What users are saying about
Top Rated
79 Ratings
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Top Rated
120 Ratings
Top Rated
79 Ratings
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Score 9.2 out of 100

Ubiquiti Networks UniFi

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Top Rated
120 Ratings
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Score 8.3 out of 100

Attribute Ratings

  • Cisco Meraki MS is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

9.3

Cisco Meraki MS

93%
34 Ratings
7.9

Ubiquiti Networks UniFi

79%
41 Ratings

Likelihood to Renew

10.0

Cisco Meraki MS

100%
1 Rating

Ubiquiti Networks UniFi

N/A
0 Ratings

Usability

Cisco Meraki MS

N/A
0 Ratings
9.5

Ubiquiti Networks UniFi

95%
3 Ratings

Support Rating

9.0

Cisco Meraki MS

90%
25 Ratings
7.5

Ubiquiti Networks UniFi

75%
10 Ratings

Product Scalability

9.3

Cisco Meraki MS

93%
15 Ratings

Ubiquiti Networks UniFi

N/A
0 Ratings

Likelihood to Recommend

Cisco Meraki MS

This product will go to the top of the list of what I will use again. It makes support significantly easier and that is important to the operations here. I feel this is a strong candidate to be used in just about any configuration. It is very adaptable.
Anonymous | TrustRadius Reviewer

Ubiquiti Networks UniFi

In the past few months we purchased thousands of dollars in brand new networking equipment from Ubiquiti. IT DOES NOT WORK CORRECTLYWe bought 2 sets of hardware. 1 for home office and 1 for work. They both have the same issue (internet stops working). We have emailed literally dozens of times with customer service and they have not been able to resolve the issue. We have requested escalation to more trained technicians and have asked them to log into our system to assess. None of this has happened and our internet continues to intermittently work.
Anonymous | TrustRadius Reviewer

Pros

Cisco Meraki MS

  • Meraki MS switches are wonderful at allowing a network admin to configure a VPN mesh network without having to have highly specialized knowledge. Unlike Cisco switches, there is no CLI, there is only a GUI, and Meraki support helps you set it up as you add nodes to your network.
  • Meraki MS switches are easy to deploy. Full stop.
  • They can work with any firewall or ASA but I would strongly recommend using the Meraki MX security appliance if you are going to use Meraki MS switches because they were made to work together.
  • They easily stack. It's all done for you in the Meraki cloud control panel.
  • They will get an address from your admin VLAN's DHCP scope and keep it. Even if you unplug it and move it, you will not have to worry about addressing it.
  • The GUI is online and you can reach it from anywhere, so as long as you have the credentials, you can manage the network from any device that has a browser.
Jane Updegraff | TrustRadius Reviewer

Ubiquiti Networks UniFi

  • AP's are very affordable.
  • Most of the AP's are highly reliable and can be used indoors or in covered outdoor spaces.
  • Outdoor Mesh AP's with an external directional antenna can effectively cover outdoor spaces with dual band wifi better than much more expensive APs.
  • Unifi Protect via the Cloud Key Gen2+ is probably the slickest, most affordable IP camera system on the market right now.
  • Unifi controller is powerful yet simple to administrate.
  • Remote management of entire networks through a single pane of glass is easy to accomplish with the Unifi controller.
  • Cloud Key Gen2 solves problems with the first Cloud Key wiht a built-in battery backup.
  • When you are "full stack" Unifi with wifi, network switches and gateways, the control you can wield over a network in just a few clicks and the amount of data you can glean from a quick glance in the controller is incredibly impressive. It makes an IT guy wish every product/service could be so tightly and well-integrated.
  • Community support is excellent, Unifi staff monitors their official forums and responds to almost every thread.
Patrick Plaisance | TrustRadius Reviewer

Cons

Cisco Meraki MS

  • People who are coming from enterprise switches or command line options may feel limited
  • If internet is having issue, managing the switches can become more burdensome
  • Switches do not have as many advanced features as enterprise switches
  • Delay in reporting and debugging
kevin mcgillicuddy | TrustRadius Reviewer

Ubiquiti Networks UniFi

  • VLANs: They can make these work more smoothly. Setup can be more intuitive.
  • Cloud Key: These need to be stabilized; they lose their programming a little too easily.
  • Stop selling the Gen-1 cloud key: No battery means you need an external power source or you must be onsite to power it off before updating.
  • Portal can be modernized.
Vin Campbell | TrustRadius Reviewer

Pricing Details

Cisco Meraki MS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Ubiquiti Networks UniFi

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

Cisco Meraki MS

Cisco Meraki MS 10.0
Based on 1 answer
Great product and we're always watching for new additions from meraki
Anonymous | TrustRadius Reviewer

Ubiquiti Networks UniFi

No score
No answers yet
No answers on this topic

Usability

Cisco Meraki MS

No score
No answers yet
No answers on this topic

Ubiquiti Networks UniFi

Ubiquiti Networks UniFi 9.5
Based on 3 answers
UniFi's system is intuitive in how options are placed and explained throughout the interface. What is not directly explainable within the interface, Ubiquiti does provide several knowledgebase documents explaining best practices and methods of troubleshooting when things don't go exactly right. We've been using them for over three years, and the benefits vastly outweigh any negatives we could come up with on the equipment and system.
Brandon Patton | TrustRadius Reviewer

Support Rating

Cisco Meraki MS

Cisco Meraki MS 9.0
Based on 25 answers
Cisco support for the Meraki products is great. I have a dedicated representative who I can reach out to at any time. They offer numerous online resources and easy to follow tutorials to help the most novice user feel like a pro. When I need support they were ready and quickly helped me solve my problems.
Laurance J. Specht | TrustRadius Reviewer

Ubiquiti Networks UniFi

Ubiquiti Networks UniFi 7.5
Based on 10 answers
Support tickets can be proactively created within the dashboard with full detailed documentation. The Ubiquiti website provides detailed documentation on support. Forum and user groups also provide the interested community with information that covers all aspects of issues or questions users can encounter with the latest and most updated information.
Tiago Mokwa | TrustRadius Reviewer

Alternatives Considered

Cisco Meraki MS

Cisco Meraki equipment is easier to configure, setup, and deploy as well as manage. The only thing I will say for the other gear is that they have their special niche requirements, protocol options, and special configuration options that not all Meraki gear has. Meraki gear cannot do everything that other switches out there can do for specific requirements. For the most common network requirements, Meraki can do it!
Trevor Harley | TrustRadius Reviewer

Ubiquiti Networks UniFi

Ubiquiti is overall easier to work with. There is no special training needed to accomplish many of the things required with a Cisco product. Since my time is stretched thin, I need something that I can manage without being weighed down by command-line communications. Also, I am able to use my wireless devices to maintain every Ubiquiti device on my network.
Anonymous | TrustRadius Reviewer

Scalability

Cisco Meraki MS

Cisco Meraki MS 9.3
Based on 15 answers
We have had no trouble linking multiple switches together with a daisy chain cable. We have done this throughout our building and have added them as switch stacks so that they appear as one large switch. It's even better when combined with port aggregation on our fiber feed lines for 20GB throughput back to the core network.
John Glenn | TrustRadius Reviewer

Ubiquiti Networks UniFi

No score
No answers yet
No answers on this topic

Return on Investment

Cisco Meraki MS

  • One critical business objective was a worry-free network. This is it!
  • Another business objective was to be able to manage my entire network from a single interface. Meraki delivers again! Not having to be in the building to monitor, manage and configure networking equipment is worth the weight of these devices in gold.
  • I wanted to be able to see everything that was happening on my network. Meraki enables that. I can see every device, what each is doing, set alerts for when individual ports go down or the device that is attached stops sending packets, etc. The visibility into my network's performance and security is unprecedented. I never knew what I was missing and I do not want to go back!
Nathan Roberts | TrustRadius Reviewer

Ubiquiti Networks UniFi

  • The access points and switch were extremely affordable and we've had minimal downtime over the life of the products.
  • The switch was in our main rack and there was a bug in the firmware that would reboot the switch if you made a change to one of the switch ports (that was not in use at the time). This caused our entire organization to have a network outage, in the middle of the day. Fortunately we didn't have any customer refunds to issue. We've had to purchase different switches for the main racks, and place the UniFi switch in a better suited place.
Aaron Smith | TrustRadius Reviewer

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