Cisco Firepower 4100 Series vs. Trustwave Managed Detection and Response

When we are asked by local partners which security equipment we use we always recommend our Cisco security products. The Firepower firewall is no exception and we can easily recommend this to others who need a fast, secure, and well built system that integrates well with all your existing hardware and software.

Incentivized

The company has become a true believer in Trustwave services because they ensured the solution we implemented addressed our specific requirements. Adopting this platform provided significant improvement in visibility with a user-friendly dashboard and now the company can take greater control internally when investigating an alert and analyzing data over time

Incentivized

• Policy management in the GUI. I'm old-school, and still create ACLs in the CLI, but using the GUI for this is very nice.
• Event monitoring and reporting is great, and you can get very granular when it comes to what information you are viewing.
• I really like the troubleshooting features that are built in, especially the packet tracer and the ability to generate and download a troubleshooting package to review or send to TAC.

• Manages and monitors traffic to provide security
• Reports in timely manner on all incidents
• Web portal access to review reports and suggestions

Incentivized

• When deployed as Firepower Threat Defense, configurations cannot be made within the device itself.
• Troubleshooting can be difficult if the Cisco Firepower 4100 Series firewall is managed by the Cisco Firepower Management Center.
• There are two operating systems in Cisco Firepower 4100 Series, firmware upgrade process will take a long time.

• There is no option to include rules type functions, which would be very useful to save configuration time.
• The support is not as helpful as I would like, nor its documentation.
• A friendly graphical interface would be very well accepted.

Incentivized

As I mentioned before, the Fortigates have better failover. I think the Cisco interface is easier to use that that of the FortiGate. My only criticism would be that with multiple CLIs, it can get a bit confusing when you are trying to configure something or troubleshoot from the CLI.

We have not really looked at other products.

Incentivized

• Positive impact would be our increased security network wide.
• Another positive would be the increased processing power, saving us time and [from] needing more equipment.
• A negative impact would be the increased need for having to learn a new interface.

Incentivized

• Protects valuable data and defends against increasingly sophisticated threat actors
• We have achieved increase in customer trust and distinguished the company from our main rival
• Freed the company's roughly 10 employees to focus on expanding the business internationally

Incentivized