What users are saying about
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Top Rated
1389 Ratings
12 Ratings
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Score 7.4 out of 100

GoToMeeting

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Top Rated
1389 Ratings
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Score 7.9 out of 100

Likelihood to Recommend

Cisco Headset 700 Series

As an over-the-head, snug-fitting over-the-ear headset, the style of the Cisco Headset 700 series will not be to everyone's taste. For those that like the style, I can confidently say that the audio quality, noise cancellation, and noise isolating microphones, are among the best across the competition. While the price point is on par with other high-end wireless/BT headsets, the styling and build quality means that these headsets fit in with the look and feel of high-end consumer brands, while delivering the performance and long-term reliability that is expected from a business solution.
Anonymous | TrustRadius Reviewer

GoToMeeting

GoToMeeting is well suited for any client who prefers that system. While most video conferencing tools seem the same, they do have their own uniquenesses. Also, GoToMeeting does seem to have more privacy and data security features which I also enjoy, as it gives the client or potential client more peace of mind when sharing. I gave it less than a 10 because when it comes to speed of launch, ease of accessing, and mobility, there are better options out there.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Cisco Headset 700 Series
GoToMeeting
7.9
High quality audio
Cisco Headset 700 Series
GoToMeeting
8.4
High quality video
Cisco Headset 700 Series
GoToMeeting
8.4
Low bandwidth requirements
Cisco Headset 700 Series
GoToMeeting
7.1
Mobile support
Cisco Headset 700 Series
GoToMeeting
7.7

Screen Sharing

Cisco Headset 700 Series
GoToMeeting
8.4
Desktop sharing
Cisco Headset 700 Series
GoToMeeting
8.8
Whiteboards
Cisco Headset 700 Series
GoToMeeting
8.0

Online Meetings / Events

Cisco Headset 700 Series
GoToMeeting
8.2
Calendar integration
Cisco Headset 700 Series
GoToMeeting
8.5
Meeting initiation
Cisco Headset 700 Series
GoToMeeting
8.5
Integrates with social media
Cisco Headset 700 Series
GoToMeeting
7.4
Record meetings / events
Cisco Headset 700 Series
GoToMeeting
8.3
Slideshows
Cisco Headset 700 Series
GoToMeeting
8.3

Online Events Collaboration

Cisco Headset 700 Series
GoToMeeting
8.2
Live chat
Cisco Headset 700 Series
GoToMeeting
8.4
Audience polling
Cisco Headset 700 Series
GoToMeeting
8.2
Q&A
Cisco Headset 700 Series
GoToMeeting
8.1

Online Events Security

Cisco Headset 700 Series
GoToMeeting
8.3
User authentication
Cisco Headset 700 Series
GoToMeeting
8.3
Participant roles & permissions
Cisco Headset 700 Series
GoToMeeting
8.3
Confidential attendee list
Cisco Headset 700 Series
GoToMeeting
8.3

Pros

Cisco Headset 700 Series

  • Compact and comes with protective hard shell case.
  • Has music capabilities for skipping songs which some other headsets don't have.
  • Sleek and modern looking.
  • Noise cancellation is good compared to Plantronics but not as good as Jabra.
Anonymous | TrustRadius Reviewer

GoToMeeting

  • Provides a high degree of control to the presenter
  • Great quality video and audio during web conferencing and meeting
  • allows presenters to engage with a large number of attendees
  • provides great tools for audience engagement including chats and polls
  • makes sharing documents, presentations, and videos / images very easy
Aaron Goldstein | TrustRadius Reviewer

Cons

Cisco Headset 700 Series

  • The pressure on ears is a bit high, after some time ears start [to hurt].
  • Mute button is not conveniently located, sometimes it is difficult to find it.
  • Strange beep sound comes sometimes, don't know from where.
Anonymous | TrustRadius Reviewer

GoToMeeting

  • Just like any online video conferencing tool, you need to have stable internet connection
  • Consumes a lot of Internet Bandwidth
  • You Need to pay for Premium features, so companies that don't make much profit go for the free version of apps.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Cisco Headset 700 Series

No score
No answers yet
No answers on this topic

GoToMeeting

GoToMeeting 7.7
Based on 34 answers
ITI has not found an alternative software that can compete with the offerings of GTM. Our diverse needs (webinars, client meetings, internal training) cannot be met by any competitors at this time for our current cost. GTM is simple to use and has allowed ITI to really set ourselves apart from our competition.
Zack Parnell | TrustRadius Reviewer

Usability

Cisco Headset 700 Series

No score
No answers yet
No answers on this topic

GoToMeeting

GoToMeeting 8.7
Based on 28 answers
The simplicity of GoToMeetings desktop, mobile, and web-based applications make it a very robust and user-friendly meeting solution. At times, it may be more complex than needed, but it is nice to have so many features that can be used if needed. Once installed, it is very easy to use and navigate.
Rusty Angell | TrustRadius Reviewer

Support Rating

Cisco Headset 700 Series

Cisco Headset 700 Series 6.9
Based on 2 answers
Too expensive and too heavy and too uncomfortable. It just didn't deliver the experience that we thought we would get based on the price. I can get the same features, for cheaper, with a more comfortable headset from another vendor. So overall this one just never got put on the final list.
Joshua Baever | TrustRadius Reviewer

GoToMeeting

GoToMeeting 8.4
Based on 101 answers
We have actually had fairly limited experience with customer support, which is a good thing since we have not really required it. The product is very stable and it is quite rare for significant challenges to arise. Also, the general ease of navigation of the product and the integration into calendars really eliminates the need for deep customer service
Anonymous | TrustRadius Reviewer

Implementation Rating

Cisco Headset 700 Series

No score
No answers yet
No answers on this topic

GoToMeeting

GoToMeeting 10.0
Based on 3 answers
It just works, get into the software and start using.
Brian Sossamon | TrustRadius Reviewer

Alternatives Considered

Cisco Headset 700 Series

Plantronics Voyager, although it serves the same purpose, isn’t the same at all! The fact that we are a Cisco and Webex [shop] made it so simple once Cisco started offering headsets. Having to connect desk phones with Poly headsets required connectors and offered no visibility. Cisco managed to give a well designed and powerful headset alternative to everyone, but clearly a no-brainer for Cisco environment.
Anonymous | TrustRadius Reviewer

GoToMeeting

Google hangouts works great on mobile application but there is no dedicated desktop application. GoToMeeting lets the host mute or unmute participants. Meeting link on Google Meet expires after the meeting is finished whereas GoToMeeting lets users to use the same link for recurring meetings. GoToMeeting has handful of features and functionality where Google Meet is very limited.
Sandeep Reyyi | TrustRadius Reviewer

Return on Investment

Cisco Headset 700 Series

  • Although expensive, you get what you pay for with crystal clear audio on meetings.
  • Being able to use this headset for multiple scenarios also makes the cost easier to justify.
Daniel Hosking | TrustRadius Reviewer

GoToMeeting

  • We have a had very little client churn and a big reason why is our ability to react quickly to client issues on demand.
  • Account management has been able to deliver on goals and expectations by having a reliable platform for training and troubleshooting functions
  • We've been able to outsource certain functions and communicate with contractors across the globe easily
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Cisco Headset 700 Series

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cisco Headset 700 Series Editions & Modules

Additional Pricing Details

GoToMeeting

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

GoToMeeting Editions & Modules

Edition
Professional$10.201
Business$13.602
EnterpriseCustom Pricing3
  1. Per Organizer / Per Month for 150 Participants [billed annually]
  2. Per Organizer / Per Month for 250 Participants [billed annually]
  3. 3,000 Participants
Additional Pricing Details
Pricing available by monthly or annual subscription, with discounts for annual commitments.

Rating Summary

Likelihood to Recommend

Cisco Headset 700 Series
7.3
GoToMeeting
8.2

Likelihood to Renew

Cisco Headset 700 Series
GoToMeeting
7.7

Usability

Cisco Headset 700 Series
GoToMeeting
8.7

Support Rating

Cisco Headset 700 Series
6.9
GoToMeeting
8.4

Online Training

Cisco Headset 700 Series
GoToMeeting
7.3

Implementation Rating

Cisco Headset 700 Series
GoToMeeting
10.0

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