What users are saying about
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Top Rated
32 Ratings
Cisco IP Phone 6800 Series
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Top Rated
32 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.1 out of 100
Based on 32 reviews and ratings
Skype for Business (formerly Lync), now part of Microsoft Teams
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Top Rated
2461 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.5 out of 100
Based on 2461 reviews and ratings
Feature Set Ratings
Performance & Compatibility of Online Events Software
Cisco IP Phone 6800 Series
Feature Set Not Supported
N/A

7.4
Skype for Business (formerly Lync), now part of Microsoft Teams
74%
Skype for Business (formerly Lync), now part of Microsoft Teams ranks higher in 4/4 features
Skype for Business (formerly Lync), now part of Microsoft Teams ranks higher in 4/4 features
High quality audio
N/A
0 Ratings

8.0
80%
192 Ratings
High quality video
N/A
0 Ratings

7.8
78%
187 Ratings
Low bandwidth requirements
N/A
0 Ratings

6.8
68%
184 Ratings
Mobile support
N/A
0 Ratings

7.1
71%
149 Ratings
Screen Sharing
Cisco IP Phone 6800 Series
Feature Set Not Supported
N/A

7.8
Skype for Business (formerly Lync), now part of Microsoft Teams
78%
Skype for Business (formerly Lync), now part of Microsoft Teams ranks higher in 2/2 features
Skype for Business (formerly Lync), now part of Microsoft Teams ranks higher in 2/2 features
Desktop sharing
N/A
0 Ratings

8.1
81%
193 Ratings
Whiteboards
N/A
0 Ratings

7.4
74%
119 Ratings
Online Meetings / Events
Cisco IP Phone 6800 Series
Feature Set Not Supported
N/A

7.7
Skype for Business (formerly Lync), now part of Microsoft Teams
77%
Skype for Business (formerly Lync), now part of Microsoft Teams ranks higher in 5/5 features
Skype for Business (formerly Lync), now part of Microsoft Teams ranks higher in 5/5 features
Calendar integration
N/A
0 Ratings

8.3
83%
177 Ratings
Meeting initiation
N/A
0 Ratings

8.2
82%
184 Ratings
Integrates with social media
N/A
0 Ratings

6.9
69%
85 Ratings
Record meetings / events
N/A
0 Ratings

7.4
74%
146 Ratings
Slideshows
N/A
0 Ratings

7.7
77%
114 Ratings
Online Events Collaboration
Cisco IP Phone 6800 Series
Feature Set Not Supported
N/A

7.8
Skype for Business (formerly Lync), now part of Microsoft Teams
78%
Skype for Business (formerly Lync), now part of Microsoft Teams ranks higher in 3/3 features
Skype for Business (formerly Lync), now part of Microsoft Teams ranks higher in 3/3 features
Live chat
N/A
0 Ratings

8.3
83%
174 Ratings
Audience polling
N/A
0 Ratings

7.6
76%
96 Ratings
Q&A
N/A
0 Ratings

7.5
75%
96 Ratings
Online Events Security
Cisco IP Phone 6800 Series
Feature Set Not Supported
N/A

7.5
Skype for Business (formerly Lync), now part of Microsoft Teams
75%
Skype for Business (formerly Lync), now part of Microsoft Teams ranks higher in 3/3 features
Skype for Business (formerly Lync), now part of Microsoft Teams ranks higher in 3/3 features
User authentication
N/A
0 Ratings

7.8
78%
143 Ratings
Participant roles & permissions
N/A
0 Ratings

7.6
76%
148 Ratings
Confidential attendee list
N/A
0 Ratings

7.2
72%
110 Ratings
Attribute Ratings
- Cisco IP Phone 6800 Series is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
8.2
Cisco IP Phone 6800 Series
82%
14 Ratings

7.4
Skype for Business (formerly Lync), now part of Microsoft Teams
74%
198 Ratings
Likelihood to Renew
Cisco IP Phone 6800 Series
N/A
0 Ratings

9.0
Skype for Business (formerly Lync), now part of Microsoft Teams
90%
7 Ratings
Usability
Cisco IP Phone 6800 Series
N/A
0 Ratings

8.8
Skype for Business (formerly Lync), now part of Microsoft Teams
88%
14 Ratings
Support Rating
Cisco IP Phone 6800 Series
N/A
0 Ratings

8.4
Skype for Business (formerly Lync), now part of Microsoft Teams
84%
76 Ratings
Implementation Rating
Cisco IP Phone 6800 Series
N/A
0 Ratings

7.0
Skype for Business (formerly Lync), now part of Microsoft Teams
70%
4 Ratings
Likelihood to Recommend
Cisco IP Phone 6800 Series
As of now, we are using a Cisco IP phone and I think it is suited for [mid-size organizations] where they can manage IT dept and IT person this device is [one-time] setup but sometimes if anything happens it will very difficult to understand without IT background so [I] prefer for Mid size organization.
IT Support Specialist
Arenco Real EstateReal Estate, 501-1000 employees
Skype for Business (formerly Lync), now part of Microsoft Teams
Skype is useful for collaborations across distances, including work from home, as well as a more convenient way to communicate with a large group of people. Skype is also useful to communicate with specific parties quickly, rather than relying on cellular service in areas where not as available. Skype is less useful if the team does not use computers , tablets, smartphones, etc in daily workflow as it would rarely be used.

Verified User
Employee in Other
Automotive Company, 5001-10,000 employeesPros
Cisco IP Phone 6800 Series
- Audio quality is solid
- It is portable and has good distance capability
- It's compact and easy to carry
- Battery life is decent

Verified User
C-Level Executive in Professional Services
Information Technology & Services Company, 11-50 employeesSkype for Business (formerly Lync), now part of Microsoft Teams
- Quickly check a user's status and communicate with them.
- Video conferencing is breathtaking, and the voice quality is excellent.
- It's a very user-friendly site with straightforward responses.
- Cloud, hybrid and on-premise deployment options are available for document sharing via chat.
- The video conferencing quality is excellent, and it is possible to organize your groups in a professional manner.
- This tool is easy to use and integrates with Calendar to view team members' schedules.
Sales Professional
Tourism ProfessionalLeisure, Travel & Tourism, 11-50 employees
Cons
Cisco IP Phone 6800 Series
- Backlit buttons would help for poorly lit areas
- Handset that is resilient to continuous sanitizing and cleaning
- More rounded, smoother design of the instrument instead of the harsh square shape
Network Architect
MOHGovernment Administration, 501-1000 employees
Skype for Business (formerly Lync), now part of Microsoft Teams
- Skype's UI leaves a lot to be desired, especially considering newer platforms like Zoom, Teams, Slack, Meet, and so on. It's slow and lacks many features that are now de facto in the newer communication apps.
- Skype calendar also is often buggy - meeting times do not get updated on the calendar even if the correct time does come up on the Outlook calendar.
- It does not give you the option to mute chats - oftentimes, you want to keep some group chats on mute without leaving them entirely.
- Closing off a chat before it's saved will remove it from Skype history. You'd need to go search for it on Outlook mail.
Technology Analyst
Deutsche BankInformation Technology & Services, 10,001+ employees
Pricing Details
Cisco IP Phone 6800 Series
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Skype for Business (formerly Lync), now part of Microsoft Teams
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Likelihood to Renew
Cisco IP Phone 6800 Series
No score
No answers yet
No answers on this topic
Skype for Business (formerly Lync), now part of Microsoft Teams
Skype for Business (formerly Lync), now part of Microsoft Teams 9.0
Based on 7 answers
The software is simple to install and configure. It is rather simple to explain for correct use. It is possible to profile users for the different functions offered. It is integrated quite completely with Outlook and with Active Directory security. It performs all communication functions well with one or more interlocutors and the possibility of granting control of your computer is convenient.
Senior Programmer Analyst
RemaTarlazzi SPARetail, 501-1000 employees
Usability
Cisco IP Phone 6800 Series
No score
No answers yet
No answers on this topic
Skype for Business (formerly Lync), now part of Microsoft Teams
Skype for Business (formerly Lync), now part of Microsoft Teams 8.8
Based on 14 answers
Skype for Business is fairly user-friendly and has a good UI. It has strong audio and video conference call capabilities. It's easy to conduct meetings with various stakeholders across different locations and timezones. The chat and share a file or share my screen functions work seamlessly. If your company uses Office 365, then I would highly recommend it.

Verified User
Manager in Marketing
Real Estate Company, 1001-5000 employeesSupport Rating
Cisco IP Phone 6800 Series
No score
No answers yet
No answers on this topic
Skype for Business (formerly Lync), now part of Microsoft Teams
Skype for Business (formerly Lync), now part of Microsoft Teams 8.4
Based on 76 answers
I have only had to reach out to the Support team at Skype for Business once with an issue, and I was pleasantly surprised and encouraged by the quickness and thoroughness of their response. The wait time was short and my question was dealt with politely and clearly, so I would say the support team has it together.
Executive Director
Youth Empowerment through Arts and HumanitiesNon-Profit Organization Management, 1-10 employees
Implementation Rating
Cisco IP Phone 6800 Series
No score
No answers yet
No answers on this topic
Skype for Business (formerly Lync), now part of Microsoft Teams
Skype for Business (formerly Lync), now part of Microsoft Teams 7.0
Based on 4 answers
Skpe for business is utilized company wide in regards to my company. Everyone not only uses it, but uses it often. It is an effective way of communicating. It also integrates very nicely with outlook and all conversation history is pushed to a folder within the outlook system. We also have it so that if someone misses a message, they are sent an email reminder saying that there is a message that went unread.
Account Executive
Solarus Technologies IncInformation Technology and Services, 11-50 employees
Alternatives Considered
Cisco IP Phone 6800 Series
With the COVID-19 pandemic forcing many businesses to adopt remote working policies, VoIP handsets have become more important than ever for firms wishing to remain in contact with their employees and clients. Fortunately, the 6800 series has a number of specific futures that are aimed at boosting productivity, wherever employees are based. These include the ability to handle multiple calls, fixed-function buttons that provide one-touch access to important features, and localized language support for international users. This is an ideal solution for this kind of scenario.
Network Consulting Engineer
IndependentTelecommunications, 11-50 employees
Skype for Business (formerly Lync), now part of Microsoft Teams
For the below reason I will always choose this app over its competitors: Better audio and video quality, Little to no disconnections or freezing when on a call/video conference Integrates well with mailbox/ calendar/ one drive, and SharePoint is easy to use
Provisioning Administrator
Cloud DirectInformation Technology & Services, 201-500 employees
Return on Investment
Cisco IP Phone 6800 Series
- I set up the desk for new hires in our group - it is super easy to plug in this phone and have them up and running.
- Having the ability to pre-program speed dial numbers ensures that new hires are able to reach help without having to search for a number.
- The ability to program ring tones is great, so if we are in the shared space meeting and we hear a phone ring, we know who's phone is ringing - the meeting can go on without everyone leaving to check.

Verified User
Employee in Human Resources
E-Learning Company, 5001-10,000 employeesSkype for Business (formerly Lync), now part of Microsoft Teams
- Skype for Business has enabled a migration in part away from fixed line telephony and introduced the user to mobile working with a headset which cannot be overstated as being a game changer.
- Being able to schedule Skype for Business meetings through Outlook has meant meetings with colleagues without a meeting room has been a great enabler.

Verified User
Manager in Information Technology
Broadcast Media Company, 10,001+ employees