Cisco IP Phone 6800 Series vs Comcast Business VOIP (VoiceEdge)

Likelihood to Recommend

Great for group calls - the rollover feature is good. It makes it easy to have hotlines. The audio is clear and consistent. Easy to access voice messages and you can see you have voice messages without having to dial in through your number. The speed dial is easy to use - this comes in handy because we are often calling the same departments over and over - with a touch of a button we are able to connect right away; with out looking at a hand out for the digits.

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Verified User

Employee in Human Resources

E-Learning Company, 5001-10,000 employees

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It's a solid service for small business in particular. It is wrapped in with our internet service where it is actually cheaper for us to have both than just one. The entry cost is low and the on-the-go features are useful if you need to receive calls when you're not in the office. Their mobile app allows you to administer the service from wherever you are, so if you have an emergency, it's easy to reroute calls from wherever you may be.

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Nicholas De Salvo

Founder, Creative Director

Edge One MediaDesign, 1-10 employees

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Feature Rating Comparison

Cisco IP Phone 6800 Series

Comcast Business VOIP (VoiceEdge)

Hosted PBX

Multi-level Interactive Voice Response (IVR)

User templates

Call reports

Directory of employee names

Cisco IP Phone 6800 Series

Comcast Business VOIP (VoiceEdge)

Answering rules

Call recording

Call park

Call screening

Message alerts

Cisco IP Phone 6800 Series

Comcast Business VOIP (VoiceEdge)

Video conferencing

Audio conferencing

Cisco IP Phone 6800 Series

Comcast Business VOIP (VoiceEdge)

Mobile app for iOS

Mobile app for Android

Pros

Audio quality is solid
It is portable and has good distance capability
It's compact and easy to carry
Battery life is decent

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Verified User

C-Level Executive in Professional Services

Information Technology & Services Company, 11-50 employees

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It is very good, full-featured business phone for long distance offshore call. We had been using this phone for long for our day to day communication and it was working perfectly without any noise.
This voip provides few cool and nice features like unlimited international long distance call, Voicemail to email,
Directory listening etc, call recording is also good.

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Jayesh Vaghasiya

Sr. Software Developer

MusikaarInformation Technology and Services, 51-200 employees

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Cons

Ability to change ringer based on internal or external call

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Verified User

Employee in Human Resources

E-Learning Company, 5001-10,000 employees

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It's low barrier to entry makes advanced features a little more difficult to use. For instance, you can use any telephone with this service, but using a regular telephone makes it more difficult to remember how to transfer a call, whereas dedicated equipment has the functionality built into them.

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Nicholas De Salvo

Founder, Creative Director

Edge One MediaDesign, 1-10 employees

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Alternatives Considered

It's less expensive, more compact but not as robust and well-adopted/supported since Spectralink kind of owns the industry. Cisco needs to make more of these lines of DECT phones in order to compete.

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Verified User

C-Level Executive in Professional Services

Information Technology & Services Company, 11-50 employees

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Actually, our organization has selected this phone for the organization. Previously we were using Polycom phone. We had good experience with both devices. At some points, both the devices are having pros and cons but I think Concast wins at many points.

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Jayesh Vaghasiya

Sr. Software Developer

MusikaarInformation Technology and Services, 51-200 employees

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Return on Investment

I set up the desk for new hires in our group - it is super easy to plug in this phone and have them up and running.
Having the ability to pre-program speed dial numbers ensures that new hires are able to reach help without having to search for a number.
The ability to program ring tones is great, so if we are in the shared space meeting and we hear a phone ring, we know who's phone is ringing - the meeting can go on without everyone leaving to check.

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Verified User

Employee in Human Resources

E-Learning Company, 5001-10,000 employees

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This is difficult to really quantify. Any business needs an operating phone system as part of their infrastructure and this one has been a really solid, low-cost option for us.

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Nicholas De Salvo

Founder, Creative Director

Edge One MediaDesign, 1-10 employees

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Pricing Details

General

Free Trial

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Free/Freemium Version

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Premium Consulting/Integration Services

—

Entry-level set up fee?

No

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Rating Summary

Cisco IP Phone 6800 Series

Comcast Business VOIP (VoiceEdge)