Cisco Unified IP Phone 6900 Series vs Logitech GROUP

Likelihood to Recommend

Cisco Unified IP Phone 6900 is well suited for places where space is a major concern. With [a] simple and quite compact design, cisco unified IP Phone 6900 can fit in any place with easy wall mountings. Reinstalling the Cisco Unified IP Phone 6900 is also simple and easy as it doesn't require much effort.

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Verified User

Engineer in Engineering

Information Technology & Services Company, 10,001+ employees

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When you don´t have enough budget to have a robust conference system, this solution can help you to have good quality video conferences with excellent audio quality and video quality, and the prices of these products are not so high comparing with other brands, I think is a perfect solution for mid enterprises

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Mauro Sepulveda

Security & Infrastructure Manager

LazdaTIInformation Services, 11-50 employees

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Pros

They have four bottons for features configurable at phone button template.
They have a botton for call pick, transfer and conference (models like 3905 does not have).
Their speakers are great.
It is possible to work with dual extension when using a 6921 model for instance, very usefull function.

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Leonardo Lacerda

Senior Network Analyst

2S Inovações TecnológicasInformation Technology & Services, 51-200 employees

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High Audio Quality
High Video Quality

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Mauro Sepulveda

Security & Infrastructure Manager

LazdaTIInformation Services, 11-50 employees

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Cons

Some models do not have [LCD] display.
Some Cisco advanced telephony service are not supported or difficult to start, since no physical buttons exist.
More color variants should be introduced.

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Verified User

Paraprofessional in Social Media

Education Management Company, 5001-10,000 employees

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Design of the devices
To many cables for conference systems

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Mauro Sepulveda

Security & Infrastructure Manager

LazdaTIInformation Services, 11-50 employees

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Pricing Details

General

Free Trial

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Free/Freemium Version

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Premium Consulting/Integration Services

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Entry-level set up fee?

No

Starting Price

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General

Free Trial

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Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Starting Price

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Support Rating

No score

No answers yet

No answers on this topic

Logitech GROUP 9.0

Based on 2 answers

I think the technical support of Logitech GROUP is well when you have an issue you can call them. They answer you quickly, we only use this support a couple of times, because we don´t have many problems with these devices, the performance of these devices is outstanding.

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Mauro Sepulveda

Security & Infrastructure Manager

LazdaTIInformation Services, 11-50 employees

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Alternatives Considered

Nowadays I wouldn't select that but in the past, I used to select because they were broadly implemented with easy maintenance, easy to use several models available for several types of users with a very good ROI, best audio quality also looking for Cisco itself they have one of the best support I [have ever seen] in the industry.

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Nilson Lino Da Costa Junior

Voice Specialist

British TelecomTelecommunications, 10,001+ employees

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We selected Logitech GROUP because the balance cost-benefit was excellent comparing with other vendors. We tried some devices before the purchase, and we discovered that the quality of these devices is excellent, the solutions are easy to handle for end users that don´t have technical skills in general terms is a good cheap solution.

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Mauro Sepulveda

Security & Infrastructure Manager

LazdaTIInformation Services, 11-50 employees

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Return on Investment

I don't know that I am qualified to speak on the ROI.
I will say the group calling function helps with customer service because we can program the number to ring multiple people at one time or in a sequence to ensure calls are answered.
The ability to forward voice messages is a great asset for customer service as well.

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Verified User

Employee in Human Resources

E-Learning Company, 5001-10,000 employees

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The balance cost-benefit is very good with these devices.
You can have 3 Logitech GROUP devices at the same price of 1 robust conference system.

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Mauro Sepulveda

Security & Infrastructure Manager

LazdaTIInformation Services, 11-50 employees

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Cisco Unified IP Phone 6900 Series vs Logitech GROUP