What users are saying about
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Top Rated
283 Ratings
1 Rating

Cisco Jabber

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Top Rated
283 Ratings
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Score 8.2 out of 100
1 Rating
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Score 10 out of 100

Likelihood to Recommend

Cisco Jabber

[Cisco Jabber] is very
much reasonable in price and if you are seeking a platform where you can carry
out effective communication while being at work, then this is the most suitable
tool for you. I will surely recommend it to all of the businesses which are especially working on a remote base, as it will help you to stay in touch
and being more productive. Cisco Jabber is very effective for project handling.
Magreat Wilson | TrustRadius Reviewer

Staffbase

Staffbase is well-suited for companies who want to drive and measure employee engagement through meaningful content. I wouldn't recommend it for companies that maintain a complex SharePoint environment with years of legacy content. It is not intended to be a CMS system. It is a dynamic platform that makes it's easy to share information through the mobile or desktop app and email and push notifications. You don't need a large team to manage it.
Tiffany Elle | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Cisco Jabber
6.6
Staffbase
Task Management
Cisco Jabber
8.2
Staffbase
Gantt Charts
Cisco Jabber
5.0
Staffbase
Scheduling
Cisco Jabber
6.8
Staffbase
Workflow Automation
Cisco Jabber
6.1
Staffbase
Mobile Access
Cisco Jabber
8.2
Staffbase
Search
Cisco Jabber
7.8
Staffbase
Visual planning tools
Cisco Jabber
4.3
Staffbase

Communication

Cisco Jabber
6.4
Staffbase
Chat
Cisco Jabber
8.6
Staffbase
Notifications
Cisco Jabber
8.3
Staffbase
Discussions
Cisco Jabber
7.2
Staffbase
Surveys
Cisco Jabber
6.5
Staffbase
Internal knowledgebase
Cisco Jabber
6.1
Staffbase
Integrates with GoToMeeting
Cisco Jabber
4.7
Staffbase
Integrates with Gmail and Google Hangouts
Cisco Jabber
2.2
Staffbase
Integrates with Outlook
Cisco Jabber
7.8
Staffbase

File Sharing & Management

Cisco Jabber
6.9
Staffbase
Versioning
Cisco Jabber
6.9
Staffbase
Video files
Cisco Jabber
7.1
Staffbase
Audio files
Cisco Jabber
7.4
Staffbase
Document collaboration
Cisco Jabber
7.0
Staffbase
Access control
Cisco Jabber
7.6
Staffbase
Advanced security features
Cisco Jabber
7.5
Staffbase
Integrates with Google Drive
Cisco Jabber
5.1
Staffbase
Device sync
Cisco Jabber
6.7
Staffbase

Pros

Cisco Jabber

  • As an on-prem solution is possible to have voice access to the organization co workers and the PSTN, using the own extension number, even when connected from internet (using Expressway - no need to have a vpn or lan connection) from any device.
  • Easy to collaborate from any device (mobile and personal computers). Multiplatform.
  • Administrators able to customize the application's features as much as they need.
  • Easy to integrate with Active Directory and Outlook. Unique user and password.
  • Voice calls and messaging completely secure.
  • Persistence chat for mobile.
Leonardo Gonzalez | TrustRadius Reviewer

Staffbase

  • Easy to use back-end for posting and managing content—you don't have to rely on IT for support.
  • Software update releases are included in the licensing fees. No need to get outside developers involved in making changes to the platform.
  • Employee segmentation is extremely easy with an API from your HRIS system.
  • Translations are a breeze!
  • Creating forms on the go is easy and efficient!
  • Use your existing organization's SSO for ease of use and security.
Tiffany Elle | TrustRadius Reviewer

Cons

Cisco Jabber

  • There is some brand confusion that exists between Cisco communication products. This is more relevant to the support personnel and engineers that would be making decisions to implement the product. Cisco has their Spark/WebEx platform that provides collaboration/communication functionality and more to the end users. Cisco has stated at some conferences that I attended that they are committed to maintaining and developing the Cisco Jabber platform still so that is very promising since the product serves different needs.
  • Cisco Jabber is a little complex to implement properly in your environment. The larger the communication cluster the more complicated it can become. There are also some additional features like persistent chat that require extra resources like a standalone database for persistent chat.
Eric Taylor | TrustRadius Reviewer

Staffbase

  • @Mentions could be added.
Tiffany Elle | TrustRadius Reviewer

Likelihood to Renew

Cisco Jabber

Cisco Jabber 9.9
Based on 3 answers
We really like the flexibility of jabber. With the exception of a few quirks that we have found, we see a bright future with it. We depend on it daily and will continue to do so for several years to come. As our team grows, more users will be using it and more screen sharing will be done. It it an indispensable tool that we simply could not imagine going without. It makes communicating so much easier when time is of the essence.
Ray Levron | TrustRadius Reviewer

Staffbase

No score
No answers yet
No answers on this topic

Usability

Cisco Jabber

Cisco Jabber 9.0
Based on 6 answers
There are still some improvements to be made between MAC and Windows users. Also the share screen between various devices does not always work. Any user can quickly adapt and understand how to use Jabber. The interface is very intuitive and straight forward. The transition between interfaces on PCs, to tablets, to mobile devices is also very consistent and set up almost identically
Kaitlin Tucker | TrustRadius Reviewer

Staffbase

No score
No answers yet
No answers on this topic

Support Rating

Cisco Jabber

Cisco Jabber 8.6
Based on 24 answers
Even with the Jabber client, Cisco support is outstanding, with the knowledge and quick response you would expect from them. Their engineers understand their products and our issues are usually addressed quickly and by the same person we originally connect with instead of getting passed to additional people. Follow-up is good too. Their support is thorough.
Debbie Johnson | TrustRadius Reviewer

Staffbase

No score
No answers yet
No answers on this topic

Alternatives Considered

Cisco Jabber

Cisco Jabber as a direct competitor to Skype in the world of audio conferencing offers comparable features and also presents hardware to emphasize an ideal experience. The Jabber app gives unifying communication spread over a number of platforms, ipads, and phones, like Skype for Business. It lets you send instant messages, tells you when colleagues are available or even not at work on a given day. Jabber offers audio, video, desktop sharing, and conferencing. Skype for Business does have a few features such as "Rate my Call", "Call Monitor", and the option to link with Skype's vast conduit on contacts. Jabber, overall, including the features is the better package to purchase based on the return on investment.
Anonymous | TrustRadius Reviewer

Staffbase

Since we selected Staffbase, they are one of a few companies that haven't been acquired or changed its business model. We would have invested a lot of time and money rebuilding our intranet otherwise.We selected them because of the standard features included, the free updates, and the reasonable licensing fees. They understand the value of communicating with non-desk employees and keeping them engaged.
Tiffany Elle | TrustRadius Reviewer

Return on Investment

Cisco Jabber

  • Jabber has provided a very functional alternative to our company to Lotus Sametime. We had been using Sametime for years, and as we were moving out of the Lotus/Domino ecosystem, Jabber has provided a replacement with the chat system, but also means to do voice and video calls.
  • Although handy, intensive usage of Jabber can be a curse for a company (including ours). Every information stored in Jabber is only available to the two people involved in the conversation. Without a proper knowledge management strategy, this can mean that a lot of valuable information can be shared privately as peer-to-peer conversations, and not available to people who need it.
  • Another downside of Jabber is that it can multiply stress for some people, who can be contacted very often, and be interrupted at critical moments. This can introduce additional context switching, and reduce the productivity of some people.
Anonymous | TrustRadius Reviewer

Staffbase

  • Engagement levels increased for non-desk employees without access to a PC.
  • We leverage the tool as part of our crisis management activities, without having to invest in an additional platform.
  • We can issue surveys quickly without investing in additional engagement tools.
Tiffany Elle | TrustRadius Reviewer

Screenshots

Pricing Details

Cisco Jabber

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cisco Jabber Editions & Modules

Edition
Jabber for Desktop$50.001
  1. Per License
Additional Pricing Details

Staffbase

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Staffbase Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Cisco Jabber
8.5
Staffbase
10.0

Likelihood to Renew

Cisco Jabber
9.9
Staffbase

Usability

Cisco Jabber
9.0
Staffbase

Support Rating

Cisco Jabber
8.6
Staffbase

Add comparison