Cisco Unified IP Phone 6900 Series vs. OpenVoice

The 6900 series is the best option for offices that need IP telephony flawlessly making and receiving calls and can fit on most of the user types due to the number of models. It does not fit for companies that want to use video, none of the models has a video embedded and the tools to integrate those devices with video are that good[.]

Incentivized

OpenVoice works really well for large 80+ conference calls. We've hosted over 30+ calls on the system and never once had any service outages. It is a stable platform that works reliably!

Incentivized

• Compatibility with Cisco enterprise telephony platforms.
• All the basis and essential telephony features included.
• Ergonomic design and high quality materials.
• Excellent voice quality.

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• Simple dial-in instructions.
• Multiple number choices to call in with.
• Recording!
• Web portal to control the call.
• Simple billing.

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• I wish the color was jazzier ( I know that's not a word probably) but something that allows you to give your phone character.
• The cord tangles to easily.
• The phone could be a little smaller.

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• No built-in video options.

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It's been years since I've had to call into OpenVoice for any technical support issues. The main issues I had were more on the billing side, but those billing issues were cleared up quickly.

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When looking at phone models, it's really important to consider not only the price tag, we all care about effective pricing, but also remembering that actual humans will need to leverage that device to accomplish work, connect with another human for some reason, or save a life.

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OpenVoice provides a quick, simple way to gather users together for conference calls. We've tried using WebEx's audio bridge, but many times users find themselves confused by the prompts. We've tried numerous times to educate users on WebEx, but it always seems to fall back on OpenVoice.

Incentivized

• Very high ROI and competitive price.
• By providing the essential telephony services the 6900 series IP Phones increase employees productivity.
• Company saves a lot of money when it comes to communication between branches, and this model provides all the necessary facilities for that.

Incentivized

• The built-in recording feature allows us to post recordings of conference calls with ease.
• Attendance to OpenVoice calls have been positive.

Incentivized