Cisco IP Phone 8800 Series vs Polycom Trio

• Cisco 8845 Video phones are very helpful for interactive one-to-one calls, without needing a video bridge for video calls.
• Cisco 8851 phones have USB port and can be used to connect the USB headsets and easy for use.
• Proximity on Cisco 8800 series phones are a useful feature to pair smartphones via Bluetooth and answer smartphone calls via Cisco phones and connected headset.

Read full review

• The microphones are extremely sensitive. They make it easier for soft spoken individuals to be heard clearly.
• It is easy to operate. Once connected through Outlook all it takes is one click to get to into a meeting and two or three to bring in outside attendees.

Read full review

• Cisco 8800 series phones are plagued with a clicking sound issue and almost makes phone unusable, hope this is addressed.
• Have all in one firmware for registration to Cisco CUCM as well as Third Party Call Control such as Cisco Webex Calling, Ring Central, Genesys.
• Option for end user to add custom wallpaper easily.

Read full review

• Features (it quite lacks what the other brands offer at the moment, in terms of capabilities and integration).
• Configuration (Its webUI had a refresh and looks good, but compared to other video endpoints in the industry, it's quite difficult to troubleshoot - point of view of support staff).
• Support (vendor support is okay, but not great).

Read full review

• It has saved us [a lot], such that we removed some of the old switchboards which we used to play suppliers[.]
• Secondly, some meetings are done internally using the 3 way functionality[.]
• It has also assisted to minimize movements from one geographical place to the other since we call our fellow officers directly[.]

Read full review

• Since we were really looking for a device that could provide Skype for Business Online services (web conferencing/video/audio/local screen presenting) at a reasonable price point, I cannot say that this device meets all of our needs. The device has to be at least 99.99% reliable. This is about 60% there. Audio is definitely in the 99% range. Local screen presenting is probably around 75%. Video and web conferencing is about 70%. To comfortably deploy a device in the wild you really need to have 99% reliability. It has to work when its needed. I can understand an occasional hiccup, but one every other day is a too many. If you are replacing older SoundStations with an IP or Skype based audio solution, then this is it.

Read full review