What users are saying about
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Top Rated
371 Ratings
4 Ratings

Cisco Jabber

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Top Rated
371 Ratings
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Score 8.4 out of 100
4 Ratings
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Score 9.5 out of 100

Likelihood to Recommend

Cisco Jabber

I
would say that this tool is a very useful and pronounced tool that yields many
advantages for businesses. The great thing about this tool is that the entire
organization can work with this software just for the sake of better
integration and still there would be no issues. Altogether, it is a top-notch platform that should be adopted by companies for a better collaborative
environment.
Alan sheiner | TrustRadius Reviewer

Livestorm

Livestorm is well suited to use when you need to reach a group of more than ten people. It wouldn't be a good solution if you wanted interaction from the audience in more than the form of chat.
Jaclyn Kafesjian | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Cisco Jabber
6.7
Livestorm
Task Management
Cisco Jabber
7.6
Livestorm
Gantt Charts
Cisco Jabber
5.4
Livestorm
Scheduling
Cisco Jabber
7.0
Livestorm
Workflow Automation
Cisco Jabber
6.0
Livestorm
Mobile Access
Cisco Jabber
8.3
Livestorm
Search
Cisco Jabber
8.2
Livestorm
Visual planning tools
Cisco Jabber
4.1
Livestorm

Communication

Cisco Jabber
6.2
Livestorm
Chat
Cisco Jabber
8.6
Livestorm
Notifications
Cisco Jabber
8.4
Livestorm
Discussions
Cisco Jabber
7.6
Livestorm
Surveys
Cisco Jabber
5.6
Livestorm
Internal knowledgebase
Cisco Jabber
5.5
Livestorm
Integrates with GoToMeeting
Cisco Jabber
4.2
Livestorm
Integrates with Gmail and Google Hangouts
Cisco Jabber
2.1
Livestorm
Integrates with Outlook
Cisco Jabber
7.4
Livestorm

File Sharing & Management

Cisco Jabber
6.8
Livestorm
Versioning
Cisco Jabber
7.0
Livestorm
Video files
Cisco Jabber
7.1
Livestorm
Audio files
Cisco Jabber
7.4
Livestorm
Document collaboration
Cisco Jabber
7.2
Livestorm
Access control
Cisco Jabber
7.2
Livestorm
Advanced security features
Cisco Jabber
7.1
Livestorm
Integrates with Google Drive
Cisco Jabber
5.0
Livestorm
Device sync
Cisco Jabber
6.0
Livestorm

Reporting & Analytics

Cisco Jabber
Livestorm
10.0
Dashboards
Cisco Jabber
Livestorm
10.0
Data exportability
Cisco Jabber
Livestorm
10.0

Performance & Compatibility of Online Events Software

Cisco Jabber
Livestorm
9.5
High quality audio
Cisco Jabber
Livestorm
9.0
Mobile support
Cisco Jabber
Livestorm
10.0

Online Meetings / Events

Cisco Jabber
Livestorm
9.4
Calendar integration
Cisco Jabber
Livestorm
10.0
Record meetings / events
Cisco Jabber
Livestorm
7.5
Slideshows
Cisco Jabber
Livestorm
10.0
Event registration
Cisco Jabber
Livestorm
10.0

Online Events Collaboration

Cisco Jabber
Livestorm
10.0
Audience polling
Cisco Jabber
Livestorm
10.0
Q&A
Cisco Jabber
Livestorm
10.0

Online Events Security

Cisco Jabber
Livestorm
10.0
Participant roles & permissions
Cisco Jabber
Livestorm
10.0
Confidential attendee list
Cisco Jabber
Livestorm
10.0

Online Events Marketing

Cisco Jabber
Livestorm
10.0
Branding options
Cisco Jabber
Livestorm
10.0
Integration to Marketing Automation
Cisco Jabber
Livestorm
10.0

Pros

Cisco Jabber

  • Integrates well with the actual Cisco phone so the calls can be taken directly from the computer.
  • Integrates well with Microsoft, so when you're on a call, for example, your status as "on-call" is shared with Microsoft products (e.g. Microsoft Teams).
  • Simple Sign-in, there is no need to have separate accounts for Cisco Jabber itself. We've used the current Active Directory user credentials to login into the Cisco Jabber.
Anonymous | TrustRadius Reviewer

Livestorm

  • Very intuitive to use and easy to customize.
  • Excellent customer service.
  • Lots of good data for analytics.
  • Participants do not need to download anything.
  • Feedback and recommendations are acted on.
  • Easy to logistical information on registrants and attendees.
  • Supports integrations.
Melissa Kurtz | TrustRadius Reviewer

Cons

Cisco Jabber

  • I have some issue about the reporting. It does not give clear idea about the whole day working of the team but I have to figure out separately what my team was up to and this makes it a complex tool if I want to relay on it as an analytical tool.
  • Its customer support is lazy and does not resolve problems properly. Overall they take much of my time.
Magreat Wilson | TrustRadius Reviewer

Livestorm

  • It would be helpful to have higher quality replays
Corey Haines | TrustRadius Reviewer

Likelihood to Renew

Cisco Jabber

Cisco Jabber 10.0
Based on 3 answers
We really like the flexibility of jabber. With the exception of a few quirks that we have found, we see a bright future with it. We depend on it daily and will continue to do so for several years to come. As our team grows, more users will be using it and more screen sharing will be done. It it an indispensable tool that we simply could not imagine going without. It makes communicating so much easier when time is of the essence.
Ray Levron | TrustRadius Reviewer

Livestorm

No score
No answers yet
No answers on this topic

Usability

Cisco Jabber

Cisco Jabber 9.9
Based on 7 answers
There are still some improvements to be made between MAC and Windows users. Also the share screen between various devices does not always work. Any user can quickly adapt and understand how to use Jabber. The interface is very intuitive and straight forward. The transition between interfaces on PCs, to tablets, to mobile devices is also very consistent and set up almost identically
Kaitlin Tucker | TrustRadius Reviewer

Livestorm

Livestorm 9.0
Based on 2 answers
Making sure the permission settings for your camera, microphone or browser can sometimes be tricky. If we have a guest, we always have to double-check these. It's also not super intuitive that you need to "Get on Stage" from the webinar page.
Jaclyn Kafesjian | TrustRadius Reviewer

Support Rating

Cisco Jabber

Cisco Jabber 8.2
Based on 24 answers
Even with the Jabber client, Cisco support is outstanding, with the knowledge and quick response you would expect from them. Their engineers understand their products and our issues are usually addressed quickly and by the same person we originally connect with instead of getting passed to additional people. Follow-up is good too. Their support is thorough.
Debbie Johnson | TrustRadius Reviewer

Livestorm

Livestorm 10.0
Based on 2 answers
The customer service representatives are extremely attentive. They do an excellent job of trying to understand the scope of the issue and follow it through until it has been resolved. When I have provided them with recommendations for improvement they have taken them to heart and many times implemented them. I trust that if I ever have a problem they will be there to help
Melissa Kurtz | TrustRadius Reviewer

Alternatives Considered

Cisco Jabber

Cisco Jabber prevails over the Skype for Business option, particularly in those organizations where Cisco infrastructure exists, such as the Communications Manager suite, voice gateways and brand devices that use services for the PSTN, since integrations and interoperability are essential. practically native.
Additionally, it could be added that the support of the manufacturer, even the integrations towards other 3rd party vendors such as Microsoft, are very well developed.
Leonardo Gonzalez | TrustRadius Reviewer

Livestorm

No answers on this topic

Return on Investment

Cisco Jabber

  • Its a tool that provides enhanced customer service capability to our user community. The users are able remain available while working in almost any location.
  • More work gets done when people can collaborate and communicate better. Our efficiency is increasing as we continue to roll out the application to our user community.
Eric Taylor | TrustRadius Reviewer

Livestorm

  • It's been great! It's the very bottom of the funnel for us so it helps accelerate leads and create opportunities.
Corey Haines | TrustRadius Reviewer

Screenshots

Pricing Details

Cisco Jabber

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cisco Jabber Editions & Modules

Edition
Jabber for Desktop$50.001
  1. Per License
Additional Pricing Details

Livestorm

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Livestorm Editions & Modules

Edition
Webinar Basic$0.001
Webinar Premium$99.002
Meet Basic$0.003
Meet Premium$31.004
EnterpriseContact sales5
  1. A free plan to discover Livestorm. All features included, such as unlimited webinars and instant meetings. Up to 20 minutes per webinar and up to 10 registrants per webinar.
  2. A premium experience with removed limitations to get the full benefits of Livestorm for up to 100 seats. + $99 to add 250 seats, + $209 to add 1,000 seats.
  3. Limited Instant and Scheduled Meetings for up to four participants
  4. Full features for Instant and Scheduled Meetings.
  5. An enterprise-grade experience with premium service.
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Cisco Jabber
8.5
Livestorm
9.5

Likelihood to Renew

Cisco Jabber
10.0
Livestorm

Usability

Cisco Jabber
9.9
Livestorm
9.0

Support Rating

Cisco Jabber
8.2
Livestorm
10.0

Add comparison