What users are saying about
22 Ratings
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Score 8.6 out of 100
1 Rating
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Score 10 out of 100

Attribute Ratings

  • OpenVoice is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.2

Cisco Unified IP Phone 6900 Series

82%
8 Ratings
10.0

OpenVoice

100%
1 Rating

Support Rating

Cisco Unified IP Phone 6900 Series

N/A
0 Ratings
8.0

OpenVoice

80%
2 Ratings

Likelihood to Recommend

Cisco Unified IP Phone 6900 Series

Cisco Unified IP Phone 6900 is well suited for places where space is a major concern. With [a] simple and quite compact design, cisco unified IP Phone 6900 can fit in any place with easy wall mountings. Reinstalling the Cisco Unified IP Phone 6900 is also simple and easy as it doesn't require much effort.
Anonymous | TrustRadius Reviewer

OpenVoice

OpenVoice works really well for large 80+ conference calls. We've hosted over 30+ calls on the system and never once had any service outages. It is a stable platform that works reliably!
Anonymous | TrustRadius Reviewer

Pros

Cisco Unified IP Phone 6900 Series

  • They have four bottons for features configurable at phone button template.
  • They have a botton for call pick, transfer and conference (models like 3905 does not have).
  • Their speakers are great.
  • It is possible to work with dual extension when using a 6921 model for instance, very usefull function.
Leonardo Lacerda | TrustRadius Reviewer

OpenVoice

  • Simple dial-in instructions.
  • Multiple number choices to call in with.
  • Recording!
  • Web portal to control the call.
  • Simple billing.
Anonymous | TrustRadius Reviewer

Cons

Cisco Unified IP Phone 6900 Series

  • Some models do not have [LCD] display.
  • Some Cisco advanced telephony service are not supported or difficult to start, since no physical buttons exist.
  • More color variants should be introduced.
Anonymous | TrustRadius Reviewer

OpenVoice

  • No built-in video options.
Anonymous | TrustRadius Reviewer

Pricing Details

Cisco Unified IP Phone 6900 Series

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Cisco Unified IP Phone 6900 Series Editions & Modules

Additional Pricing Details

OpenVoice

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$0.08 Per Minute Per Caller

OpenVoice Editions & Modules

Edition
Basic Plan$0.081
  1. Per Minute Per Caller
Additional Pricing Details

Support Rating

Cisco Unified IP Phone 6900 Series

No score
No answers yet
No answers on this topic

OpenVoice

OpenVoice 8.0
Based on 2 answers
It's been years since I've had to call into OpenVoice for any technical support issues. The main issues I had were more on the billing side, but those billing issues were cleared up quickly.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Cisco Unified IP Phone 6900 Series

Nowadays I wouldn't select that but in the past, I used to select because they were broadly implemented with easy maintenance, easy to use several models available for several types of users with a very good ROI, best audio quality also looking for Cisco itself they have one of the best support I [have ever seen] in the industry.
Nilson Lino Da Costa Junior | TrustRadius Reviewer

OpenVoice

OpenVoice provides a quick, simple way to gather users together for conference calls. We've tried using WebEx's audio bridge, but many times users find themselves confused by the prompts. We've tried numerous times to educate users on WebEx, but it always seems to fall back on OpenVoice.
Anonymous | TrustRadius Reviewer

Return on Investment

Cisco Unified IP Phone 6900 Series

  • I don't know that I am qualified to speak on the ROI.
  • I will say the group calling function helps with customer service because we can program the number to ring multiple people at one time or in a sequence to ensure calls are answered.
  • The ability to forward voice messages is a great asset for customer service as well.
Anonymous | TrustRadius Reviewer

OpenVoice

  • The built-in recording feature allows us to post recordings of conference calls with ease.
  • Attendance to OpenVoice calls have been positive.
Anonymous | TrustRadius Reviewer

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