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Top Rated
32 Ratings
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Top Rated
47 Ratings

Cisco IP Phone 6800 Series

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Top Rated
32 Ratings
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Score 8.1 out of 100

Cisco IP Phone 8800 Series

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Top Rated
47 Ratings
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Score 8.7 out of 100

Attribute Ratings

  • Cisco IP Phone 8800 Series is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.2

Cisco IP Phone 6800 Series

82%
14 Ratings
8.8

Cisco IP Phone 8800 Series

88%
20 Ratings

Usability

Cisco IP Phone 6800 Series

N/A
0 Ratings
8.2

Cisco IP Phone 8800 Series

82%
1 Rating

Support Rating

Cisco IP Phone 6800 Series

N/A
0 Ratings
8.9

Cisco IP Phone 8800 Series

89%
22 Ratings

Likelihood to Recommend

Cisco IP Phone 6800 Series

As of now, we are using a Cisco IP phone and I think it is suited for [mid-size organizations] where they can manage IT dept and IT person this device is [one-time] setup but sometimes if anything happens it will very difficult to understand without IT background so [I] prefer for Mid size organization.
Mohammed Ashfaq Hussain | TrustRadius Reviewer

Cisco IP Phone 8800 Series

It is well suited for normal calls and not long calls say 30 minutes and [beyond] because handset heats up and it is not well situated for video calls because picture quality not so clear, but all in all I still would recommend Cisco IP phone 8800 series though improvement needed in those specific areas.
muhama mark | TrustRadius Reviewer

Pros

Cisco IP Phone 6800 Series

  • Audio quality is solid
  • It is portable and has good distance capability
  • It's compact and easy to carry
  • Battery life is decent
Anonymous | TrustRadius Reviewer

Cisco IP Phone 8800 Series

  • Cisco 8845 Video phones are very helpful for interactive one-to-one calls, without needing a video bridge for video calls.
  • Cisco 8851 phones have USB port and can be used to connect the USB headsets and easy for use.
  • Proximity on Cisco 8800 series phones are a useful feature to pair smartphones via Bluetooth and answer smartphone calls via Cisco phones and connected headset.
Anonymous | TrustRadius Reviewer

Cons

Cisco IP Phone 6800 Series

  • Backlit buttons would help for poorly lit areas
  • Handset that is resilient to continuous sanitizing and cleaning
  • More rounded, smoother design of the instrument instead of the harsh square shape
Jesse Bridgelal | TrustRadius Reviewer

Cisco IP Phone 8800 Series

  • Cisco 8800 series phones are plagued with a clicking sound issue and almost makes phone unusable, hope this is addressed.
  • Have all in one firmware for registration to Cisco CUCM as well as Third Party Call Control such as Cisco Webex Calling, Ring Central, Genesys.
  • Option for end user to add custom wallpaper easily.
Anonymous | TrustRadius Reviewer

Pricing Details

Cisco IP Phone 6800 Series

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Cisco IP Phone 8800 Series

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Usability

Cisco IP Phone 6800 Series

No score
No answers yet
No answers on this topic

Cisco IP Phone 8800 Series

Cisco IP Phone 8800 Series 8.2
Based on 1 answer
The Ideal phone for majority of user once client had budget for it.
Anthony Guppy, MIET | TrustRadius Reviewer

Support Rating

Cisco IP Phone 6800 Series

No score
No answers yet
No answers on this topic

Cisco IP Phone 8800 Series

Cisco IP Phone 8800 Series 8.9
Based on 22 answers
There is always room for improvement with support, but Cisco support has been good to me over the years. Being able to call or submit online TAC cases makes it so I can get my issues or questions answered faster. They have even added the TAC bot for TAC cases to get to support even faster through Webex Teams!
Jeremy Shupick | TrustRadius Reviewer

Alternatives Considered

Cisco IP Phone 6800 Series

With the COVID-19 pandemic forcing many businesses to adopt remote working policies, VoIP handsets have become more important than ever for firms wishing to remain in contact with their employees and clients. Fortunately, the 6800 series has a number of specific futures that are aimed at boosting productivity, wherever employees are based. These include the ability to handle multiple calls, fixed-function buttons that provide one-touch access to important features, and localized language support for international users. This is an ideal solution for this kind of scenario.
Jorge E. Cantillo C. | TrustRadius Reviewer

Cisco IP Phone 8800 Series

It is a phone that has several more features compared to 7800 or 6900 series phones, but due to these features, it has a high cost compared to these devices.
Anonymous | TrustRadius Reviewer

Return on Investment

Cisco IP Phone 6800 Series

  • I set up the desk for new hires in our group - it is super easy to plug in this phone and have them up and running.
  • Having the ability to pre-program speed dial numbers ensures that new hires are able to reach help without having to search for a number.
  • The ability to program ring tones is great, so if we are in the shared space meeting and we hear a phone ring, we know who's phone is ringing - the meeting can go on without everyone leaving to check.
Anonymous | TrustRadius Reviewer

Cisco IP Phone 8800 Series

  • It has saved us [a lot], such that we removed some of the old switchboards which we used to play suppliers[.]
  • Secondly, some meetings are done internally using the 3 way functionality[.]
  • It has also assisted to minimize movements from one geographical place to the other since we call our fellow officers directly[.]
Benjamin Bvalani, CISA® CEH® CCNA.RS® MCSA®CCNA.Cyber | TrustRadius Reviewer

Screenshots

Cisco IP Phone 6800 Series

Cisco IP Phone 8800 Series

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