What users are saying about
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Top Rated
292 Ratings
18 Ratings

Cisco Jabber

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Top Rated
292 Ratings
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Score 8.2 out of 100
18 Ratings
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Score 6 out of 100

Likelihood to Recommend

Cisco Jabber

[Cisco Jabber] is very
much reasonable in price and if you are seeking a platform where you can carry
out effective communication while being at work, then this is the most suitable
tool for you. I will surely recommend it to all of the businesses which are especially working on a remote base, as it will help you to stay in touch
and being more productive. Cisco Jabber is very effective for project handling.
Magreat Wilson | TrustRadius Reviewer

ClickMeeting

Launching and executing a webinar is easy and takes literally five seconds. The entire user experience is virtually seamless, with a platform that's loaded with detailed statistics. You even have access to live online support that will assist you instantly (from your webinar room).
Shane Skwarek | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Cisco Jabber
6.6
ClickMeeting
Task Management
Cisco Jabber
8.2
ClickMeeting
Gantt Charts
Cisco Jabber
5.0
ClickMeeting
Scheduling
Cisco Jabber
6.8
ClickMeeting
Workflow Automation
Cisco Jabber
6.1
ClickMeeting
Mobile Access
Cisco Jabber
8.2
ClickMeeting
Search
Cisco Jabber
7.8
ClickMeeting
Visual planning tools
Cisco Jabber
4.3
ClickMeeting

Communication

Cisco Jabber
6.4
ClickMeeting
Chat
Cisco Jabber
8.6
ClickMeeting
Notifications
Cisco Jabber
8.3
ClickMeeting
Discussions
Cisco Jabber
7.2
ClickMeeting
Surveys
Cisco Jabber
6.5
ClickMeeting
Internal knowledgebase
Cisco Jabber
6.1
ClickMeeting
Integrates with GoToMeeting
Cisco Jabber
4.6
ClickMeeting
Integrates with Gmail and Google Hangouts
Cisco Jabber
2.2
ClickMeeting
Integrates with Outlook
Cisco Jabber
7.7
ClickMeeting

File Sharing & Management

Cisco Jabber
6.9
ClickMeeting
Versioning
Cisco Jabber
6.9
ClickMeeting
Video files
Cisco Jabber
7.1
ClickMeeting
Audio files
Cisco Jabber
7.4
ClickMeeting
Document collaboration
Cisco Jabber
7.0
ClickMeeting
Access control
Cisco Jabber
7.6
ClickMeeting
Advanced security features
Cisco Jabber
7.5
ClickMeeting
Integrates with Google Drive
Cisco Jabber
5.1
ClickMeeting
Device sync
Cisco Jabber
6.7
ClickMeeting

Performance & Compatibility of Online Events Software

Cisco Jabber
ClickMeeting
5.9
High quality audio
Cisco Jabber
ClickMeeting
5.8
High quality video
Cisco Jabber
ClickMeeting
6.0
Low bandwidth requirements
Cisco Jabber
ClickMeeting
5.3
Mobile support
Cisco Jabber
ClickMeeting
6.5

Screen Sharing

Cisco Jabber
ClickMeeting
5.0
Desktop sharing
Cisco Jabber
ClickMeeting
5.2
Whiteboards
Cisco Jabber
ClickMeeting
4.8

Online Meetings / Events

Cisco Jabber
ClickMeeting
5.7
Calendar integration
Cisco Jabber
ClickMeeting
6.3
Meeting initiation
Cisco Jabber
ClickMeeting
6.0
Integrates with social media
Cisco Jabber
ClickMeeting
5.1
Record meetings / events
Cisco Jabber
ClickMeeting
5.8
Slideshows
Cisco Jabber
ClickMeeting
5.2

Online Events Collaboration

Cisco Jabber
ClickMeeting
5.5
Live chat
Cisco Jabber
ClickMeeting
5.3
Audience polling
Cisco Jabber
ClickMeeting
4.8
Q&A
Cisco Jabber
ClickMeeting
6.4

Online Events Security

Cisco Jabber
ClickMeeting
5.8
User authentication
Cisco Jabber
ClickMeeting
5.9
Participant roles & permissions
Cisco Jabber
ClickMeeting
5.6
Confidential attendee list
Cisco Jabber
ClickMeeting
5.8

Pros

Cisco Jabber

  • As an on-prem solution is possible to have voice access to the organization co workers and the PSTN, using the own extension number, even when connected from internet (using Expressway - no need to have a vpn or lan connection) from any device.
  • Easy to collaborate from any device (mobile and personal computers). Multiplatform.
  • Administrators able to customize the application's features as much as they need.
  • Easy to integrate with Active Directory and Outlook. Unique user and password.
  • Voice calls and messaging completely secure.
  • Persistence chat for mobile.
Leonardo Gonzalez | TrustRadius Reviewer

ClickMeeting

  • Professional Live Interface - One of the reasons we chose ClickMeeting was how professional it looked from the viewer's experience. Our client is very small, but the interface makes them look like a top-notch firm to viewers.
  • Customization - Our client didn't have to forego their brand for a service, they were able to make it work for them. Also ties in with my point above.
  • Easy Event Creation - Takes no time at all to plan/schedule an event or meeting.
Anonymous | TrustRadius Reviewer

Cons

Cisco Jabber

  • There is some brand confusion that exists between Cisco communication products. This is more relevant to the support personnel and engineers that would be making decisions to implement the product. Cisco has their Spark/WebEx platform that provides collaboration/communication functionality and more to the end users. Cisco has stated at some conferences that I attended that they are committed to maintaining and developing the Cisco Jabber platform still so that is very promising since the product serves different needs.
  • Cisco Jabber is a little complex to implement properly in your environment. The larger the communication cluster the more complicated it can become. There are also some additional features like persistent chat that require extra resources like a standalone database for persistent chat.
Eric Taylor | TrustRadius Reviewer

ClickMeeting

  • As with most new software, ClickMeeting did create a learning curve for many of the employees - thus training was necessary.
  • Our company is contracted by the Federal Government, thus a lot of our information needs to be kept private. Some of our high-level management have noticed that ClickMeeting only provides 128-bit AES encryption, which we feel can be improved upon.
  • Some of our remote users have found that ClickMeeting has some lag-time when using it on their android devices.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Cisco Jabber

Cisco Jabber 10.0
Based on 3 answers
We really like the flexibility of jabber. With the exception of a few quirks that we have found, we see a bright future with it. We depend on it daily and will continue to do so for several years to come. As our team grows, more users will be using it and more screen sharing will be done. It it an indispensable tool that we simply could not imagine going without. It makes communicating so much easier when time is of the essence.
Ray Levron | TrustRadius Reviewer

ClickMeeting

No score
No answers yet
No answers on this topic

Usability

Cisco Jabber

Cisco Jabber 9.0
Based on 6 answers
There are still some improvements to be made between MAC and Windows users. Also the share screen between various devices does not always work. Any user can quickly adapt and understand how to use Jabber. The interface is very intuitive and straight forward. The transition between interfaces on PCs, to tablets, to mobile devices is also very consistent and set up almost identically
Kaitlin Tucker | TrustRadius Reviewer

ClickMeeting

No score
No answers yet
No answers on this topic

Support Rating

Cisco Jabber

Cisco Jabber 8.6
Based on 24 answers
Even with the Jabber client, Cisco support is outstanding, with the knowledge and quick response you would expect from them. Their engineers understand their products and our issues are usually addressed quickly and by the same person we originally connect with instead of getting passed to additional people. Follow-up is good too. Their support is thorough.
Debbie Johnson | TrustRadius Reviewer

ClickMeeting

No score
No answers yet
No answers on this topic

Alternatives Considered

Cisco Jabber

Cisco Jabber as a direct competitor to Skype in the world of audio conferencing offers comparable features and also presents hardware to emphasize an ideal experience. The Jabber app gives unifying communication spread over a number of platforms, ipads, and phones, like Skype for Business. It lets you send instant messages, tells you when colleagues are available or even not at work on a given day. Jabber offers audio, video, desktop sharing, and conferencing. Skype for Business does have a few features such as "Rate my Call", "Call Monitor", and the option to link with Skype's vast conduit on contacts. Jabber, overall, including the features is the better package to purchase based on the return on investment.
Anonymous | TrustRadius Reviewer

ClickMeeting

Vimeo is the closest competitor to our organization. Vimeo hosts our online video library and luckily, it communicates with ClickMeeting well. If the demand for live webinars no longer existed, Vimeo would be next in line. However, at this time ClickMeeting remains our #1 due to integration, ease of access and design.
Marissa Roth | TrustRadius Reviewer

Return on Investment

Cisco Jabber

  • Jabber has provided a very functional alternative to our company to Lotus Sametime. We had been using Sametime for years, and as we were moving out of the Lotus/Domino ecosystem, Jabber has provided a replacement with the chat system, but also means to do voice and video calls.
  • Although handy, intensive usage of Jabber can be a curse for a company (including ours). Every information stored in Jabber is only available to the two people involved in the conversation. Without a proper knowledge management strategy, this can mean that a lot of valuable information can be shared privately as peer-to-peer conversations, and not available to people who need it.
  • Another downside of Jabber is that it can multiply stress for some people, who can be contacted very often, and be interrupted at critical moments. This can introduce additional context switching, and reduce the productivity of some people.
Anonymous | TrustRadius Reviewer

ClickMeeting

  • It was an affordable software for what it delivered. We would have kept using it if the webinars had worked to drive business, or if we'd been able to drive more people to the webinars. Not ClickMeeting's fault. Great return on the investment in my mind.
Tyler Juhola | TrustRadius Reviewer

Screenshots

Pricing Details

Cisco Jabber

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cisco Jabber Editions & Modules

Edition
Jabber for Desktop$50.001
  1. Per License
Additional Pricing Details

ClickMeeting

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

ClickMeeting Editions & Modules

Edition
Enterprise$1651
Live 25$252
Live 50$353
Live 100$604
Live 200$1195
Live 500$1396
Live 1000$2397
Automated 1000$2797
Automated 500$1798
Automated 200$1459
Automated 100$7510
Automated 50$4511
Automated 25$4012
  1. 500 - 5000
  2. up to 25 attendees
  3. up to 50 attendees
  4. up to 100 attendees
  5. up to 200 attendees
  6. up to 500 attendees
  7. up to 1000 attendees
  8. up to 500 attendees
  9. up to 200 attendees
  10. up to 100 attendees
  11. up to 50 attendees
  12. up to 25 attendees
Additional Pricing Details
Detailed enterprise pricing on demand.

Rating Summary

Likelihood to Recommend

Cisco Jabber
8.5
ClickMeeting
5.7

Likelihood to Renew

Cisco Jabber
10.0
ClickMeeting

Usability

Cisco Jabber
9.0
ClickMeeting

Support Rating

Cisco Jabber
8.6
ClickMeeting

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