What users are saying about
Cisco Jabber
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Top Rated
424 Ratings
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Based on 424 reviews and ratings
8 Ratings
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Based on 8 reviews and ratings
Feature Set Ratings
Project Management
6.5
Cisco Jabber
65%

Mikogo
Feature Set Not Supported
N/A
Cisco Jabber ranks higher in 7/7 features
Cisco Jabber ranks higher in 7/7 features
Task Management
7.2
72%
67 Ratings

N/A
0 Ratings
Gantt Charts
5.7
57%
10 Ratings

N/A
0 Ratings
Scheduling
7.1
71%
75 Ratings

N/A
0 Ratings
Workflow Automation
6.0
60%
17 Ratings

N/A
0 Ratings
Mobile Access
8.1
81%
117 Ratings

N/A
0 Ratings
Search
7.2
72%
107 Ratings

N/A
0 Ratings
Visual planning tools
4.1
41%
17 Ratings

N/A
0 Ratings
Communication
6.1
Cisco Jabber
61%

Mikogo
Feature Set Not Supported
N/A
Cisco Jabber ranks higher in 8/8 features
Cisco Jabber ranks higher in 8/8 features
Chat
8.5
85%
145 Ratings

N/A
0 Ratings
Notifications
8.3
83%
145 Ratings

N/A
0 Ratings
Discussions
7.6
76%
123 Ratings

N/A
0 Ratings
Surveys
5.0
50%
15 Ratings

N/A
0 Ratings
Internal knowledgebase
5.3
53%
20 Ratings

N/A
0 Ratings
Integrates with GoToMeeting
4.0
40%
12 Ratings

N/A
0 Ratings
Integrates with Gmail and Google Hangouts
2.0
20%
12 Ratings

N/A
0 Ratings
Integrates with Outlook
7.8
78%
58 Ratings

N/A
0 Ratings
File Sharing & Management
6.6
Cisco Jabber
66%

Mikogo
Feature Set Not Supported
N/A
Cisco Jabber ranks higher in 8/8 features
Cisco Jabber ranks higher in 8/8 features
Versioning
7.3
73%
67 Ratings

N/A
0 Ratings
Video files
6.7
67%
99 Ratings

N/A
0 Ratings
Audio files
7.5
75%
104 Ratings

N/A
0 Ratings
Document collaboration
7.2
72%
85 Ratings

N/A
0 Ratings
Access control
6.9
69%
31 Ratings

N/A
0 Ratings
Advanced security features
6.8
68%
33 Ratings

N/A
0 Ratings
Integrates with Google Drive
5.0
50%
10 Ratings

N/A
0 Ratings
Device sync
5.7
57%
22 Ratings

N/A
0 Ratings
Performance & Compatibility of Online Events Software
Cisco Jabber
Feature Set Not Supported
N/A

3.3
Mikogo
33%
Mikogo ranks higher in 4/4 features
Mikogo ranks higher in 4/4 features
High quality audio
N/A
0 Ratings

4.2
42%
4 Ratings
High quality video
N/A
0 Ratings

4.2
42%
4 Ratings
Low bandwidth requirements
N/A
0 Ratings

1.5
15%
4 Ratings
Mobile support
N/A
0 Ratings

3.2
32%
2 Ratings
Screen Sharing
Cisco Jabber
Feature Set Not Supported
N/A

6.2
Mikogo
62%
Mikogo ranks higher in 2/2 features
Mikogo ranks higher in 2/2 features
Desktop sharing
N/A
0 Ratings

2.5
25%
4 Ratings
Whiteboards
N/A
0 Ratings

9.8
98%
2 Ratings
Online Meetings / Events
Cisco Jabber
Feature Set Not Supported
N/A

3.2
Mikogo
32%
Mikogo ranks higher in 4/4 features
Mikogo ranks higher in 4/4 features
Calendar integration
N/A
0 Ratings

1.3
13%
2 Ratings
Meeting initiation
N/A
0 Ratings

1.5
15%
4 Ratings
Record meetings / events
N/A
0 Ratings

2.4
24%
4 Ratings
Slideshows
N/A
0 Ratings

7.6
76%
3 Ratings
Online Events Collaboration
Cisco Jabber
Feature Set Not Supported
N/A

2.4
Mikogo
24%
Mikogo ranks higher in 3/3 features
Mikogo ranks higher in 3/3 features
Live chat
N/A
0 Ratings

1.5
15%
4 Ratings
Audience polling
N/A
0 Ratings

3.2
32%
3 Ratings
Q&A
N/A
0 Ratings

2.3
23%
3 Ratings
Online Events Security
Cisco Jabber
Feature Set Not Supported
N/A

1.7
Mikogo
17%
Mikogo ranks higher in 3/3 features
Mikogo ranks higher in 3/3 features
User authentication
N/A
0 Ratings

1.5
15%
3 Ratings
Participant roles & permissions
N/A
0 Ratings

1.3
13%
3 Ratings
Confidential attendee list
N/A
0 Ratings

2.3
23%
3 Ratings
Attribute Ratings
- Cisco Jabber is rated higher in 1 area: Likelihood to Recommend
- Mikogo is rated higher in 1 area: Support Rating
Likelihood to Recommend
8.1
Cisco Jabber
81%
153 Ratings

1.5
Mikogo
15%
4 Ratings
Likelihood to Renew
5.6
Cisco Jabber
56%
6 Ratings

Mikogo
N/A
0 Ratings
Usability
9.0
Cisco Jabber
90%
8 Ratings

Mikogo
N/A
0 Ratings
Support Rating
7.9
Cisco Jabber
79%
24 Ratings

8.0
Mikogo
80%
4 Ratings
Likelihood to Recommend
Cisco Jabber
I believe that Cisco Jabber performs exceptionally well in team-based workplaces where various communication tools within the app enable team coordination, project planning, and data-sharing, all within the platform whilst remaining lightweight & easy-to-use even among the less tech-literate employees. However, given that this is premium software that's paid, I think that many schools & colleges conducting online classes may feel less inclined to spend money on the platform & instead resort to free alternatives, such as Google Meet & Microsoft Teams.
Structural Engineer
MaisonComputer Software, 1-10 employees
Mikogo
ProsMikogo is well-suited and cost-effective for the small businessSimple & well-designed; easy to figure out.Works best for one-on-one client support.ConsNo live customer supportFree version has limited features (e.g. no invite meeting allowed)Trial version only 14 days
Owner
HighRoad AccountingAccounting, 1-10 employees
Pros
Cisco Jabber
- Easy connection with internal and external colleagues via syncing with Outlook contacts.
- Single Number Reach (SNR) enables connectivity and consistent contact number in any geographic location, which is great during business travel.
- Great compatibility with a headset or other Bluetooth devices. Retains all functionality of an office phone but eliminates the need for transporting hardware equipment.

Verified User
Analyst in Quality Assurance
Medical Device Company, 10,001+ employeesMikogo
- Inexpensive
- Simple interface
- Menus and prompts were clear
Senior Consultant
infoSpring LLCComputer Software, 1-10 employees
Cons
Cisco Jabber
- Stability depends on internet connection more than it needs to
- Using different tools for almost the same purpose(collaboration) is not user-friendly. Maybe a super product combining WebEx and Jabber features could be an option.
- Expensive pricing and pricing model for big organizations (per license)
Senior IT Infrastructure Specialist
HiltiConstruction, 201-500 employees
Mikogo
- I'd like to be able to record a session easier.

Verified User
Manager in Information Technology
Insurance Company, 11-50 employeesPricing Details
Cisco Jabber
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$50 Per License
Cisco Jabber Editions & Modules
Edition
Jabber for Desktop | $50.001 |
---|
- Per License
Additional Pricing Details
—Mikogo
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$156 Annually
Mikogo Editions & Modules
Edition
Basic Annual | $1561 |
---|---|
Professional Annual | $2281 |
Team Annual | $4681 |
Professional Lifetime | $4562 |
Team Lifetime | $9363 |
- Annually
- Lifetime License per User
- Lifetime License [Unlimited Users]
Additional Pricing Details
Enterprise plans are also available for larger organizations, with a custom number of users, meeting participants, and channels. Master Administration and Web API integrations are also available. Contact Mikogo for further information.Likelihood to Renew
Cisco Jabber
Cisco Jabber 5.6
Based on 6 answers
I don’t have access to video features.) In an age when our smartphones
do everything but call our friends, family, or clients, it’s refreshing
to have a desktop app that can make calls in the smartphone’s place. It
seems appropriate in a time when we’re all worried about the robots
rising and taking over the world. Why not transfer the functionality of a
telephone to the same computer where we program those world-dominating
robots? It’s practical. Cisco Jabber takes the classic idea of making
calls with a phone and puts it in the same place where we spend most of
our worktime. This frees up desk space, as well as keeps the smartphone
available for what it was invented to do: take Instagram photos. Not to
mention, because it has its own number, it makes it easier to contact
clients without having to give them your personal phone number. Need to
make a call, but you don’t want to share your home phone? Cisco Jabber
makes that easy. And best of all, because you call through your
computer, all you need is a microphone to speak and speakers to listen,
and you never have to pick up the phone at all. If you hate having
sweaty ears, then Cisco Jabber is your app of choice. Note: Because I
have access to phone features only, and Cisco Jabber has more available
that I can’t use, I can see where it may also be a pro for business
owners that Cisco apparently allows custom features availability for
users, depending on roles.
do everything but call our friends, family, or clients, it’s refreshing
to have a desktop app that can make calls in the smartphone’s place. It
seems appropriate in a time when we’re all worried about the robots
rising and taking over the world. Why not transfer the functionality of a
telephone to the same computer where we program those world-dominating
robots? It’s practical. Cisco Jabber takes the classic idea of making
calls with a phone and puts it in the same place where we spend most of
our worktime. This frees up desk space, as well as keeps the smartphone
available for what it was invented to do: take Instagram photos. Not to
mention, because it has its own number, it makes it easier to contact
clients without having to give them your personal phone number. Need to
make a call, but you don’t want to share your home phone? Cisco Jabber
makes that easy. And best of all, because you call through your
computer, all you need is a microphone to speak and speakers to listen,
and you never have to pick up the phone at all. If you hate having
sweaty ears, then Cisco Jabber is your app of choice. Note: Because I
have access to phone features only, and Cisco Jabber has more available
that I can’t use, I can see where it may also be a pro for business
owners that Cisco apparently allows custom features availability for
users, depending on roles.
Software Engineer
Jaypee University of Information TechnologyComputer Software, 201-500 employees
Mikogo
No score
No answers yet
No answers on this topic
Usability
Cisco Jabber
Cisco Jabber 9.0
Based on 8 answers
There are still some improvements to be made between MAC and Windows users. Also the share screen between various devices does not always work. Any user can quickly adapt and understand how to use Jabber. The interface is very intuitive and straight forward. The transition between interfaces on PCs, to tablets, to mobile devices is also very consistent and set up almost identically
Communications Coordinator
Chastain-Skillman,IncCivil Engineering, 51-200 employees
Mikogo
No score
No answers yet
No answers on this topic
Support Rating
Cisco Jabber
Cisco Jabber 7.9
Based on 24 answers
Even with the Jabber client, Cisco support is outstanding, with the knowledge and quick response you would expect from them. Their engineers understand their products and our issues are usually addressed quickly and by the same person we originally connect with instead of getting passed to additional people. Follow-up is good too. Their support is thorough.
Systems Administrator
Gentry LockeLaw Practice, 51-200 employees
Mikogo
Mikogo 8.0
Based on 4 answers
I do not have any experience with Mikogo's support as I have never experienced any problem with it.

Verified User
Administrator in Information Technology
Information Technology and Services Company, 1001-5000 employeesAlternatives Considered
Cisco Jabber
In terms of general communication, it stacks up better as you can use your account on pc or mobile(great for people who are not 100% of the time in front of their desk or running errands), [and it's] not a pain to set this up on your mobile device compared to competitors.
Service Support Analyst
NSC GlobalInformation Technology & Services, 501-1000 employees
Mikogo
Mikogo has simple features and is easy to use. If you don't need lots of bells and whistles and just want to screen share or video conference on a small scale Mikogo works best.Join.me & TeamViewer are a bit confusing for the novice small business person.My experience with LogMeIn has been that it's sluggish.GoToMeeting works great but is pricey for the small firm that mainly does one-to-one support/training.I couldn't get Zoom to work right.
Owner
HighRoad AccountingAccounting, 1-10 employees
Return on Investment
Cisco Jabber
- Its a tool that provides enhanced customer service capability to our user community. The users are able remain available while working in almost any location.
- More work gets done when people can collaborate and communicate better. Our efficiency is increasing as we continue to roll out the application to our user community.
VoIP Network Administrator
Penn State UniversityHigher Education, 10,001+ employees
Mikogo
- Zero positive impact
- Spend just a little more with products like AnyDesk and get some real ROI
- Short term, the product can be used on a trial basis (or at least it was available as a trial)
Senior Consultant
infoSpring LLCComputer Software, 1-10 employees