Cisco IP Phones vs. Intermedia Unite

We have found so many use cases for Cisco IP Phones and have not come across too many situations where they were not well suited, other than being mobile. We have moved to another Cisco Solution for Mobile communications. We have phones all over the place, in offices, in clinical areas, in lobby or public areas, and even in all of our conferencing and meeting spaces.

If you have seasonal workers, need to quickly scale, or cut contracts, [Intermedia] Unite is awesome. Highly recommend for companies that need an at home workspace.

Incentivized

• Vibrant display
• Retains mute functionality between headset and speakerphone
• Consistent and incredibly clear audio
• Energy saving mode, during nighttime hours
• Mute light is physically linked with the button and the feature, if that light is on, you KNOW you're muted!
• Variety of customizable ringtones
• Supports up to 10 lines, if needed
• Built-in camera provides quick and easy access to join any meeting or call in 720p HD

Incentivized

• No contracts
• Scale up or down very quickly
• Easy to deploy - no hardware required.

Incentivized

• So while the 6800 range may not offer slick features, it still provides all the core functionality that businesses have come to expect from their VoIP handsets.
• Most of the handsets that make up the 6800 series do come with a greyscale display, which may be disappointing if employees are used to working with color VoIP solutions.

• The price is on the higher end
• Normal issues for VoIP - if users have low bandwidth, high jitter or latency

Incentivized

i think it's profitable and a good return on investment as a person who make an architecture based on VOIP with IP phones i really enjoyed the process of configuration of the router , the switch and everything and then when i had to test the communication between two phones I've configured it was a joy. Also it's a good phone to receive and give calls to our clients.

Incentivized

Easy to use Functions are self-explanatory Light Efficient I generally have no complaints about them as they get the job done. Just a few employments on maybe graphics or so otherwise they are really great 👍 no complaints... Maybe it is just because is just a user and doesn't implement them or something.

The web interface takes a little getting used to, but once you are familiar, it is very easy to use and administrate. The end user has a very easy to use app.

Incentivized

Cisco support for me has always been my biggest issue with Cisco. It is very difficult to open a ticket without having your support contact info updated on Cisco Portal, which in most cases, is dependent on resellers getting this done in a timely manner.

Incentivized

Intermedia [Unite] support is top notch. Their response time is great and don't have a lot of issues.

Incentivized

Reduced equipment and infrastructure cost increased productivityEasier network management

The 8800 series phone is lighter and has a better build quality with all except the flagship phones from Yealink, Mitel, and Avaya. The Yealink S59 and Avaya Vantage have a touch screen interface the make them more akin to the old DX650 which is more high-end than the 8800 currently.

Incentivized

[Intermedia] Unite has no contracts and offers great service. Other companies require contracts, and for highly scalable businesses, this isn't optimal.

Incentivized

• I set up the desk for new hires in our group - it is super easy to plug in this phone and have them up and running.
• Having the ability to pre-program speed dial numbers ensures that new hires are able to reach help without having to search for a number.
• The ability to program ring tones is great, so if we are in the shared space meeting and we hear a phone ring, we know who's phone is ringing - the meeting can go on without everyone leaving to check.

Incentivized

• During offseason, we scaled back to 150 phones and during peak, we scaled up to 400 phones. No contracts, no fees, just month to month billing. Awesome
• Support and ease of deployment has been a huge ROI for [Intermedia] Unite.

Incentivized