13 Ratings
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Score 8 out of 100
9 Ratings
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Score 6.5 out of 100

Likelihood to Recommend

Cisco IP Phone 6800 Series

Great for group calls - the rollover feature is good. It makes it easy to have hotlines. The audio is clear and consistent. Easy to access voice messages and you can see you have voice messages without having to dial in through your number. The speed dial is easy to use - this comes in handy because we are often calling the same departments over and over - with a touch of a button we are able to connect right away; with out looking at a hand out for the digits.
Anonymous | TrustRadius Reviewer

Comcast Business VOIP (VoiceEdge)

It's a solid service for small business in particular. It is wrapped in with our internet service where it is actually cheaper for us to have both than just one. The entry cost is low and the on-the-go features are useful if you need to receive calls when you're not in the office. Their mobile app allows you to administer the service from wherever you are, so if you have an emergency, it's easy to reroute calls from wherever you may be.
Nicholas De Salvo | TrustRadius Reviewer

Feature Rating Comparison

Cloud PBX

Cisco IP Phone 6800 Series
Comcast Business VOIP (VoiceEdge)
8.4
Hosted PBX
Cisco IP Phone 6800 Series
Comcast Business VOIP (VoiceEdge)
8.0
Multi-level Interactive Voice Response (IVR)
Cisco IP Phone 6800 Series
Comcast Business VOIP (VoiceEdge)
9.0
User templates
Cisco IP Phone 6800 Series
Comcast Business VOIP (VoiceEdge)
8.0
Call reports
Cisco IP Phone 6800 Series
Comcast Business VOIP (VoiceEdge)
8.5
Directory of employee names
Cisco IP Phone 6800 Series
Comcast Business VOIP (VoiceEdge)
8.5

Call Management

Cisco IP Phone 6800 Series
Comcast Business VOIP (VoiceEdge)
8.3
Answering rules
Cisco IP Phone 6800 Series
Comcast Business VOIP (VoiceEdge)
8.5
Call recording
Cisco IP Phone 6800 Series
Comcast Business VOIP (VoiceEdge)
8.5
Call park
Cisco IP Phone 6800 Series
Comcast Business VOIP (VoiceEdge)
8.5
Call screening
Cisco IP Phone 6800 Series
Comcast Business VOIP (VoiceEdge)
8.0
Message alerts
Cisco IP Phone 6800 Series
Comcast Business VOIP (VoiceEdge)
8.0

VoIP system collaboration

Cisco IP Phone 6800 Series
Comcast Business VOIP (VoiceEdge)
8.5
Video conferencing
Cisco IP Phone 6800 Series
Comcast Business VOIP (VoiceEdge)
8.0
Audio conferencing
Cisco IP Phone 6800 Series
Comcast Business VOIP (VoiceEdge)
9.0

Mobile apps

Cisco IP Phone 6800 Series
Comcast Business VOIP (VoiceEdge)
8.5
Mobile app for iOS
Cisco IP Phone 6800 Series
Comcast Business VOIP (VoiceEdge)
8.0
Mobile app for Android
Cisco IP Phone 6800 Series
Comcast Business VOIP (VoiceEdge)
9.0

Pros

Cisco IP Phone 6800 Series

  • Audio quality is solid
  • It is portable and has good distance capability
  • It's compact and easy to carry
  • Battery life is decent
Anonymous | TrustRadius Reviewer

Comcast Business VOIP (VoiceEdge)

  • It is very good, full-featured business phone for long distance offshore call. We had been using this phone for long for our day to day communication and it was working perfectly without any noise.
  • This voip provides few cool and nice features like unlimited international long distance call, Voicemail to email,
  • Directory listening etc, call recording is also good.
Jayesh Vaghasiya | TrustRadius Reviewer

Cons

Cisco IP Phone 6800 Series

  • Ability to change ringer based on internal or external call
Anonymous | TrustRadius Reviewer

Comcast Business VOIP (VoiceEdge)

  • It's low barrier to entry makes advanced features a little more difficult to use. For instance, you can use any telephone with this service, but using a regular telephone makes it more difficult to remember how to transfer a call, whereas dedicated equipment has the functionality built into them.
Nicholas De Salvo | TrustRadius Reviewer

Alternatives Considered

Cisco IP Phone 6800 Series

It's less expensive, more compact but not as robust and well-adopted/supported since Spectralink kind of owns the industry. Cisco needs to make more of these lines of DECT phones in order to compete.
Anonymous | TrustRadius Reviewer

Comcast Business VOIP (VoiceEdge)

Actually, our organization has selected this phone for the organization. Previously we were using Polycom phone. We had good experience with both devices. At some points, both the devices are having pros and cons but I think Concast wins at many points.
Jayesh Vaghasiya | TrustRadius Reviewer

Return on Investment

Cisco IP Phone 6800 Series

  • I set up the desk for new hires in our group - it is super easy to plug in this phone and have them up and running.
  • Having the ability to pre-program speed dial numbers ensures that new hires are able to reach help without having to search for a number.
  • The ability to program ring tones is great, so if we are in the shared space meeting and we hear a phone ring, we know who's phone is ringing - the meeting can go on without everyone leaving to check.
Anonymous | TrustRadius Reviewer

Comcast Business VOIP (VoiceEdge)

  • This is difficult to really quantify. Any business needs an operating phone system as part of their infrastructure and this one has been a really solid, low-cost option for us.
Nicholas De Salvo | TrustRadius Reviewer

Screenshots

Cisco IP Phone 6800 Series

Comcast Business VOIP (VoiceEdge)

Pricing Details

Cisco IP Phone 6800 Series

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Comcast Business VOIP (VoiceEdge)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Cisco IP Phone 6800 Series
7.3
Comcast Business VOIP (VoiceEdge)
8.5

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