ||||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Contact Center Software |
| ||||||||||||||||||||||||||||||||||||||||||
Workforce Optimization (WFO) |
|
Cisco Finesse | TelebuHub | |
---|---|---|
Small Businesses | CloudTalk Score 8.5 out of 10 | CloudTalk Score 8.5 out of 10 |
Medium-sized Companies | CloudTalk Score 8.5 out of 10 | CloudTalk Score 8.5 out of 10 |
Enterprises | Bright Pattern Contact Center Score 9.6 out of 10 | Bright Pattern Contact Center Score 9.6 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Cisco Finesse | TelebuHub | |
---|---|---|
Likelihood to Recommend | 5.0 (7 ratings) | 9.5 (3 ratings) |
Usability | 5.0 (1 ratings) | - (0 ratings) |
Support Rating | 10.0 (1 ratings) | - (0 ratings) |
Cisco Finesse | TelebuHub | |
---|---|---|
Likelihood to Recommend | ![]() Cisco
| Telebu Communications
|
Pros | ![]() Cisco
| Telebu Communications
|
Cons | ![]() Cisco
| Telebu Communications
|
Usability | ![]() Cisco
| Telebu Communications No answers on this topic |
Support Rating | ![]() Cisco
| Telebu Communications No answers on this topic |
Alternatives Considered | ![]() Cisco
| Telebu Communications No answers on this topic |
Return on Investment | ![]() Cisco
| Telebu Communications
|
ScreenShots |