Top Rated
47 Ratings
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Score 8.3 out of 100
6 Ratings
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Score 10 out of 100

Attribute Ratings

  • Dolby Conference Phone (Dolby Voice) is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

Likelihood to Recommend

8.3

Cisco IP Phone 7800 Series

83%
16 Ratings
10.0

Dolby Conference Phone (Dolby Voice)

100%
1 Rating

Likelihood to Renew

Cisco IP Phone 7800 Series

N/A
0 Ratings
10.0

Dolby Conference Phone (Dolby Voice)

100%
1 Rating

Usability

8.7

Cisco IP Phone 7800 Series

87%
11 Ratings
10.0

Dolby Conference Phone (Dolby Voice)

100%
1 Rating

Support Rating

8.9

Cisco IP Phone 7800 Series

89%
16 Ratings
10.0

Dolby Conference Phone (Dolby Voice)

100%
1 Rating

Implementation Rating

Cisco IP Phone 7800 Series

N/A
0 Ratings
9.0

Dolby Conference Phone (Dolby Voice)

90%
1 Rating

Likelihood to Recommend

Cisco IP Phone 7800 Series

Was very useful when trying to send a message to other employees within a team or to other employees in other teams.. it makes communication easy as one can choose to either send a message as broadcast or not. It hasn't been useful when a message to be conveyed must include images for visual.
Anonymous | TrustRadius Reviewer

Dolby Conference Phone (Dolby Voice)

Implementing these units within our business reduced the number of support requests to our internal IT support desk. This was simply because these units are so simple to use. The user books a video conference meeting within Outlook and includes the meeting room they wish to hold the video conference in. Within five minutes, their meeting is recognized on the Dolby Conference Phone (Dolby Voice). Their meeting is also shown on the TV screen within the meeting room so that other people can see who will be using the room. On entering the room, the user simply touches the Join button next to their meeting on the Dolby Conference Phone (Dolby Voice), normally in the middle of the table, and within a few seconds, the meeting room has joined the video conference meeting.
John Gaskell | TrustRadius Reviewer

Pros

Cisco IP Phone 7800 Series

  • The Cisco 7800 IP Phone supports Power over Ethernet (PoE) thus saving you money to install a power point as you can re-use your existing network cabling for both data and power.
  • The Cisco 7800 IP Phone supports the SIP signaling protocol.
  • The Cisco 7800 IP Phones can integrate with Lightweight Directory Access Protocol (LDAP) standard directory (i.e. Active Directory) is thus supported
  • It's more cost-effective than the other Cisco models thus explaining some of the limitations.
Zakarieya Abderoef | TrustRadius Reviewer

Dolby Conference Phone (Dolby Voice)

  • One-touch easy-to-join meeting
  • Supports two TV screens
  • Supports laptop screens on two TV screens without joining a video conference
  • Reduces mess of cables In the room
  • Dolby audio sound quality
  • Speaker and microphone within the same unit on the table
  • Supports wide range of cameras, including their own cameras
  • Easy to clean
  • Robust
John Gaskell | TrustRadius Reviewer

Cons

Cisco IP Phone 7800 Series

  • Bluetooth and Wifi are not native to these phones. Cisco has some other models with those options.
  • The extra buttons on a 7861 need handwritten labels beside them.
  • The physical function keys use icons not words (e.g. hold key is a pause symbol), which means no need to change for different languages but some users might not interpret the pictures correctly.
Anonymous | TrustRadius Reviewer

Dolby Conference Phone (Dolby Voice)

  • Support of three TV screens would be nice In some rooms
John Gaskell | TrustRadius Reviewer

Pricing Details

Cisco IP Phone 7800 Series

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Dolby Conference Phone (Dolby Voice)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

Cisco IP Phone 7800 Series

No score
No answers yet
No answers on this topic

Dolby Conference Phone (Dolby Voice)

Dolby Conference Phone (Dolby Voice) 10.0
Based on 1 answer
This rating is given because it is simple for us--a no-brainer to replace these units with a new Dolby video conferencing device. The fact that these units make the room neater and make it very easy for a user to onboard and use, just makes it a must-have item. The Linux version of these units is also easier to use with a little software patching required. For us, we can also use the Microsoft Teams gateway.
John Gaskell | TrustRadius Reviewer

Usability

Cisco IP Phone 7800 Series

Cisco IP Phone 7800 Series 8.7
Based on 11 answers
It is a telephone device with easy usability and installation. It's plug and play. It is necessary to connect the network cable to the device to receive the internet signal and then connect another cable from the phone to the PC to provide network to the device. It can be easily moved anywhere and allows you to authenticate multiple users with login credentials.
Anonymous | TrustRadius Reviewer

Dolby Conference Phone (Dolby Voice)

Dolby Conference Phone (Dolby Voice) 10.0
Based on 1 answer
That this unit is so easy for users to use. To join a meeting is a simple one-touch join. If they have not added the meeting room to their invite, then entering the meeting ID into the unit via the touch screen on the flying saucer is very easy. The mute button is on the top of the unit and shows a red LED circle when on mute.
John Gaskell | TrustRadius Reviewer

Support Rating

Cisco IP Phone 7800 Series

Cisco IP Phone 7800 Series 8.9
Based on 16 answers
Almost every company uses Cisco products and they know for sure that these products contain several things that include:
- the highest quality, which rarely needs support or maintenance
- if support is needed, it is one of the best in its class, in which specialists have extensive experience, as well as deeply knowledgeable about this product.
Ivan Denisenko | TrustRadius Reviewer

Dolby Conference Phone (Dolby Voice)

Dolby Conference Phone (Dolby Voice) 10.0
Based on 1 answer
When we have asked the question to either BlueJeans or Dolby, we have been given the answer quickly. To be honest, the number of times that we have had to go to support on these units has been very low--maybe once a quarter.
John Gaskell | TrustRadius Reviewer

Implementation Rating

Cisco IP Phone 7800 Series

No score
No answers yet
No answers on this topic

Dolby Conference Phone (Dolby Voice)

Dolby Conference Phone (Dolby Voice) 9.0
Based on 1 answer
We did not have any key issues during the implementation. The units are very easy to configure for BlueJeans. When you first turn on the unit, you select the video conferencing platform that you are using. The wizard will then request various information (e.g., IP address, network) and then look for software updates. Once completed, the unit can be installed in the meeting room. The unit will run off a PoE network lead, so one lead to the unit.
John Gaskell | TrustRadius Reviewer

Alternatives Considered

Cisco IP Phone 7800 Series

8800 series is superior. The 3900 and 6800 does feel as well built as the 780p. The Yealink and Mitel phones build quality doesn't feel as good either.
Anonymous | TrustRadius Reviewer

Dolby Conference Phone (Dolby Voice)

The biggest issue with others that we find is that no one has a simple one-touch method for users to join a video conference meeting. With most others, we found you either have to find your meeting or manually enter your meeting. With Dolby Conference Phone (Dolby Voice), you are straight into the room--one touch and in the meeting.
John Gaskell | TrustRadius Reviewer

Return on Investment

Cisco IP Phone 7800 Series

  • Customers that have bought these have loved them resulting in improved satisfaction with our company.
  • The hardware is reliable; we don't get many faults from our internal users so once configured they need little work.
  • Cisco have their own security team advising of any relevant exploits so you can be confident to deploy these in sensitive areas.
Anonymous | TrustRadius Reviewer

Dolby Conference Phone (Dolby Voice)

  • 95% reduction in IT support desk requests for help with the equipment
  • High-quality microphone and speaker
  • Robust, smart, clean looking.
  • Supports two TVs
  • Supports a number of cameras
John Gaskell | TrustRadius Reviewer

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