Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco IP Phones
Score 9.0 out of 10
N/A
Cisco began developing voice over IP (VoIP) communications and collaboration solutions in 1997. Currently, Cisco states they have more than 100,000 unified communications customers worldwide. The modern Cisco IP Phone portfolio includes VoIP and HD video phones designed to meet the needs of organizations.N/A
Cisco Room Phone
Score 8.6 out of 10
N/A
The Cisco Room Phone is more than a conference phone, it’s designed for collaborative meetings. It is described by the vendor as simple and easy to use. Users gain a touchless experience with proximity pair and join, and never need to enter a phone number or meeting code ever again. Plus, the HD audio, echo cancellation and noise reduction aim to allow remote meeting attendees to hear the voices of those in the huddle space clearly.N/A
Pricing
Cisco IP PhonesCisco Room Phone
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cisco IP PhonesCisco Room Phone
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
Cisco IP PhonesCisco Room Phone
Top Pros
Top Cons

No answers on this topic

Best Alternatives
Cisco IP PhonesCisco Room Phone
Small Businesses
Lifesize Video Conferencing
Lifesize Video Conferencing
Score 8.0 out of 10
Lifesize Video Conferencing
Lifesize Video Conferencing
Score 8.0 out of 10
Medium-sized Companies
Cisco Headsets
Cisco Headsets
Score 9.1 out of 10
Cisco Headsets
Cisco Headsets
Score 9.1 out of 10
Enterprises
Cisco Headsets
Cisco Headsets
Score 9.1 out of 10
Cisco Headsets
Cisco Headsets
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cisco IP PhonesCisco Room Phone
Likelihood to Recommend
8.9
(55 ratings)
8.7
(2 ratings)
Likelihood to Renew
8.5
(2 ratings)
-
(0 ratings)
Usability
8.6
(11 ratings)
9.1
(2 ratings)
Support Rating
8.3
(41 ratings)
9.1
(2 ratings)
Implementation Rating
7.0
(1 ratings)
-
(0 ratings)
User Testimonials
Cisco IP PhonesCisco Room Phone
Likelihood to Recommend
Cisco
We have found so many use cases for Cisco IP Phones and have not come across too many situations where they were not well suited, other than being mobile. We have moved to another Cisco Solution for Mobile communications. We have phones all over the place, in offices, in clinical areas, in lobby or public areas, and even in all of our conferencing and meeting spaces.
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Cisco
If you are already using Webex and Cisco room video systems, the Room Phone is a fantastic option to enable audio/meeting functionality in small conference rooms and huddle rooms at a very reasonable cost. Audio is fantastic and installation is simple. With split registration capability, this device can meet most, if not all, requirements for these rooms and could even be used for private offices and home offices, a definite value as work from home becomes more ubiquitous
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Pros
Cisco
  • Vibrant display
  • Retains mute functionality between headset and speakerphone
  • Consistent and incredibly clear audio
  • Energy saving mode, during nighttime hours
  • Mute light is physically linked with the button and the feature, if that light is on, you KNOW you're muted!
  • Variety of customizable ringtones
  • Supports up to 10 lines, if needed
  • Built-in camera provides quick and easy access to join any meeting or call in 720p HD
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Cisco
  • Easy Webex join experience like the Webex app and room devices
  • Large, color display with a familiar Webex look and feel
  • Easy setup and management with Webex Control Hub cloud and Unified CM on-prem
  • High end audio experience
  • Proximity integration for meeting join and screen sharing
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Cons
Cisco
  • So while the 6800 range may not offer slick features, it still provides all the core functionality that businesses have come to expect from their VoIP handsets.
  • Most of the handsets that make up the 6800 series do come with a greyscale display, which may be disappointing if employees are used to working with color VoIP solutions.
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Cisco
  • Wires are bulky (lighter weight HDMI would be beneficial for a cleaner install)
  • Far end video (possibly a future enhancement?)
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Likelihood to Renew
Cisco
i think it's profitable and a good return on investment as a person who make an architecture based on VOIP with IP phones i really enjoyed the process of configuration of the router , the switch and everything and then when i had to test the communication between two phones I've configured it was a joy. Also it's a good phone to receive and give calls to our clients.
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Cisco
No answers on this topic
Usability
Cisco
Easy to use Functions are self-explanatory Light Efficient I generally have no complaints about them as they get the job done. Just a few employments on maybe graphics or so otherwise they are really great 👍 no complaints... Maybe it is just because is just a user and doesn't implement them or something.
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Cisco
Very easy to use for both Webex and on-prem calling.
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Support Rating
Cisco
Cisco TAC support is next to nothing when it comes to support. Cisco has a worldwide support center that is manned 24 hours a day. You are able to escalate the case if needed for outages or you can just open up informational ones for basic questions or support.
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Cisco
We have not had any issues with the device, but expect support to be as good as Cisco always has been for us.
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Implementation Rating
Cisco
Reduced equipment and infrastructure cost increased productivityEasier network management
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Cisco
No answers on this topic
Alternatives Considered
Cisco
The 8800 series phone is lighter and has a better build quality with all except the flagship phones from Yealink, Mitel, and Avaya. The Yealink S59 and Avaya Vantage have a touch screen interface the make them more akin to the old DX650 which is more high-end than the 8800 currently.
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Cisco
I've use a lot of the Webex Room devices and the Room Phone is a great transition for the traditional conference phone to a modern UI and platform with Control Hub integration. Like all the other major OS platforms out there, the push to unify the user interface has some real advantages and I think that Cisco is accomplishing that goal here.
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Return on Investment
Cisco
  • I set up the desk for new hires in our group - it is super easy to plug in this phone and have them up and running.
  • Having the ability to pre-program speed dial numbers ensures that new hires are able to reach help without having to search for a number.
  • The ability to program ring tones is great, so if we are in the shared space meeting and we hear a phone ring, we know who's phone is ringing - the meeting can go on without everyone leaving to check.
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Cisco
  • Expanded the options to enhance the value of small spaces
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ScreenShots

Cisco Room Phone Screenshots

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