What users are saying about
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Top Rated
423 Ratings
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Top Rated
76 Ratings

Cisco Jabber

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Top Rated
423 Ratings
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Score 8.1 out of 100

Quip

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Top Rated
76 Ratings
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Score 8.6 out of 100

Feature Set Ratings

  • Quip ranks higher in 3 feature sets: Project Management, Communication, File Sharing & Management

Project Management

6.5

Cisco Jabber

65%
8.4

Quip

84%
Quip ranks higher in 7/7 features

Task Management

7.3
73%
66 Ratings
8.1
81%
34 Ratings

Gantt Charts

5.7
57%
10 Ratings
8.2
82%
19 Ratings

Scheduling

7.1
71%
74 Ratings
8.3
83%
23 Ratings

Workflow Automation

6.0
60%
17 Ratings
8.7
87%
20 Ratings

Mobile Access

8.1
81%
116 Ratings
8.5
85%
31 Ratings

Search

7.3
73%
106 Ratings
8.7
87%
33 Ratings

Visual planning tools

4.1
41%
17 Ratings
8.6
86%
26 Ratings

Communication

6.1

Cisco Jabber

61%
8.5

Quip

85%
Quip ranks higher in 8/8 features

Chat

8.5
85%
144 Ratings
8.6
86%
35 Ratings

Notifications

8.3
83%
144 Ratings
8.5
85%
34 Ratings

Discussions

7.6
76%
122 Ratings
9.1
91%
35 Ratings

Surveys

5.0
50%
15 Ratings
7.6
76%
19 Ratings

Internal knowledgebase

5.3
53%
20 Ratings
8.8
88%
25 Ratings

Integrates with GoToMeeting

4.0
40%
12 Ratings
8.3
83%
10 Ratings

Integrates with Gmail and Google Hangouts

2.0
20%
12 Ratings
8.5
85%
12 Ratings

Integrates with Outlook

7.8
78%
58 Ratings
8.6
86%
11 Ratings

File Sharing & Management

6.7

Cisco Jabber

67%
8.6

Quip

86%
Quip ranks higher in 8/8 features

Versioning

7.4
74%
66 Ratings
8.6
86%
25 Ratings

Video files

6.8
68%
98 Ratings
8.3
83%
18 Ratings

Audio files

7.5
75%
103 Ratings
8.2
82%
16 Ratings

Document collaboration

7.3
73%
84 Ratings
9.1
91%
36 Ratings

Access control

6.9
69%
31 Ratings
8.5
85%
31 Ratings

Advanced security features

6.8
68%
33 Ratings
8.3
83%
19 Ratings

Integrates with Google Drive

5.0
50%
10 Ratings
9.0
90%
16 Ratings

Device sync

5.7
57%
22 Ratings
8.6
86%
24 Ratings

Attribute Ratings

  • Quip is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

Likelihood to Recommend

8.1

Cisco Jabber

81%
152 Ratings
8.7

Quip

87%
36 Ratings

Likelihood to Renew

5.6

Cisco Jabber

56%
6 Ratings

Quip

N/A
0 Ratings

Usability

9.0

Cisco Jabber

90%
8 Ratings
10.0

Quip

100%
1 Rating

Support Rating

7.9

Cisco Jabber

79%
24 Ratings
8.8

Quip

88%
10 Ratings

Likelihood to Recommend

Cisco Jabber

I believe that Cisco Jabber performs exceptionally well in team-based workplaces where various communication tools within the app enable team coordination, project planning, and data-sharing, all within the platform whilst remaining lightweight & easy-to-use even among the less tech-literate employees. However, given that this is premium software that's paid, I think that many schools & colleges conducting online classes may feel less inclined to spend money on the platform & instead resort to free alternatives, such as Google Meet & Microsoft Teams.
Mohammad Mashmoushi | TrustRadius Reviewer

Quip

Quip is an excellent program for pulling all writing together under one roof. Some may argue that you could just use the Google suite of products (which is technically true), however, I think Quip is easier to use and bring all document types together with better organization. The searchability is top-notch (I solely use ctrl+j and the search pane to move through Quip). For any company that does a lot of writing for multiple clients, or has a lot of projects going, it provides solid organization. It also is great for allowing visibility into project status without someone potentially causing a conflict (corrupting a document).If you are looking for a full-scale project management software - Quip could probably do it, but it would likely take a bit more internal work to get your system setup.
Anonymous | TrustRadius Reviewer

Pros

Cisco Jabber

  • Easy connection with internal and external colleagues via syncing with Outlook contacts.
  • Single Number Reach (SNR) enables connectivity and consistent contact number in any geographic location, which is great during business travel.
  • Great compatibility with a headset or other Bluetooth devices. Retains all functionality of an office phone but eliminates the need for transporting hardware equipment.
Anonymous | TrustRadius Reviewer

Quip

  • Our experience with Quip has been nothing short of astounding; I love everything about this collaboration tool.
  • I love that it is cross-platform and works so well on mobile devices; it makes it unhindered to make progress on to-dos, take notes, export spreadsheets and documents, and have all my information organized within one environment.
  • I also love that it notifies me when someone has done something in shared documents and the incredible ease of linking documents in chats.
  • Quip's user interface is friendly and comfortably navigable; it feels right.
Jose Raya | TrustRadius Reviewer

Cons

Cisco Jabber

  • Stability depends on internet connection more than it needs to
  • Using different tools for almost the same purpose(collaboration) is not user-friendly. Maybe a super product combining WebEx and Jabber features could be an option.
  • Expensive pricing and pricing model for big organizations (per license)
ozan guner | TrustRadius Reviewer

Quip

  • Update frequency - it feels like I need to update the application about twice a week. It's important to push new functionality and address bugs, but it often feels like the Quip team doesn't have their release schedule planned out very well. Constant updates are disruptive and counterproductive.
  • Automatic date reminders - Quip will automatically set a date into a reminder as you type it, which could be a useful feature, but it just ends up being annoying. More often than not I'm just typing today's date in a document to track meeting minutes, or potentially adding in an expected delivery date, for which I really don't need a reminder.
Anonymous | TrustRadius Reviewer

Pricing Details

Cisco Jabber

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$50 Per License

Cisco Jabber Editions & Modules

Edition
Jabber for Desktop$50.001
  1. Per License
Additional Pricing Details

Quip

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$0 per month

Quip Editions & Modules

Edition
Basic$0
Team$102
Business$123
Enterprise$253
  1. none
  2. per month (10 seats included)
  3. per user per month
Additional Pricing Details
All editions include unlimited personal documents and folders and a custom subdomain. Paid versions include unlimited document revision history, message archive and group sharing.

Likelihood to Renew

Cisco Jabber

Cisco Jabber 5.6
Based on 6 answers
I don’t have access to video features.) In an age when our smartphones
do everything but call our friends, family, or clients, it’s refreshing
to have a desktop app that can make calls in the smartphone’s place. It
seems appropriate in a time when we’re all worried about the robots
rising and taking over the world. Why not transfer the functionality of a
telephone to the same computer where we program those world-dominating
robots? It’s practical. Cisco Jabber takes the classic idea of making
calls with a phone and puts it in the same place where we spend most of
our worktime. This frees up desk space, as well as keeps the smartphone
available for what it was invented to do: take Instagram photos. Not to
mention, because it has its own number, it makes it easier to contact
clients without having to give them your personal phone number. Need to
make a call, but you don’t want to share your home phone? Cisco Jabber
makes that easy. And best of all, because you call through your
computer, all you need is a microphone to speak and speakers to listen,
and you never have to pick up the phone at all. If you hate having
sweaty ears, then Cisco Jabber is your app of choice. Note: Because I
have access to phone features only, and Cisco Jabber has more available
that I can’t use, I can see where it may also be a pro for business
owners that Cisco apparently allows custom features availability for
users, depending on roles.
Siddharth Goyal | TrustRadius Reviewer

Quip

No score
No answers yet
No answers on this topic

Usability

Cisco Jabber

Cisco Jabber 9.0
Based on 8 answers
There are still some improvements to be made between MAC and Windows users. Also the share screen between various devices does not always work. Any user can quickly adapt and understand how to use Jabber. The interface is very intuitive and straight forward. The transition between interfaces on PCs, to tablets, to mobile devices is also very consistent and set up almost identically
Kaitlin Tucker | TrustRadius Reviewer

Quip

Quip 10.0
Based on 1 answer
It is the best collaboration tool in my company. Through it, the organization has achieved better connectivity and efficiency in its communication. Primarily, the docs feature of this software is the most utilized in the company. Slowly, dash-boarding and project management features have also been utilized. Generally, it is the best tool, very easy and fairly streamlined
Judy Hellen | TrustRadius Reviewer

Support Rating

Cisco Jabber

Cisco Jabber 7.9
Based on 24 answers
Even with the Jabber client, Cisco support is outstanding, with the knowledge and quick response you would expect from them. Their engineers understand their products and our issues are usually addressed quickly and by the same person we originally connect with instead of getting passed to additional people. Follow-up is good too. Their support is thorough.
Debbie Johnson | TrustRadius Reviewer

Quip

Quip 8.8
Based on 10 answers
I have never used Quip's support. To be fair, we hired someone who used to work for Quip before working at our company, and he implemented it and pushed it with the team. He was very biased toward the product, and yes it was better than Google Drive, but by how much?
Anonymous | TrustRadius Reviewer

Alternatives Considered

Cisco Jabber

In terms of general communication, it stacks up better as you can use your account on pc or mobile(great for people who are not 100% of the time in front of their desk or running errands), [and it's] not a pain to set this up on your mobile device compared to competitors.
Jian Groenewald | TrustRadius Reviewer

Quip

We no longer use Teamwork but when we did, we tried to house documents but we'd always forget where they were. They weren't easy to access. Dropbox we still use sometimes, but if all our clients used quip, we would no longer need to use Dropbox except for audio and video files so Quip could improve on importing audio and video files.
Anonymous | TrustRadius Reviewer

Return on Investment

Cisco Jabber

  • Its a tool that provides enhanced customer service capability to our user community. The users are able remain available while working in almost any location.
  • More work gets done when people can collaborate and communicate better. Our efficiency is increasing as we continue to roll out the application to our user community.
Eric Taylor | TrustRadius Reviewer

Quip

  • Quip allowed collaboration and communication between Salesforce team and the rest of IT as well as business users.
  • Quip allowed collaboration on documents that was very interactive and helpful to the creation process.
  • Quip frustrated us because we had so many documents that we already had but they did not work well inside of Quip.
William Beasley | TrustRadius Reviewer

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