Cisco Headset 700 Series vs Dolby Conference Phone (Dolby Voice) | TrustRadius

What users are saying about

Score 7.7 out of 10

Based on 14 reviews and ratings

Webex Special Event

Score 10 out of 10

Based on 1 reviews and ratings

Pros

Compact and comes with protective hard shell case.
Has music capabilities for skipping songs which some other headsets don't have.
Sleek and modern looking.
Noise cancellation is good compared to Plantronics but not as good as Jabra.

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Verified User

Engineer in Information Technology

Financial Services Company, 1001-5000 employees

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One-touch easy-to-join meeting
Supports two TV screens
Supports laptop screens on two TV screens without joining a video conference
Reduces mess of cables In the room
Dolby audio sound quality
Speaker and microphone within the same unit on the table
Supports wide range of cameras, including their own cameras
Easy to clean
Robust

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Director of IT

KingspanConstruction, 10,001+ employees

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Cons

Sometimes, it takes little more time to connect with the new device.
We can adjust the audio of this headset but its functioning is little tough.

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Technical Associate

SEARS Holding IndiaInformation Technology & Services, 1001-5000 employees

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Support of three TV screens would be nice In some rooms

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Director of IT

KingspanConstruction, 10,001+ employees

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Likelihood to Renew

No score

No answers yet

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Dolby Conference Phone (Dolby Voice) 10.0

Based on 1 answer

This rating is given because it is simple for us--a no-brainer to replace these units with a new Dolby video conferencing device. The fact that these units make the room neater and make it very easy for a user to onboard and use, just makes it a must-have item. The Linux version of these units is also easier to use with a little software patching required. For us, we can also use the Microsoft Teams gateway.

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Director of IT

KingspanConstruction, 10,001+ employees

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Usability

No score

No answers yet

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Dolby Conference Phone (Dolby Voice) 10.0

Based on 1 answer

That this unit is so easy for users to use. To join a meeting is a simple one-touch join. If they have not added the meeting room to their invite, then entering the meeting ID into the unit via the touch screen on the flying saucer is very easy. The mute button is on the top of the unit and shows a red LED circle when on mute.

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Director of IT

KingspanConstruction, 10,001+ employees

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Support Rating

Cisco Headset 700 Series 6.9

Based on 2 answers

Too expensive and too heavy and too uncomfortable. It just didn't deliver the experience that we thought we would get based on the price. I can get the same features, for cheaper, with a more comfortable headset from another vendor. So overall this one just never got put on the final list.

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Sr. Systems Administrator

T-MobileTelecommunications, 10,001+ employees

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Dolby Conference Phone (Dolby Voice) 10.0

Based on 1 answer

When we have asked the question to either BlueJeans or Dolby, we have been given the answer quickly. To be honest, the number of times that we have had to go to support on these units has been very low--maybe once a quarter.

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Director of IT

KingspanConstruction, 10,001+ employees

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Implementation Rating

No score

No answers yet

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Dolby Conference Phone (Dolby Voice) 9.0

Based on 1 answer

We did not have any key issues during the implementation. The units are very easy to configure for BlueJeans. When you first turn on the unit, you select the video conferencing platform that you are using. The wizard will then request various information (e.g., IP address, network) and then look for software updates. Once completed, the unit can be installed in the meeting room. The unit will run off a PoE network lead, so one lead to the unit.

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Director of IT

KingspanConstruction, 10,001+ employees

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Alternatives Considered

Plantronics Voyager, although it serves the same purpose, isn’t the same at all! The fact that we are a Cisco and Webex [shop] made it so simple once Cisco started offering headsets. Having to connect desk phones with Poly headsets required connectors and offered no visibility. Cisco managed to give a well designed and powerful headset alternative to everyone, but clearly a no-brainer for Cisco environment.

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Verified User

Account Manager in Sales

Internet Company, 11-50 employees

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The biggest issue with others that we find is that no one has a simple one-touch method for users to join a video conference meeting. With most others, we found you either have to find your meeting or manually enter your meeting. With Dolby Conference Phone (Dolby Voice), you are straight into the room--one touch and in the meeting.

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Director of IT

KingspanConstruction, 10,001+ employees

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Return on Investment

Although expensive, you get what you pay for with crystal clear audio on meetings.
Being able to use this headset for multiple scenarios also makes the cost easier to justify.

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National Manager Architecture Services

NEC AustraliaComputer Networking, 1001-5000 employees

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95% reduction in IT support desk requests for help with the equipment
High-quality microphone and speaker
Robust, smart, clean looking.
Supports two TVs
Supports a number of cameras

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Director of IT

KingspanConstruction, 10,001+ employees

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Screenshots

See Both Cisco Headset 700 Series Screenshots

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Pricing Details

General

Free Trial

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Free/Freemium Version

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Premium Consulting/Integration Services

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Entry-level set up fee?

No

General

Free Trial

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Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

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