What users are saying about
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Top Rated
280 Ratings
Top Rated
140 Ratings

Cisco Jabber

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Top Rated
280 Ratings
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Score 8.3 out of 100
Top Rated
140 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

Cisco Jabber

[Cisco Jabber] is very
much reasonable in price and if you are seeking a platform where you can carry
out effective communication while being at work, then this is the most suitable
tool for you. I will surely recommend it to all of the businesses which are especially working on a remote base, as it will help you to stay in touch
and being more productive. Cisco Jabber is very effective for project handling.
Magreat Wilson | TrustRadius Reviewer

Teamwork Projects

If you're looking for a robust project management software for your growing small business, my vote is for Teamwork Projects. It helps us manage our small business and our teams internally.If you need advanced features, like KANBAN boards, GANTT charts, time tracking, billing, etc. in your project management tool, Teamwork is a great option.I'm personally not sure how it would scale to larger companies where you would need to manage many schedules, just because I haven't experienced using Teamwork at such a scale.
Amber Callan | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Cisco Jabber
6.7
Teamwork Projects
7.8
Task Management
Cisco Jabber
8.3
Teamwork Projects
9.3
Gantt Charts
Cisco Jabber
5.0
Teamwork Projects
8.3
Scheduling
Cisco Jabber
7.2
Teamwork Projects
7.6
Workflow Automation
Cisco Jabber
6.1
Teamwork Projects
7.1
Mobile Access
Cisco Jabber
8.3
Teamwork Projects
7.6
Search
Cisco Jabber
7.8
Teamwork Projects
Visual planning tools
Cisco Jabber
4.3
Teamwork Projects
Resource Management
Cisco Jabber
Teamwork Projects
4.1
Team Collaboration
Cisco Jabber
Teamwork Projects
7.3
Support for Agile Methodology
Cisco Jabber
Teamwork Projects
8.0
Support for Waterfall Methodology
Cisco Jabber
Teamwork Projects
8.0
Document Management
Cisco Jabber
Teamwork Projects
7.9
Email integration
Cisco Jabber
Teamwork Projects
8.6
Timesheet Tracking
Cisco Jabber
Teamwork Projects
7.7
Change request and Case Management
Cisco Jabber
Teamwork Projects
9.0
Budget and Expense Management
Cisco Jabber
Teamwork Projects
9.0

Communication

Cisco Jabber
6.5
Teamwork Projects
Chat
Cisco Jabber
8.7
Teamwork Projects
Notifications
Cisco Jabber
8.5
Teamwork Projects
Discussions
Cisco Jabber
7.3
Teamwork Projects
Surveys
Cisco Jabber
6.5
Teamwork Projects
Internal knowledgebase
Cisco Jabber
6.1
Teamwork Projects
Integrates with GoToMeeting
Cisco Jabber
4.7
Teamwork Projects
Integrates with Gmail and Google Hangouts
Cisco Jabber
2.2
Teamwork Projects
Integrates with Outlook
Cisco Jabber
7.8
Teamwork Projects

File Sharing & Management

Cisco Jabber
7.1
Teamwork Projects
Versioning
Cisco Jabber
7.3
Teamwork Projects
Video files
Cisco Jabber
7.3
Teamwork Projects
Audio files
Cisco Jabber
7.7
Teamwork Projects
Document collaboration
Cisco Jabber
7.4
Teamwork Projects
Access control
Cisco Jabber
7.6
Teamwork Projects
Advanced security features
Cisco Jabber
7.5
Teamwork Projects
Integrates with Google Drive
Cisco Jabber
5.1
Teamwork Projects
Device sync
Cisco Jabber
6.7
Teamwork Projects

Professional Services Automation

Cisco Jabber
Teamwork Projects
8.5
Quotes/estimates
Cisco Jabber
Teamwork Projects
9.0
Invoicing
Cisco Jabber
Teamwork Projects
9.0
Project & financial reporting
Cisco Jabber
Teamwork Projects
9.0
Integration with accounting software
Cisco Jabber
Teamwork Projects
6.8

Pros

Cisco Jabber

  • As an on-prem solution is possible to have voice access to the organization co workers and the PSTN, using the own extension number, even when connected from internet (using Expressway - no need to have a vpn or lan connection) from any device.
  • Easy to collaborate from any device (mobile and personal computers). Multiplatform.
  • Administrators able to customize the application's features as much as they need.
  • Easy to integrate with Active Directory and Outlook. Unique user and password.
  • Voice calls and messaging completely secure.
  • Persistence chat for mobile.
Leonardo Gonzalez | TrustRadius Reviewer

Teamwork Projects

  • governance and user access control for partners like vendors and contractors
  • flexible views using task lists, gant charts and kanban boards
  • integration with file management systems of record (Box, Drive, Sharepoint, OneDrive)
  • project portfolios for roll-ups of multiple projects
  • real-time synchronization between devices (phone to desktop to laptop)
  • integrations via Zapier
Miles Baltrusaitis | TrustRadius Reviewer

Cons

Cisco Jabber

  • There is some brand confusion that exists between Cisco communication products. This is more relevant to the support personnel and engineers that would be making decisions to implement the product. Cisco has their Spark/WebEx platform that provides collaboration/communication functionality and more to the end users. Cisco has stated at some conferences that I attended that they are committed to maintaining and developing the Cisco Jabber platform still so that is very promising since the product serves different needs.
  • Cisco Jabber is a little complex to implement properly in your environment. The larger the communication cluster the more complicated it can become. There are also some additional features like persistent chat that require extra resources like a standalone database for persistent chat.
Eric Taylor | TrustRadius Reviewer

Teamwork Projects

  • The UI/UX is less than stellar. It has most of the basic functionality you need, but it is not as slick as it could be.
  • Reporting feature could use more ability to really customize the reports
  • It is a great project collaboration tool, but it isn't specialized to any particular type of project. While its one size fits all approach makes it flexible, it also lacks some specific web development functionality we ultimately needed
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Cisco Jabber

Cisco Jabber 9.9
Based on 3 answers
We really like the flexibility of jabber. With the exception of a few quirks that we have found, we see a bright future with it. We depend on it daily and will continue to do so for several years to come. As our team grows, more users will be using it and more screen sharing will be done. It it an indispensable tool that we simply could not imagine going without. It makes communicating so much easier when time is of the essence.
Ray Levron | TrustRadius Reviewer

Teamwork Projects

Teamwork Projects 10.0
Based on 2 answers
We are already at an annual contract, and have been for the past 5 years; so far the system has delivered, and our personal is already trained in it. A major overhaul of our entire infrastructure (as in moving everything to a single, unified platform) might change the current continuity of Teamwork Projects on our organization, but that's not feasible in the near future.
Jose Quintero | TrustRadius Reviewer

Usability

Cisco Jabber

Cisco Jabber 9.0
Based on 6 answers
There are still some improvements to be made between MAC and Windows users. Also the share screen between various devices does not always work. Any user can quickly adapt and understand how to use Jabber. The interface is very intuitive and straight forward. The transition between interfaces on PCs, to tablets, to mobile devices is also very consistent and set up almost identically
Kaitlin Tucker | TrustRadius Reviewer

Teamwork Projects

Teamwork Projects 9.1
Based on 20 answers
The UI is clear, well laid out and very user friendly.The authors of the Teamwork Projects product have managd to cram a lot of detail into a small real estate without over-burdening the user.Adoption by my users has been extremely rapid with very little re-familiarisation required once they've got going.I do like the fact that there is an element of first-time user support embedded within the application. It means that I can point users to a sign-up page and spend very little time with them thereart
Ash Sharma | TrustRadius Reviewer

Support Rating

Cisco Jabber

Cisco Jabber 8.6
Based on 24 answers
Even with the Jabber client, Cisco support is outstanding, with the knowledge and quick response you would expect from them. Their engineers understand their products and our issues are usually addressed quickly and by the same person we originally connect with instead of getting passed to additional people. Follow-up is good too. Their support is thorough.
Debbie Johnson | TrustRadius Reviewer

Teamwork Projects

Teamwork Projects 9.0
Based on 32 answers
Customer support was okay. I didn't have much interaction with customer support. There's a learning curve for teamwork, and I wish they were more proactive with my onboarding or at least sent more frequent emails to help with the onboarding process. Other than that, things were pretty standard with their customer support.
Brian Chung | TrustRadius Reviewer

Alternatives Considered

Cisco Jabber

Cisco Jabber as a direct competitor to Skype in the world of audio conferencing offers comparable features and also presents hardware to emphasize an ideal experience. The Jabber app gives unifying communication spread over a number of platforms, ipads, and phones, like Skype for Business. It lets you send instant messages, tells you when colleagues are available or even not at work on a given day. Jabber offers audio, video, desktop sharing, and conferencing. Skype for Business does have a few features such as "Rate my Call", "Call Monitor", and the option to link with Skype's vast conduit on contacts. Jabber, overall, including the features is the better package to purchase based on the return on investment.
Anonymous | TrustRadius Reviewer

Teamwork Projects

We didn't like Asana. We thought it wasn't user-friendly at all and our team did not adapt to Asana. Some of us were not even using it because of how complex it was. We chose Teamwork and stayed with it because it was very user-friendly and it has everything our team needed.
Daniela Belevan | TrustRadius Reviewer

Return on Investment

Cisco Jabber

  • Jabber has provided a very functional alternative to our company to Lotus Sametime. We had been using Sametime for years, and as we were moving out of the Lotus/Domino ecosystem, Jabber has provided a replacement with the chat system, but also means to do voice and video calls.
  • Although handy, intensive usage of Jabber can be a curse for a company (including ours). Every information stored in Jabber is only available to the two people involved in the conversation. Without a proper knowledge management strategy, this can mean that a lot of valuable information can be shared privately as peer-to-peer conversations, and not available to people who need it.
  • Another downside of Jabber is that it can multiply stress for some people, who can be contacted very often, and be interrupted at critical moments. This can introduce additional context switching, and reduce the productivity of some people.
Anonymous | TrustRadius Reviewer

Teamwork Projects

  • The positive impact Teamwork Projects has had is difficult to quantify. We have had a noticeable improvement in task management, time tracking, and customer alignment since starting to use Teamwork Projects. This has obviously led to an increase in Customer Retention metrics.
Jeremy Weis | TrustRadius Reviewer

Screenshots

Pricing Details

Cisco Jabber

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cisco Jabber Editions & Modules

Edition
Jabber for Desktop$50.001
  1. Per License
Additional Pricing Details

Teamwork Projects

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Teamwork Projects Editions & Modules

Edition
Free ForeverFree1
Pro12.502
Premium22.502
EnterpriseContact sales team
  1. Up to 5 users
  2. per user/per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Cisco Jabber
8.6
Teamwork Projects
8.5

Likelihood to Renew

Cisco Jabber
9.9
Teamwork Projects
10.0

Usability

Cisco Jabber
9.0
Teamwork Projects
9.1

Support Rating

Cisco Jabber
8.6
Teamwork Projects
9.0

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