What users are saying about
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Top Rated
491 Ratings
5 Ratings

Cisco Jabber

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Top Rated
491 Ratings
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Score 8.2 out of 100
5 Ratings
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Score 5.6 out of 100

Feature Set Ratings

    Project Management

    6.4

    Cisco Jabber

    64%

    Livestorm

    Feature Set Not Supported
    N/A
    Cisco Jabber ranks higher in 7/7 features

    Task Management

    7.0
    70%
    78 Ratings
    N/A
    0 Ratings

    Gantt Charts

    5.7
    57%
    10 Ratings
    N/A
    0 Ratings

    Scheduling

    6.9
    69%
    88 Ratings
    N/A
    0 Ratings

    Workflow Automation

    6.0
    60%
    17 Ratings
    N/A
    0 Ratings

    Mobile Access

    8.1
    81%
    133 Ratings
    N/A
    0 Ratings

    Search

    7.3
    73%
    122 Ratings
    N/A
    0 Ratings

    Visual planning tools

    4.1
    41%
    17 Ratings
    N/A
    0 Ratings

    Communication

    6.1

    Cisco Jabber

    61%

    Livestorm

    Feature Set Not Supported
    N/A
    Cisco Jabber ranks higher in 8/8 features

    Chat

    8.8
    88%
    162 Ratings
    N/A
    0 Ratings

    Notifications

    8.5
    85%
    163 Ratings
    N/A
    0 Ratings

    Discussions

    7.7
    77%
    140 Ratings
    N/A
    0 Ratings

    Surveys

    4.9
    49%
    15 Ratings
    N/A
    0 Ratings

    Internal knowledgebase

    5.2
    52%
    20 Ratings
    N/A
    0 Ratings

    Integrates with GoToMeeting

    4.0
    40%
    12 Ratings
    N/A
    0 Ratings

    Integrates with Gmail and Google Hangouts

    2.0
    20%
    12 Ratings
    N/A
    0 Ratings

    Integrates with Outlook

    8.0
    80%
    58 Ratings
    N/A
    0 Ratings

    File Sharing & Management

    6.7

    Cisco Jabber

    67%

    Livestorm

    Feature Set Not Supported
    N/A
    Cisco Jabber ranks higher in 8/8 features

    Versioning

    7.5
    75%
    78 Ratings
    N/A
    0 Ratings

    Video files

    7.1
    71%
    112 Ratings
    N/A
    0 Ratings

    Audio files

    7.7
    77%
    117 Ratings
    N/A
    0 Ratings

    Document collaboration

    7.5
    75%
    96 Ratings
    N/A
    0 Ratings

    Access control

    6.8
    68%
    31 Ratings
    N/A
    0 Ratings

    Advanced security features

    6.7
    67%
    33 Ratings
    N/A
    0 Ratings

    Integrates with Google Drive

    5.0
    50%
    10 Ratings
    N/A
    0 Ratings

    Device sync

    5.7
    57%
    22 Ratings
    N/A
    0 Ratings

    Reporting & Analytics

    Cisco Jabber

    Feature Set Not Supported
    N/A
    10.0

    Livestorm

    100%
    Livestorm ranks higher in 2/2 features

    Dashboards

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Data exportability

    N/A
    0 Ratings
    10.0
    100%
    3 Ratings

    Performance & Compatibility of Online Events Software

    Cisco Jabber

    Feature Set Not Supported
    N/A
    9.5

    Livestorm

    95%
    Livestorm ranks higher in 2/2 features

    High quality audio

    N/A
    0 Ratings
    9.0
    90%
    3 Ratings

    Mobile support

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Online Meetings / Events

    Cisco Jabber

    Feature Set Not Supported
    N/A
    9.4

    Livestorm

    94%
    Livestorm ranks higher in 4/4 features

    Calendar integration

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Record meetings / events

    N/A
    0 Ratings
    7.5
    75%
    3 Ratings

    Slideshows

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Event registration

    N/A
    0 Ratings
    10.0
    100%
    3 Ratings

    Online Events Collaboration

    Cisco Jabber

    Feature Set Not Supported
    N/A
    10.0

    Livestorm

    100%
    Livestorm ranks higher in 2/2 features

    Audience polling

    N/A
    0 Ratings
    10.0
    100%
    3 Ratings

    Q&A

    N/A
    0 Ratings
    10.0
    100%
    3 Ratings

    Online Events Security

    Cisco Jabber

    Feature Set Not Supported
    N/A
    10.0

    Livestorm

    100%
    Livestorm ranks higher in 2/2 features

    Participant roles & permissions

    N/A
    0 Ratings
    10.0
    100%
    3 Ratings

    Confidential attendee list

    N/A
    0 Ratings
    10.0
    100%
    3 Ratings

    Online Events Marketing

    Cisco Jabber

    Feature Set Not Supported
    N/A
    10.0

    Livestorm

    100%
    Livestorm ranks higher in 2/2 features

    Branding options

    N/A
    0 Ratings
    10.0
    100%
    3 Ratings

    Integration to Marketing Automation

    N/A
    0 Ratings
    10.0
    100%
    3 Ratings

    Attribute Ratings

    • Livestorm is rated higher in 2 areas: Likelihood to Recommend, Support Rating
    • Cisco Jabber and Livestorm are tied in 1 area: Usability

    Likelihood to Recommend

    8.1

    Cisco Jabber

    81%
    172 Ratings
    9.5

    Livestorm

    95%
    3 Ratings

    Likelihood to Renew

    5.6

    Cisco Jabber

    56%
    6 Ratings

    Livestorm

    N/A
    0 Ratings

    Usability

    9.0

    Cisco Jabber

    90%
    8 Ratings
    9.0

    Livestorm

    90%
    2 Ratings

    Support Rating

    7.9

    Cisco Jabber

    79%
    24 Ratings
    10.0

    Livestorm

    100%
    2 Ratings

    Likelihood to Recommend

    Cisco

    Suitable for various situations. Making and receiving calls. Validation of the presence of collaborators before contacting. File sharing and remote access. Exchange of messages. Use via MRA that is, without VPN. Fantastic. It can be used in companies of different sizes and branches. And on various devices such as Android, iPhone, Windows, and Tablet. as a negative scenario, I only point out the fact that it is difficult to work in a chat group, as this is very complex in configuration and operation. But this comment of mine is like support. As a user, if this feature is configured, that would be great.
    Read full review

    Livestorm

    Livestorm is well suited to use when you need to reach a group of more than ten people. It wouldn't be a good solution if you wanted interaction from the audience in more than the form of chat.
    Read full review

    Pros

    Cisco

    • Easy connection with internal and external colleagues via syncing with Outlook contacts.
    • Single Number Reach (SNR) enables connectivity and consistent contact number in any geographic location, which is great during business travel.
    • Great compatibility with a headset or other Bluetooth devices. Retains all functionality of an office phone but eliminates the need for transporting hardware equipment.
    Read full review

    Livestorm

    • Very intuitive to use and easy to customize.
    • Excellent customer service.
    • Lots of good data for analytics.
    • Participants do not need to download anything.
    • Feedback and recommendations are acted on.
    • Easy to logistical information on registrants and attendees.
    • Supports integrations.
    Read full review

    Cons

    Cisco

    • Stability depends on internet connection more than it needs to
    • Using different tools for almost the same purpose(collaboration) is not user-friendly. Maybe a super product combining WebEx and Jabber features could be an option.
    • Expensive pricing and pricing model for big organizations (per license)
    Read full review

    Livestorm

    • It would be helpful to have higher quality replays
    Read full review

    Pricing Details

    Cisco Jabber

    Starting Price

    $50 Per License

    Editions & Modules

    Cisco Jabber editions and modules pricing
    EditionModules
    Jabber for Desktop$50.001

    Footnotes

    1. Per License

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Pricing Info

    Livestorm

    Starting Price

    $0 A free plan to discover Livestorm. All features included, such as unlimited webinars and instant meetings. Up to 20 minutes per webinar and up to 10 registrants per webinar.

    Editions & Modules

    Livestorm editions and modules pricing
    EditionModules
    Webinar Basic$0.001
    Webinar Premium$99.002
    Meet Basic$0.003
    Meet Premium$31.004
    EnterpriseContact sales5

    Footnotes

    1. A free plan to discover Livestorm. All features included, such as unlimited webinars and instant meetings. Up to 20 minutes per webinar and up to 10 registrants per webinar.
    2. A premium experience with removed limitations to get the full benefits of Livestorm for up to 100 seats. + $99 to add 250 seats, + $209 to add 1,000 seats.
    3. Limited Instant and Scheduled Meetings for up to four participants
    4. Full features for Instant and Scheduled Meetings.
    5. An enterprise-grade experience with premium service.

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    Cisco

    I don’t have access to video features.) In an age when our smartphones
    do everything but call our friends, family, or clients, it’s refreshing
    to have a desktop app that can make calls in the smartphone’s place. It
    seems appropriate in a time when we’re all worried about the robots
    rising and taking over the world. Why not transfer the functionality of a
    telephone to the same computer where we program those world-dominating
    robots? It’s practical. Cisco Jabber takes the classic idea of making
    calls with a phone and puts it in the same place where we spend most of
    our worktime. This frees up desk space, as well as keeps the smartphone
    available for what it was invented to do: take Instagram photos. Not to
    mention, because it has its own number, it makes it easier to contact
    clients without having to give them your personal phone number. Need to
    make a call, but you don’t want to share your home phone? Cisco Jabber
    makes that easy. And best of all, because you call through your
    computer, all you need is a microphone to speak and speakers to listen,
    and you never have to pick up the phone at all. If you hate having
    sweaty ears, then Cisco Jabber is your app of choice. Note: Because I
    have access to phone features only, and Cisco Jabber has more available
    that I can’t use, I can see where it may also be a pro for business
    owners that Cisco apparently allows custom features availability for
    users, depending on roles.
    Read full review

    Livestorm

    No answers on this topic

    Usability

    Cisco

    There are still some improvements to be made between MAC and Windows users. Also the share screen between various devices does not always work. Any user can quickly adapt and understand how to use Jabber. The interface is very intuitive and straight forward. The transition between interfaces on PCs, to tablets, to mobile devices is also very consistent and set up almost identically
    Read full review

    Livestorm

    Making sure the permission settings for your camera, microphone or browser can sometimes be tricky. If we have a guest, we always have to double-check these. It's also not super intuitive that you need to "Get on Stage" from the webinar page.
    Read full review

    Support Rating

    Cisco

    Even with the Jabber client, Cisco support is outstanding, with the knowledge and quick response you would expect from them. Their engineers understand their products and our issues are usually addressed quickly and by the same person we originally connect with instead of getting passed to additional people. Follow-up is good too. Their support is thorough.
    Read full review

    Livestorm

    The customer service representatives are extremely attentive. They do an excellent job of trying to understand the scope of the issue and follow it through until it has been resolved. When I have provided them with recommendations for improvement they have taken them to heart and many times implemented them. I trust that if I ever have a problem they will be there to help
    Read full review

    Alternatives Considered

    Cisco

    In terms of general communication, it stacks up better as you can use your account on pc or mobile(great for people who are not 100% of the time in front of their desk or running errands), [and it's] not a pain to set this up on your mobile device compared to competitors.
    Read full review

    Livestorm

    No answers on this topic

    Return on Investment

    Cisco

    • Its a tool that provides enhanced customer service capability to our user community. The users are able remain available while working in almost any location.
    • More work gets done when people can collaborate and communicate better. Our efficiency is increasing as we continue to roll out the application to our user community.
    Read full review

    Livestorm

    • It's been great! It's the very bottom of the funnel for us so it helps accelerate leads and create opportunities.
    Read full review

    Screenshots

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