What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
422 Ratings
24 Ratings

Cisco Jabber

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
422 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.1 out of 100
24 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100

Feature Set Ratings

  • Cisco Jabber and Kanban Tool are tied in 1 feature set: Project Management

Project Management

6.5

Cisco Jabber

65%
6.5

Kanban Tool

65%
Kanban Tool ranks higher in 12/16 features

Task Management

7.3
73%
66 Ratings
9.7
97%
10 Ratings

Gantt Charts

5.7
57%
10 Ratings
1.1
11%
3 Ratings

Scheduling

7.1
71%
74 Ratings
7.0
70%
8 Ratings

Workflow Automation

6.0
60%
17 Ratings
6.6
66%
8 Ratings

Mobile Access

8.1
81%
116 Ratings
8.3
83%
7 Ratings

Search

7.3
73%
106 Ratings
N/A
0 Ratings

Visual planning tools

4.1
41%
17 Ratings
N/A
0 Ratings

Resource Management

N/A
0 Ratings
7.5
75%
8 Ratings

Team Collaboration

N/A
0 Ratings
9.0
90%
10 Ratings

Support for Agile Methodology

N/A
0 Ratings
8.0
80%
9 Ratings

Support for Waterfall Methodology

N/A
0 Ratings
3.7
37%
6 Ratings

Document Management

N/A
0 Ratings
4.5
45%
6 Ratings

Email integration

N/A
0 Ratings
7.3
73%
9 Ratings

Timesheet Tracking

N/A
0 Ratings
7.6
76%
6 Ratings

Change request and Case Management

N/A
0 Ratings
7.5
75%
6 Ratings

Budget and Expense Management

N/A
0 Ratings
3.1
31%
4 Ratings

Communication

6.1

Cisco Jabber

61%

Kanban Tool

Feature Set Not Supported
N/A
Cisco Jabber ranks higher in 8/8 features

Chat

8.5
85%
144 Ratings
N/A
0 Ratings

Notifications

8.3
83%
144 Ratings
N/A
0 Ratings

Discussions

7.6
76%
122 Ratings
N/A
0 Ratings

Surveys

5.0
50%
15 Ratings
N/A
0 Ratings

Internal knowledgebase

5.3
53%
20 Ratings
N/A
0 Ratings

Integrates with GoToMeeting

4.0
40%
12 Ratings
N/A
0 Ratings

Integrates with Gmail and Google Hangouts

2.0
20%
12 Ratings
N/A
0 Ratings

Integrates with Outlook

7.8
78%
58 Ratings
N/A
0 Ratings

File Sharing & Management

6.7

Cisco Jabber

67%

Kanban Tool

Feature Set Not Supported
N/A
Cisco Jabber ranks higher in 8/8 features

Versioning

7.4
74%
66 Ratings
N/A
0 Ratings

Video files

6.8
68%
98 Ratings
N/A
0 Ratings

Audio files

7.5
75%
103 Ratings
N/A
0 Ratings

Document collaboration

7.3
73%
84 Ratings
N/A
0 Ratings

Access control

6.9
69%
31 Ratings
N/A
0 Ratings

Advanced security features

6.8
68%
33 Ratings
N/A
0 Ratings

Integrates with Google Drive

5.0
50%
10 Ratings
N/A
0 Ratings

Device sync

5.7
57%
22 Ratings
N/A
0 Ratings

Professional Services Automation

Cisco Jabber

Feature Set Not Supported
N/A
4.3

Kanban Tool

43%
Kanban Tool ranks higher in 4/4 features

Quotes/estimates

N/A
0 Ratings
4.1
41%
3 Ratings

Invoicing

N/A
0 Ratings
1.1
11%
3 Ratings

Project & financial reporting

N/A
0 Ratings
3.1
31%
4 Ratings

Integration with accounting software

N/A
0 Ratings
9.0
90%
1 Rating

Attribute Ratings

  • Cisco Jabber is rated higher in 1 area: Usability
  • Kanban Tool is rated higher in 3 areas: Likelihood to Recommend, Likelihood to Renew, Support Rating

Likelihood to Recommend

8.1

Cisco Jabber

81%
152 Ratings
9.7

Kanban Tool

97%
10 Ratings

Likelihood to Renew

5.6

Cisco Jabber

56%
6 Ratings
9.1

Kanban Tool

91%
2 Ratings

Usability

9.0

Cisco Jabber

90%
8 Ratings
6.0

Kanban Tool

60%
4 Ratings

Support Rating

7.9

Cisco Jabber

79%
24 Ratings
8.3

Kanban Tool

83%
8 Ratings

Implementation Rating

Cisco Jabber

N/A
0 Ratings
8.2

Kanban Tool

82%
2 Ratings

Likelihood to Recommend

Cisco Jabber

I believe that Cisco Jabber performs exceptionally well in team-based workplaces where various communication tools within the app enable team coordination, project planning, and data-sharing, all within the platform whilst remaining lightweight & easy-to-use even among the less tech-literate employees. However, given that this is premium software that's paid, I think that many schools & colleges conducting online classes may feel less inclined to spend money on the platform & instead resort to free alternatives, such as Google Meet & Microsoft Teams.
Mohammad Mashmoushi | TrustRadius Reviewer

Kanban Tool

Kanban is well suited for a fast-paced working environment for larger teams who want continuous communication with users. Kanban is good for rapid development and daily meetings for updates and statuses. Kanban is less suited for smaller teams or groups who don't require collaboration and constant communication with involved users. Kanban is time-consuming and it takes additional effort outside of your regular work to maintain and manage the tool.
Anonymous | TrustRadius Reviewer

Pros

Cisco Jabber

  • Easy connection with internal and external colleagues via syncing with Outlook contacts.
  • Single Number Reach (SNR) enables connectivity and consistent contact number in any geographic location, which is great during business travel.
  • Great compatibility with a headset or other Bluetooth devices. Retains all functionality of an office phone but eliminates the need for transporting hardware equipment.
Anonymous | TrustRadius Reviewer

Kanban Tool

  • A card for each data object documents and controls the whole migration process
  • Cards for subtask like meetings, workshops and so on
  • Organization of daily work by email integration
Wolfram Soelter | TrustRadius Reviewer

Cons

Cisco Jabber

  • Stability depends on internet connection more than it needs to
  • Using different tools for almost the same purpose(collaboration) is not user-friendly. Maybe a super product combining WebEx and Jabber features could be an option.
  • Expensive pricing and pricing model for big organizations (per license)
ozan guner | TrustRadius Reviewer

Kanban Tool

  • There isn't a strong UI on the tool. Customizations can be difficult to make.
  • There isn't a very robust communications component on the tool to facilitate conversations—it's WYSIWYG.
  • The mobile story isn't fully developed yet. It could stand to be stronger on mobile devices.
Chris Carpenter | TrustRadius Reviewer

Pricing Details

Cisco Jabber

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$50 Per License

Cisco Jabber Editions & Modules

Edition
Jabber for Desktop$50.001
  1. Per License
Additional Pricing Details

Kanban Tool

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Kanban Tool Editions & Modules

Additional Pricing Details

Likelihood to Renew

Cisco Jabber

Cisco Jabber 5.6
Based on 6 answers
I don’t have access to video features.) In an age when our smartphones
do everything but call our friends, family, or clients, it’s refreshing
to have a desktop app that can make calls in the smartphone’s place. It
seems appropriate in a time when we’re all worried about the robots
rising and taking over the world. Why not transfer the functionality of a
telephone to the same computer where we program those world-dominating
robots? It’s practical. Cisco Jabber takes the classic idea of making
calls with a phone and puts it in the same place where we spend most of
our worktime. This frees up desk space, as well as keeps the smartphone
available for what it was invented to do: take Instagram photos. Not to
mention, because it has its own number, it makes it easier to contact
clients without having to give them your personal phone number. Need to
make a call, but you don’t want to share your home phone? Cisco Jabber
makes that easy. And best of all, because you call through your
computer, all you need is a microphone to speak and speakers to listen,
and you never have to pick up the phone at all. If you hate having
sweaty ears, then Cisco Jabber is your app of choice. Note: Because I
have access to phone features only, and Cisco Jabber has more available
that I can’t use, I can see where it may also be a pro for business
owners that Cisco apparently allows custom features availability for
users, depending on roles.
Siddharth Goyal | TrustRadius Reviewer

Kanban Tool

Kanban Tool 9.1
Based on 2 answers
We are more likely than not to renew our use of Kanban. Even with its limits, it still is a good product that fulfills our needs.
Anonymous | TrustRadius Reviewer

Usability

Cisco Jabber

Cisco Jabber 9.0
Based on 8 answers
There are still some improvements to be made between MAC and Windows users. Also the share screen between various devices does not always work. Any user can quickly adapt and understand how to use Jabber. The interface is very intuitive and straight forward. The transition between interfaces on PCs, to tablets, to mobile devices is also very consistent and set up almost identically
Kaitlin Tucker | TrustRadius Reviewer

Kanban Tool

Kanban Tool 6.0
Based on 4 answers
Again, this is a strong tool for software teams using Agile that are distributed across multiple geographies. It can be good for co-located teams too, but there are better platforms on the market like JIRA that provide a more built-out story.
Chris Carpenter | TrustRadius Reviewer

Support Rating

Cisco Jabber

Cisco Jabber 7.9
Based on 24 answers
Even with the Jabber client, Cisco support is outstanding, with the knowledge and quick response you would expect from them. Their engineers understand their products and our issues are usually addressed quickly and by the same person we originally connect with instead of getting passed to additional people. Follow-up is good too. Their support is thorough.
Debbie Johnson | TrustRadius Reviewer

Kanban Tool

Kanban Tool 8.3
Based on 8 answers
This is the best tool I had a chance to work with- since I started to use it I saved a lot of time and I made my work go smoothly.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Cisco Jabber

In terms of general communication, it stacks up better as you can use your account on pc or mobile(great for people who are not 100% of the time in front of their desk or running errands), [and it's] not a pain to set this up on your mobile device compared to competitors.
Jian Groenewald | TrustRadius Reviewer

Kanban Tool

Doesn't allow to easily customize swim lanes or add multiple boards to a single view. Other products were very expensive, even for small teams.
Mateus Stock | TrustRadius Reviewer

Return on Investment

Cisco Jabber

  • Its a tool that provides enhanced customer service capability to our user community. The users are able remain available while working in almost any location.
  • More work gets done when people can collaborate and communicate better. Our efficiency is increasing as we continue to roll out the application to our user community.
Eric Taylor | TrustRadius Reviewer

Kanban Tool

  • Less man hours needed to perform our standard tasks.
  • More jobs done before deadline than ever before.
  • When compared to the other service we used, the pricing is very good. We didn't really calculate the ROI, but we have made significant savings, when compared to the previous solution applied.
Anonymous | TrustRadius Reviewer

Screenshots

Add comparison