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55 Ratings

Meraki MR

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55 Ratings
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Score 8.8 out of 100
25 Ratings
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Score 7.7 out of 100

Likelihood to Recommend

Meraki MR

A Cisco Meraki MR is well-suited for highly visible locations where a device needs to be suddenly integrated and not drawing attention to itself. It may not be so well-suited to environments where in depth monitoring of traffic to specific destinations needs to be quickly determined and throttled on an as needed basis, such as in a conference environment.
Anonymous | TrustRadius Reviewer

Cisco Secure Web Appliance (formerly Cisco WSA)

We have both scenarios where we can describe that. For example, in the HQ, where we have about 3,000 users, Cisco IronPort Web Security Appliance is the ideal solution, because we can consolidate all the Internet access, policies, rules, etc. in the same box. However, if you have small offices with a few users, it's hard to justify one big and expensive box that could cost more than the whole office infrastructure.
Eduardo Viero | TrustRadius Reviewer

Pros

Meraki MR

  • Layer 7 Firewall Embedded
  • Different type of access control and guess portal
  • Traffic shaping and bandwidth rate limits for high demands application
  • Health option to identify quickly different problems with the performance
  • Integration with third party guess portal like “Eleven WiFi” for customize guess access
  • Analytics and reports of usage very helpful in order to obtain data of your internet usage and allocate resources more efficient
Jose De Jesus | TrustRadius Reviewer

Cisco Secure Web Appliance (formerly Cisco WSA)

  • SMA gave us central control over multiple servers, simplifying management.
  • Performance of the Appliance VM exceeded that of our old physical appliance-based solution.
  • Convenient licensing for virtualized environments that allows easy scaling.
Anonymous | TrustRadius Reviewer

Cons

Meraki MR

  • There needs to be an easier way to see which devices are being heavier used, so as to determine needed adjustments.
  • It would be good to have more in-depth access to what locations connected devices are navigating to.
  • Cost. These devices could be a little more competitive if the cost were lower. Meraki prices itself out of some sales.
Anonymous | TrustRadius Reviewer

Cisco Secure Web Appliance (formerly Cisco WSA)

  • The default metrics on the dashboard visualization are not that useful. It is not much customizable too. Some of the dashboard features like load, volume, etc. can have a hide option.
  • The false negatives are more than false positives. A lot of the times, it verdicts the same email as malicious and non-malicious. This can be reduced.
Kuntal Das | TrustRadius Reviewer

Usability

Meraki MR

Meraki MR 8.6
Based on 2 answers
The Cisco Meraki MR web interface is best in class when it comes to network management. While some networking knowledge is needed to understand what you are doing, no specialized training in any one specific operating system is required to design a whole network.
Anonymous | TrustRadius Reviewer

Cisco Secure Web Appliance (formerly Cisco WSA)

Cisco Secure Web Appliance (formerly Cisco WSA) 9.0
Based on 1 answer
Because it's one of those products you almost don't realize it exists from the end user. From the administrator perspective, you can do everything on its web interface and it's very intuitive to manage, once you know the concepts behind identities, acls, etc. Also, once you build the control structure, I mean, you link 'local' groups with your own Active Directory groups, as we did here, you don't need to be managing those things on the appliance itself.
Eduardo Viero | TrustRadius Reviewer

Support Rating

Meraki MR

Meraki MR 8.8
Based on 25 answers
Meraki support is usually top notch. The are quick to respond and stick with an issue until it is resolved. One of the difficulties I've had with Meraki MRs is the limited ability the customer has in troubleshooting. Much of the more technical aspects of resolution can only be accessed by the Meraki support team, meaning dedicated IT teams are reliant on them when more complicated issues arise.
Dennis Chwee | TrustRadius Reviewer

Cisco Secure Web Appliance (formerly Cisco WSA)

Cisco Secure Web Appliance (formerly Cisco WSA) 7.0
Based on 4 answers
Our experience with Cisco's support was terrible. Other than the fact that they don't respond to service-related emails with urgency, they also keep on changing the policies that affected us. Recently, they came up with a new look for the same software, which was insanely slow. Renewal of keys for the old interface took months. Overall, the support was not very friendly from the users' point of view.
Kuntal Das | TrustRadius Reviewer

Alternatives Considered

Meraki MR

Meraki MR are certainly one of the good products on the market. The ease of use, configuration from the dashboard and the rollout are certainly the main differentiators of Meraki. The lifetime warranty of MR (not outdoor models) is also a great advantage.But, the licenses to pay as long as you use the product may discourage some buyers (vs Fortinet for example).
Anonymous | TrustRadius Reviewer

Cisco Secure Web Appliance (formerly Cisco WSA)

At home I have a McAfee service that does similar tasks and helps manage the users of my internet. McAfee seems more user friendly and easier to set exceptions.
Anonymous | TrustRadius Reviewer

Return on Investment

Meraki MR

  • Very easy deployment when we moved a major office location.
  • When we added special business needs we were able to add a Wi-Fi channel for special access with minimal IT effort and configuration.
  • Easy to setup, deploy and install when we have added remote sites.
Anonymous | TrustRadius Reviewer

Cisco Secure Web Appliance (formerly Cisco WSA)

  • Security! Security! Security! We are financial company that work with very sensitive information. A lot of unsafe traffic was blocked on the Cisco IronPort WSA over years of using it. We did not earn on it but absolutely sure that we did not lose 'gazillion' of dollars being infected or scammed.
  • Easy to configure and use, no need to teach new personnel how work with this product (hopefully saving time = saving money).
  • Unfortunately the price of license subscription made financial managers push IT dept. to look for something cheaper.
Valery Mezentsau | TrustRadius Reviewer

Pricing Details

Meraki MR

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cisco Secure Web Appliance (formerly Cisco WSA)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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