13 Ratings
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Score 8 out of 100
18 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

Cisco IP Phone 6800 Series

Great for group calls - the rollover feature is good. It makes it easy to have hotlines. The audio is clear and consistent. Easy to access voice messages and you can see you have voice messages without having to dial in through your number. The speed dial is easy to use - this comes in handy because we are often calling the same departments over and over - with a touch of a button we are able to connect right away; with out looking at a hand out for the digits.
Anonymous | TrustRadius Reviewer

Cisco IP Phone 8800 Series

It is a product that unfortunately cannot be used for an entire company due to its high cost. It is preferable only to use it for high-level employees, such as executives or managers, who need to be communicated with video and excellent audio.
Anonymous | TrustRadius Reviewer

Pros

Cisco IP Phone 6800 Series

  • Audio quality is solid
  • It is portable and has good distance capability
  • It's compact and easy to carry
  • Battery life is decent
Anonymous | TrustRadius Reviewer

Cisco IP Phone 8800 Series

  • Setup, ease of use and management.
  • Voice quality on calls in top notch, with the handset or speakerphone.
  • The camera with video is seamless and fluid and actually a great addon to this device.
Joshua Baever | TrustRadius Reviewer

Cons

Cisco IP Phone 6800 Series

  • Ability to change ringer based on internal or external call
Anonymous | TrustRadius Reviewer

Cisco IP Phone 8800 Series

  • 8841 should have the same angle screen as the 8845
  • Background/Wallpaper is hard to get right with the B/W auto selection of font.
  • Issue with Hunt Group Queue and Chiming (Cisco TAC working on it)
Jeremy Shupick | TrustRadius Reviewer

Support Rating

Cisco IP Phone 6800 Series

No score
No answers yet
No answers on this topic

Cisco IP Phone 8800 Series

Cisco IP Phone 8800 Series 8.8
Based on 7 answers
Cisco support is one of the best, both responsive and knowledgeable. Smartnet is affordable and provides access to the support that is needed.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Cisco IP Phone 6800 Series

It's less expensive, more compact but not as robust and well-adopted/supported since Spectralink kind of owns the industry. Cisco needs to make more of these lines of DECT phones in order to compete.
Anonymous | TrustRadius Reviewer

Cisco IP Phone 8800 Series

8800 series phones provide better interface with video & usb port functionality and support expressway registration for VPN-less connection.
Anonymous | TrustRadius Reviewer

Return on Investment

Cisco IP Phone 6800 Series

  • I set up the desk for new hires in our group - it is super easy to plug in this phone and have them up and running.
  • Having the ability to pre-program speed dial numbers ensures that new hires are able to reach help without having to search for a number.
  • The ability to program ring tones is great, so if we are in the shared space meeting and we hear a phone ring, we know who's phone is ringing - the meeting can go on without everyone leaving to check.
Anonymous | TrustRadius Reviewer

Cisco IP Phone 8800 Series

  • Cisco IP Phone 8800 Series reduces costs to local providers, and allows for one point of IP management by our IT department.
  • Unexpectedly, Cisco has also improved morale; allowing for employees to see and communicate with each other daily, regardless of location.
Anonymous | TrustRadius Reviewer

Screenshots

Cisco IP Phone 6800 Series

Cisco IP Phone 8800 Series

Pricing Details

Cisco IP Phone 6800 Series

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cisco IP Phone 8800 Series

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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