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Top Rated
32 Ratings

Cisco IP Phone 6800 Series

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Top Rated
32 Ratings
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Score 8.1 out of 100
9 Ratings
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Score 6.7 out of 100

Feature Set Ratings

    Cloud PBX

    Cisco IP Phone 6800 Series

    Feature Set Not Supported
    N/A
    8.4

    Comcast Business VOIP (VoiceEdge)

    84%
    Comcast Business VOIP (VoiceEdge) ranks higher in 5/5 features

    Hosted PBX

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Multi-level Interactive Voice Response (IVR)

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    User templates

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Call reports

    N/A
    0 Ratings
    8.5
    85%
    2 Ratings

    Directory of employee names

    N/A
    0 Ratings
    8.5
    85%
    2 Ratings

    Call Management

    Cisco IP Phone 6800 Series

    Feature Set Not Supported
    N/A
    8.3

    Comcast Business VOIP (VoiceEdge)

    83%
    Comcast Business VOIP (VoiceEdge) ranks higher in 5/5 features

    Answering rules

    N/A
    0 Ratings
    8.5
    85%
    2 Ratings

    Call recording

    N/A
    0 Ratings
    8.5
    85%
    2 Ratings

    Call park

    N/A
    0 Ratings
    8.5
    85%
    2 Ratings

    Call screening

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Message alerts

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    VoIP system collaboration

    Cisco IP Phone 6800 Series

    Feature Set Not Supported
    N/A
    8.5

    Comcast Business VOIP (VoiceEdge)

    85%
    Comcast Business VOIP (VoiceEdge) ranks higher in 2/2 features

    Video conferencing

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Audio conferencing

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Mobile apps

    Cisco IP Phone 6800 Series

    Feature Set Not Supported
    N/A
    8.5

    Comcast Business VOIP (VoiceEdge)

    85%
    Comcast Business VOIP (VoiceEdge) ranks higher in 2/2 features

    Mobile app for iOS

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Mobile app for Android

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Attribute Ratings

    • Comcast Business VOIP (VoiceEdge) is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.2

    Cisco IP Phone 6800 Series

    82%
    14 Ratings
    8.5

    Comcast Business VOIP (VoiceEdge)

    85%
    2 Ratings

    Likelihood to Recommend

    Cisco IP Phone 6800 Series

    As of now, we are using a Cisco IP phone and I think it is suited for [mid-size organizations] where they can manage IT dept and IT person this device is [one-time] setup but sometimes if anything happens it will very difficult to understand without IT background so [I] prefer for Mid size organization.
    Mohammed Ashfaq Hussain | TrustRadius Reviewer

    Comcast Business VOIP (VoiceEdge)

    It's a solid service for small business in particular. It is wrapped in with our internet service where it is actually cheaper for us to have both than just one. The entry cost is low and the on-the-go features are useful if you need to receive calls when you're not in the office. Their mobile app allows you to administer the service from wherever you are, so if you have an emergency, it's easy to reroute calls from wherever you may be.
    Nicholas De Salvo | TrustRadius Reviewer

    Pros

    Cisco IP Phone 6800 Series

    • Audio quality is solid
    • It is portable and has good distance capability
    • It's compact and easy to carry
    • Battery life is decent
    Anonymous | TrustRadius Reviewer

    Comcast Business VOIP (VoiceEdge)

    • It is very good, full-featured business phone for long distance offshore call. We had been using this phone for long for our day to day communication and it was working perfectly without any noise.
    • This voip provides few cool and nice features like unlimited international long distance call, Voicemail to email,
    • Directory listening etc, call recording is also good.
    Jayesh Vaghasiya | TrustRadius Reviewer

    Cons

    Cisco IP Phone 6800 Series

    • Backlit buttons would help for poorly lit areas
    • Handset that is resilient to continuous sanitizing and cleaning
    • More rounded, smoother design of the instrument instead of the harsh square shape
    Jesse Bridgelal | TrustRadius Reviewer

    Comcast Business VOIP (VoiceEdge)

    • It's low barrier to entry makes advanced features a little more difficult to use. For instance, you can use any telephone with this service, but using a regular telephone makes it more difficult to remember how to transfer a call, whereas dedicated equipment has the functionality built into them.
    Nicholas De Salvo | TrustRadius Reviewer

    Pricing Details

    Cisco IP Phone 6800 Series

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Comcast Business VOIP (VoiceEdge)

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Alternatives Considered

    Cisco IP Phone 6800 Series

    With the COVID-19 pandemic forcing many businesses to adopt remote working policies, VoIP handsets have become more important than ever for firms wishing to remain in contact with their employees and clients. Fortunately, the 6800 series has a number of specific futures that are aimed at boosting productivity, wherever employees are based. These include the ability to handle multiple calls, fixed-function buttons that provide one-touch access to important features, and localized language support for international users. This is an ideal solution for this kind of scenario.
    Jorge E. Cantillo C. | TrustRadius Reviewer

    Comcast Business VOIP (VoiceEdge)

    Actually, our organization has selected this phone for the organization. Previously we were using Polycom phone. We had good experience with both devices. At some points, both the devices are having pros and cons but I think Concast wins at many points.
    Jayesh Vaghasiya | TrustRadius Reviewer

    Return on Investment

    Cisco IP Phone 6800 Series

    • I set up the desk for new hires in our group - it is super easy to plug in this phone and have them up and running.
    • Having the ability to pre-program speed dial numbers ensures that new hires are able to reach help without having to search for a number.
    • The ability to program ring tones is great, so if we are in the shared space meeting and we hear a phone ring, we know who's phone is ringing - the meeting can go on without everyone leaving to check.
    Anonymous | TrustRadius Reviewer

    Comcast Business VOIP (VoiceEdge)

    • This is difficult to really quantify. Any business needs an operating phone system as part of their infrastructure and this one has been a really solid, low-cost option for us.
    Nicholas De Salvo | TrustRadius Reviewer

    Screenshots

    Cisco IP Phone 6800 Series

    Comcast Business VOIP (VoiceEdge)

    Add comparison