Cisco Headset 700 Series vs Dolby Conference Phone (Dolby Voice) | TrustRadius

What users are saying about

Score 9.2 out of 10

Based on 46 reviews and ratings

Score 10 out of 10

Based on 6 reviews and ratings

Attribute Ratings

Dolby Conference Phone (Dolby Voice) is rated higher in 3 areas: Likelihood to Recommend, Likelihood to Renew, Support Rating

Likelihood to Recommend

9.3

Cisco Headset 700 Series

93%

34 Ratings

10.0

Dolby Conference Phone (Dolby Voice)

100%

1 Rating

Likelihood to Renew

9.1

Cisco Headset 700 Series

91%

1 Rating

10.0

Dolby Conference Phone (Dolby Voice)

100%

1 Rating

Usability

Cisco Headset 700 Series

N/A

0 Ratings

10.0

Dolby Conference Phone (Dolby Voice)

100%

1 Rating

Support Rating

7.3

Cisco Headset 700 Series

73%

2 Ratings

10.0

Dolby Conference Phone (Dolby Voice)

100%

1 Rating

Implementation Rating

Cisco Headset 700 Series

N/A

0 Ratings

9.0

Dolby Conference Phone (Dolby Voice)

90%

1 Rating

Pros

In crowded environments, very clean and clear communication can be provided for both the person using the headset and the other party with the noise-canceling mechanisms.
Smart Sensor Technology (Mute When You Remove Headphones) is a nice feature in my opinion.
More importantly, it has over 15 hours of talk time. Battery life is very good.

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Abdurrahim Ayar

Senior Network Engineer

nformation Technology and Marketing Inc.Information Technology & Services, 1001-5000 employees

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One-touch easy-to-join meeting
Supports two TV screens
Supports laptop screens on two TV screens without joining a video conference
Reduces mess of cables In the room
Dolby audio sound quality
Speaker and microphone within the same unit on the table
Supports wide range of cameras, including their own cameras
Easy to clean
Robust

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Director of IT

KingspanConstruction, 10,001+ employees

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Cons

Bluetooth connection - sometimes takes 1-2 times to connect properly.
Receiving multiple calls - sometimes when I am on Webex and receive a call, it disconnects or when I decline the call, it loses the Webex connectivity.
Disconnecting multiple devices using - when I disconnect my phone from it, it will lose connection from my laptop as well.

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Verified User

Contributor in Customer Service

Information Technology & Services Company, 1001-5000 employees

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Support of three TV screens would be nice In some rooms

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Director of IT

KingspanConstruction, 10,001+ employees

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Pricing Details

General

Free Trial

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Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Starting Price

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General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Starting Price

—

Likelihood to Renew

Cisco Headset 700 Series 9.1

Based on 1 answer

No answer on this topic is available.

Dolby Conference Phone (Dolby Voice) 10.0

Based on 1 answer

This rating is given because it is simple for us--a no-brainer to replace these units with a new Dolby video conferencing device. The fact that these units make the room neater and make it very easy for a user to onboard and use, just makes it a must-have item. The Linux version of these units is also easier to use with a little software patching required. For us, we can also use the Microsoft Teams gateway.

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Director of IT

KingspanConstruction, 10,001+ employees

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Usability

No score

No answers yet

No answers on this topic

Dolby Conference Phone (Dolby Voice) 10.0

Based on 1 answer

That this unit is so easy for users to use. To join a meeting is a simple one-touch join. If they have not added the meeting room to their invite, then entering the meeting ID into the unit via the touch screen on the flying saucer is very easy. The mute button is on the top of the unit and shows a red LED circle when on mute.

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Director of IT

KingspanConstruction, 10,001+ employees

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Support Rating

Cisco Headset 700 Series 7.3

Based on 2 answers

Too expensive and too heavy and too uncomfortable. It just didn't deliver the experience that we thought we would get based on the price. I can get the same features, for cheaper, with a more comfortable headset from another vendor. So overall this one just never got put on the final list.

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Sr. Systems Administrator

T-MobileTelecommunications, 10,001+ employees

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Dolby Conference Phone (Dolby Voice) 10.0

Based on 1 answer

When we have asked the question to either BlueJeans or Dolby, we have been given the answer quickly. To be honest, the number of times that we have had to go to support on these units has been very low--maybe once a quarter.

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Director of IT

KingspanConstruction, 10,001+ employees

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Implementation Rating

No score

No answers yet

No answers on this topic

Dolby Conference Phone (Dolby Voice) 9.0

Based on 1 answer

We did not have any key issues during the implementation. The units are very easy to configure for BlueJeans. When you first turn on the unit, you select the video conferencing platform that you are using. The wizard will then request various information (e.g., IP address, network) and then look for software updates. Once completed, the unit can be installed in the meeting room. The unit will run off a PoE network lead, so one lead to the unit.

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Director of IT

KingspanConstruction, 10,001+ employees

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Alternatives Considered

Key advantages for the Cisco Headset 700 series include simplicity of connections (no special adapter cables needed), long battery life, and general performance for the price point. Integration with the rest of Cisco's Webex eco-system (the Webex app, and Webex Control Hub) hold promise for future enhancements. Areas for improvement include feature management apps that do not depend on a smartphone, and replaceable earpads.

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Verified User

Manager in Product Management

Telecommunications Company, 10,001+ employees

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The biggest issue with others that we find is that no one has a simple one-touch method for users to join a video conference meeting. With most others, we found you either have to find your meeting or manually enter your meeting. With Dolby Conference Phone (Dolby Voice), you are straight into the room--one touch and in the meeting.

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Director of IT

KingspanConstruction, 10,001+ employees

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Return on Investment

I was provided with the headphones, but my back is not hurting anymore; before I was using heavy headphones.
Due to the battery life we are able to have long collaborative meetings.
The quality of the product means that the battery is healthy after 2 years.

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Verified User

Engineer in Professional Services

Telecommunications Company, 10,001+ employees

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95% reduction in IT support desk requests for help with the equipment
High-quality microphone and speaker
Robust, smart, clean looking.
Supports two TVs
Supports a number of cameras

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Director of IT

KingspanConstruction, 10,001+ employees

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Screenshots

See Both Cisco Headset 700 Series Screenshots

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