Likelihood to Recommend Small office, small business, medium business even larger enterprise can work on Cisco Meraki MX if they can sacrifice some of the functionality that Cisco Meraki MX can not provide. To enhance security, I would advise combining with cloud delivered firewall.
Read full review The platform and product selection as a whole covers a lot of range. The pricing is low enough and the levels granular enough that even customers that only need the use of a few features of the product can buy into the ecosystem with reasonable investment and grow with confidence without having paid too much. One thing that this enterprise company gets is this: Many small companies need enterprise-class features but don't have the user count to justify purchasing enterprise-class solutions. It is not that they don't need advanced features, it's just that enterprise vendors assume that small companies only have basic needs. It is not true, but you can't buy a solution that is only sold in hundreds of seats if you have 25 users in your company. Cradlepoint NetCloud does a good job of getting this right. You can buy a single seat or hundreds of seats, and the price is truly commensurate with your seat count. Everyone gets the enterprise features, you only pay for the seats you need.
Read full review Pros The management is the best. I'm an old-fashioned networking guy, so I'm used to going to the site itself and connecting. For example, a console cable and start and start configuring. Now since the management is so easy on Meraki I can configure everything from the headquarters from where I sit in Israel and then just go to the site and connect and basically, it's plug and play. After I configure everything from my office in Israel, I can just go to the site for a few hours, and connect everything. Just the magic happens. Read full review Remote router management Grouping and templating configurations Notifications and showing cellular health Read full review Cons Map and floor plan area is clunky. The way you need to segment devices by network causes you to need to go to different dropdowns to see everything at a single site. They have improved this and now allow you to add firewall, switches and wireless to create a single site, but still a bit clunky. Read full review Group management of devices could be easier. Customized reporting would be nice. The task scheduler is not very robust (only one task is available for scheduling). Read full review Likelihood to Renew As we have it in place now, we will continue to keep it at our remote sites. Future expansion is something we are reviewing, and may well start with some of the larger switches as they seem to offer good performance and management at a reasonable price. Wireless is also something we're investing in and their devices are great for that.
Read full review Usability The Cisco Meraki MX series is very easy to use. Setting up user VPN access, site to site VPN to tie multiple locations together and managing all your devices. You can even download the latest firmware and install without ever leaving the dashboard. Meraki is the very definition of easy to use
Read full review Device management is nearly the same as if you logged in locally, giving a familiar feel to the interface. Device group management can be cumbersome when pushing firmware updates.
Read full review Support Rating I haven't ever had a bad experience with Meraki support. On the few occasions where I wasn't understanding the UI or needed some clarification about what a setting actually would do, I contacted them and they were very quickly able to provide help. Returns are simple and fast, too. We had to return a defective device one time and they shipped the replacement before we had even un-racked the one that was faulty. Unlike many other vendors, they didn't ask use to a do long list of scripted diagnostics, they just took my word for it that the device was broken and sent out a replacement immediately
Read full review Every time I have engaged support, it has been a satisfying experience. Because they cover such a wide range of applications, I do have to spend more time explaining our intended results and rationale than I would have to do with a more focused vendor, but it's a minor tradeoff for the value of saved time in every other aspect of the solution.
Read full review Implementation Rating Good product and simple to use.
Read full review It is much easier to group your devices within NetCloud prior to deployment. We ran into issues of lost/changed settings when grouping devices that had already been deployed
Read full review Alternatives Considered Overall, for a new network admin or a non-IT person, the Cisco Meraki MX is much easier to configure for a single site than the Cisco ASA Firewalls. ASA can be quicker for those with a background in Cisco command line OS.
Read full review The cost of equipment, lines, and services was over 1,000 times the five year cost of Cradlepoint (formerly Pertino) when looking for a complete WAN replacement. Using small Linux devices (Intel NUCs) instead of expensive networking hardware provided equal service levels when we needed passthrough site-based access, rather than buying specific hardware from a vendor (including even Cradlepoint, though the integration is great and I do recommend their devices - especially for their cellular data redundancy features)
Joe Foran Director Of Information Technology and HIPAA Privacy Officer
Read full review Scalability The Cisco Meraki MX is basically a good product, but not perfect. If you compare the Cisco Meraki MX with a Fortigate or Cisco Firepower, you quickly realize that this system can do less than the reference product. The Cisco Meraki MX can be used in small environments, but in large environments you have to check carefully whether it really makes sense to use it.
Read full review Return on Investment VPN tunnel between locations has been up 99% of the time in the 7 years that I have used the Cisco Meraki MXs in my current position. That does not include ISP issues because, in my mind, that shouldn't dictate the performance of the Cisco Meraki MXs. Sometimes we get phishing emails with malicious links in them. We are able to block the URLs on our network using the Cisco Meraki MXs, and the appliance configuration sets in less than a minute. Blocking that link for anyone over VPN or on the LAN. The interface is really simple and configuration is a breeze, which makes deploying a new Cisco Meraki MX really fast and easy. Replacing an Cisco Meraki MX is even easier, Just remove the old and add the new and all the configuration stays for the new appliance to use. Saves so much time and money. The biggest thing is we have not had really any issues with any of our Cisco Meraki MXs going down in the past 7 years. The reliability with these devices are amazing. Read full review It has freed me up to do more productive things instead of troubleshooting the VPN. It has made my employees happier because they have less frustrations working from home or on the road. Read full review ScreenShots