26 Ratings
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Score 8 out of 100
8 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

Cisco Identity Services Engine (ISE)

Overall, management is not terrible if you have a stable network that is not overly complex. If you don't, this product will take considerable time to plan for an effective solution. I will say support is not very helpful, so if you need assistance after the initial sales rep assisted setup, good luck and be prepared to spend hours on the phone.
Anonymous | TrustRadius Reviewer

Forescout CounterACT

ForeScout CounterACT is well suited for a company looking to strengthen their network security. It has allowed us to be confident that there is not a rogue device connecting directly into our network to gain access to company information. It may not be suitable to a company with a small IT department as it does require time up front to initially configure and on an on-going basis to manage.
Anonymous | TrustRadius Reviewer

Pros

Cisco Identity Services Engine (ISE)

  • Manage high-privilege access to communications equipment. It allows to be granular in the permissions, to have it integrated with the LDAP users and, most importantly, to audit what tasks each user performed.
  • Profile users and devices and assign privileges and access levels based on that combination. It greatly improves the user experience, since it does not depend on the network it is in, but on the access levels it has depending on the device. It also allows self-managed guest access with approval flow, which is essential for our business.
  • It has also allowed us to automate actions based on findings from StealWatch, Umbrella, AMP, etc.
Sebastián Sarasate | TrustRadius Reviewer

Forescout CounterACT

  • Ensure authorized devices only connect to our network
  • Guest registration
  • Endpoint visibility
Mitchell Greenfield | TrustRadius Reviewer

Cons

Cisco Identity Services Engine (ISE)

  • Lot and lots of settings. if they could simplify the process or have a template that would make things easier.
  • No batch edit. Would be nice to change settings of multiple devices at a time.
Anonymous | TrustRadius Reviewer

Forescout CounterACT

  • Grow the Forescout community to help in addressing concern for a larger audience via channels
  • More training and demos for latest FS versions released
  • GUI can be made more interactive and aesthetic in appearance
Harmesh Trivedi | TrustRadius Reviewer

Usability

Cisco Identity Services Engine (ISE)

Cisco Identity Services Engine (ISE) 7.3
Based on 2 answers
For us the solution is very easily useable on its own. Perhaps that has to do because we started using ISE in the 1.2 days and have seen it grow during the years. Policy creation, etc. is all very visible and thus easy to use. Deployment of multiple nodes is also incredibly easy and flexible. You can easily add or remove nodes as you wish.
Anonymous | TrustRadius Reviewer

Forescout CounterACT

No score
No answers yet
No answers on this topic

Support Rating

Cisco Identity Services Engine (ISE)

Cisco Identity Services Engine (ISE) 5.7
Based on 7 answers
Cisco support is second to none, both in terms of how you access support but also the knowledge of the individual support teams. If you focus on one technology and provide "manufacturer support" then you can rest assured that you are accessing Cisco's top individuals.I feel like this is a USP for Cisco support.
Simon Watkins | TrustRadius Reviewer

Forescout CounterACT

Forescout CounterACT 8.0
Based on 1 answer
They are prompt in their response with a complete resolution once they have identified the problem. Other OEM's generally give stop-gap arrangements and then later come with new upgrade versions. This gives downtime tasks to customers often, which isn't appreciated. Given the criticality of this software, their support is prompt.
Harmesh Trivedi | TrustRadius Reviewer

Alternatives Considered

Cisco Identity Services Engine (ISE)

I haven't tried any other vendor when it comes to AAA. It seems that ISE was preceded by Cisco ACS. Cisco seems to be the front runner when it comes to this level of security and implementation. Why would you go to another vendor if you know Cisco is the vendor setting the bar?
Thomas Osborne | TrustRadius Reviewer

Forescout CounterACT

CounterACT was the product that was able to do exactly what we were looking to accomplish and that was to block non-company owned devices from connecting to our network based on our criteria. It will allow us to decide if a blocked device should be allowed on our network temporarily
Anonymous | TrustRadius Reviewer

Return on Investment

Cisco Identity Services Engine (ISE)

  • It certainly wasted a lot of SE resources.
  • It was a waste of budget and time of my people to try to get it running.
Anonymous | TrustRadius Reviewer

Forescout CounterACT

  • ForeScout has automated the detection of rogue devices
  • ForeScout has enabled us to get a get a better understanding of endpoint compliance
Mitchell Greenfield | TrustRadius Reviewer

Pricing Details

Cisco Identity Services Engine (ISE)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Forescout CounterACT

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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