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46 Ratings
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Score 9.2 out of 100
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Attribute Ratings

    Likelihood to Recommend

    9.3

    Cisco Headset 700 Series

    93%
    33 Ratings

    Poly CS540 & CS500 XD Series

    N/A
    0 Ratings

    Likelihood to Renew

    2.7

    Cisco Headset 700 Series

    27%
    1 Rating

    Poly CS540 & CS500 XD Series

    N/A
    0 Ratings

    Usability

    9.1

    Cisco Headset 700 Series

    91%
    1 Rating

    Poly CS540 & CS500 XD Series

    N/A
    0 Ratings

    Support Rating

    7.4

    Cisco Headset 700 Series

    74%
    2 Ratings

    Poly CS540 & CS500 XD Series

    N/A
    0 Ratings

    Likelihood to Recommend

    Cisco

    Cisco Headset 700 is well suited for professionals who do remote interaction with customers and clients on a daily basis. This device helps them provide top-notch sound quality, great noise cancellation, security and great compatibility with large set of devices. Superior noise cancellation and compatibility is important specially in an open workplace where many co-workers are speaking and the resulting noise causes lack of focus. Additionally, given its decent battery life and quick-charge feature, it can be used for over 20 hours which is a desirable. It is not very appropriate for professionals for whom, calling or remote interaction is not a very necessary part of the job. In such cases, if they use the Headset rarely and don't care too much about quality and security, there are other cheaper alternatives.
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    Poly

    No answers on this topic

    Pros

    Cisco

    • In crowded environments, very clean and clear communication can be provided for both the person using the headset and the other party with the noise-canceling mechanisms.
    • Smart Sensor Technology (Mute When You Remove Headphones) is a nice feature in my opinion.
    • More importantly, it has over 15 hours of talk time. Battery life is very good.
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    Poly

    No answers on this topic

    Cons

    Cisco

    • Bluetooth connection - sometimes takes 1-2 times to connect properly.
    • Receiving multiple calls - sometimes when I am on Webex and receive a call, it disconnects or when I decline the call, it loses the Webex connectivity.
    • Disconnecting multiple devices using - when I disconnect my phone from it, it will lose connection from my laptop as well.
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    Poly

    No answers on this topic

    Pricing Details

    Cisco Headset 700 Series

    Starting Price

    Editions & Modules

    Cisco Headset 700 Series editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Pricing Info

      Poly CS540 & CS500 XD Series

      Starting Price

      Editions & Modules

      Poly CS540 & CS500 XD Series editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Usability

        Cisco

        I have yet to find a use case where the 730 is not appropriate. The audio quality and active noise cancellation capabilities are excellent, and the portability puts it above many alternatives.
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        Poly

        No answers on this topic

        Support Rating

        Cisco

        Too expensive and too heavy and too uncomfortable. It just didn't deliver the experience that we thought we would get based on the price. I can get the same features, for cheaper, with a more comfortable headset from another vendor. So overall this one just never got put on the final list.
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        Poly

        No answers on this topic

        Alternatives Considered

        Cisco

        I regularly try out new headsets but I tend to stick with what works best. My three top headsets are: 1) Jabra Evolve 75 - This has a boom mic [that automatically] mutes when lifted - Great feature when on regular calls! ANC works very [well.] Similar to the Cisco headset this doesn't have over-the-ear cups but the ANC works slightly better than the Cisco unit. 2) Jabra Evolve 85 - This is an over-the-ear model which has [superb] ANC. Also extremely comfortable with a well-designed desktop charger and [a] sleek boom mic that folds away into the right-hand ear cup. One thing to note with this headset compared to the Evolve 75 and Cisco is that it takes a while to get used to not being able to hear yourself when ANC is on. Once you get [past] that, you do feel like you're in a different and completely isolated space. Very little ambient noise gets in. 3) Cisco 700 series
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        Poly

        No answers on this topic

        Return on Investment

        Cisco

        • I was provided with the headphones, but my back is not hurting anymore; before I was using heavy headphones.
        • Due to the battery life we are able to have long collaborative meetings.
        • The quality of the product means that the battery is healthy after 2 years.
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        Poly

        No answers on this topic

        Screenshots

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