Likelihood to Recommend Single site where wifi and wired connections are needed with on site and remote support needed. Possibly also VPN access. Or as we use it, at home for better management of network, guest access for family, for visitors and also content filtering to keep everyone safe too. They keep adding features so there may be more just added or upcoming I might have missed. It's probably not best for larger multi site businesses but small single or dual site with VPN it works awesomely.
Read full review WatchGuard XTM comes in different models, so you can choose the model best suited for your company size. I think it works well in small as well as very large networks. I have not used this feature, but you can create a "FireCluster" to connect member devices of the same model if you need to put multiple WatchGuard XTMs in your environment. Coming from command line, it took a little adjusting to learn which screen to use to set up the different rules. Once you understand how to set up policies, it is simple to create more. New firewall administrators would appreciate the ease of creating policies, and expert administrators should find everything they need plus extra features.
Read full review Pros Cheap and fast hotspot supporting multiple simultaneous clients. Guest control through a Captive portal. They work with the 802.11ac Wave 2 protocol. They direct the WiFi signal directly to the client that is accessing the internet and increase the quality of the signal. Managed in the cloud and accessed via the web Read full review Proxy filter. Link redundancy. Security. Read full review Cons One thing I would add is that sometimes the app has downtime or works particularly slowly on the weekends. Why that is, I'm not sure, maybe because I have an older iPhone. Read full review Support can be hard to work with. While they are typically knowledgeable, there can be a language barrier. Also, most troubleshooting seems intrusive which is a problem in a production environment. The throughput of the cheaper models leaves something to be desired. Have had some issues running VOIP behind these, but have not been able to narrow down the issues to the phone provider or WatchGuard yet. Read full review Likelihood to Renew It's just as easy to use as Meraki but a perfect fit for home and SMB. It's a no-brainer.
Read full review Support Rating It's good, it can be better, but it's good. We had problems with Outlook 365 disconnecting and their support wasn't able to help us. We spent a few hours on the phone and finally, one of our NOC guys decided to change the MTU. I'm sure their support is good, I just think that this time we didn't find the right person.
Read full review Alternatives Considered Cisco Meraki Go is very fast and offers high productivity than other solutions available in the market. It offers a wide range of features in a very affordable pricing model which is quite a competition for all the alternatives out there. Since we have offices in remote as well, that's why we went with Meraki Go as it can be easily moved from one location to another.
Read full review Again, WatchGuard is priced much lower than other vendors in its space. It may not have some of the bigger features such as Layer 7 awareness. It's more simple to manage and provides IT staff the time to work on other tasks versus time spent to create complex rule sets.
Read full review Scalability The ease of deployment can be moved from one site to another easily. There is no need for any source or managing controller and hence it can be easily moved with the same configuration. This type of solution is best for teams who work together and are on the move from one location to another and who rely on high performance and good security for their wifi network.
Read full review Return on Investment Meraki has improved our business and our sales by a lot. Customers are always happy to enter our brewery and have a drink, even more, when their internet works to near perfection. I even catch myself watching an episode or two on netflix during my lunch break, considering the internet can support my 4k streaming. Read full review Easy to set up and connect firewalls Easy to set up branch tunnels Less time spent training Read full review ScreenShots