13 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8 out of 100
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100

Likelihood to Recommend

Cisco IP Phone 6800 Series

Great for group calls - the rollover feature is good. It makes it easy to have hotlines. The audio is clear and consistent. Easy to access voice messages and you can see you have voice messages without having to dial in through your number. The speed dial is easy to use - this comes in handy because we are often calling the same departments over and over - with a touch of a button we are able to connect right away; with out looking at a hand out for the digits.
Anonymous | TrustRadius Reviewer

Cisco Webex Room Phone

If you are already using Webex and Cisco room video systems, the Room Phone is a fantastic option to enable audio/meeting functionality in small conference rooms and huddle rooms at a very reasonable cost. Audio is fantastic and installation is simple. With split registration capability, this device can meet most, if not all, requirements for these rooms and could even be used for private offices and home offices, a definite value as work from home becomes more ubiquitous
Anonymous | TrustRadius Reviewer

Pros

Cisco IP Phone 6800 Series

  • Audio quality is solid
  • It is portable and has good distance capability
  • It's compact and easy to carry
  • Battery life is decent
Anonymous | TrustRadius Reviewer

Cisco Webex Room Phone

  • Easy Webex join experience like the Webex app and room devices
  • Large, color display with a familiar Webex look and feel
  • Easy setup and management with Webex Control Hub cloud and Unified CM on-prem
  • High end audio experience
  • Proximity integration for meeting join and screen sharing
Marty Sloan | TrustRadius Reviewer

Cons

Cisco IP Phone 6800 Series

  • Ability to change ringer based on internal or external call
Anonymous | TrustRadius Reviewer

Cisco Webex Room Phone

  • Wires are bulky (lighter weight HDMI would be beneficial for a cleaner install)
  • Far end video (possibly a future enhancement?)
Anonymous | TrustRadius Reviewer

Usability

Cisco IP Phone 6800 Series

No score
No answers yet
No answers on this topic

Cisco Webex Room Phone

Cisco Webex Room Phone 9.1
Based on 2 answers
Very easy to use for both Webex and on-prem calling.
Marty Sloan | TrustRadius Reviewer

Support Rating

Cisco IP Phone 6800 Series

No score
No answers yet
No answers on this topic

Cisco Webex Room Phone

Cisco Webex Room Phone 9.1
Based on 2 answers
We have not had any issues with the device, but expect support to be as good as Cisco always has been for us.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Cisco IP Phone 6800 Series

It's less expensive, more compact but not as robust and well-adopted/supported since Spectralink kind of owns the industry. Cisco needs to make more of these lines of DECT phones in order to compete.
Anonymous | TrustRadius Reviewer

Cisco Webex Room Phone

I've use a lot of the Webex Room devices and the Room Phone is a great transition for the traditional conference phone to a modern UI and platform with Control Hub integration. Like all the other major OS platforms out there, the push to unify the user interface has some real advantages and I think that Cisco is accomplishing that goal here.
Marty Sloan | TrustRadius Reviewer

Return on Investment

Cisco IP Phone 6800 Series

  • I set up the desk for new hires in our group - it is super easy to plug in this phone and have them up and running.
  • Having the ability to pre-program speed dial numbers ensures that new hires are able to reach help without having to search for a number.
  • The ability to program ring tones is great, so if we are in the shared space meeting and we hear a phone ring, we know who's phone is ringing - the meeting can go on without everyone leaving to check.
Anonymous | TrustRadius Reviewer

Cisco Webex Room Phone

  • Expanded the options to enhance the value of small spaces
Anonymous | TrustRadius Reviewer

Screenshots

Cisco IP Phone 6800 Series

Pricing Details

Cisco IP Phone 6800 Series

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cisco Webex Room Phone

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Add comparison