Cisco Jabber vs ClickMeeting

What users are saying about

Try Webex for Free

Score 8.1 out of 10

Based on 424 reviews and ratings

Try Webex for Free

Score 7.6 out of 10

Based on 40 reviews and ratings

Feature Set Ratings

Project Management

6.5

Cisco Jabber

65%

ClickMeeting

Feature Set Not Supported

N/A

Cisco Jabber ranks higher in 7/7 features

Task Management

7.2

72%

67 Ratings

N/A

0 Ratings

Gantt Charts

5.7

57%

10 Ratings

N/A

0 Ratings

Scheduling

7.1

71%

75 Ratings

N/A

0 Ratings

Workflow Automation

6.0

60%

17 Ratings

N/A

0 Ratings

Mobile Access

8.1

81%

117 Ratings

N/A

0 Ratings

Search

7.2

72%

107 Ratings

N/A

0 Ratings

Visual planning tools

4.1

41%

17 Ratings

N/A

0 Ratings

Communication

6.1

Cisco Jabber

61%

ClickMeeting

Feature Set Not Supported

N/A

Cisco Jabber ranks higher in 8/8 features

Chat

8.5

85%

145 Ratings

N/A

0 Ratings

Notifications

8.3

83%

145 Ratings

N/A

0 Ratings

Discussions

7.6

76%

123 Ratings

N/A

0 Ratings

Surveys

5.0

50%

15 Ratings

N/A

0 Ratings

Internal knowledgebase

5.3

53%

20 Ratings

N/A

0 Ratings

Integrates with GoToMeeting

4.0

40%

12 Ratings

N/A

0 Ratings

Integrates with Gmail and Google Hangouts

2.0

20%

12 Ratings

N/A

0 Ratings

Integrates with Outlook

7.8

78%

58 Ratings

N/A

0 Ratings

File Sharing & Management

6.6

Cisco Jabber

66%

ClickMeeting

Feature Set Not Supported

N/A

Cisco Jabber ranks higher in 8/8 features

Versioning

7.3

73%

67 Ratings

N/A

0 Ratings

Video files

6.7

67%

99 Ratings

N/A

0 Ratings

Audio files

7.5

75%

104 Ratings

N/A

0 Ratings

Document collaboration

7.2

72%

85 Ratings

N/A

0 Ratings

Access control

6.9

69%

31 Ratings

N/A

0 Ratings

Advanced security features

6.8

68%

33 Ratings

N/A

0 Ratings

Integrates with Google Drive

5.0

50%

10 Ratings

N/A

0 Ratings

Device sync

5.7

57%

22 Ratings

N/A

0 Ratings

Performance & Compatibility of Online Events Software

Cisco Jabber

Feature Set Not Supported

N/A

8.3

ClickMeeting

83%

ClickMeeting ranks higher in 4/4 features

High quality audio

N/A

0 Ratings

9.0

90%

22 Ratings

High quality video

N/A

0 Ratings

8.6

86%

22 Ratings

Low bandwidth requirements

N/A

0 Ratings

7.5

75%

20 Ratings

Mobile support

N/A

0 Ratings

8.3

83%

19 Ratings

Screen Sharing

Cisco Jabber

Feature Set Not Supported

N/A

8.3

ClickMeeting

83%

ClickMeeting ranks higher in 2/2 features

Desktop sharing

N/A

0 Ratings

8.4

84%

22 Ratings

Whiteboards

N/A

0 Ratings

8.2

82%

20 Ratings

Online Meetings / Events

Cisco Jabber

Feature Set Not Supported

N/A

8.4

ClickMeeting

84%

ClickMeeting ranks higher in 5/5 features

Calendar integration

N/A

0 Ratings

8.4

84%

20 Ratings

Meeting initiation

N/A

0 Ratings

8.4

84%

22 Ratings

Integrates with social media

N/A

0 Ratings

8.6

86%

16 Ratings

Record meetings / events

N/A

0 Ratings

8.2

82%

23 Ratings

Slideshows

N/A

0 Ratings

8.4

84%

20 Ratings

Online Events Collaboration

Cisco Jabber

Feature Set Not Supported

N/A

8.9

ClickMeeting

89%

ClickMeeting ranks higher in 3/3 features

Live chat

N/A

0 Ratings

8.8

88%

21 Ratings

Audience polling

N/A

0 Ratings

9.0

90%

18 Ratings

Q&A

N/A

0 Ratings

8.9

89%

17 Ratings

Online Events Security

Cisco Jabber

Feature Set Not Supported

N/A

8.3

ClickMeeting

83%

ClickMeeting ranks higher in 3/3 features

User authentication

N/A

0 Ratings

8.4

84%

19 Ratings

Participant roles & permissions

N/A

0 Ratings

7.7

77%

21 Ratings

Confidential attendee list

N/A

0 Ratings

8.8

88%

20 Ratings

Attribute Ratings

Cisco Jabber is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

Cisco Jabber

81%

153 Ratings

7.3

ClickMeeting

73%

23 Ratings

Cisco Jabber

56%

6 Ratings

ClickMeeting

N/A

0 Ratings

Cisco Jabber

90%

8 Ratings

8.4

ClickMeeting

84%

12 Ratings

Cisco Jabber

79%

24 Ratings

7.6

ClickMeeting

76%

12 Ratings

Pros

Easy connection with internal and external colleagues via syncing with Outlook contacts.
Single Number Reach (SNR) enables connectivity and consistent contact number in any geographic location, which is great during business travel.
Great compatibility with a headset or other Bluetooth devices. Retains all functionality of an office phone but eliminates the need for transporting hardware equipment.

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Verified User

Analyst in Quality Assurance

Medical Device Company, 10,001+ employees

View all 153 answers on this topic

Professional Live Interface - One of the reasons we chose ClickMeeting was how professional it looked from the viewer's experience. Our client is very small, but the interface makes them look like a top-notch firm to viewers.
Customization - Our client didn't have to forego their brand for a service, they were able to make it work for them. Also ties in with my point above.
Easy Event Creation - Takes no time at all to plan/schedule an event or meeting.

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Verified User

Account Manager in Marketing

Marketing and Advertising Company, 11-50 employees

View all 23 answers on this topic

Cons

Stability depends on internet connection more than it needs to
Using different tools for almost the same purpose(collaboration) is not user-friendly. Maybe a super product combining WebEx and Jabber features could be an option.
Expensive pricing and pricing model for big organizations (per license)

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ozan guner

Senior IT Infrastructure Specialist

HiltiConstruction, 201-500 employees

View all 153 answers on this topic

As with most new software, ClickMeeting did create a learning curve for many of the employees - thus training was necessary.
Our company is contracted by the Federal Government, thus a lot of our information needs to be kept private. Some of our high-level management have noticed that ClickMeeting only provides 128-bit AES encryption, which we feel can be improved upon.
Some of our remote users have found that ClickMeeting has some lag-time when using it on their android devices.

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Verified User

Analyst in Information Technology

Airlines/Aviation Company, 10,001+ employees

View all 23 answers on this topic

Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

Starting Price

$50 Per License

Cisco Jabber Editions & Modules

Edition

Jabber for Desktop	$50.00¹

Per License

Additional Pricing Details

—

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Starting Price

$25 per month

ClickMeeting Editions & Modules

Edition

Enterprise	$165¹
Live 25	$25²
Live 50	$35³
Live 100	$60⁴
Live 200	$119⁵
Live 500	$139⁶
Live 1000	$239⁷
Automated 1000	$279⁷
Automated 500	$179⁸
Automated 200	$145⁹
Automated 100	$75¹⁰
Automated 50	$45¹¹
Automated 25	$40¹²

500 - 5000
up to 25 attendees
up to 50 attendees
up to 100 attendees
up to 200 attendees
up to 500 attendees
up to 1000 attendees
up to 500 attendees
up to 200 attendees
up to 100 attendees
up to 50 attendees
up to 25 attendees

Additional Pricing Details

Detailed enterprise pricing on demand.

Likelihood to Renew

Cisco Jabber 5.6

Based on 6 answers

I don’t have access to video features.) In an age when our smartphones
do everything but call our friends, family, or clients, it’s refreshing
to have a desktop app that can make calls in the smartphone’s place. It
seems appropriate in a time when we’re all worried about the robots
rising and taking over the world. Why not transfer the functionality of a
telephone to the same computer where we program those world-dominating
robots? It’s practical. Cisco Jabber takes the classic idea of making
calls with a phone and puts it in the same place where we spend most of
our worktime. This frees up desk space, as well as keeps the smartphone
available for what it was invented to do: take Instagram photos. Not to
mention, because it has its own number, it makes it easier to contact
clients without having to give them your personal phone number. Need to
make a call, but you don’t want to share your home phone? Cisco Jabber
makes that easy. And best of all, because you call through your
computer, all you need is a microphone to speak and speakers to listen,
and you never have to pick up the phone at all. If you hate having
sweaty ears, then Cisco Jabber is your app of choice. Note: Because I
have access to phone features only, and Cisco Jabber has more available
that I can’t use, I can see where it may also be a pro for business
owners that Cisco apparently allows custom features availability for
users, depending on roles.

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Siddharth Goyal

Software Engineer

Jaypee University of Information TechnologyComputer Software, 201-500 employees

View all 6 answers on this topic

No score

No answers yet

No answers on this topic

Usability

Cisco Jabber 9.0

Based on 8 answers

There are still some improvements to be made between MAC and Windows users. Also the share screen between various devices does not always work. Any user can quickly adapt and understand how to use Jabber. The interface is very intuitive and straight forward. The transition between interfaces on PCs, to tablets, to mobile devices is also very consistent and set up almost identically

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Kaitlin Tucker

Communications Coordinator

Chastain-Skillman,IncCivil Engineering, 51-200 employees

View all 8 answers on this topic

ClickMeeting 8.4

Based on 12 answers

Because the most needed functions are very effective and easy to use, there are some minor functions that might work better. The big problem is the quality of presentations because it is often lost during sharing it via ClickMeeting when they are settled in CM's memory. The minor problem is the fact that messages coming from the ClickMeeting are looking a bit like spam.

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Jakub Winiewski

Junior Communication Specialist

Medical University of GdańskHigher Education, 1001-5000 employees

View all 12 answers on this topic

Support Rating

Cisco Jabber 7.9

Based on 24 answers

Even with the Jabber client, Cisco support is outstanding, with the knowledge and quick response you would expect from them. Their engineers understand their products and our issues are usually addressed quickly and by the same person we originally connect with instead of getting passed to additional people. Follow-up is good too. Their support is thorough.

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Debbie Johnson

Systems Administrator

Gentry LockeLaw Practice, 51-200 employees

View all 24 answers on this topic

ClickMeeting 7.6

Based on 12 answers

Support on technical features is overall good. Sales support is fast when it comes to upgrades or new customers, but once you are a customer, [I believe] the support is bad to non-existent. [In my experience] after-sales support is really below standard.

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Verified User

Director in Information Technology

Sports Company, 1-10 employees

View all 12 answers on this topic

Alternatives Considered

In terms of general communication, it stacks up better as you can use your account on pc or mobile(great for people who are not 100% of the time in front of their desk or running errands), [and it's] not a pain to set this up on your mobile device compared to competitors.

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Jian Groenewald

Service Support Analyst

NSC GlobalInformation Technology & Services, 501-1000 employees

View all 153 answers on this topic

ClickMeeting is a wonderful tool with all the necessary features essential to make a business meeting interactive and all this in highly reasonable pricing. But the case was the opposite for Bluejeans as I haven't found it effective because of low-quality audio and video and the price was also not favorable for us.

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Isabella Grace

Sales Associate

Nephos TechnologiesInformation Technology & Services, 11-50 employees

View all 23 answers on this topic

Return on Investment

Its a tool that provides enhanced customer service capability to our user community. The users are able remain available while working in almost any location.
More work gets done when people can collaborate and communicate better. Our efficiency is increasing as we continue to roll out the application to our user community.

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Eric Taylor

VoIP Network Administrator

Penn State UniversityHigher Education, 10,001+ employees

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Webinars organized on the ClickMeeting platform clearly improve communication with our users and help to transfer knowledge and build relationships.
User satisfaction is increasing thanks to the ability to actively participate in webinars through chat and Q&A.
Using ClickMeeting's tools directly impacts our user satisfaction and user growth.

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Ewa Majewska

editor-in-chief

Fundacja ISKIERKANon-profit Organization Management, 11-50 employees

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Screenshots

—

See All (6) ClickMeeting Screenshots

Cisco Jabber

ClickMeeting

Cisco Jabber

ClickMeeting

Task Management

Gantt Charts

Scheduling

Workflow Automation

Mobile Access

Search

Visual planning tools

Cisco Jabber

ClickMeeting

Chat

Notifications

Discussions

Surveys

Internal knowledgebase

Integrates with GoToMeeting

Integrates with Gmail and Google Hangouts

Integrates with Outlook

Cisco Jabber

ClickMeeting

Versioning

Video files

Audio files

Document collaboration

Access control

Advanced security features

Integrates with Google Drive

Device sync

Cisco Jabber

ClickMeeting

High quality audio

High quality video

Low bandwidth requirements

Mobile support

Cisco Jabber

ClickMeeting

Desktop sharing

Whiteboards

Cisco Jabber

ClickMeeting

Calendar integration

Meeting initiation

Integrates with social media

Record meetings / events

Slideshows

Cisco Jabber

ClickMeeting

Live chat

Audience polling

Q&A

Cisco Jabber

ClickMeeting

User authentication

Participant roles & permissions

Confidential attendee list

Cisco Jabber

ClickMeeting

Cisco Jabber

ClickMeeting

Cisco Jabber

ClickMeeting

Cisco Jabber

ClickMeeting

Likelihood to Recommend

Cisco Jabber

ClickMeeting

Pros

Cisco Jabber

ClickMeeting

Cons

Cisco Jabber

ClickMeeting

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services