What users are saying about
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Top Rated
285 Ratings
13 Ratings

Cisco Jabber

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Top Rated
285 Ratings
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Score 8.2 out of 100
13 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

Cisco Jabber

[Cisco Jabber] is very
much reasonable in price and if you are seeking a platform where you can carry
out effective communication while being at work, then this is the most suitable
tool for you. I will surely recommend it to all of the businesses which are especially working on a remote base, as it will help you to stay in touch
and being more productive. Cisco Jabber is very effective for project handling.
Magreat Wilson | TrustRadius Reviewer

Kanban Tool

Kanban is well suited for a fast-paced working environment for larger teams who want continuous communication with users. Kanban is good for rapid development and daily meetings for updates and statuses. Kanban is less suited for smaller teams or groups who don't require collaboration and constant communication with involved users. Kanban is time-consuming and it takes additional effort outside of your regular work to maintain and manage the tool.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Cisco Jabber
6.6
Kanban Tool
8.3
Task Management
Cisco Jabber
8.2
Kanban Tool
8.8
Gantt Charts
Cisco Jabber
5.0
Kanban Tool
8.6
Scheduling
Cisco Jabber
6.8
Kanban Tool
8.2
Workflow Automation
Cisco Jabber
6.1
Kanban Tool
8.4
Mobile Access
Cisco Jabber
8.2
Kanban Tool
7.7
Search
Cisco Jabber
7.8
Kanban Tool
Visual planning tools
Cisco Jabber
4.3
Kanban Tool
Resource Management
Cisco Jabber
Kanban Tool
7.6
Team Collaboration
Cisco Jabber
Kanban Tool
8.4
Support for Agile Methodology
Cisco Jabber
Kanban Tool
9.6
Support for Waterfall Methodology
Cisco Jabber
Kanban Tool
9.2
Document Management
Cisco Jabber
Kanban Tool
8.4
Email integration
Cisco Jabber
Kanban Tool
7.1
Timesheet Tracking
Cisco Jabber
Kanban Tool
8.1
Change request and Case Management
Cisco Jabber
Kanban Tool
8.1
Budget and Expense Management
Cisco Jabber
Kanban Tool
8.1

Communication

Cisco Jabber
6.4
Kanban Tool
Chat
Cisco Jabber
8.6
Kanban Tool
Notifications
Cisco Jabber
8.3
Kanban Tool
Discussions
Cisco Jabber
7.2
Kanban Tool
Surveys
Cisco Jabber
6.5
Kanban Tool
Internal knowledgebase
Cisco Jabber
6.1
Kanban Tool
Integrates with GoToMeeting
Cisco Jabber
4.7
Kanban Tool
Integrates with Gmail and Google Hangouts
Cisco Jabber
2.2
Kanban Tool
Integrates with Outlook
Cisco Jabber
7.8
Kanban Tool

File Sharing & Management

Cisco Jabber
6.9
Kanban Tool
Versioning
Cisco Jabber
6.9
Kanban Tool
Video files
Cisco Jabber
7.1
Kanban Tool
Audio files
Cisco Jabber
7.4
Kanban Tool
Document collaboration
Cisco Jabber
7.0
Kanban Tool
Access control
Cisco Jabber
7.6
Kanban Tool
Advanced security features
Cisco Jabber
7.5
Kanban Tool
Integrates with Google Drive
Cisco Jabber
5.1
Kanban Tool
Device sync
Cisco Jabber
6.7
Kanban Tool

Professional Services Automation

Cisco Jabber
Kanban Tool
9.7
Quotes/estimates
Cisco Jabber
Kanban Tool
10.0
Invoicing
Cisco Jabber
Kanban Tool
10.0
Project & financial reporting
Cisco Jabber
Kanban Tool
10.0
Integration with accounting software
Cisco Jabber
Kanban Tool
9.0

Pros

Cisco Jabber

  • As an on-prem solution is possible to have voice access to the organization co workers and the PSTN, using the own extension number, even when connected from internet (using Expressway - no need to have a vpn or lan connection) from any device.
  • Easy to collaborate from any device (mobile and personal computers). Multiplatform.
  • Administrators able to customize the application's features as much as they need.
  • Easy to integrate with Active Directory and Outlook. Unique user and password.
  • Voice calls and messaging completely secure.
  • Persistence chat for mobile.
Leonardo Gonzalez | TrustRadius Reviewer

Kanban Tool

  • It provides a good basic overview of where tasks are on a timeline (particularly helpful for a pull-based approach).
  • It provides a good collaborative space to have multiple folks commenting on multiple tasks.
  • It does a good job of managing very basic visual elements of an agile development cycle.
Chris Carpenter | TrustRadius Reviewer

Cons

Cisco Jabber

  • There is some brand confusion that exists between Cisco communication products. This is more relevant to the support personnel and engineers that would be making decisions to implement the product. Cisco has their Spark/WebEx platform that provides collaboration/communication functionality and more to the end users. Cisco has stated at some conferences that I attended that they are committed to maintaining and developing the Cisco Jabber platform still so that is very promising since the product serves different needs.
  • Cisco Jabber is a little complex to implement properly in your environment. The larger the communication cluster the more complicated it can become. There are also some additional features like persistent chat that require extra resources like a standalone database for persistent chat.
Eric Taylor | TrustRadius Reviewer

Kanban Tool

  • Some of the boards we have could do with more than 22 card colors, although it is enough for most projects.
  • Really looking forward to the iOS application, which is said to be coming in 2015.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Cisco Jabber

Cisco Jabber 9.9
Based on 3 answers
We really like the flexibility of jabber. With the exception of a few quirks that we have found, we see a bright future with it. We depend on it daily and will continue to do so for several years to come. As our team grows, more users will be using it and more screen sharing will be done. It it an indispensable tool that we simply could not imagine going without. It makes communicating so much easier when time is of the essence.
Ray Levron | TrustRadius Reviewer

Kanban Tool

Kanban Tool 9.1
Based on 2 answers
We are more likely than not to renew our use of Kanban. Even with its limits, it still is a good product that fulfills our needs.
Anonymous | TrustRadius Reviewer

Usability

Cisco Jabber

Cisco Jabber 9.0
Based on 6 answers
There are still some improvements to be made between MAC and Windows users. Also the share screen between various devices does not always work. Any user can quickly adapt and understand how to use Jabber. The interface is very intuitive and straight forward. The transition between interfaces on PCs, to tablets, to mobile devices is also very consistent and set up almost identically
Kaitlin Tucker | TrustRadius Reviewer

Kanban Tool

Kanban Tool 6.0
Based on 4 answers
Again, this is a strong tool for software teams using Agile that are distributed across multiple geographies. It can be good for co-located teams too, but there are better platforms on the market like JIRA that provide a more built-out story.
Chris Carpenter | TrustRadius Reviewer

Support Rating

Cisco Jabber

Cisco Jabber 8.6
Based on 24 answers
Even with the Jabber client, Cisco support is outstanding, with the knowledge and quick response you would expect from them. Their engineers understand their products and our issues are usually addressed quickly and by the same person we originally connect with instead of getting passed to additional people. Follow-up is good too. Their support is thorough.
Debbie Johnson | TrustRadius Reviewer

Kanban Tool

Kanban Tool 7.2
Based on 5 answers
This is the best tool I had a chance to work with- since I started to use it I saved a lot of time and I made my work go smoothly.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Cisco Jabber

Cisco Jabber as a direct competitor to Skype in the world of audio conferencing offers comparable features and also presents hardware to emphasize an ideal experience. The Jabber app gives unifying communication spread over a number of platforms, ipads, and phones, like Skype for Business. It lets you send instant messages, tells you when colleagues are available or even not at work on a given day. Jabber offers audio, video, desktop sharing, and conferencing. Skype for Business does have a few features such as "Rate my Call", "Call Monitor", and the option to link with Skype's vast conduit on contacts. Jabber, overall, including the features is the better package to purchase based on the return on investment.
Anonymous | TrustRadius Reviewer

Kanban Tool

Kanban is superior to Scrum and AGILE because it can visually organize all your projects and data into one board. Kanban integrates with JIRA which digs deeper into the project data when it is needed. By integrating Kanban with JIRA, you don't need any other tool for project management that is effective for both the business and the development teams. Kanban is recommended for any user groups who wish to increase their efficiency to deliver products, transparency for all users and on-time productivity.
Anonymous | TrustRadius Reviewer

Return on Investment

Cisco Jabber

  • Jabber has provided a very functional alternative to our company to Lotus Sametime. We had been using Sametime for years, and as we were moving out of the Lotus/Domino ecosystem, Jabber has provided a replacement with the chat system, but also means to do voice and video calls.
  • Although handy, intensive usage of Jabber can be a curse for a company (including ours). Every information stored in Jabber is only available to the two people involved in the conversation. Without a proper knowledge management strategy, this can mean that a lot of valuable information can be shared privately as peer-to-peer conversations, and not available to people who need it.
  • Another downside of Jabber is that it can multiply stress for some people, who can be contacted very often, and be interrupted at critical moments. This can introduce additional context switching, and reduce the productivity of some people.
Anonymous | TrustRadius Reviewer

Kanban Tool

  • Less man hours needed to perform our standard tasks.
  • More jobs done before deadline than ever before.
  • When compared to the other service we used, the pricing is very good. We didn't really calculate the ROI, but we have made significant savings, when compared to the previous solution applied.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Cisco Jabber

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cisco Jabber Editions & Modules

Edition
Jabber for Desktop$50.001
  1. Per License
Additional Pricing Details

Kanban Tool

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Kanban Tool Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Cisco Jabber
8.5
Kanban Tool
8.1

Likelihood to Renew

Cisco Jabber
9.9
Kanban Tool
9.1

Usability

Cisco Jabber
9.0
Kanban Tool
6.0

Support Rating

Cisco Jabber
8.6
Kanban Tool
7.2

Implementation Rating

Cisco Jabber
Kanban Tool
8.2

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