Cisco Meraki MX vs. IBM MaaS360

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Meraki MX
Score 9.0 out of 10
N/A
Cisco Meraki MX Firewalls is a combined UTM and Software-Defined WAN solution. Meraki is managed via the cloud, and provides core firewall services, including site-to-site VPN, plus network monitoring.
$595
per appliance
IBM MaaS360
Score 8.3 out of 10
N/A
IBM MaaS360 is a mobile security offering developed by Fiberlink, acquired and owned by IBM since early 2014.
$4
Per Client
Pricing
Cisco Meraki MXIBM MaaS360
Editions & Modules
MX64
$595
per appliance
MX67
$695
per appliance
MX68
$995
per appliance
MX84
$1,995
per appliance
MX100
$4,995
per appliance
MX250
$9,995
per appliance
MX450
$19,995
per appliance
Essentials
USD 4.00
Per Client
Deluxe
USD 5.00
Per Client
Premier
USD 6.25
Per Client
Enterprise
USD 9.00
Per Client
Offerings
Pricing Offerings
Cisco Meraki MXIBM MaaS360
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cisco Meraki MXIBM MaaS360
Considered Both Products
Cisco Meraki MX

No answer on this topic

IBM MaaS360
Chose IBM MaaS360
IBM MaaS360 is simpler to use overall. The only 2 things that Meraki clearly does better than IBM MaaS360 is the "tagging" functionality for devices which is very convenient for pushing an app or policy to a subset of devices quickly. The other thing is certificate …
Features
Cisco Meraki MXIBM MaaS360
Firewall
Comparison of Firewall features of Product A and Product B
Cisco Meraki MX
7.9
138 Ratings
9% below category average
IBM MaaS360
-
Ratings
Identification Technologies8.1133 Ratings00 Ratings
Visualization Tools8.4130 Ratings00 Ratings
Content Inspection8.0128 Ratings00 Ratings
Policy-based Controls7.8128 Ratings00 Ratings
Active Directory and LDAP7.8112 Ratings00 Ratings
Firewall Management Console7.2130 Ratings00 Ratings
Reporting and Logging7.3135 Ratings00 Ratings
VPN8.8129 Ratings00 Ratings
High Availability8.8131 Ratings00 Ratings
Stateful Inspection7.5124 Ratings00 Ratings
Proxy Server6.874 Ratings00 Ratings
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User Ratings
Cisco Meraki MXIBM MaaS360
Likelihood to Recommend
9.2
(181 ratings)
8.1
(49 ratings)
Likelihood to Renew
8.6
(16 ratings)
9.5
(5 ratings)
Usability
8.2
(10 ratings)
9.4
(2 ratings)
Availability
9.0
(3 ratings)
9.1
(1 ratings)
Performance
9.0
(3 ratings)
8.2
(1 ratings)
Support Rating
8.3
(19 ratings)
9.0
(3 ratings)
In-Person Training
10.0
(1 ratings)
-
(0 ratings)
Online Training
7.0
(1 ratings)
9.1
(1 ratings)
Implementation Rating
7.0
(1 ratings)
8.1
(32 ratings)
Configurability
9.0
(1 ratings)
9.1
(2 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
9.1
(1 ratings)
Ease of integration
7.0
(3 ratings)
8.3
(34 ratings)
Product Scalability
9.0
(148 ratings)
9.1
(1 ratings)
Professional Services
-
(0 ratings)
9.1
(1 ratings)
Vendor post-sale
9.5
(2 ratings)
9.1
(1 ratings)
Vendor pre-sale
9.3
(3 ratings)
9.1
(1 ratings)
User Testimonials
Cisco Meraki MXIBM MaaS360
Likelihood to Recommend
Cisco
The Meraki MX lineup is well suited for organizations that need centralized management of multiple locations, as it allows for both quick deployment and simple/easy remote administration all from a single pane of glass. It also works very well for providing VPN access for remote workers and helps monitor end-device uptime. It does, however, fall a bit short in its firewall's customization, compared to traditional appliances (like our WatchGuard Firebox), so perhaps less suited for organizations that need more customization, as the Meraki MX lineup is primarily designed for simplicity and straightforward cloud-based management.
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IBM
Enrolling bulk devices through the Device Enrollment Program (DEP) is simple, straightforward, and quick. Multiple methods for device enrollment are available, including barcode scanning, email, and manual entry via the platform. App synchronization between Apple Business Manager (ABM) and the MaaS360 platform occurs swiftly. Additionally, app distribution and removal are efficiently managed on the platform.
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Pros
Cisco
  • The Cisco Meraki MX series is phenomenal at allowing us to remotely manage networks. So the devices usually act as the brain behind our client's networks, which makes it really, really easy for our team to take a look at what's going on in those client network environments, resolve any issues, and make sure that our client's networks are staying secure.
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IBM
  • Manage app deployment on mobile fleet of devices
  • Manage all mobile devices and know where your fleet of devices are
  • Solve simple issues like reset screen lock passcodes
  • Protects company’s intellectual property
  • Allows for easy deployment of mobile devices to remote users
Read full review
Cons
Cisco
  • Layer seven firewall rules. Just making them more granular. We've been in meetings with Cisco SES where I've said feature requests many times and that's one of the big ones where it's just a little cumbersome to implement layer seven rules right now.
  • Just making them more granular. We've been in meetings with Cisco SES where I've said feature requests many times and that's one of the big ones where it's just a little cumbersome to implement layer seven rules right now.
Read full review
IBM
  • MaaS360 with Watson has a lot of features and capabilities, which can sometimes make it difficult for us to navigate. Improving the user interface and making it friendly could help make the platform easier to use.
  • Expanding integrations with other systems to provide better support for a wider range of systems and platforms.
Read full review
Likelihood to Renew
Cisco
The simplicity and ease of use for the Meraki Dashboard make it an easy choice for our organization to renew our Meraki Enterprise Agreement. We will likely continue using the Meraki MC67-C, MX450, and other MX models in their catalog until we shift away from Meraki completely
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IBM
I'll gave it a 10, because we have not come across any negative point with MaaS360. In a real comparison with other UEMs / MDMs you will find out that other providers that claim to be "free" or "included" don't have the capeabilities that MaaS360 has. Some features are just not available and others would require you to pay for them. In that case the product would not be "free" anymore.
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Usability
Cisco
Some features simply aren't there, but the ones that are there are pretty easy to use. Sometimes it is easy to get lost when trying to find the specific device you want to work on, but that's mostly due to how rarely we have to go into the interface.
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IBM
Having years of experience with MDM and experiencing the evolution of the granularity of the functionality MDM's have had to evolve, no MDM is ever "easy" to use. MaaS360 rises to the top however, because zero day changes are always ahead of the competition. A huge benefit with MaaS360 and IBM's approach to supporting these changes is that they seldom change configuration work flows. Competing Vendors always arbitrarily change workflows which requires a significnat ongoing learning curve in order to maintain technical competence
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Reliability and Availability
Cisco
Meraki MX devices support high availability (HA) configurations, which ensures minimal downtime if one device goes offline. This feature has helped us maintain a stable and reliable network, even in cases of hardware failures. ince Meraki is cloud-managed, we've noticed that the cloud infrastructure is generally highly reliable, with minimal service interruptions or downtime. This makes it easier to manage the network remotely without significant availability concerns. Meraki automatically pushes firmware updates and patches, which helps maintain system stability without requiring manual intervention. These updates are rolled out in a manner that ensures minimal disruption to service.
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IBM
Never had an outage in 11 years of using this solution
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Performance
Cisco
The interface is pretty responsive. The lower end devices are easy to overwhelm if you have a lot of throughput. Be sure the model you get is rated for the amount of traffic you will have. Overbuild if possible, otherwise you won't be fully leveraging the connection from your ISP.
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IBM
typically very consistent but occasionaly some lag
Read full review
Support Rating
Cisco
I haven't ever had a bad experience with Meraki support. On the few occasions where I wasn't understanding the UI or needed some clarification about what a setting actually would do, I contacted them and they were very quickly able to provide help. Returns are simple and fast, too. We had to return a defective device one time and they shipped the replacement before we had even un-racked the one that was faulty. Unlike many other vendors, they didn't ask use to a do long list of scripted diagnostics, they just took my word for it that the device was broken and sent out a replacement immediately
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IBM
MaaS360's phone support has been decent the few times I have used it. In addition the person who on-boarded us has been available for additional questions after the process was over. However IBM could do a much better job in creating a user-friendly search engine and white-paper database to help people find topics. Right now finding info is more based on searching through white papers themselves.
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In-Person Training
Cisco
great when they offered it, really tested your knowledge with hands on and see what your peers from other orgs know. glad to see that we were ahead of the curve of what our peers knew
Read full review
IBM
No answers on this topic
Online Training
Cisco
it was okay as it was moderated but still better than nothing and done via semi self paced webex meeting
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IBM
The resources made available to me by IBM were Stellar. These resources remain available today and are extremely important as technology changes
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Implementation Rating
Cisco
Implementing Meraki MX devices in phases—starting with a pilot group or select branch offices—was invaluable. This allowed us to identify potential configuration issues, troubleshoot problems, and refine our setup before rolling it out company-wide. It also helped to get feedback from early users and adjust the deployment strategy accordingly. The SD-WAN capabilities in Meraki MX were essential for optimizing our WAN traffic and ensuring better application performance across various locations.
Read full review
IBM
To implement IBM Security MaaS360 with Watson, follow these steps: Set up the platform, enroll devices, configure policies and settings, monitor and manage devices. Implementing it can help organizations to securely manage and monitor the use of mobile devices and related resources in their networks, improving security and productivity for their users.
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Alternatives Considered
Cisco
Cisco Meraki MX provides simplicity and scalability while cutting costs. With Meraki MX, you get a Security appliance, router, and Firewall in one appliance and managed with one GUI. These features enable the network engineers to maintain large-scale enterprises with a single dashboard from a remote site or anywhere with internet, all thanks to the Meraki cloud dashboard
Read full review
IBM
Ease of use and management of mobile devices are easier and has protection against the Cyber threats. The security controls implementation on our devices are perfect and in one place. I love the responsiveness and prosctivenes of the support. Seamless integration with all security devices. The ability to wipe and control days remotely is perfect easy to control all our company information by locking down lost and stolen devices.
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Scalability
Cisco
When I first started with my company we had various infrastructure and a mix of tech. Since going to Cisco Meraki MX we have noticed better network performance and our new sites are much easier to bring online. Users have noticed an improvement in VPN connection and getting into all our systems.
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IBM
Rock solid, consistent solution
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Professional Services
Cisco
No answers on this topic
IBM
We worked with an IBM SE who was incredibly competent and extremely professional in handling our questions in addition to ensuring the Knowledge Transfer was completed properly
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Return on Investment
Cisco
  • From a positive impact? Basically it allows us to set up shop very quickly. It allowed us to add sites to our network very quickly. From a negative perspective, I think the only thing is that I can see from a negative perspective is I have a preference to working with ACLI in terms of how I engage with the youth tool At the moment, the only way to actually engage with a tool is on a gui and sometimes what I'd actually like is more detailed information in terms of actual configuration that you'll actually get out of ACLI.
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IBM
  • Seamless and instant onboarding for new employee's devices
  • Ensuring secure access to corporate resources
  • Asset Management of devices and their status
  • Quick off boarding of employees leaving the company
  • Help desk support for unlocking and locating devices
  • Expense Management for Roaming
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ScreenShots

IBM MaaS360 Screenshots

Screenshot of the SaaS portal & dashboard for UEM administratorsScreenshot of where secure user access to corporate email, contacts, calendar, apps and docs can be configuredScreenshot of a view of hardware inventory, where administrators can take action across all device types