13 Ratings
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Score 8 out of 100
2 Ratings
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Score 9.9 out of 100

Likelihood to Recommend

Cisco IP Phone 6800 Series

Great for group calls - the rollover feature is good. It makes it easy to have hotlines. The audio is clear and consistent. Easy to access voice messages and you can see you have voice messages without having to dial in through your number. The speed dial is easy to use - this comes in handy because we are often calling the same departments over and over - with a touch of a button we are able to connect right away; with out looking at a hand out for the digits.
Anonymous | TrustRadius Reviewer

Solgari Cloud Communications

Excellent for small and large companies. Great for sales staff who need to work remotely. No need for inside sales to be in the office all the time.
Liz Fulham | TrustRadius Reviewer

Feature Rating Comparison

Cloud PBX

Cisco IP Phone 6800 Series
Solgari Cloud Communications
9.6
Hosted PBX
Cisco IP Phone 6800 Series
Solgari Cloud Communications
10.0
Multi-level Interactive Voice Response (IVR)
Cisco IP Phone 6800 Series
Solgari Cloud Communications
10.0
User templates
Cisco IP Phone 6800 Series
Solgari Cloud Communications
8.0
Call reports
Cisco IP Phone 6800 Series
Solgari Cloud Communications
10.0
Directory of employee names
Cisco IP Phone 6800 Series
Solgari Cloud Communications
10.0

Call Management

Cisco IP Phone 6800 Series
Solgari Cloud Communications
9.2
Answering rules
Cisco IP Phone 6800 Series
Solgari Cloud Communications
10.0
Call recording
Cisco IP Phone 6800 Series
Solgari Cloud Communications
10.0
Call park
Cisco IP Phone 6800 Series
Solgari Cloud Communications
8.0
Call screening
Cisco IP Phone 6800 Series
Solgari Cloud Communications
9.0
Message alerts
Cisco IP Phone 6800 Series
Solgari Cloud Communications
9.0

Mobile apps

Cisco IP Phone 6800 Series
Solgari Cloud Communications
10.0
Mobile app for Android
Cisco IP Phone 6800 Series
Solgari Cloud Communications
10.0

Pros

Cisco IP Phone 6800 Series

  • Audio quality is solid
  • It is portable and has good distance capability
  • It's compact and easy to carry
  • Battery life is decent
Anonymous | TrustRadius Reviewer

Solgari Cloud Communications

  • Great call quality
  • Love that I've been able to listen into sales calls
  • Love that I've been able to record all our sales calls
  • Love that I've been able to whisper to staff on their sales calls, helping to answer the clients questions whilst they are still on the call
  • Great cloud technology that supports sales staff working remotely
Liz Fulham | TrustRadius Reviewer

Cons

Cisco IP Phone 6800 Series

  • Ability to change ringer based on internal or external call
Anonymous | TrustRadius Reviewer

Solgari Cloud Communications

  • 3CX keypad could be more intuitive
Liz Fulham | TrustRadius Reviewer

Alternatives Considered

Cisco IP Phone 6800 Series

It's less expensive, more compact but not as robust and well-adopted/supported since Spectralink kind of owns the industry. Cisco needs to make more of these lines of DECT phones in order to compete.
Anonymous | TrustRadius Reviewer

Solgari Cloud Communications

Solgari is way better than Skype or Google hangouts. I love the simplicity of it's usage and how easy the sales team can listen into and records calls.
Liz Fulham | TrustRadius Reviewer

Return on Investment

Cisco IP Phone 6800 Series

  • I set up the desk for new hires in our group - it is super easy to plug in this phone and have them up and running.
  • Having the ability to pre-program speed dial numbers ensures that new hires are able to reach help without having to search for a number.
  • The ability to program ring tones is great, so if we are in the shared space meeting and we hear a phone ring, we know who's phone is ringing - the meeting can go on without everyone leaving to check.
Anonymous | TrustRadius Reviewer

Solgari Cloud Communications

  • Kept our costs low
  • Accelerate our revenue as the software is great for coaching new hires and sales staff
Liz Fulham | TrustRadius Reviewer

Screenshots

Cisco IP Phone 6800 Series

Solgari Cloud Communications

Pricing Details

Cisco IP Phone 6800 Series

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Solgari Cloud Communications

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Cisco IP Phone 6800 Series
7.3
Solgari Cloud Communications
10.0

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