What users are saying about
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Top Rated
70 Ratings
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86 Ratings

Cisco Meraki MS

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Top Rated
70 Ratings
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Score 9.4 out of 100

Ubiquiti Networks UniFi

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86 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

Cisco Meraki MS

[Cisco Meraki MS is] best suited for companies with multiple sites that want visibility and switch management in one platform. The Meraki series is most likely a better fit for small to mid-size companies that are comfortable with a cloud first approach. IT departments that have a string desire to use advanced features and "get under the hood" may be unhappy with Meraki. Your only way to mange the switches it really through there cloud, the switches have a very debug centered local webpage. Companies also looking for 40/100 GBPs would have a wider model range in another vendor, Meraki also dos not support Fibre Channel. If departments also want to control updates on a certain version, Meraki may not be ideal, they do not let you get too far behind in firmware. They have in the last 6 years really kept adding so many new features and have a good value stream and have been increasing the product portfolio a lot.
kevin mcgillicuddy | TrustRadius Reviewer

Ubiquiti Networks UniFi

In the past few months we purchased thousands of dollars in brand new networking equipment from Ubiquiti. IT DOES NOT WORK CORRECTLYWe bought 2 sets of hardware. 1 for home office and 1 for work. They both have the same issue (internet stops working). We have emailed literally dozens of times with customer service and they have not been able to resolve the issue. We have requested escalation to more trained technicians and have asked them to log into our system to assess. None of this has happened and our internet continues to intermittently work.
Anonymous | TrustRadius Reviewer

Pros

Cisco Meraki MS

  • Meraki MS switches are wonderful at allowing a network admin to configure a VPN mesh network without having to have highly specialized knowledge. Unlike Cisco switches, there is no CLI, there is only a GUI, and Meraki support helps you set it up as you add nodes to your network.
  • Meraki MS switches are easy to deploy. Full stop.
  • They can work with any firewall or ASA but I would strongly recommend using the Meraki MX security appliance if you are going to use Meraki MS switches because they were made to work together.
  • They easily stack. It's all done for you in the Meraki cloud control panel.
  • They will get an address from your admin VLAN's DHCP scope and keep it. Even if you unplug it and move it, you will not have to worry about addressing it.
  • The GUI is online and you can reach it from anywhere, so as long as you have the credentials, you can manage the network from any device that has a browser.
Jane Updegraff | TrustRadius Reviewer

Ubiquiti Networks UniFi

  • AP's are very affordable.
  • Most of the AP's are highly reliable and can be used indoors or in covered outdoor spaces.
  • Outdoor Mesh AP's with an external directional antenna can effectively cover outdoor spaces with dual band wifi better than much more expensive APs.
  • Unifi Protect via the Cloud Key Gen2+ is probably the slickest, most affordable IP camera system on the market right now.
  • Unifi controller is powerful yet simple to administrate.
  • Remote management of entire networks through a single pane of glass is easy to accomplish with the Unifi controller.
  • Cloud Key Gen2 solves problems with the first Cloud Key wiht a built-in battery backup.
  • When you are "full stack" Unifi with wifi, network switches and gateways, the control you can wield over a network in just a few clicks and the amount of data you can glean from a quick glance in the controller is incredibly impressive. It makes an IT guy wish every product/service could be so tightly and well-integrated.
  • Community support is excellent, Unifi staff monitors their official forums and responds to almost every thread.
Patrick Plaisance | TrustRadius Reviewer

Cons

Cisco Meraki MS

  • Firmware management could be a little [more] customer change management centric.
  • Some of the online portal could be more pop-out driven instead of navigating back and forth between pages and reloading the page to do simple things.
  • Instances where Meraki switches won't have cloud access for long periods of time make it difficult to be able to maintain switch code configuration.
Trevor Harley | TrustRadius Reviewer

Ubiquiti Networks UniFi

  • VLANs: They can make these work more smoothly. Setup can be more intuitive.
  • Cloud Key: These need to be stabilized; they lose their programming a little too easily.
  • Stop selling the Gen-1 cloud key: No battery means you need an external power source or you must be onsite to power it off before updating.
  • Portal can be modernized.
Vin Campbell | TrustRadius Reviewer

Likelihood to Renew

Cisco Meraki MS

Cisco Meraki MS 10.0
Based on 1 answer
Great product and we're always watching for new additions from meraki
Anonymous | TrustRadius Reviewer

Ubiquiti Networks UniFi

No score
No answers yet
No answers on this topic

Usability

Cisco Meraki MS

No score
No answers yet
No answers on this topic

Ubiquiti Networks UniFi

Ubiquiti Networks UniFi 9.5
Based on 3 answers
UniFi's system is intuitive in how options are placed and explained throughout the interface. What is not directly explainable within the interface, Ubiquiti does provide several knowledgebase documents explaining best practices and methods of troubleshooting when things don't go exactly right. We've been using them for over three years, and the benefits vastly outweigh any negatives we could come up with on the equipment and system.
Brandon Patton | TrustRadius Reviewer

Support Rating

Cisco Meraki MS

Cisco Meraki MS 9.4
Based on 26 answers
Meraki support is always helpful when we run into any issues. They have helped us through config and best practices in many cases as well. They have been one of the most effective support groups I have worked with. The only occasional downside is more unique to us. We use some Cisco Catalyst switches for data center management and other Layer 3 functions. When issues come up in the Data center that has both Cisco and Meraki, the two support groups tend to shift blame towards each other for a bit until we find the issue.
Mikel Seidl | TrustRadius Reviewer

Ubiquiti Networks UniFi

Ubiquiti Networks UniFi 7.9
Based on 7 answers
Support tickets can be proactively created within the dashboard with full detailed documentation. The Ubiquiti website provides detailed documentation on support. Forum and user groups also provide the interested community with information that covers all aspects of issues or questions users can encounter with the latest and most updated information.
Tiago Mokwa | TrustRadius Reviewer

Alternatives Considered

Cisco Meraki MS

Cisco Meraki MS Switches offers more features and better ROI than other switches in the market place. They are super fast, very stabile and easy to manage. Support is high quality and easy to access. They continue to improve and expand their offerings to allow the ROI to grow over time. The portal is easy to navigate and providss more features than almost any one really needs.
Laurance J. Specht | TrustRadius Reviewer

Ubiquiti Networks UniFi

We've had all kinds of access points and switches in our organization over the years. Between Apple AirPort, NetGear, LinkSys, and Dell, the UniFi access points have been the best ones. The UniFi switches have been good except for some minor mishaps with firmware bugs. We eventually landed on Dell-managed switches for the racks of servers, but the UniFi switches have a place for connecting various office spaces to the racks. We opted not to go with the UniFi threat management gateway because pfSense offers a much more feature-rich experience for controlling proxies and firewalls that UniFi just doesn't handle well (yet).
Aaron Smith | TrustRadius Reviewer

Scalability

Cisco Meraki MS

Cisco Meraki MS 9.4
Based on 9 answers
The scalability is one of the key features and is very ease to use and understand quickly. Additional modules can be added with ease without having to build configs and apply them manually as in a traditional cisco networking infrastructure. This makes it ideal for fast paced environment where requirements are often changing.
Tom Shepherd | TrustRadius Reviewer

Ubiquiti Networks UniFi

No score
No answers yet
No answers on this topic

Return on Investment

Cisco Meraki MS

  • One critical business objective was a worry-free network. This is it!
  • Another business objective was to be able to manage my entire network from a single interface. Meraki delivers again! Not having to be in the building to monitor, manage and configure networking equipment is worth the weight of these devices in gold.
  • I wanted to be able to see everything that was happening on my network. Meraki enables that. I can see every device, what each is doing, set alerts for when individual ports go down or the device that is attached stops sending packets, etc. The visibility into my network's performance and security is unprecedented. I never knew what I was missing and I do not want to go back!
Nathan Roberts | TrustRadius Reviewer

Ubiquiti Networks UniFi

  • Unifi's excellent price points make it easy to add an AP if necessary without breaking the bank.
  • The initial problem with Gen1 Cloud Keys caused a lot of problems for us. The units would reboot or corrupt themselves and configuration locally or via remote was impossible. They have since fixed the problem.
  • Being simple to set up has made them a go-to for installing at new sites, and we can easily train some of our lesser-experienced techs on how to use the controller software for maintenance and monitoring.
Michael Metalios | TrustRadius Reviewer

Pricing Details

Cisco Meraki MS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Ubiquiti Networks UniFi

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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