Cisco Unified IP Phone 6900 Series vs. Cisco IP Phones

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Unified IP Phone 6900 Series
Score 7.5 out of 10
N/A
The vendor provides the Cisco Unified IP Phone 6900 Series as an affordable, reliable voice and video communications endpoint, and state it is also user- and eco-friendly. It is designed to improve productivity, foster collaboration, and reduce operating expenses with simple, full-featured, and cost-effective communications to deliver a superior user experience.N/A
Cisco IP Phones
Score 9.0 out of 10
N/A
Cisco began developing voice over IP (VoIP) communications and collaboration solutions in 1997. Currently, Cisco states they have more than 100,000 unified communications customers worldwide. The modern Cisco IP Phone portfolio includes VoIP and HD video phones designed to meet the needs of organizations.N/A
Pricing
Cisco Unified IP Phone 6900 SeriesCisco IP Phones
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cisco Unified IP Phone 6900 SeriesCisco IP Phones
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cisco Unified IP Phone 6900 SeriesCisco IP Phones
Considered Both Products
Cisco Unified IP Phone 6900 Series
Chose Cisco Unified IP Phone 6900 Series
Nowadays I wouldn't select that but in the past, I used to select because they were broadly implemented with easy maintenance, easy to use several models available for several types of users with a very good ROI, best audio quality also looking for Cisco itself they have one of …
Chose Cisco Unified IP Phone 6900 Series
When looking at phone models, it's really important to consider not only the price tag, we all care about effective pricing, but also remembering that actual humans will need to leverage that device to accomplish work, connect with another human for some reason, or save a life.
Cisco IP Phones
Chose Cisco IP Phones
It is a phone that has several more features compared to 7800 or 6900 series phones, but due to these features, it has a high cost compared to these devices.
Chose Cisco IP Phones
8800 series phones provide better interface with video & usb port functionality and support expressway registration for VPN-less connection.
Top Pros
Top Cons
Best Alternatives
Cisco Unified IP Phone 6900 SeriesCisco IP Phones
Small Businesses
Lifesize Video Conferencing
Lifesize Video Conferencing
Score 8.0 out of 10
Lifesize Video Conferencing
Lifesize Video Conferencing
Score 8.0 out of 10
Medium-sized Companies
Cisco Headsets
Cisco Headsets
Score 9.1 out of 10
Cisco Headsets
Cisco Headsets
Score 9.1 out of 10
Enterprises
Cisco Headsets
Cisco Headsets
Score 9.1 out of 10
Cisco Headsets
Cisco Headsets
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cisco Unified IP Phone 6900 SeriesCisco IP Phones
Likelihood to Recommend
5.0
(8 ratings)
8.9
(55 ratings)
Likelihood to Renew
-
(0 ratings)
8.5
(2 ratings)
Usability
-
(0 ratings)
8.6
(11 ratings)
Support Rating
-
(0 ratings)
8.3
(41 ratings)
Implementation Rating
-
(0 ratings)
7.0
(1 ratings)
User Testimonials
Cisco Unified IP Phone 6900 SeriesCisco IP Phones
Likelihood to Recommend
Cisco
The 6900 series is the best option for offices that need IP telephony flawlessly making and receiving calls and can fit on most of the user types due to the number of models. It does not fit for companies that want to use video, none of the models has a video embedded and the tools to integrate those devices with video are that good[.]
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Cisco
We have found so many use cases for Cisco IP Phones and have not come across too many situations where they were not well suited, other than being mobile. We have moved to another Cisco Solution for Mobile communications. We have phones all over the place, in offices, in clinical areas, in lobby or public areas, and even in all of our conferencing and meeting spaces.
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Pros
Cisco
  • It is cheap so it does not hit your wallet very hard
  • It is great that it is an IP phone
  • Basic functions
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Cisco
  • Vibrant display
  • Retains mute functionality between headset and speakerphone
  • Consistent and incredibly clear audio
  • Energy saving mode, during nighttime hours
  • Mute light is physically linked with the button and the feature, if that light is on, you KNOW you're muted!
  • Variety of customizable ringtones
  • Supports up to 10 lines, if needed
  • Built-in camera provides quick and easy access to join any meeting or call in 720p HD
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Cons
Cisco
  • Some models do not have [LCD] display.
  • Some Cisco advanced telephony service are not supported or difficult to start, since no physical buttons exist.
  • More color variants should be introduced.
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Cisco
  • So while the 6800 range may not offer slick features, it still provides all the core functionality that businesses have come to expect from their VoIP handsets.
  • Most of the handsets that make up the 6800 series do come with a greyscale display, which may be disappointing if employees are used to working with color VoIP solutions.
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Likelihood to Renew
Cisco
No answers on this topic
Cisco
i think it's profitable and a good return on investment as a person who make an architecture based on VOIP with IP phones i really enjoyed the process of configuration of the router , the switch and everything and then when i had to test the communication between two phones I've configured it was a joy. Also it's a good phone to receive and give calls to our clients.
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Usability
Cisco
No answers on this topic
Cisco
Easy to use Functions are self-explanatory Light Efficient I generally have no complaints about them as they get the job done. Just a few employments on maybe graphics or so otherwise they are really great 👍 no complaints... Maybe it is just because is just a user and doesn't implement them or something.
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Support Rating
Cisco
No answers on this topic
Cisco
Cisco TAC support is next to nothing when it comes to support. Cisco has a worldwide support center that is manned 24 hours a day. You are able to escalate the case if needed for outages or you can just open up informational ones for basic questions or support.
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Implementation Rating
Cisco
No answers on this topic
Cisco
Reduced equipment and infrastructure cost increased productivityEasier network management
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Alternatives Considered
Cisco
When looking at phone models, it's really important to consider not only the price tag, we all care about effective pricing, but also remembering that actual humans will need to leverage that device to accomplish work, connect with another human for some reason, or save a life.
Read full review
Cisco
The 8800 series phone is lighter and has a better build quality with all except the flagship phones from Yealink, Mitel, and Avaya. The Yealink S59 and Avaya Vantage have a touch screen interface the make them more akin to the old DX650 which is more high-end than the 8800 currently.
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Return on Investment
Cisco
  • I don't know that I am qualified to speak on the ROI.
  • I will say the group calling function helps with customer service because we can program the number to ring multiple people at one time or in a sequence to ensure calls are answered.
  • The ability to forward voice messages is a great asset for customer service as well.
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Cisco
  • I set up the desk for new hires in our group - it is super easy to plug in this phone and have them up and running.
  • Having the ability to pre-program speed dial numbers ensures that new hires are able to reach help without having to search for a number.
  • The ability to program ring tones is great, so if we are in the shared space meeting and we hear a phone ring, we know who's phone is ringing - the meeting can go on without everyone leaving to check.
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ScreenShots