Cisco Unified IP Phone 6900 Series vs Logitech GROUP

Likelihood to Recommend

I would recommend this model in lobbies, break rooms, hotels, manufacturing floor "pole phones" or other places where a larger physical phone isn't necessary to provide dial-tone and basic feature access.

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Sean Nilsen

Chief Contact Center and Collaboration Architect

LaSalle SolutionsComputer Software, 201-500 employees

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When you don´t have enough budget to have a robust conference system, this solution can help you to have good quality video conferences with excellent audio quality and video quality, and the prices of these products are not so high comparing with other brands, I think is a perfect solution for mid enterprises

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Mauro Sepulveda

Security & Infrastructure Manager

LazdaTIInformation Services, 11-50 employees

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Pros

They have four bottons for features configurable at phone button template.
They have a botton for call pick, transfer and conference (models like 3905 does not have).
Their speakers are great.
It is possible to work with dual extension when using a 6921 model for instance, very usefull function.

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Leonardo Lacerda

Senior Network Analyst

2S Inovações TecnológicasInformation Technology & Services, 51-200 employees

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High Audio Quality
High Video Quality

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Mauro Sepulveda

Security & Infrastructure Manager

LazdaTIInformation Services, 11-50 employees

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Cons

Some models do not have [LCD] display.
Some Cisco advanced telephony service are not supported or difficult to start, since no physical buttons exist.
More color variants should be introduced.

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Verified User

Paraprofessional in Social Media

Education Management Company, 5001-10,000 employees

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Design of the devices
To many cables for conference systems

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Mauro Sepulveda

Security & Infrastructure Manager

LazdaTIInformation Services, 11-50 employees

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Support Rating

No score

No answers yet

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Logitech GROUP 9.0

Based on 2 answers

I think the technical support of Logitech GROUP is well when you have an issue you can call them. They answer you quickly, we only use this support a couple of times, because we don´t have many problems with these devices, the performance of these devices is outstanding.

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Mauro Sepulveda

Security & Infrastructure Manager

LazdaTIInformation Services, 11-50 employees

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Alternatives Considered

When looking at phone models, it's really important to consider not only the price tag, we all care about effective pricing, but also remembering that actual humans will need to leverage that device to accomplish work, connect with another human for some reason, or save a life.

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Sean Nilsen

Chief Contact Center and Collaboration Architect

LaSalle SolutionsComputer Software, 201-500 employees

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We selected Logitech GROUP because the balance cost-benefit was excellent comparing with other vendors. We tried some devices before the purchase, and we discovered that the quality of these devices is excellent, the solutions are easy to handle for end users that don´t have technical skills in general terms is a good cheap solution.

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Mauro Sepulveda

Security & Infrastructure Manager

LazdaTIInformation Services, 11-50 employees

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Return on Investment

They are very scalable
They are supported by almost every feature from CUCM and Voice Gateways

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Leonardo Lacerda

Senior Network Analyst

2S Inovações TecnológicasInformation Technology & Services, 51-200 employees

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The balance cost-benefit is very good with these devices.
You can have 3 Logitech GROUP devices at the same price of 1 robust conference system.

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Mauro Sepulveda

Security & Infrastructure Manager

LazdaTIInformation Services, 11-50 employees

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Pricing Details

General

Free Trial

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Free/Freemium Version

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Premium Consulting/Integration Services

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Entry-level set up fee?

No

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No