What users are saying about
Cisco Jabber vs Miro
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Top Rated
422 Ratings
Cisco Jabber
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Top Rated
422 Ratings
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Based on 422 reviews and ratings
Miro
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Top Rated
2715 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.9 out of 100
Based on 2715 reviews and ratings
Feature Set Ratings
Project Management
6.5
Cisco Jabber
65%
Miro
Feature Set Not Supported
N/A
Cisco Jabber ranks higher in 7/7 features
Cisco Jabber ranks higher in 7/7 features
Task Management
7.3
73%
66 Ratings
N/A
0 Ratings
Gantt Charts
5.7
57%
10 Ratings
N/A
0 Ratings
Scheduling
7.1
71%
74 Ratings
N/A
0 Ratings
Workflow Automation
6.0
60%
17 Ratings
N/A
0 Ratings
Mobile Access
8.1
81%
116 Ratings
N/A
0 Ratings
Search
7.3
73%
106 Ratings
N/A
0 Ratings
Visual planning tools
4.1
41%
17 Ratings
N/A
0 Ratings
Communication
6.1
Cisco Jabber
61%
Miro
Feature Set Not Supported
N/A
Cisco Jabber ranks higher in 8/8 features
Cisco Jabber ranks higher in 8/8 features
Chat
8.5
85%
144 Ratings
N/A
0 Ratings
Notifications
8.3
83%
144 Ratings
N/A
0 Ratings
Discussions
7.6
76%
122 Ratings
N/A
0 Ratings
Surveys
5.0
50%
15 Ratings
N/A
0 Ratings
Internal knowledgebase
5.3
53%
20 Ratings
N/A
0 Ratings
Integrates with GoToMeeting
4.0
40%
12 Ratings
N/A
0 Ratings
Integrates with Gmail and Google Hangouts
2.0
20%
12 Ratings
N/A
0 Ratings
Integrates with Outlook
7.8
78%
58 Ratings
N/A
0 Ratings
File Sharing & Management
6.7
Cisco Jabber
67%
Miro
Feature Set Not Supported
N/A
Cisco Jabber ranks higher in 8/8 features
Cisco Jabber ranks higher in 8/8 features
Versioning
7.4
74%
66 Ratings
N/A
0 Ratings
Video files
6.8
68%
98 Ratings
N/A
0 Ratings
Audio files
7.5
75%
103 Ratings
N/A
0 Ratings
Document collaboration
7.3
73%
84 Ratings
N/A
0 Ratings
Access control
6.9
69%
31 Ratings
N/A
0 Ratings
Advanced security features
6.8
68%
33 Ratings
N/A
0 Ratings
Integrates with Google Drive
5.0
50%
10 Ratings
N/A
0 Ratings
Device sync
5.7
57%
22 Ratings
N/A
0 Ratings
Attribute Ratings
- Cisco Jabber is rated higher in 2 areas: Usability, Support Rating
- Miro is rated higher in 2 areas: Likelihood to Recommend, Likelihood to Renew
Likelihood to Recommend
8.1
Cisco Jabber
81%
152 Ratings
8.9
Miro
89%
2278 Ratings
Likelihood to Renew
5.6
Cisco Jabber
56%
6 Ratings
9.1
Miro
91%
36 Ratings
Usability
9.0
Cisco Jabber
90%
8 Ratings
8.7
Miro
87%
22 Ratings
Availability
Cisco Jabber
N/A
0 Ratings
8.2
Miro
82%
1 Rating
Performance
Cisco Jabber
N/A
0 Ratings
8.2
Miro
82%
1 Rating
Support Rating
7.9
Cisco Jabber
79%
24 Ratings
6.4
Miro
64%
8 Ratings
Online Training
Cisco Jabber
N/A
0 Ratings
9.1
Miro
91%
1 Rating
Implementation Rating
Cisco Jabber
N/A
0 Ratings
8.5
Miro
85%
2232 Ratings
Product Scalability
Cisco Jabber
N/A
0 Ratings
8.2
Miro
82%
1 Rating
Likelihood to Recommend
Cisco Jabber
I believe that Cisco Jabber performs exceptionally well in team-based workplaces where various communication tools within the app enable team coordination, project planning, and data-sharing, all within the platform whilst remaining lightweight & easy-to-use even among the less tech-literate employees. However, given that this is premium software that's paid, I think that many schools & colleges conducting online classes may feel less inclined to spend money on the platform & instead resort to free alternatives, such as Google Meet & Microsoft Teams.
Structural Engineer
MaisonComputer Software, 1-10 employees
Miro
MIRO IS WELL SUITEDMiro works well in team building. I held a working session with the team to decide on how we were going to work together and communicate. I used stickies for everyone to put their thoughts on the project. Then I had them rank their stickies and collaborated on why/how those stickies (thoughts) were ranked. This was also the first time I used the timer and music, very cool. Then after the discussion, I took those Stickies and created a charter that everyone agreed to.MIRO IS LESS APPROPRIATEMiro didn't work so well when I was trying to create a timeline with working streams, or at least it didn't work the way I wanted. I am sure there is a learning curve and would say it's user error. What I wanted was to create workstreams that expanded with dates and milestones. I really wanted a template that was already formatted so I didn't have to spend time making it look pretty
Project Manager
First American TitleFinancial Services, 1001-5000 employees
Pros
Cisco Jabber
- Easy connection with internal and external colleagues via syncing with Outlook contacts.
- Single Number Reach (SNR) enables connectivity and consistent contact number in any geographic location, which is great during business travel.
- Great compatibility with a headset or other Bluetooth devices. Retains all functionality of an office phone but eliminates the need for transporting hardware equipment.

Verified User
Analyst in Quality Assurance
Medical Device Company, 10,001+ employeesMiro
- The tools it offers cover everything I need - emojis? Yes!
- The infinite artboard and use of frames are fabulous
- The integration of apps (like Google drive and Jira) is SO helpful
- The ability to align, group, and arrange like I would in a graphic editing program like Sketch makes it very intuitive
- Being able to zoom in and out without having to click a tool speeds things up
- Being able to bulk load stickies! Who thought of that? SO helpful!
- The templates available plus the Miroverse means I can find everything I need
- I LOVE that I can add an image as a cover. Seems like I am the only one in the company that knows this, so I have the prettiest boards! : )
Senior UX Researcher
Sirona MedicalMedical Device, 51-200 employees
Cons
Cisco Jabber
- Stability depends on internet connection more than it needs to
- Using different tools for almost the same purpose(collaboration) is not user-friendly. Maybe a super product combining WebEx and Jabber features could be an option.
- Expensive pricing and pricing model for big organizations (per license)
Senior IT Infrastructure Specialist
HiltiConstruction, 201-500 employees
Miro
- The zooming in and out sometimes confuses me.
- Moving the templates around is also something I wish could be made easy.
- There could be more colors to use on the stickies.
- Interactive pictures could be added for customer journeys.
- Cons could also be added just in case someone wants to indicate a system versus a product.
Senior Analyst Customer Experience
MultiChoiceEntertainment, 1001-5000 employees
Pricing Details
Cisco Jabber
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$50 Per License
Cisco Jabber Editions & Modules
Edition
Jabber for Desktop | $50.001 |
---|
- Per License
Additional Pricing Details
—Miro
General
Free Trial
—Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
Optional
none
Starting Price
$12 per month per user
Miro Editions & Modules
—
Additional Pricing Details
CONSULTANT: For consultants and agencies working with client teams. $12 per user per month (billed annually) BUSINESS: For teams requiring SSO and options for external collaborators. $16 per user per month (billed annually) ENTERPRISE: Custom pricing. Proposal upon request. For companies that need advanced features and security. Education (Classroom): Miro helps you to engage with your students wherever they are, guide discussions, design a research project, illustrate key concepts, leave feedback, and facilitate group work easily. Free forever up to 100 users Education (Student): Miro makes distance learning and working with classmates or colleagues easy and fun. If you're a student, an educator or a school, you can apply for a Miro account. Free for 2 years & up to 10 users Non-Profit: Nonprofit organizations get a 30% discount on paid Miro plans (per user per month) to support the important work they're doing. 30% Discount Start-Ups: Miro is aiming at enabling startups to work effectively together, from brainstorming with digital sticky notes to planning and visualizing ideas to bring your business to life $8 per user per month & a $1,000 creditLikelihood to Renew
Cisco Jabber
Cisco Jabber 5.6
Based on 6 answers
I don’t have access to video features.) In an age when our smartphones
do everything but call our friends, family, or clients, it’s refreshing
to have a desktop app that can make calls in the smartphone’s place. It
seems appropriate in a time when we’re all worried about the robots
rising and taking over the world. Why not transfer the functionality of a
telephone to the same computer where we program those world-dominating
robots? It’s practical. Cisco Jabber takes the classic idea of making
calls with a phone and puts it in the same place where we spend most of
our worktime. This frees up desk space, as well as keeps the smartphone
available for what it was invented to do: take Instagram photos. Not to
mention, because it has its own number, it makes it easier to contact
clients without having to give them your personal phone number. Need to
make a call, but you don’t want to share your home phone? Cisco Jabber
makes that easy. And best of all, because you call through your
computer, all you need is a microphone to speak and speakers to listen,
and you never have to pick up the phone at all. If you hate having
sweaty ears, then Cisco Jabber is your app of choice. Note: Because I
have access to phone features only, and Cisco Jabber has more available
that I can’t use, I can see where it may also be a pro for business
owners that Cisco apparently allows custom features availability for
users, depending on roles.
do everything but call our friends, family, or clients, it’s refreshing
to have a desktop app that can make calls in the smartphone’s place. It
seems appropriate in a time when we’re all worried about the robots
rising and taking over the world. Why not transfer the functionality of a
telephone to the same computer where we program those world-dominating
robots? It’s practical. Cisco Jabber takes the classic idea of making
calls with a phone and puts it in the same place where we spend most of
our worktime. This frees up desk space, as well as keeps the smartphone
available for what it was invented to do: take Instagram photos. Not to
mention, because it has its own number, it makes it easier to contact
clients without having to give them your personal phone number. Need to
make a call, but you don’t want to share your home phone? Cisco Jabber
makes that easy. And best of all, because you call through your
computer, all you need is a microphone to speak and speakers to listen,
and you never have to pick up the phone at all. If you hate having
sweaty ears, then Cisco Jabber is your app of choice. Note: Because I
have access to phone features only, and Cisco Jabber has more available
that I can’t use, I can see where it may also be a pro for business
owners that Cisco apparently allows custom features availability for
users, depending on roles.
Software Engineer
Jaypee University of Information TechnologyComputer Software, 201-500 employees
Miro
Miro 9.1
Based on 36 answers
Miro is very good but still too basic. It would be great to have more precision and some advanced tools. More control over the text size and objects alignment is a need for our design team. Also, the experience on the tablets is not so good. Many dead clicks and problems while trying to select objects and tools.
UX Designer
CNN BrasilNewspapers, 501-1000 employees
Usability
Cisco Jabber
Cisco Jabber 9.0
Based on 8 answers
There are still some improvements to be made between MAC and Windows users. Also the share screen between various devices does not always work. Any user can quickly adapt and understand how to use Jabber. The interface is very intuitive and straight forward. The transition between interfaces on PCs, to tablets, to mobile devices is also very consistent and set up almost identically
Communications Coordinator
Chastain-Skillman,IncCivil Engineering, 51-200 employees
Miro
Miro 8.7
Based on 22 answers
There are some features that are a tiny bit clunky (having to switch between cursors to select vs. pan around the space). Also, there are inconsistencies in sizing we've found when pasting content into a board from another source which slows us down and is frustrating.
Director of User Experience
NTTInformation Technology & Services, 10,001+ employees
Reliability and Availability
Cisco Jabber
No score
No answers yet
No answers on this topic
Miro
Miro 8.2
Based on 1 answer
I have never had a problem with the availability
Technical Product Manager
ctmInsurance, 1001-5000 employees
Performance
Cisco Jabber
No score
No answers yet
No answers on this topic
Miro
Miro 8.2
Based on 1 answer
Most of the time pages load quickly but occasionally it does take time to point you to the area that you initially worked on.
Technical Product Manager
ctmInsurance, 1001-5000 employees
Support Rating
Cisco Jabber
Cisco Jabber 7.9
Based on 24 answers
Even with the Jabber client, Cisco support is outstanding, with the knowledge and quick response you would expect from them. Their engineers understand their products and our issues are usually addressed quickly and by the same person we originally connect with instead of getting passed to additional people. Follow-up is good too. Their support is thorough.
Systems Administrator
Gentry LockeLaw Practice, 51-200 employees
Miro
Miro 6.4
Based on 8 answers
I have personally not required support when something was broken but used the training slides provided to get more knowledge of the tool
Technical Product Manager
ctmInsurance, 1001-5000 employees
In-Person Training
Cisco Jabber
No answers on this topic
Miro
Not applicable as never had in person training
Technical Product Manager
ctmInsurance, 1001-5000 employees
Online Training
Cisco Jabber
No score
No answers yet
No answers on this topic
Miro
Miro 9.1
Based on 1 answer
Superb. very well explained videos. Really helps get the knowledge up on the product. The slides are divided into the topics of usage. I have enjoyed following and implementing all of these slides. The videos are well explained and it is easy to follow. There are tutorials that you can take yourself later. It would be nice however if more training modules were added.
Technical Product Manager
ctmInsurance, 1001-5000 employees
Implementation Rating
Cisco Jabber
No score
No answers yet
No answers on this topic
Miro
Miro 8.5
Based on 2232 answers
Getting started with Miro is pretty easy. You can create an account, invite your team and easily work within projects and boards. It is also possible for different teams to set up their own sub-teams. You can quickly realize this and start using it. It also has mobile and desktop applications and is very easy to use.
General Manager
OkiDoKidoInternet, 11-50 employees
Alternatives Considered
Cisco Jabber
In terms of general communication, it stacks up better as you can use your account on pc or mobile(great for people who are not 100% of the time in front of their desk or running errands), [and it's] not a pain to set this up on your mobile device compared to competitors.
Service Support Analyst
NSC GlobalInformation Technology & Services, 501-1000 employees
Miro
Miro is more user-friendly (after a difficult 2 weeks of getting used to it), provides more/better templates (Miroverse is great!), and allows for quicker outcomes. However, when comparing desktop apps it is behind the same apps. The cloud-based version is quite fast, although sometimes we feel an occasional connectivity issue here and there.
Partner
White FountainManagement Consulting, 1-10 employees
Scalability
Cisco Jabber
No score
No answers yet
No answers on this topic
Miro
Miro 8.2
Based on 1 answer
The product is being used across the company and still no issues with the same.
Technical Product Manager
ctmInsurance, 1001-5000 employees
Return on Investment
Cisco Jabber
- Its a tool that provides enhanced customer service capability to our user community. The users are able remain available while working in almost any location.
- More work gets done when people can collaborate and communicate better. Our efficiency is increasing as we continue to roll out the application to our user community.
VoIP Network Administrator
Penn State UniversityHigher Education, 10,001+ employees
Miro
- Allows us to have a national conversation beginning with each local team in an engaging way, and for national leaders to be able to view and consider the results for national shared priorities.
- Allowed us to capture the results for future updating to stay current.
People and Culture
CruReligious Institutions, 5001-10,000 employees