What users are saying about
6 Ratings
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Based on 6 reviews and ratings
3 Ratings
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Based on 3 reviews and ratings
Attribute Ratings
- Unify Office by RingCentral, from Atos is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend

8.2
Cisco Hosted Unified Communications Services
82%
1 Rating

10.0
Unify Office by RingCentral, from Atos
100%
1 Rating
Likelihood to Recommend
Cisco Hosted Unified Communications Services
It is well suited for: Clients with call managers that want to continue using Cisco and want to minimize the new CAPEX. Clients that want to outsource the platform management and support.Clients that have a variation on the number of extensions.Although, Cisco HCS, is a solution that has a higher opex than the ones supported in ISP IP Centrex.
Technical Consultant
VodafoneTelecommunications, 10,001+ employees
Unify Office by RingCentral, from Atos
If you are looking for a tool for Teams to use where they can keep everything together, then this will work really well. A complete package than tools such as WhatsApp or Skype for Business when it comes to documenting handling and more polished than the likes of Slack or HipChat for the team working and communication element.
Cloud Communications Specialist
ScanSource Imago UKTelecommunications, 201-500 employees
Pros
Cisco Hosted Unified Communications Services
- VoIP best practices
- UC and IM
- Centralized management and provisioning
- Reduced OPEX/CAPEX in the implementation
- Security and integration with other UC platforms using SIP (Except Lync)
Technical Consultant
VodafoneTelecommunications, 10,001+ employees
Unify Office by RingCentral, from Atos
- The mobile use of the platform is very powerful. To be able to answer a video call on your phone and them simply swipe when you get to your desktop to have a seamless transfer is impressive.
- The simple interface makes it easy for new users. There is nothing to make them feel overwhelmed.
- Keeping all the information in the threads of conversations makes it easy to find. There is also a search tool, so as long as you know what you need, you can look accross all your conversation to find the information you are looking for.
Cloud Communications Specialist
ScanSource Imago UKTelecommunications, 201-500 employees
Cons
Cisco Hosted Unified Communications Services
- Integration with contact center plaforms
- Integration with other UC platforms
- Lower the tennant size and clusters capacity
- Cisco's pressure to buy more and more licences, even not having a stale client pipeline (From the ISP point of view)
Technical Consultant
VodafoneTelecommunications, 10,001+ employees
Unify Office by RingCentral, from Atos
- We would like to see the ability to break out to Group video conferencing systems. We understand that this is on its way in a software update in the near future.
Cloud Communications Specialist
ScanSource Imago UKTelecommunications, 201-500 employees
Pricing Details
Cisco Hosted Unified Communications Services
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Cisco Hosted Unified Communications Services Editions & Modules
—
Additional Pricing Details
—Unify Office by RingCentral, from Atos
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
$16.99 per user per month
Unify Office by RingCentral, from Atos Editions & Modules
Edition
Standard | €16.991 |
---|---|
Premium | €22.991 |
Ultimate | €33.991 |
- per user per month
Additional Pricing Details
—Alternatives Considered
Cisco Hosted Unified Communications Services
Cisco HCS platform is to be seen as a centralized UC platforms, that can be scalable as an IP Centrex solution and as rich in functionalities as a Cisco CUCM. If you're looking for a solution and your main focus is IM & P functionalities rather than voice, Lync is a good solution. If your focus is voice and telephony, Cisco is a better solution
Technical Consultant
VodafoneTelecommunications, 10,001+ employees
Unify Office by RingCentral, from Atos
Each of the tools above does something well. We have found that the Unify solution simply does a better job of combining all the features of the other services. \easy to start using, while remaining a powerful tool is a tricky task to pull off, but Unify have done this and they have done it well.
Cloud Communications Specialist
ScanSource Imago UKTelecommunications, 201-500 employees
Return on Investment
Cisco Hosted Unified Communications Services
- Reduces the need to have a higher CAPEX in order to buy all the licenses at the start of the project.
- The licensing is perpetual, the only associated cost with the licenses are SWSS.
- Desktop sharing isn't a functionality.
- Cisco SMB series can be used only with the higher cost licensing (Foundation/Standard).
Technical Consultant
VodafoneTelecommunications, 10,001+ employees
Unify Office by RingCentral, from Atos
- A shortening of timescales as information is not stuck on an internal server somewhere - we can include it as part of the thread. This also applies to updates and revisions. You automatically know which the latest revision is, as it is the most recent in the timeline.
- The relative cost of implementation is low and there is a wide range of solutions for phones and clients, from software based solutions running on desktop and smartphone or quality hardware to make your desk phone a powerful tool in itself.
Cloud Communications Specialist
ScanSource Imago UKTelecommunications, 201-500 employees