Cisco IP Phones vs. OnSIP

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco IP Phones
Score 9.1 out of 10
N/A
Cisco began developing voice over IP (VoIP) communications and collaboration solutions in 1997. Currently, Cisco states they have more than 100,000 unified communications customers worldwide. The modern Cisco IP Phone portfolio includes VoIP and HD video phones designed to meet the needs of organizations.N/A
OnSIP
Score 9.5 out of 10
N/A
OnSIP's range of hosted VoIP solutions are described by the vendor as simple to set up and easy to use, so users can get on with the business of connecting with customers. OnSIP was an Intrado solution, and then acquired by Ooma in 2022.N/A
Pricing
Cisco IP PhonesOnSIP
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cisco IP PhonesOnSIP
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cisco IP PhonesOnSIP
Top Pros
Top Cons

No answers on this topic

Features
Cisco IP PhonesOnSIP
Call Management
Comparison of Call Management features of Product A and Product B
Cisco IP Phones
-
Ratings
OnSIP
9.5
1 Ratings
12% above category average
Answering rules00 Ratings8.01 Ratings
Call park00 Ratings10.01 Ratings
Call screening00 Ratings10.01 Ratings
Message alerts00 Ratings10.01 Ratings
Best Alternatives
Cisco IP PhonesOnSIP
Small Businesses
Lifesize Video Conferencing
Lifesize Video Conferencing
Score 8.0 out of 10
CloudTalk
CloudTalk
Score 9.5 out of 10
Medium-sized Companies
Cisco Headsets
Cisco Headsets
Score 9.1 out of 10
CloudTalk
CloudTalk
Score 9.5 out of 10
Enterprises
Cisco Headsets
Cisco Headsets
Score 9.1 out of 10
Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cisco IP PhonesOnSIP
Likelihood to Recommend
8.9
(55 ratings)
10.0
(1 ratings)
Likelihood to Renew
8.5
(2 ratings)
-
(0 ratings)
Usability
8.6
(11 ratings)
-
(0 ratings)
Support Rating
8.3
(41 ratings)
-
(0 ratings)
Implementation Rating
7.0
(1 ratings)
-
(0 ratings)
User Testimonials
Cisco IP PhonesOnSIP
Likelihood to Recommend
Cisco
We have found so many use cases for Cisco IP Phones and have not come across too many situations where they were not well suited, other than being mobile. We have moved to another Cisco Solution for Mobile communications. We have phones all over the place, in offices, in clinical areas, in lobby or public areas, and even in all of our conferencing and meeting spaces.
Read full review
Ooma, Inc.
I think OnSIP is well suited to be used in any organization that has a stable, reliable internet connection. The service is top notch and I haven't found a competitor that can beat the service. I've recommended the service to other manufacturing businesses and churches. The organizations that have switched have been extremely pleased with the service.
Read full review
Pros
Cisco
  • Vibrant display
  • Retains mute functionality between headset and speakerphone
  • Consistent and incredibly clear audio
  • Energy saving mode, during nighttime hours
  • Mute light is physically linked with the button and the feature, if that light is on, you KNOW you're muted!
  • Variety of customizable ringtones
  • Supports up to 10 lines, if needed
  • Built-in camera provides quick and easy access to join any meeting or call in 720p HD
Read full review
Ooma, Inc.
  • Customer service
  • Value pricing
  • Ease of use
Read full review
Cons
Cisco
  • So while the 6800 range may not offer slick features, it still provides all the core functionality that businesses have come to expect from their VoIP handsets.
  • Most of the handsets that make up the 6800 series do come with a greyscale display, which may be disappointing if employees are used to working with color VoIP solutions.
Read full review
Ooma, Inc.
  • Accept more phone brands/models
  • Make your website easier to use
  • Make provisioning a new phone easier
Read full review
Likelihood to Renew
Cisco
i think it's profitable and a good return on investment as a person who make an architecture based on VOIP with IP phones i really enjoyed the process of configuration of the router , the switch and everything and then when i had to test the communication between two phones I've configured it was a joy. Also it's a good phone to receive and give calls to our clients.
Read full review
Ooma, Inc.
No answers on this topic
Usability
Cisco
Easy to use Functions are self-explanatory Light Efficient I generally have no complaints about them as they get the job done. Just a few employments on maybe graphics or so otherwise they are really great 👍 no complaints... Maybe it is just because is just a user and doesn't implement them or something.
Read full review
Ooma, Inc.
No answers on this topic
Support Rating
Cisco
Cisco support for me has always been my biggest issue with Cisco. It is very difficult to open a ticket without having your support contact info updated on Cisco Portal, which in most cases, is dependent on resellers getting this done in a timely manner.
Read full review
Ooma, Inc.
No answers on this topic
Implementation Rating
Cisco
Reduced equipment and infrastructure cost increased productivityEasier network management
Read full review
Ooma, Inc.
No answers on this topic
Alternatives Considered
Cisco
The 8800 series phone is lighter and has a better build quality with all except the flagship phones from Yealink, Mitel, and Avaya. The Yealink S59 and Avaya Vantage have a touch screen interface the make them more akin to the old DX650 which is more high-end than the 8800 currently.
Read full review
Ooma, Inc.
We have found OnSIP to be just as good if not better than any of the other services we have researched or used. Once again, the value of OnSIP is unbelievable. Our rates at this organization are less than half of what the competitors were charging. I don't see us changing anytime soon.
Read full review
Return on Investment
Cisco
  • I set up the desk for new hires in our group - it is super easy to plug in this phone and have them up and running.
  • Having the ability to pre-program speed dial numbers ensures that new hires are able to reach help without having to search for a number.
  • The ability to program ring tones is great, so if we are in the shared space meeting and we hear a phone ring, we know who's phone is ringing - the meeting can go on without everyone leaving to check.
Read full review
Ooma, Inc.
  • It has reduced our telecom expenses drastically.
Read full review
ScreenShots