What users are saying about
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Top Rated
424 Ratings
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Top Rated
40 Ratings

Cisco Jabber

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Top Rated
424 Ratings
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Score 8.1 out of 100

ClickMeeting

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Top Rated
40 Ratings
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Score 7.6 out of 100

Feature Set Ratings

    Project Management

    6.5

    Cisco Jabber

    65%

    ClickMeeting

    Feature Set Not Supported
    N/A
    Cisco Jabber ranks higher in 7/7 features

    Task Management

    7.2
    72%
    67 Ratings
    N/A
    0 Ratings

    Gantt Charts

    5.7
    57%
    10 Ratings
    N/A
    0 Ratings

    Scheduling

    7.1
    71%
    75 Ratings
    N/A
    0 Ratings

    Workflow Automation

    6.0
    60%
    17 Ratings
    N/A
    0 Ratings

    Mobile Access

    8.1
    81%
    117 Ratings
    N/A
    0 Ratings

    Search

    7.2
    72%
    107 Ratings
    N/A
    0 Ratings

    Visual planning tools

    4.1
    41%
    17 Ratings
    N/A
    0 Ratings

    Communication

    6.1

    Cisco Jabber

    61%

    ClickMeeting

    Feature Set Not Supported
    N/A
    Cisco Jabber ranks higher in 8/8 features

    Chat

    8.5
    85%
    145 Ratings
    N/A
    0 Ratings

    Notifications

    8.3
    83%
    145 Ratings
    N/A
    0 Ratings

    Discussions

    7.6
    76%
    123 Ratings
    N/A
    0 Ratings

    Surveys

    5.0
    50%
    15 Ratings
    N/A
    0 Ratings

    Internal knowledgebase

    5.3
    53%
    20 Ratings
    N/A
    0 Ratings

    Integrates with GoToMeeting

    4.0
    40%
    12 Ratings
    N/A
    0 Ratings

    Integrates with Gmail and Google Hangouts

    2.0
    20%
    12 Ratings
    N/A
    0 Ratings

    Integrates with Outlook

    7.8
    78%
    58 Ratings
    N/A
    0 Ratings

    File Sharing & Management

    6.6

    Cisco Jabber

    66%

    ClickMeeting

    Feature Set Not Supported
    N/A
    Cisco Jabber ranks higher in 8/8 features

    Versioning

    7.3
    73%
    67 Ratings
    N/A
    0 Ratings

    Video files

    6.7
    67%
    99 Ratings
    N/A
    0 Ratings

    Audio files

    7.5
    75%
    104 Ratings
    N/A
    0 Ratings

    Document collaboration

    7.2
    72%
    85 Ratings
    N/A
    0 Ratings

    Access control

    6.9
    69%
    31 Ratings
    N/A
    0 Ratings

    Advanced security features

    6.8
    68%
    33 Ratings
    N/A
    0 Ratings

    Integrates with Google Drive

    5.0
    50%
    10 Ratings
    N/A
    0 Ratings

    Device sync

    5.7
    57%
    22 Ratings
    N/A
    0 Ratings

    Performance & Compatibility of Online Events Software

    Cisco Jabber

    Feature Set Not Supported
    N/A
    8.3

    ClickMeeting

    83%
    ClickMeeting ranks higher in 4/4 features

    High quality audio

    N/A
    0 Ratings
    9.0
    90%
    22 Ratings

    High quality video

    N/A
    0 Ratings
    8.6
    86%
    22 Ratings

    Low bandwidth requirements

    N/A
    0 Ratings
    7.5
    75%
    20 Ratings

    Mobile support

    N/A
    0 Ratings
    8.3
    83%
    19 Ratings

    Screen Sharing

    Cisco Jabber

    Feature Set Not Supported
    N/A
    8.3

    ClickMeeting

    83%
    ClickMeeting ranks higher in 2/2 features

    Desktop sharing

    N/A
    0 Ratings
    8.4
    84%
    22 Ratings

    Whiteboards

    N/A
    0 Ratings
    8.2
    82%
    20 Ratings

    Online Meetings / Events

    Cisco Jabber

    Feature Set Not Supported
    N/A
    8.4

    ClickMeeting

    84%
    ClickMeeting ranks higher in 5/5 features

    Calendar integration

    N/A
    0 Ratings
    8.4
    84%
    20 Ratings

    Meeting initiation

    N/A
    0 Ratings
    8.4
    84%
    22 Ratings

    Integrates with social media

    N/A
    0 Ratings
    8.6
    86%
    16 Ratings

    Record meetings / events

    N/A
    0 Ratings
    8.2
    82%
    23 Ratings

    Slideshows

    N/A
    0 Ratings
    8.4
    84%
    20 Ratings

    Online Events Collaboration

    Cisco Jabber

    Feature Set Not Supported
    N/A
    8.9

    ClickMeeting

    89%
    ClickMeeting ranks higher in 3/3 features

    Live chat

    N/A
    0 Ratings
    8.8
    88%
    21 Ratings

    Audience polling

    N/A
    0 Ratings
    9.0
    90%
    18 Ratings

    Q&A

    N/A
    0 Ratings
    8.9
    89%
    17 Ratings

    Online Events Security

    Cisco Jabber

    Feature Set Not Supported
    N/A
    8.3

    ClickMeeting

    83%
    ClickMeeting ranks higher in 3/3 features

    User authentication

    N/A
    0 Ratings
    8.4
    84%
    19 Ratings

    Participant roles & permissions

    N/A
    0 Ratings
    7.7
    77%
    21 Ratings

    Confidential attendee list

    N/A
    0 Ratings
    8.8
    88%
    20 Ratings

    Attribute Ratings

    • Cisco Jabber is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

    Likelihood to Recommend

    8.1

    Cisco Jabber

    81%
    153 Ratings
    7.3

    ClickMeeting

    73%
    23 Ratings

    Likelihood to Renew

    5.6

    Cisco Jabber

    56%
    6 Ratings

    ClickMeeting

    N/A
    0 Ratings

    Usability

    9.0

    Cisco Jabber

    90%
    8 Ratings
    8.4

    ClickMeeting

    84%
    12 Ratings

    Support Rating

    7.9

    Cisco Jabber

    79%
    24 Ratings
    7.6

    ClickMeeting

    76%
    12 Ratings

    Likelihood to Recommend

    Cisco Jabber

    I believe that Cisco Jabber performs exceptionally well in team-based workplaces where various communication tools within the app enable team coordination, project planning, and data-sharing, all within the platform whilst remaining lightweight & easy-to-use even among the less tech-literate employees. However, given that this is premium software that's paid, I think that many schools & colleges conducting online classes may feel less inclined to spend money on the platform & instead resort to free alternatives, such as Google Meet & Microsoft Teams.
    Mohammad Mashmoushi | TrustRadius Reviewer

    ClickMeeting

    Launching and executing a webinar is easy and takes literally five seconds. The entire user experience is virtually seamless, with a platform that's loaded with detailed statistics. You even have access to live online support that will assist you instantly (from your webinar room).
    Shane Skwarek | TrustRadius Reviewer

    Pros

    Cisco Jabber

    • Easy connection with internal and external colleagues via syncing with Outlook contacts.
    • Single Number Reach (SNR) enables connectivity and consistent contact number in any geographic location, which is great during business travel.
    • Great compatibility with a headset or other Bluetooth devices. Retains all functionality of an office phone but eliminates the need for transporting hardware equipment.
    Anonymous | TrustRadius Reviewer

    ClickMeeting

    • Professional Live Interface - One of the reasons we chose ClickMeeting was how professional it looked from the viewer's experience. Our client is very small, but the interface makes them look like a top-notch firm to viewers.
    • Customization - Our client didn't have to forego their brand for a service, they were able to make it work for them. Also ties in with my point above.
    • Easy Event Creation - Takes no time at all to plan/schedule an event or meeting.
    Anonymous | TrustRadius Reviewer

    Cons

    Cisco Jabber

    • Stability depends on internet connection more than it needs to
    • Using different tools for almost the same purpose(collaboration) is not user-friendly. Maybe a super product combining WebEx and Jabber features could be an option.
    • Expensive pricing and pricing model for big organizations (per license)
    ozan guner | TrustRadius Reviewer

    ClickMeeting

    • As with most new software, ClickMeeting did create a learning curve for many of the employees - thus training was necessary.
    • Our company is contracted by the Federal Government, thus a lot of our information needs to be kept private. Some of our high-level management have noticed that ClickMeeting only provides 128-bit AES encryption, which we feel can be improved upon.
    • Some of our remote users have found that ClickMeeting has some lag-time when using it on their android devices.
    Anonymous | TrustRadius Reviewer

    Pricing Details

    Cisco Jabber

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $50 Per License

    Cisco Jabber Editions & Modules

    Edition
    Jabber for Desktop$50.001
    1. Per License
    Additional Pricing Details

    ClickMeeting

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    $25 per month

    ClickMeeting Editions & Modules

    Edition
    Enterprise$1651
    Live 25$252
    Live 50$353
    Live 100$604
    Live 200$1195
    Live 500$1396
    Live 1000$2397
    Automated 1000$2797
    Automated 500$1798
    Automated 200$1459
    Automated 100$7510
    Automated 50$4511
    Automated 25$4012
    1. 500 - 5000
    2. up to 25 attendees
    3. up to 50 attendees
    4. up to 100 attendees
    5. up to 200 attendees
    6. up to 500 attendees
    7. up to 1000 attendees
    8. up to 500 attendees
    9. up to 200 attendees
    10. up to 100 attendees
    11. up to 50 attendees
    12. up to 25 attendees
    Additional Pricing Details
    Detailed enterprise pricing on demand.

    Likelihood to Renew

    Cisco Jabber

    Cisco Jabber 5.6
    Based on 6 answers
    I don’t have access to video features.) In an age when our smartphones
    do everything but call our friends, family, or clients, it’s refreshing
    to have a desktop app that can make calls in the smartphone’s place. It
    seems appropriate in a time when we’re all worried about the robots
    rising and taking over the world. Why not transfer the functionality of a
    telephone to the same computer where we program those world-dominating
    robots? It’s practical. Cisco Jabber takes the classic idea of making
    calls with a phone and puts it in the same place where we spend most of
    our worktime. This frees up desk space, as well as keeps the smartphone
    available for what it was invented to do: take Instagram photos. Not to
    mention, because it has its own number, it makes it easier to contact
    clients without having to give them your personal phone number. Need to
    make a call, but you don’t want to share your home phone? Cisco Jabber
    makes that easy. And best of all, because you call through your
    computer, all you need is a microphone to speak and speakers to listen,
    and you never have to pick up the phone at all. If you hate having
    sweaty ears, then Cisco Jabber is your app of choice. Note: Because I
    have access to phone features only, and Cisco Jabber has more available
    that I can’t use, I can see where it may also be a pro for business
    owners that Cisco apparently allows custom features availability for
    users, depending on roles.
    Siddharth Goyal | TrustRadius Reviewer

    ClickMeeting

    No score
    No answers yet
    No answers on this topic

    Usability

    Cisco Jabber

    Cisco Jabber 9.0
    Based on 8 answers
    There are still some improvements to be made between MAC and Windows users. Also the share screen between various devices does not always work. Any user can quickly adapt and understand how to use Jabber. The interface is very intuitive and straight forward. The transition between interfaces on PCs, to tablets, to mobile devices is also very consistent and set up almost identically
    Kaitlin Tucker | TrustRadius Reviewer

    ClickMeeting

    ClickMeeting 8.4
    Based on 12 answers
    Because the most needed functions are very effective and easy to use, there are some minor functions that might work better. The big problem is the quality of presentations because it is often lost during sharing it via ClickMeeting when they are settled in CM's memory. The minor problem is the fact that messages coming from the ClickMeeting are looking a bit like spam.
    Jakub Winiewski | TrustRadius Reviewer

    Support Rating

    Cisco Jabber

    Cisco Jabber 7.9
    Based on 24 answers
    Even with the Jabber client, Cisco support is outstanding, with the knowledge and quick response you would expect from them. Their engineers understand their products and our issues are usually addressed quickly and by the same person we originally connect with instead of getting passed to additional people. Follow-up is good too. Their support is thorough.
    Debbie Johnson | TrustRadius Reviewer

    ClickMeeting

    ClickMeeting 7.6
    Based on 12 answers
    Support on technical features is overall good. Sales support is fast when it comes to upgrades or new customers, but once you are a customer, [I believe] the support is bad to non-existent. [In my experience] after-sales support is really below standard.
    Anonymous | TrustRadius Reviewer

    Alternatives Considered

    Cisco Jabber

    In terms of general communication, it stacks up better as you can use your account on pc or mobile(great for people who are not 100% of the time in front of their desk or running errands), [and it's] not a pain to set this up on your mobile device compared to competitors.
    Jian Groenewald | TrustRadius Reviewer

    ClickMeeting

    ClickMeeting is a wonderful tool with all the necessary features essential to make a business meeting interactive and all this in highly reasonable pricing. But the case was the opposite for Bluejeans as I haven't found it effective because of low-quality audio and video and the price was also not favorable for us.
    Isabella Grace | TrustRadius Reviewer

    Return on Investment

    Cisco Jabber

    • Its a tool that provides enhanced customer service capability to our user community. The users are able remain available while working in almost any location.
    • More work gets done when people can collaborate and communicate better. Our efficiency is increasing as we continue to roll out the application to our user community.
    Eric Taylor | TrustRadius Reviewer

    ClickMeeting

    • Webinars organized on the ClickMeeting platform clearly improve communication with our users and help to transfer knowledge and build relationships.
    • User satisfaction is increasing thanks to the ability to actively participate in webinars through chat and Q&A.
    • Using ClickMeeting's tools directly impacts our user satisfaction and user growth.
    Ewa Majewska | TrustRadius Reviewer

    Screenshots

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