What users are saying about
Cisco IP Phone 6800 Series
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Top Rated
32 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.1 out of 100
Based on 32 reviews and ratings
9 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 6.7 out of 100
Based on 9 reviews and ratings
Feature Set Ratings
Cloud PBX
Cisco IP Phone 6800 Series
Feature Set Not Supported
N/A
8.4
Comcast Business VOIP (VoiceEdge)
84%
Comcast Business VOIP (VoiceEdge) ranks higher in 5/5 features
Comcast Business VOIP (VoiceEdge) ranks higher in 5/5 features
Hosted PBX
N/A
0 Ratings
8.0
80%
1 Rating
Multi-level Interactive Voice Response (IVR)
N/A
0 Ratings
9.0
90%
2 Ratings
User templates
N/A
0 Ratings
8.0
80%
1 Rating
Call reports
N/A
0 Ratings
8.5
85%
2 Ratings
Directory of employee names
N/A
0 Ratings
8.5
85%
2 Ratings
Call Management
Cisco IP Phone 6800 Series
Feature Set Not Supported
N/A
8.3
Comcast Business VOIP (VoiceEdge)
83%
Comcast Business VOIP (VoiceEdge) ranks higher in 5/5 features
Comcast Business VOIP (VoiceEdge) ranks higher in 5/5 features
Answering rules
N/A
0 Ratings
8.5
85%
2 Ratings
Call recording
N/A
0 Ratings
8.5
85%
2 Ratings
Call park
N/A
0 Ratings
8.5
85%
2 Ratings
Call screening
N/A
0 Ratings
8.0
80%
2 Ratings
Message alerts
N/A
0 Ratings
8.0
80%
2 Ratings
VoIP system collaboration
Cisco IP Phone 6800 Series
Feature Set Not Supported
N/A
8.5
Comcast Business VOIP (VoiceEdge)
85%
Comcast Business VOIP (VoiceEdge) ranks higher in 2/2 features
Comcast Business VOIP (VoiceEdge) ranks higher in 2/2 features
Video conferencing
N/A
0 Ratings
8.0
80%
1 Rating
Audio conferencing
N/A
0 Ratings
9.0
90%
1 Rating
Mobile apps
Cisco IP Phone 6800 Series
Feature Set Not Supported
N/A
8.5
Comcast Business VOIP (VoiceEdge)
85%
Comcast Business VOIP (VoiceEdge) ranks higher in 2/2 features
Comcast Business VOIP (VoiceEdge) ranks higher in 2/2 features
Mobile app for iOS
N/A
0 Ratings
8.0
80%
1 Rating
Mobile app for Android
N/A
0 Ratings
9.0
90%
1 Rating
Attribute Ratings
- Comcast Business VOIP (VoiceEdge) is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
8.2
Cisco IP Phone 6800 Series
82%
14 Ratings
8.5
Comcast Business VOIP (VoiceEdge)
85%
2 Ratings
Likelihood to Recommend
Cisco IP Phone 6800 Series
As of now, we are using a Cisco IP phone and I think it is suited for [mid-size organizations] where they can manage IT dept and IT person this device is [one-time] setup but sometimes if anything happens it will very difficult to understand without IT background so [I] prefer for Mid size organization.
IT Support Specialist
Arenco Real EstateReal Estate, 501-1000 employees
Comcast Business VOIP (VoiceEdge)
It's a solid service for small business in particular. It is wrapped in with our internet service where it is actually cheaper for us to have both than just one. The entry cost is low and the on-the-go features are useful if you need to receive calls when you're not in the office. Their mobile app allows you to administer the service from wherever you are, so if you have an emergency, it's easy to reroute calls from wherever you may be.
Founder, Creative Director
Edge One MediaDesign, 1-10 employees
Pros
Cisco IP Phone 6800 Series
- Audio quality is solid
- It is portable and has good distance capability
- It's compact and easy to carry
- Battery life is decent

Verified User
C-Level Executive in Professional Services
Information Technology & Services Company, 11-50 employeesComcast Business VOIP (VoiceEdge)
- It is very good, full-featured business phone for long distance offshore call. We had been using this phone for long for our day to day communication and it was working perfectly without any noise.
- This voip provides few cool and nice features like unlimited international long distance call, Voicemail to email,
- Directory listening etc, call recording is also good.
Sr. Software Developer
MusikaarInformation Technology and Services, 51-200 employees
Cons
Cisco IP Phone 6800 Series
- Backlit buttons would help for poorly lit areas
- Handset that is resilient to continuous sanitizing and cleaning
- More rounded, smoother design of the instrument instead of the harsh square shape
Network Architect
MOHGovernment Administration, 501-1000 employees
Comcast Business VOIP (VoiceEdge)
- It's low barrier to entry makes advanced features a little more difficult to use. For instance, you can use any telephone with this service, but using a regular telephone makes it more difficult to remember how to transfer a call, whereas dedicated equipment has the functionality built into them.
Founder, Creative Director
Edge One MediaDesign, 1-10 employees
Pricing Details
Cisco IP Phone 6800 Series
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Comcast Business VOIP (VoiceEdge)
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Alternatives Considered
Cisco IP Phone 6800 Series
With the COVID-19 pandemic forcing many businesses to adopt remote working policies, VoIP handsets have become more important than ever for firms wishing to remain in contact with their employees and clients. Fortunately, the 6800 series has a number of specific futures that are aimed at boosting productivity, wherever employees are based. These include the ability to handle multiple calls, fixed-function buttons that provide one-touch access to important features, and localized language support for international users. This is an ideal solution for this kind of scenario.
Network Consulting Engineer
IndependentTelecommunications, 11-50 employees
Comcast Business VOIP (VoiceEdge)
Actually, our organization has selected this phone for the organization. Previously we were using Polycom phone. We had good experience with both devices. At some points, both the devices are having pros and cons but I think Concast wins at many points.
Sr. Software Developer
MusikaarInformation Technology and Services, 51-200 employees
Return on Investment
Cisco IP Phone 6800 Series
- I set up the desk for new hires in our group - it is super easy to plug in this phone and have them up and running.
- Having the ability to pre-program speed dial numbers ensures that new hires are able to reach help without having to search for a number.
- The ability to program ring tones is great, so if we are in the shared space meeting and we hear a phone ring, we know who's phone is ringing - the meeting can go on without everyone leaving to check.

Verified User
Employee in Human Resources
E-Learning Company, 5001-10,000 employeesComcast Business VOIP (VoiceEdge)
- This is difficult to really quantify. Any business needs an operating phone system as part of their infrastructure and this one has been a really solid, low-cost option for us.
Founder, Creative Director
Edge One MediaDesign, 1-10 employees