Cisco's Meraki Go offers Indoor and Outdoor Wireless Access Points so you can have fast and reliable WiFi, no matter where your business goes. By incorporating the latest hardware standards, Meraki Go access points simply plug into your network and get to work.
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Workspace ONE Unified Endpoint Management (UEM)
Score 6.7 out of 10
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VMware acquired Airwatch in 2014. Workspace ONE is a Unified Endpoint Management (UEM) solution and is available in Standard, Advanced, Enterprise, and Advanced for VDI editions.
Single site where wifi and wired connections are needed with on site and remote support needed. Possibly also VPN access. Or as we use it, at home for better management of network, guest access for family, for visitors and also content filtering to keep everyone safe too. They keep adding features so there may be more just added or upcoming I might have missed. It's probably not best for larger multi site businesses but small single or dual site with VPN it works awesomely.
Workspace ONE Unified Endpoint Management is best suited for mid to large-size companies that require all the functions that it presents. It is a plus if you are well known with the VMWare "Horizon" ecosystem and use some of these solutions. It's to hard and resource intensive to setup and manage for small companies. Next to that it is to costly for only basic functionality compared to other solutions
Enrollment is a snap with many different options. This allows organizations with corporately owned or BYOD programs to bring devices under management in a flexible and scalable solution.
Deployment of apps-AirWatch makes deploying apps across your organization simple a quick.
AirWatch is usually close to "Zero Day" ready with major hardware manufacturers updated features. Many of the Android and iOS updated features are incorporated into the environments almost as soon as they are released.
AirWatch has great customer service. This was not always the case but as the company has grown over the last year in particular, I have been receiving better customer service compared to other MDMs.
One thing I would add is that sometimes the app has downtime or works particularly slowly on the weekends. Why that is, I'm not sure, maybe because I have an older iPhone.
On-Premises solution is very slow compared to SAS and which is causing many issues while accessing emails on a device, server management, contacts sync issues, Reporting issue
AirWatch Inbox application was very buggy and created a lot of issue in our organization and it seems no one is happy with the performance AirWatch Inbox is giving.
It is very costly as per analysis provided by Gartner quadrant and for a small organization or for small user base it is not that much suitable.
We've used it for 3 years and our contract is up later this year. We own the licenses, but we would have to either renew cloud services or bring the services in-house and install on servers here. We may want to see what's new in the marketplace that could be just as useful and cost effective.
It works well for our environment and what we're using it for. It actually does more than we're currently utilizing, but I believe our needs will change in the near future and we could utilize more features.
Just in the past few weeks our staff has had several issues with the website. It is either taking a long time to load anything or we are not able to get in at all. This is very frustrating when you are trying to manage and enroll users. It was down 2 days in a row just this past week. Not good!
Went over the availability just a minute ago on the last rating. Don't use the reporting too much but will likely begin that soon. Integration with Active Directory doesn't seem to bog either system down.
It's good, it can be better, but it's good. We had problems with Outlook 365 disconnecting and their support wasn't able to help us. We spent a few hours on the phone and finally, one of our NOC guys decided to change the MTU. I'm sure their support is good, I just think that this time we didn't find the right person.
There is a separate portal for Workspace One + Chat function. The support is fast but sometime you need a little but luck that the right person is supporting your case. Case escalation is not really working.
AirWatch support was included and helped with every step of the implementation. They have their "university" with helpful documents and phone support 24x7.
Cisco Meraki Go is very fast and offers high productivity than other solutions available in the market. It offers a wide range of features in a very affordable pricing model which is quite a competition for all the alternatives out there. Since we have offices in remote as well, that's why we went with Meraki Go as it can be easily moved from one location to another.
Airwatch remains a leader in Gartner's Magic Quadrant and meets the data mobility needs of our organization. We are looking at moving to the cloud with Office365 and are evaluating the Intune/EMS/MAM/Rights Management suite. We have set up both Airwatch and Intune/EMS/MAM/Rights Management in a lab environment and have compiled some good comparison data and are looking to further evaluate these products. From our testing Airwatch has good integration with Office365 and is more feature rich and has more robust controls in both the MDM and Data Management/Security space. If someone is looking for a more simple solution without MDM and they are considering providing email and calendar access only Intune/MAM may be the way to go.
The ease of deployment can be moved from one site to another easily. There is no need for any source or managing controller and hence it can be easily moved with the same configuration. This type of solution is best for teams who work together and are on the move from one location to another and who rely on high performance and good security for their wifi network.
Visibility of all support team, their location, apps installed on devices and security level, which guarantees information is secure.
Users don't have the time to be spending their telecom plans on apps that are not accepted for corporate use. So, this plans can be controlled and money saved.
Cost happens to be an OpEx one, and even though it is not visible in ROI, when you calculate how much money represents data leak, information lost, users not arriving to attend customers, and more. The cost is giving you a return on customer satisfaction and continuity.
