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46 Ratings

Cisco Headset 700 Series

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46 Ratings
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Score 9.2 out of 100
6 Ratings
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Score 10 out of 100

Attribute Ratings

  • Dolby Conference Phone (Dolby Voice) is rated higher in 3 areas: Likelihood to Recommend, Likelihood to Renew, Support Rating

Likelihood to Recommend

9.3

Cisco Headset 700 Series

93%
34 Ratings
10.0

Dolby Conference Phone (Dolby Voice)

100%
1 Rating

Likelihood to Renew

9.1

Cisco Headset 700 Series

91%
1 Rating
10.0

Dolby Conference Phone (Dolby Voice)

100%
1 Rating

Usability

Cisco Headset 700 Series

N/A
0 Ratings
10.0

Dolby Conference Phone (Dolby Voice)

100%
1 Rating

Support Rating

7.3

Cisco Headset 700 Series

73%
2 Ratings
10.0

Dolby Conference Phone (Dolby Voice)

100%
1 Rating

Implementation Rating

Cisco Headset 700 Series

N/A
0 Ratings
9.0

Dolby Conference Phone (Dolby Voice)

90%
1 Rating

Likelihood to Recommend

Cisco Headset 700 Series

Cisco Headset 700 is well suited for professionals who do remote interaction with customers and clients on a daily basis. This device helps them provide top-notch sound quality, great noise cancellation, security and great compatibility with large set of devices. Superior noise cancellation and compatibility is important specially in an open workplace where many co-workers are speaking and the resulting noise causes lack of focus. Additionally, given its decent battery life and quick-charge feature, it can be used for over 20 hours which is a desirable.It is not very appropriate for professionals for whom, calling or remote interaction is not a very necessary part of the job. In such cases, if they use the Headset rarely and don't care too much about quality and security, there are other cheaper alternatives.
Anonymous | TrustRadius Reviewer

Dolby Conference Phone (Dolby Voice)

Implementing these units within our business reduced the number of support requests to our internal IT support desk. This was simply because these units are so simple to use. The user books a video conference meeting within Outlook and includes the meeting room they wish to hold the video conference in. Within five minutes, their meeting is recognized on the Dolby Conference Phone (Dolby Voice). Their meeting is also shown on the TV screen within the meeting room so that other people can see who will be using the room. On entering the room, the user simply touches the Join button next to their meeting on the Dolby Conference Phone (Dolby Voice), normally in the middle of the table, and within a few seconds, the meeting room has joined the video conference meeting.
John Gaskell | TrustRadius Reviewer

Pros

Cisco Headset 700 Series

  • In crowded environments, very clean and clear communication can be provided for both the person using the headset and the other party with the noise-canceling mechanisms.
  • Smart Sensor Technology (Mute When You Remove Headphones) is a nice feature in my opinion.
  • More importantly, it has over 15 hours of talk time. Battery life is very good.
Abdurrahim Ayar | TrustRadius Reviewer

Dolby Conference Phone (Dolby Voice)

  • One-touch easy-to-join meeting
  • Supports two TV screens
  • Supports laptop screens on two TV screens without joining a video conference
  • Reduces mess of cables In the room
  • Dolby audio sound quality
  • Speaker and microphone within the same unit on the table
  • Supports wide range of cameras, including their own cameras
  • Easy to clean
  • Robust
John Gaskell | TrustRadius Reviewer

Cons

Cisco Headset 700 Series

  • Bluetooth connection - sometimes takes 1-2 times to connect properly.
  • Receiving multiple calls - sometimes when I am on Webex and receive a call, it disconnects or when I decline the call, it loses the Webex connectivity.
  • Disconnecting multiple devices using - when I disconnect my phone from it, it will lose connection from my laptop as well.
Anonymous | TrustRadius Reviewer

Dolby Conference Phone (Dolby Voice)

  • Support of three TV screens would be nice In some rooms
John Gaskell | TrustRadius Reviewer

Pricing Details

Cisco Headset 700 Series

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Dolby Conference Phone (Dolby Voice)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

Cisco Headset 700 Series

Cisco Headset 700 Series 9.1
Based on 1 answer
No answer on this topic is available.

Dolby Conference Phone (Dolby Voice)

Dolby Conference Phone (Dolby Voice) 10.0
Based on 1 answer
This rating is given because it is simple for us--a no-brainer to replace these units with a new Dolby video conferencing device. The fact that these units make the room neater and make it very easy for a user to onboard and use, just makes it a must-have item. The Linux version of these units is also easier to use with a little software patching required. For us, we can also use the Microsoft Teams gateway.
John Gaskell | TrustRadius Reviewer

Usability

Cisco Headset 700 Series

No score
No answers yet
No answers on this topic

Dolby Conference Phone (Dolby Voice)

Dolby Conference Phone (Dolby Voice) 10.0
Based on 1 answer
That this unit is so easy for users to use. To join a meeting is a simple one-touch join. If they have not added the meeting room to their invite, then entering the meeting ID into the unit via the touch screen on the flying saucer is very easy. The mute button is on the top of the unit and shows a red LED circle when on mute.
John Gaskell | TrustRadius Reviewer

Support Rating

Cisco Headset 700 Series

Cisco Headset 700 Series 7.3
Based on 2 answers
Too expensive and too heavy and too uncomfortable. It just didn't deliver the experience that we thought we would get based on the price. I can get the same features, for cheaper, with a more comfortable headset from another vendor. So overall this one just never got put on the final list.
Joshua Baever | TrustRadius Reviewer

Dolby Conference Phone (Dolby Voice)

Dolby Conference Phone (Dolby Voice) 10.0
Based on 1 answer
When we have asked the question to either BlueJeans or Dolby, we have been given the answer quickly. To be honest, the number of times that we have had to go to support on these units has been very low--maybe once a quarter.
John Gaskell | TrustRadius Reviewer

Implementation Rating

Cisco Headset 700 Series

No score
No answers yet
No answers on this topic

Dolby Conference Phone (Dolby Voice)

Dolby Conference Phone (Dolby Voice) 9.0
Based on 1 answer
We did not have any key issues during the implementation. The units are very easy to configure for BlueJeans. When you first turn on the unit, you select the video conferencing platform that you are using. The wizard will then request various information (e.g., IP address, network) and then look for software updates. Once completed, the unit can be installed in the meeting room. The unit will run off a PoE network lead, so one lead to the unit.
John Gaskell | TrustRadius Reviewer

Alternatives Considered

Cisco Headset 700 Series

Key advantages for the Cisco Headset 700 series include simplicity of connections (no special adapter cables needed), long battery life, and general performance for the price point. Integration with the rest of Cisco's Webex eco-system (the Webex app, and Webex Control Hub) hold promise for future enhancements. Areas for improvement include feature management apps that do not depend on a smartphone, and replaceable earpads.
Anonymous | TrustRadius Reviewer

Dolby Conference Phone (Dolby Voice)

The biggest issue with others that we find is that no one has a simple one-touch method for users to join a video conference meeting. With most others, we found you either have to find your meeting or manually enter your meeting. With Dolby Conference Phone (Dolby Voice), you are straight into the room--one touch and in the meeting.
John Gaskell | TrustRadius Reviewer

Return on Investment

Cisco Headset 700 Series

  • I was provided with the headphones, but my back is not hurting anymore; before I was using heavy headphones.
  • Due to the battery life we are able to have long collaborative meetings.
  • The quality of the product means that the battery is healthy after 2 years.
Anonymous | TrustRadius Reviewer

Dolby Conference Phone (Dolby Voice)

  • 95% reduction in IT support desk requests for help with the equipment
  • High-quality microphone and speaker
  • Robust, smart, clean looking.
  • Supports two TVs
  • Supports a number of cameras
John Gaskell | TrustRadius Reviewer

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