Cisco IP Phone 6800 Series vs Intermedia Unite

Likelihood to Recommend

As of now, we are using a Cisco IP phone and I think it is suited for [mid-size organizations] where they can manage IT dept and IT person this device is [one-time] setup but sometimes if anything happens it will very difficult to understand without IT background so [I] prefer for Mid size organization.

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Mohammed Ashfaq Hussain

IT Support Specialist

Arenco Real EstateReal Estate, 501-1000 employees

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If you have seasonal workers, need to quickly scale, or cut contracts, [Intermedia] Unite is awesome. Highly recommend for companies that need an at home workspace.

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John Rivers

Owner, IT Consultant

AO IT ConsultingComputer & Network Security, 1-10 employees

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Pros

Audio quality is solid
It is portable and has good distance capability
It's compact and easy to carry
Battery life is decent

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Verified User

C-Level Executive in Professional Services

Information Technology & Services Company, 11-50 employees

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No contracts
Scale up or down very quickly
Easy to deploy - no hardware required.

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John Rivers

Owner, IT Consultant

AO IT ConsultingComputer & Network Security, 1-10 employees

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Cons

Backlit buttons would help for poorly lit areas
Handset that is resilient to continuous sanitizing and cleaning
More rounded, smoother design of the instrument instead of the harsh square shape

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Jesse Bridgelal

Network Architect

MOHGovernment Administration, 501-1000 employees

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The price is on the higher end
Normal issues for VoIP - if users have low bandwidth, high jitter or latency

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John Rivers

Owner, IT Consultant

AO IT ConsultingComputer & Network Security, 1-10 employees

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Pricing Details

General

Free Trial

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Free/Freemium Version

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Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Starting Price

—

Cisco IP Phone 6800 Series Editions & Modules

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Additional Pricing Details

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General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Starting Price

$15.99 per user, per month, plus taxes and fees

Intermedia Unite Editions & Modules

Edition

Unite Pro	$27.99¹
Unite Enterprise	$32.99¹
Unite With Teams	$22.99¹
Unite For Teams	$15.99¹

per user, per month, plus taxes and fees

Additional Pricing Details

Intermedia Unite helps employees to be more productive and collaborative, increasing efficiency and decreasing the costs of expensive on-premises systems.

Usability

No score

No answers yet

No answers on this topic

Intermedia Unite 9.0

Based on 1 answer

The web interface takes a little getting used to, but once you are familiar, it is very easy to use and administrate. The end user has a very easy to use app.

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John Rivers

Owner, IT Consultant

AO IT ConsultingComputer & Network Security, 1-10 employees

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Support Rating

No score

No answers yet

No answers on this topic

Intermedia Unite 9.0

Based on 1 answer

Intermedia [Unite] support is top notch. Their response time is great and don't have a lot of issues.

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John Rivers

Owner, IT Consultant

AO IT ConsultingComputer & Network Security, 1-10 employees

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Alternatives Considered

With the COVID-19 pandemic forcing many businesses to adopt remote working policies, VoIP handsets have become more important than ever for firms wishing to remain in contact with their employees and clients. Fortunately, the 6800 series has a number of specific futures that are aimed at boosting productivity, wherever employees are based. These include the ability to handle multiple calls, fixed-function buttons that provide one-touch access to important features, and localized language support for international users. This is an ideal solution for this kind of scenario.

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Jorge E. Cantillo C.

Network Consulting Engineer

IndependentTelecommunications, 11-50 employees

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[Intermedia] Unite has no contracts and offers great service. Other companies require contracts, and for highly scalable businesses, this isn't optimal.

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John Rivers

Owner, IT Consultant

AO IT ConsultingComputer & Network Security, 1-10 employees

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Return on Investment

I set up the desk for new hires in our group - it is super easy to plug in this phone and have them up and running.
Having the ability to pre-program speed dial numbers ensures that new hires are able to reach help without having to search for a number.
The ability to program ring tones is great, so if we are in the shared space meeting and we hear a phone ring, we know who's phone is ringing - the meeting can go on without everyone leaving to check.

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Verified User

Employee in Human Resources

E-Learning Company, 5001-10,000 employees

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During offseason, we scaled back to 150 phones and during peak, we scaled up to 400 phones. No contracts, no fees, just month to month billing. Awesome
Support and ease of deployment has been a huge ROI for [Intermedia] Unite.

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John Rivers

Owner, IT Consultant

AO IT ConsultingComputer & Network Security, 1-10 employees

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Cisco IP Phone 6800 Series vs Intermedia Unite