The Cisco Meraki MR Wireless Access Points is a good solution although not for everyone. Cost wise it is more expensive than competition. Technically speaking, if you are going for a full Cisco Meraki solution from firewall, switches, WAP, and management app, it requires a solid technical understanding of where each part and piece falls. If you have the money and the technical capabilities (in house or outsourced) then it is a solid platform that leans on Cisco's respectable history in the communications and infrastructure industry.
We work in the electric industry. These should not be used in a high-heat environment. We like to keep the temperature of the room in the low 60's so they are not suited for our Substation locations due to extreme heat and cold. However, they perform great in a server room.
It's cloud based, so as long as we have an internet connection, we can access it. Whenever we push a change, it's one stop like a single pane of glass to manage all our equipment. And so that's what I liked about it.
So the Cisco Meraki MR Wireless Access Points dashboard, it's a little bit like comparing Apple and Android. So with Android you can do a lot more configuration, whereas with Meraki there are a lot of assumptions about a radio resource management. There are a lot of assumptions around, for instance, when it does a heat map, it's a heat map, which is a population density rather than a wireless coverage heat map. So that can cause confusion because normally when you look at heat map, you're looking at, that is a metric for how well it's performing rather than how many devices are using it. So I think that's always at the bone of contention around one of the things it can do.
It is a solution that works very well. It is almost like setup and forget, since the solution works. When issues occur, documentation is available with detailed steps on how to solve this problems you are facing, of course Technical Support is always ready to help. We have had instances where an Access Point fails and within 2 days we have the replacement
To get basic functionality doesn't take long. Set up a new Meraki Dashboard activate the licenses and get internet connection for the APs and you are more or less done. The Dashboard will find your items and you're good to go.
The Dell PowerConnect switch is a great switch in certain use cases. It really works well when training users to set up their own vlans in a technology class. We have a lot of different scenarios happening at this company, with 8 different buildings and multiple different affiliate entities. For some of the departments, the budget is the most crucial element. That is where the Dell PowerConnect switches are a really great option.
We have not had any issues with the Meraki WiFi Access Point hardware but we did encounter a problem with a Meraki LAN switch that failed to power up. Upon a email into the Meraki Support, they promptly called back and we went over some quick tests to determine a power supply problem. A replacement LAN switch was sent to me the next day.
Dell ProSupport is outstanding. Dell ProDeploy is likewise outstanding. I prefer them even over traditional Cisco support. I've had repeated cases where Dell immediately addressed or fixed an issue with US-based support, including firmware hotfixes. Not even Cisco can boast that.
There were documents that detailed how the WiFi Access Point was to be installed and mounted. The only issue was to cable the device, we use a third party for this type of work and typically has to be performed after normal business hours. Other than that, the installation was easy.
We were more on a Cisco Wireless Controller set up, which takes a lot longer to control and that's why we've actually gone through a cloud-based product, which is very easy compared with the old traditional way that we used to have. It's more ease of software. They've got very similar features, but it's easy to set up and maintain into the future.
I selected Dell mainly due to previous experience using them in a business environment. I've never had a unit fail on me and when my budget for equipment like network switches has been less than a training class on how to use those switches, it's incredible to be able to find quality equipment at the price point Dell offers and even more so when their enterprise support has been as excellent as I have been accustomed to dealing with. In all honesty, even if I had a larger budget, I would have bought these same switches since they were exactly what I needed to suit my needs. We looked into HPE/Aruba network switches, and while they would have performed everything we needed and more, they were almost four times the cost of these Dell network switches. That's a hard sell when it comes to planning a tight budget.
As far as I know, it's 10. I mean, because like I said, I manage stuff in the south. I have coworkers that manage it in the north. And so the scalability of it to be able to be go in and see the configurations of the ones in the north as well as they can see in the south. So across the board, it works really well for how widespread out it is.
Uptime has improved significantly. The dashboard automatically keeps devices up to date by scheduling upgrades at remote times (say 2am on a Sunday)
Swapping to Cisco Meraki MR Wireless Access Points has reduced the management overhead. No more long controller software hardware upgrades and obviously no more need for beefy central controllers.
