Cisco Headsets vs. Poly CS540 & CS500 XD Wireless Headsets

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Headsets
Score 9.1 out of 10
N/A
Cisco Headsets are designed to help users stay connected wherever they work. Whether working at home, at the office, or on the go, the headset helps users stay focused on what's important. The professional headsets are built to deliver exceptional audio and are integrated with the Webex platform for seamless collaboration and simple management. Bluetooth wireless, DECT, or wired headsets are available.N/A
Poly CS540 & CS500 XD Wireless Headsets
Score 8.8 out of 10
N/A
Poly offers the former Plantronic series of CS540 and CS500 XD series of wireless headsets. For even the most dense environments help everyone be more productive with the CS500 XD Series wireless headsets for desk phones. These boast convenient company-wide deployment and desk phone compatibility.N/A
Pricing
Cisco HeadsetsPoly CS540 & CS500 XD Wireless Headsets
Editions & Modules
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Offerings
Pricing Offerings
Cisco HeadsetsPoly CS540 & CS500 XD Wireless Headsets
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cisco HeadsetsPoly CS540 & CS500 XD Wireless Headsets
Top Pros

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Top Cons

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Best Alternatives
Cisco HeadsetsPoly CS540 & CS500 XD Wireless Headsets
Small Businesses
Zoom
Zoom
Score 8.2 out of 10
Lifesize Video Conferencing
Lifesize Video Conferencing
Score 8.0 out of 10
Medium-sized Companies
Cisco Webex DX80 (discontinued)
Cisco Webex DX80 (discontinued)
Score 9.2 out of 10
Cisco Headsets
Cisco Headsets
Score 9.1 out of 10
Enterprises
Cisco Webex DX80 (discontinued)
Cisco Webex DX80 (discontinued)
Score 9.2 out of 10
Cisco Headsets
Cisco Headsets
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cisco HeadsetsPoly CS540 & CS500 XD Wireless Headsets
Likelihood to Recommend
8.6
(61 ratings)
-
(0 ratings)
Likelihood to Renew
2.7
(1 ratings)
-
(0 ratings)
Usability
9.1
(1 ratings)
-
(0 ratings)
Support Rating
7.7
(3 ratings)
-
(0 ratings)
User Testimonials
Cisco HeadsetsPoly CS540 & CS500 XD Wireless Headsets
Likelihood to Recommend
Cisco
For day to day work and official virtual meetings/calls the headsets are best suited. They are compact, handy, lightweight with a dynamic mic and good control. However, I don't think that for intense audio recording and voice modulations I'll rely on the products because the market is so diversified and on branding part there are so many options available which directly affects Cisco's market. So, for busy jam packed with work office day if you need good comfortable experience Cisco Headsets come very handy.
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Poly
No answers on this topic
Pros
Cisco
  • Cancel the noise side of things. You can't hear anything in the background. I quite often talk really loud because I can't hear myself talking and it's comfortable. They are really comfortable. We've got the wireless ones and they just sit so comfortably on your head. Amazing.
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Poly
No answers on this topic
Cons
Cisco
  • Being able to adjust the sound profiles from places other than a phone app
  • Make it so the USB wireless dongle is reliable
  • The touch controls on the outside don't always seem to work reliably the ones on the back work just fine
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Poly
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Usability
Cisco
I have yet to find a use case where the 730 is not appropriate. The audio quality and active noise cancellation capabilities are excellent, and the portability puts it above many alternatives.
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Poly
No answers on this topic
Support Rating
Cisco
Too expensive and too heavy and too uncomfortable. It just didn't deliver the experience that we thought we would get based on the price. I can get the same features, for cheaper, with a more comfortable headset from another vendor. So overall this one just never got put on the final list.
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Poly
No answers on this topic
Alternatives Considered
Cisco
We selected Cisco headsets because of our long-term existing partnership with Cisco, something we value. But that being said, there are competitor headsets that I've seen at the same price that offer far more functionality, which I guess could be improved in the Cisco headsets.
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Poly
No answers on this topic
Return on Investment
Cisco
  • Superior quality has enhanced overall experience of meeting and calls
  • High compability and Ability to connect to wide range of devices have increased ease of working
  • Decent battery life and quick-charge is desirable for long calls
  • Pairing fails sometimes and requires multiple tries which is time consuming
  • Unintentional unmuting/muting during client call can cause major issues. There is requirement for a smart mute feature
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Poly
No answers on this topic
ScreenShots

Cisco Headsets Screenshots

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