Cisco IP Phone 6800 Series vs Intermedia Unite

Likelihood to Recommend

Great for group calls - the rollover feature is good. It makes it easy to have hotlines. The audio is clear and consistent. Easy to access voice messages and you can see you have voice messages without having to dial in through your number. The speed dial is easy to use - this comes in handy because we are often calling the same departments over and over - with a touch of a button we are able to connect right away; with out looking at a hand out for the digits.

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Verified User

Employee in Human Resources

E-Learning Company, 5001-10,000 employees

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If you have seasonal workers, need to quickly scale, or cut contracts, [Intermedia] Unite is awesome. Highly recommend for companies that need an at home workspace.

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John Rivers

Owner, IT Consultant

AO IT ConsultingComputer & Network Security, 1-10 employees

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Pros

Audio quality is solid
It is portable and has good distance capability
It's compact and easy to carry
Battery life is decent

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Verified User

C-Level Executive in Professional Services

Information Technology & Services Company, 11-50 employees

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No contracts
Scale up or down very quickly
Easy to deploy - no hardware required.

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John Rivers

Owner, IT Consultant

AO IT ConsultingComputer & Network Security, 1-10 employees

View all 1 answers on this topic

Cons

Ability to change ringer based on internal or external call

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Verified User

Employee in Human Resources

E-Learning Company, 5001-10,000 employees

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The price is on the higher end
Normal issues for VoIP - if users have low bandwidth, high jitter or latency

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John Rivers

Owner, IT Consultant

AO IT ConsultingComputer & Network Security, 1-10 employees

View all 1 answers on this topic

Usability

No score

No answers yet

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Intermedia Unite 9.0

Based on 1 answer

The web interface takes a little getting used to, but once you are familiar, it is very easy to use and administrate. The end user has a very easy to use app.

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John Rivers

Owner, IT Consultant

AO IT ConsultingComputer & Network Security, 1-10 employees

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Support Rating

No score

No answers yet

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Intermedia Unite 9.0

Based on 1 answer

Intermedia [Unite] support is top notch. Their response time is great and don't have a lot of issues.

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John Rivers

Owner, IT Consultant

AO IT ConsultingComputer & Network Security, 1-10 employees

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Alternatives Considered

It's less expensive, more compact but not as robust and well-adopted/supported since Spectralink kind of owns the industry. Cisco needs to make more of these lines of DECT phones in order to compete.

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Verified User

C-Level Executive in Professional Services

Information Technology & Services Company, 11-50 employees

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[Intermedia] Unite has no contracts and offers great service. Other companies require contracts, and for highly scalable businesses, this isn't optimal.

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John Rivers

Owner, IT Consultant

AO IT ConsultingComputer & Network Security, 1-10 employees

View all 1 answers on this topic

Return on Investment

I set up the desk for new hires in our group - it is super easy to plug in this phone and have them up and running.
Having the ability to pre-program speed dial numbers ensures that new hires are able to reach help without having to search for a number.
The ability to program ring tones is great, so if we are in the shared space meeting and we hear a phone ring, we know who's phone is ringing - the meeting can go on without everyone leaving to check.

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Verified User

Employee in Human Resources

E-Learning Company, 5001-10,000 employees

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During offseason, we scaled back to 150 phones and during peak, we scaled up to 400 phones. No contracts, no fees, just month to month billing. Awesome
Support and ease of deployment has been a huge ROI for [Intermedia] Unite.

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John Rivers

Owner, IT Consultant

AO IT ConsultingComputer & Network Security, 1-10 employees

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Pricing Details

General

Free Trial

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Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Cisco IP Phone 6800 Series Editions & Modules

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Additional Pricing Details

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General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Intermedia Unite Editions & Modules

Edition

Unite Pro	$27.99¹
Unite Enterprise	$32.99¹

per user, per month, plus taxes and fees

Additional Pricing Details

Intermedia Unite helps employees to be more productive and collaborative, increasing efficiency and decreasing the costs of expensive on-premises systems.

Cisco IP Phone 6800 Series vs Intermedia Unite