What users are saying about
22 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.6 out of 100
Based on 22 reviews and ratings
1 Rating
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 10 out of 100
Based on 1 reviews and ratings
Attribute Ratings
- OpenVoice is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
8.2
Cisco Unified IP Phone 6900 Series
82%
8 Ratings
10.0
OpenVoice
100%
1 Rating
Support Rating
Cisco Unified IP Phone 6900 Series
N/A
0 Ratings
8.0
OpenVoice
80%
2 Ratings
Likelihood to Recommend
Cisco Unified IP Phone 6900 Series
Cisco Unified IP Phone 6900 is well suited for places where space is a major concern. With [a] simple and quite compact design, cisco unified IP Phone 6900 can fit in any place with easy wall mountings. Reinstalling the Cisco Unified IP Phone 6900 is also simple and easy as it doesn't require much effort.

Verified User
Engineer in Engineering
Information Technology & Services Company, 10,001+ employeesOpenVoice
OpenVoice works really well for large 80+ conference calls. We've hosted over 30+ calls on the system and never once had any service outages. It is a stable platform that works reliably!

Verified User
Director in Information Technology
Mental Health Care Company, 1001-5000 employeesPros
Cisco Unified IP Phone 6900 Series
- They have four bottons for features configurable at phone button template.
- They have a botton for call pick, transfer and conference (models like 3905 does not have).
- Their speakers are great.
- It is possible to work with dual extension when using a 6921 model for instance, very usefull function.
Senior Network Analyst
2S Inovações TecnológicasInformation Technology & Services, 51-200 employees
OpenVoice
- Simple dial-in instructions.
- Multiple number choices to call in with.
- Recording!
- Web portal to control the call.
- Simple billing.

Verified User
Director in Information Technology
Mental Health Care Company, 1001-5000 employeesCons
Cisco Unified IP Phone 6900 Series
- Some models do not have [LCD] display.
- Some Cisco advanced telephony service are not supported or difficult to start, since no physical buttons exist.
- More color variants should be introduced.

Verified User
Paraprofessional in Social Media
Education Management Company, 5001-10,000 employeesOpenVoice
- No built-in video options.

Verified User
Director in Information Technology
Mental Health Care Company, 1001-5000 employeesPricing Details
Cisco Unified IP Phone 6900 Series
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Cisco Unified IP Phone 6900 Series Editions & Modules
—
Additional Pricing Details
—OpenVoice
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$0.08 Per Minute Per Caller
OpenVoice Editions & Modules
Edition
Basic Plan | $0.081 |
---|
- Per Minute Per Caller
Additional Pricing Details
—Support Rating
Cisco Unified IP Phone 6900 Series
No score
No answers yet
No answers on this topic
OpenVoice
OpenVoice 8.0
Based on 2 answers
It's been years since I've had to call into OpenVoice for any technical support issues. The main issues I had were more on the billing side, but those billing issues were cleared up quickly.

Verified User
Director in Information Technology
Mental Health Care Company, 1001-5000 employeesAlternatives Considered
Cisco Unified IP Phone 6900 Series
Nowadays I wouldn't select that but in the past, I used to select because they were broadly implemented with easy maintenance, easy to use several models available for several types of users with a very good ROI, best audio quality also looking for Cisco itself they have one of the best support I [have ever seen] in the industry.
Voice Specialist
British TelecomTelecommunications, 10,001+ employees
OpenVoice
OpenVoice provides a quick, simple way to gather users together for conference calls. We've tried using WebEx's audio bridge, but many times users find themselves confused by the prompts. We've tried numerous times to educate users on WebEx, but it always seems to fall back on OpenVoice.

Verified User
Director in Information Technology
Mental Health Care Company, 1001-5000 employeesReturn on Investment
Cisco Unified IP Phone 6900 Series
- I don't know that I am qualified to speak on the ROI.
- I will say the group calling function helps with customer service because we can program the number to ring multiple people at one time or in a sequence to ensure calls are answered.
- The ability to forward voice messages is a great asset for customer service as well.

Verified User
Employee in Human Resources
E-Learning Company, 5001-10,000 employeesOpenVoice
- The built-in recording feature allows us to post recordings of conference calls with ease.
- Attendance to OpenVoice calls have been positive.

Verified User
Director in Information Technology
Mental Health Care Company, 1001-5000 employees