Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Tandem
Score 8.0 out of 10
N/A
Tandem is a virtual office software solution from the company of the same name in San Francisco, designed to enable users to re-discover the flow of working together in‑person, as well as see, talk to, and collaborate with their teams in one click.
$20
per month
Webex App
Score 8.2 out of 10
N/A
The Webex App brings together Webex Calling, Meetings, and Messaging into a single application, fostering collaboration and unlocking more productive ways to work.
$0
user/month
Pricing
TandemWebex App
Editions & Modules
Pro
$20.00
per month
Enterprise
$40.00
per month
Basic Plan
$0.00
user/month
Meet Plan
$13.50
user/month
Meet + Call Plan
$25.00
user/month
Enterprise Plan
Contact Sales
Offerings
Pricing Offerings
TandemWebex App
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
TandemWebex App
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
TandemWebex App
Project Management
Comparison of Project Management features of Product A and Product B
Tandem
7.2
1 Ratings
9% below category average
Webex App
8.0
544 Ratings
2% above category average
Task Management7.01 Ratings7.7304 Ratings
Scheduling8.01 Ratings8.2419 Ratings
Workflow Automation7.01 Ratings7.9200 Ratings
Mobile Access7.01 Ratings8.8510 Ratings
Search7.01 Ratings8.0428 Ratings
Visual planning tools7.01 Ratings8.1223 Ratings
Gantt Charts00 Ratings7.4137 Ratings
Communication
Comparison of Communication features of Product A and Product B
Tandem
8.0
1 Ratings
0% below category average
Webex App
8.5
588 Ratings
6% above category average
Chat8.01 Ratings8.9578 Ratings
Notifications8.01 Ratings8.6569 Ratings
Discussions8.01 Ratings8.7522 Ratings
Surveys8.01 Ratings8.4277 Ratings
Internal knowledgebase8.01 Ratings8.1255 Ratings
Integrates with GoToMeeting00 Ratings8.2151 Ratings
Integrates with Gmail and Google Hangouts00 Ratings8.6175 Ratings
Integrates with Outlook00 Ratings8.6382 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Tandem
7.1
1 Ratings
13% below category average
Webex App
8.1
502 Ratings
0% below category average
Versioning8.01 Ratings7.6292 Ratings
Video files7.01 Ratings7.7430 Ratings
Audio files7.01 Ratings8.2431 Ratings
Document collaboration7.01 Ratings7.8406 Ratings
Access control7.01 Ratings8.5313 Ratings
Advanced security features7.01 Ratings8.3318 Ratings
Device sync7.01 Ratings8.6285 Ratings
Integrates with Google Drive00 Ratings8.3168 Ratings
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TandemWebex App
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User Ratings
TandemWebex App
Likelihood to Recommend
8.0
(1 ratings)
8.5
(650 ratings)
Likelihood to Renew
-
(0 ratings)
8.5
(26 ratings)
Usability
-
(0 ratings)
8.9
(392 ratings)
Availability
-
(0 ratings)
7.7
(9 ratings)
Performance
-
(0 ratings)
8.2
(9 ratings)
Support Rating
-
(0 ratings)
8.0
(395 ratings)
In-Person Training
-
(0 ratings)
8.2
(3 ratings)
Online Training
-
(0 ratings)
8.6
(6 ratings)
Implementation Rating
-
(0 ratings)
8.8
(11 ratings)
Configurability
-
(0 ratings)
7.9
(10 ratings)
Ease of integration
-
(0 ratings)
7.9
(7 ratings)
Product Scalability
-
(0 ratings)
8.8
(8 ratings)
Vendor post-sale
-
(0 ratings)
8.3
(6 ratings)
Vendor pre-sale
-
(0 ratings)
8.4
(7 ratings)
User Testimonials
TandemWebex App
Likelihood to Recommend
Tandem
Tandem can help create a virtual office environment among your co-workers. Rooms can be created that enables you to speak or stay silent in for a longer period thereby giving a feeling of working together. Peer Collaboration opportunities are more. The user experience of the tandem dashboard can be improved. That could help in more feature utilisation.
Read full review
Cisco
I used the Webex App for managing my jobs to be done. I have regular virtual meetings for recruitment and training purposes. I use the Webex App for doing virtual meetings with high audio and video quality. They have whiteboard and screensharing capabilities for the meetings to be engaging. We experience a real time feedback and active participation of the participants after we choose Webex App. Also helps to schedule meetings with people all over the world so global communication made easy with the Webex App.
Read full review
Pros
Tandem
No answers on this topic
Cisco
  • High-quality, high-impact communications in our workflow.
  • It's great for sharing large documents, it doesn't slow down our communications.
  • The dark mode is excellent, it has a good image and seamless integration features.
  • We can record meetings, which is perfect for backing up any information that may be overlooked.
Read full review
Cons
Tandem
No answers on this topic
Cisco
  • The Seen by feature is annoying. It tells someone when you have looked at a message. I feel like I have to respond immediately when I want to wait a bit and compose a longer reply. Even if you could just turn it off would be great.
  • I am always early to meetings and even though I am already joined, Webex will still prompt me to join the meeting 5 minutes prior. I think it should already know that I'm connected and not keep poking me to join.
  • After a Webex meeting is over and I leave the meeting a web page pops up asking me how the meeting was and if I'd like to answer more questions about the meeting and the quality. That needs to be turned off as well
Read full review
Likelihood to Renew
Tandem
No answers on this topic
Cisco
I don’t have access to video features.) In an age when our smartphones
do everything but call our friends, family, or clients, it’s refreshing
to have a desktop app that can make calls in the smartphone’s place. It
seems appropriate in a time when we’re all worried about the robots
rising and taking over the world. Why not transfer the functionality of a
telephone to the same computer where we program those world-dominating
robots? It’s practical. Cisco Jabber takes the classic idea of making
calls with a phone and puts it in the same place where we spend most of
our worktime. This frees up desk space, as well as keeps the smartphone
available for what it was invented to do: take Instagram photos. Not to
mention, because it has its own number, it makes it easier to contact
clients without having to give them your personal phone number. Need to
make a call, but you don’t want to share your home phone? Cisco Jabber
makes that easy. And best of all, because you call through your
computer, all you need is a microphone to speak and speakers to listen,
and you never have to pick up the phone at all. If you hate having
sweaty ears, then Cisco Jabber is your app of choice. Note: Because I
have access to phone features only, and Cisco Jabber has more available
that I can’t use, I can see where it may also be a pro for business
owners that Cisco apparently allows custom features availability for
users, depending on roles.
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Usability
Tandem
No answers on this topic
Cisco
Webex is quite usable, and it is, in fact very easy to use as well. You don't need a lot of documentation to learn how to use the app as it's mostly self-explanatory. The user interface is easy on the eyes, and people can see buttons without issues. Overall, WebEx's front-end design is great and I don't have much issue with it.
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Reliability and Availability
Tandem
No answers on this topic
Cisco
I would say every time I open it, it is there, there are times that our users have to sign out and back in to get it to work or even do a full exit as the app will disconnect from the controlling the desk phone, but some easy steps to sign-out or fully exit the app gets the user back up and running quickly.
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Performance
Tandem
No answers on this topic
Cisco
Software loads and runs well. I like the ability to run the full app version, or, just run through a browser using a lightweight webex experience. In a pinch, this ability has saved my bacon when I had to connect in an emergency on a borrowed phone or computer
Read full review
Support Rating
Tandem
No answers on this topic
Cisco
The support team is quick in reverting to the issues faced, and it has multiple language support, which would be very helpful for some instances. Their expertise in resolving queries is instantaneous. Most of the common lags/issues in the application are identified and fixed with regular updates.
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In-Person Training
Tandem
No answers on this topic
Cisco
I am very satisfied with my experience with Webex App in online training. The creation of the event is very easy with the possibility of scheduling it in advance. The management of participants, organizers, and animators is complete. The invitations are automated and by simply using emails we can create all the schedules of the training session
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Online Training
Tandem
No answers on this topic
Cisco
Very easy to create. All operations are done without any problems with our business growth. All people like the experience including me as an instructor. The tools that WebEx App offers us are very complete for working in a virtual classroom, whether it is sharing the screen, the different display modes, the whiteboard, or even the scoring tools on the screen, it allows me to do my job as an instructor as if I was face to face with the participants.
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Implementation Rating
Tandem
No answers on this topic
Cisco
There was quite a bit of back and forth with TAC and Cisco Reps to get it fully up and running but we did get there. Some of which had to do with documentation was not fully understandable. But with Cisco TAC we were able to get fully up and running.
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Alternatives Considered
Tandem
No answers on this topic
Cisco
A lot of drops from calls/meetings frustrated me and my customers in some cases, but with Webex App, I see very less (or even null) drops, even when I am streaming HD content through my camera, even when I connected with the support team for other products for an explanation, they blame it on ISP even though my ISP gives around 200 Mbps speed, Webex App is miraculously never "affected" by ISP speed.
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Scalability
Tandem
No answers on this topic
Cisco
Once everything is in place on the back end getting Webex on a user's PC is now very easy and with single sign-on, users are able to sign in without having to remember another password. Just make sure you have all the user settings in CUCM, CUC set right, and that they have the needed licenses in Webex Control Hub.
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Return on Investment
Tandem
No answers on this topic
Cisco
  • Cisco Jabber helped us develop a Business Continuity Plan in case of emergencies.
  • It allowed our employees to answer their office-phones remotely.
  • It saved us a 10.000$ investment every 4 years on the desk phones for only the Turkey office, possibly much higher figures on the global scale of Hilti.
Read full review
ScreenShots