Cisco began developing voice over IP (VoIP) communications and collaboration solutions in 1997. Currently, Cisco states they have more than 100,000 unified communications customers worldwide. The modern Cisco IP Phone portfolio includes VoIP and HD video phones designed to meet the needs of organizations.
N/A
Dixa
Score 8.0 out of 10
N/A
Dixa, headquartered in Copenhagen, offers their VoIP and call center software, featuring browser based phone, email, and live chat, intelligent skill-based call routing and other agent management tools, queue management and prioritization, and other features designed to provide scalable customer support for ecommerce and small businesses.
$39
per month per user
Pricing
Cisco IP Phones
Dixa
Editions & Modules
No answers on this topic
Essential
$39
per month per user
Growth
$89
per month per user
Ultimate
$139
per month per user
*Custom
Contact for quote
per month per user
Offerings
Pricing Offerings
Cisco IP Phones
Dixa
Free Trial
No
Yes
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
Yes
Entry-level Setup Fee
No setup fee
Optional
Additional Details
—
All pricing plans are billed annually with a 5 seat minimum.
Monthly pricing is available upon request (includes a surcharge).
Many product add-ons available:
- Dixa Chatbot
- Dixa Quality and Insights
- Collaboration Users
- Seasonal Agents
Service add-ons
- Active Guidance: Dixa Platform
- Active Guidance: Chatbot & Automation
- Custom Card Integration