Cisco IP Phones vs. Lifesize Video Conferencing

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco IP Phones
Score 9.1 out of 10
N/A
Cisco began developing voice over IP (VoIP) communications and collaboration solutions in 1997. Currently, Cisco states they have more than 100,000 unified communications customers worldwide. The modern Cisco IP Phone portfolio includes VoIP and HD video phones designed to meet the needs of organizations.N/A
Lifesize Video Conferencing
Score 8.0 out of 10
N/A
Lifesize is a web conferencing platform focused on making video conferencing systems and video conferencing apps work well together, while still being easy-to-use. Their platform incorporates web conferencing software with meeting room devices and wireless screen sharing.
$12.95
Call for pricing
Pricing
Cisco IP PhonesLifesize Video Conferencing
Editions & Modules
No answers on this topic
Enterprise
$12.95 per user/month
Call for pricing
Plus
$14.95 per user/month
Call for pricing
Standard
$16.95 per user/month
Call for pricing
Offerings
Pricing Offerings
Cisco IP PhonesLifesize Video Conferencing
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsWith every plan, you get the collaboration features you use everyday, at no additional cost: • Unlimited video conferences • Downloadable desktop and mobile apps • Secure encryption set by default • Unlimited meeting duration • Free, browser-based web app • Two-way and group chat with popular chat integrations • Centralized, name-based directory • Online reporting and account management • Email and calendar scheduling
More Pricing Information
Community Pulse
Cisco IP PhonesLifesize Video Conferencing
Top Pros
Top Cons
Features
Cisco IP PhonesLifesize Video Conferencing
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Cisco IP Phones
-
Ratings
Lifesize Video Conferencing
8.9
161 Ratings
11% above category average
High quality audio00 Ratings8.9161 Ratings
High quality video00 Ratings8.9159 Ratings
Low bandwidth requirements00 Ratings8.8151 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Cisco IP Phones
-
Ratings
Lifesize Video Conferencing
8.9
156 Ratings
11% above category average
Desktop sharing00 Ratings8.9156 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Cisco IP Phones
-
Ratings
Lifesize Video Conferencing
8.8
149 Ratings
8% above category average
Calendar integration00 Ratings8.8113 Ratings
Meeting initiation00 Ratings8.8142 Ratings
Record meetings / events00 Ratings8.8112 Ratings
Slideshows00 Ratings8.897 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Cisco IP Phones
-
Ratings
Lifesize Video Conferencing
9.0
93 Ratings
7% above category average
Live chat00 Ratings9.092 Ratings
Q&A00 Ratings9.062 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Cisco IP Phones
-
Ratings
Lifesize Video Conferencing
9.0
114 Ratings
8% above category average
Participant roles & permissions00 Ratings9.0114 Ratings
Best Alternatives
Cisco IP PhonesLifesize Video Conferencing
Small Businesses
Lifesize Video Conferencing
Lifesize Video Conferencing
Score 8.0 out of 10
ClickMeeting
ClickMeeting
Score 9.5 out of 10
Medium-sized Companies
Cisco Headsets
Cisco Headsets
Score 9.1 out of 10
ClickMeeting
ClickMeeting
Score 9.5 out of 10
Enterprises
Cisco Headsets
Cisco Headsets
Score 9.1 out of 10
Google Meet
Google Meet
Score 8.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cisco IP PhonesLifesize Video Conferencing
Likelihood to Recommend
8.9
(55 ratings)
8.0
(162 ratings)
Likelihood to Renew
8.5
(2 ratings)
10.0
(24 ratings)
Usability
8.6
(11 ratings)
8.4
(37 ratings)
Availability
-
(0 ratings)
8.2
(7 ratings)
Performance
-
(0 ratings)
8.2
(15 ratings)
Support Rating
8.3
(41 ratings)
7.0
(49 ratings)
In-Person Training
-
(0 ratings)
7.3
(2 ratings)
Online Training
-
(0 ratings)
9.1
(5 ratings)
Implementation Rating
7.0
(1 ratings)
8.0
(136 ratings)
Configurability
-
(0 ratings)
7.7
(10 ratings)
Ease of integration
-
(0 ratings)
7.4
(10 ratings)
Product Scalability
-
(0 ratings)
8.2
(18 ratings)
Vendor post-sale
-
(0 ratings)
8.2
(6 ratings)
Vendor pre-sale
-
(0 ratings)
9.1
(3 ratings)
User Testimonials
Cisco IP PhonesLifesize Video Conferencing
Likelihood to Recommend
Cisco
We have found so many use cases for Cisco IP Phones and have not come across too many situations where they were not well suited, other than being mobile. We have moved to another Cisco Solution for Mobile communications. We have phones all over the place, in offices, in clinical areas, in lobby or public areas, and even in all of our conferencing and meeting spaces.
Read full review
Lifesize
Lifesize Video Conferencing is a real-time meeting and video conferencing solution that works simply and immediately with features that fit our needs. I recommend it because it is professional, easy to configure, with maximum security, and where collaboration and teamwork are essential. possible, increasing workflow and productivity, to increase communication and efficiency in projects, it offers positive results and a pleasant experience for all.
Read full review
Pros
Cisco
  • Vibrant display
  • Retains mute functionality between headset and speakerphone
  • Consistent and incredibly clear audio
  • Energy saving mode, during nighttime hours
  • Mute light is physically linked with the button and the feature, if that light is on, you KNOW you're muted!
  • Variety of customizable ringtones
  • Supports up to 10 lines, if needed
  • Built-in camera provides quick and easy access to join any meeting or call in 720p HD
Read full review
Lifesize
  • The touchpad makes it extremely easy to join or start conference calls with a single pushbutton.
  • The Lifesize solution is affordable and has been extremely reliable for our video conference calls.
  • Camera quality is great and provides clear video for our organization.
  • The pan/tilt/zoom features are very helpful to focus in on specific people or items during a training or demonstration.
Read full review
Cons
Cisco
  • So while the 6800 range may not offer slick features, it still provides all the core functionality that businesses have come to expect from their VoIP handsets.
  • Most of the handsets that make up the 6800 series do come with a greyscale display, which may be disappointing if employees are used to working with color VoIP solutions.
Read full review
Lifesize
  • Lack of features or options to integrate with other solutions
  • Audio was just ok. If it was a meeting with more than 3-4 people, it seemed it was too much
  • I had a hard time with support. They were not very responsive and felt like an up-hill battle at times.
Read full review
Likelihood to Renew
Cisco
i think it's profitable and a good return on investment as a person who make an architecture based on VOIP with IP phones i really enjoyed the process of configuration of the router , the switch and everything and then when i had to test the communication between two phones I've configured it was a joy. Also it's a good phone to receive and give calls to our clients.
Read full review
Lifesize
Other than the HIPAA compliance, we have no compelling reason to retain LifeSize when we can already pay for similar services included with our UCaaS service. Our UCaaS vendor, Fuze, includes video conferencing with the VoIP services via single, integrated client software package. Additional limitations include minimal implementation assistance, training service, training materials and assistance driving internal adoption. Issues with slow speed for desktop sharing and audio quality make the technical aspects of Lifesize inferior to competitors.
Read full review
Usability
Cisco
Easy to use Functions are self-explanatory Light Efficient I generally have no complaints about them as they get the job done. Just a few employments on maybe graphics or so otherwise they are really great 👍 no complaints... Maybe it is just because is just a user and doesn't implement them or something.
Read full review
Lifesize
Overall experience with Lifesize Video Conferencing has been great. While it serves it's basic purpose of allowing smooth video/audio meetings of people located at different places with option of screen sharing/chatting/ recording, what add to it's pros are it's accessibility from various platforms, flexibility to switch to a listen only mode in case of network issues and ease of operation.
Read full review
Reliability and Availability
Cisco
No answers on this topic
Lifesize
Since we are an educational institution we not only have scheduled classes which must be available, but we have staff members in a variety of areas ranging from recruiting and admissions to advancement and the President's office who need to connect with students, alumni and other interest groups, often at odd hours. I have not, since using Lifesize had anyone complain of not being able to connect
Read full review
Performance
Cisco
No answers on this topic
Lifesize
Lifesize is an amazing platform for VC. However, it is a costly solution for any scaling startup. However, implementation and user acceptability was fairly easy and worth the additional spend. Quality has always been on point and support has always taken care of us. Our account manager also ensured a seamless transition process for Google Hangouts. Will go with this solution again at any other organization.
Read full review
Support Rating
Cisco
Cisco support for me has always been my biggest issue with Cisco. It is very difficult to open a ticket without having your support contact info updated on Cisco Portal, which in most cases, is dependent on resellers getting this done in a timely manner.
Read full review
Lifesize
Support has been decent throughout our use of Lifesize Video Conferencing. There were times we needed to make changes, customizations and additions to the application which took a little longer than expected. Overall the support team for Lifesize was very responsive to our requests. When we experienced issues with the application they were resolved to our expectations.
Read full review
In-Person Training
Cisco
No answers on this topic
Lifesize
Sensus was really helpful in the initial setup and training of our technical Support Team. Sensus gave us training on site so that it would be our own equipment that was set up. Then the in house tech team took over to train other users who would be using the system. When needed the Sensus and Lifesize tech support were really helpful in trouble shooting or guiding us through any difficulty.
Read full review
Online Training
Cisco
No answers on this topic
Lifesize
I gave this rating because Lifesize's website offers multiple quality videos that shows you exactly how the software works. The videos are divided into different categories which makes searching for a video fairly simple! If for some reason you have a question not answered in one of the how-tos you can always contact support. Excellent product, excellent service!
Read full review
Implementation Rating
Cisco
Reduced equipment and infrastructure cost increased productivityEasier network management
Read full review
Lifesize
Great for companies that need to accomplish multiple things at once while at different places. From our experience, broadcasting news is most favorable considering the level of excellence you get with the product plus the affordability. It can be used both privately amongst employees, or shared publicly through covering events
Read full review
Alternatives Considered
Cisco
The 8800 series phone is lighter and has a better build quality with all except the flagship phones from Yealink, Mitel, and Avaya. The Yealink S59 and Avaya Vantage have a touch screen interface the make them more akin to the old DX650 which is more high-end than the 8800 currently.
Read full review
Lifesize
When compared to Zoom, one of the massive benefits that Lifesize brings is total peace of mind with security. Call encryption is part of the core in Lifesize and not an optional feature as in Zoom. I don't know about you, but every conversation can contain private and confidential information, so protecting me, my team, and my customers is totally covered with Lifesize! When compared with other providers, the quality of the video and lip sync on Lifesize is simply flawless. With the ability to deliver a call at 4k ultra high definition at 60 frames per second, the platform is simply awesome! Zoom is only 720p and the data share is only 5 frames per second. Zoom is simply substandard when compared to Lifesize. We often speak with clients who are using Teams or Skype for Business, but when you compare the video and audio quality with that achieved by Lifesize, they simply do not match up. If you want excellent quality video and ultra-sharp audio, then Lifesize is the only way to go!
Read full review
Scalability
Cisco
No answers on this topic
Lifesize
With LifeSize Cloud, it's very easy to simply add another Icon to your system and join it to your cloud. You can easily and instantly create meetings and add users both in your organization and out without any difficulty. The cooperation between the Icons and cloud users running on their laptops makes it easy to scale this out to your entire company, including joint venture without difficulty.
Read full review
Return on Investment
Cisco
  • I set up the desk for new hires in our group - it is super easy to plug in this phone and have them up and running.
  • Having the ability to pre-program speed dial numbers ensures that new hires are able to reach help without having to search for a number.
  • The ability to program ring tones is great, so if we are in the shared space meeting and we hear a phone ring, we know who's phone is ringing - the meeting can go on without everyone leaving to check.
Read full review
Lifesize
  • Training users on how to use the software is quick and easy.
  • Calling abroad saves a good chunk of money for both the end user and company.
  • Does save on travel as remote users are able to have a similar experience as the people attending the meetings and no need to travel to the other locations for meetings.
Read full review
ScreenShots

Lifesize Video Conferencing Screenshots

Screenshot of Lifesize Web App directoryScreenshot of Lifesize Web App screen sharing and five-way callScreenshot of Lifesize Desktop App home screenScreenshot of Lifesize Desktop App group video call with moderator controlsScreenshot of Lifesize Record & Share personal video libraryScreenshot of Lifesize Record & Share personal video library - video feed