What users are saying about
Cisco Meraki MX
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Top Rated
145 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.8 out of 100
Based on 145 reviews and ratings
12 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.2 out of 100
Based on 12 reviews and ratings
Feature Set Ratings
- Cisco Meraki MX ranks higher in 1 feature set: Firewall
Firewall

8.4
Cisco Meraki MX
84%
7.8
Virtualized Next-Generation Firewalls - VM Series
78%
Cisco Meraki MX ranks higher in 6/11 features
Cisco Meraki MX ranks higher in 6/11 features
Identification Technologies

8.4
84%
47 Ratings
9.0
90%
2 Ratings
Visualization Tools

8.6
86%
46 Ratings
8.9
89%
2 Ratings
Content Inspection

8.5
85%
46 Ratings
9.0
90%
2 Ratings
Policy-based Controls

8.1
81%
46 Ratings
7.1
71%
2 Ratings
Active Directory and LDAP

8.0
80%
39 Ratings
7.0
70%
2 Ratings
Firewall Management Console

8.2
82%
48 Ratings
4.9
49%
2 Ratings
Reporting and Logging

7.8
78%
49 Ratings
9.0
90%
2 Ratings
VPN

8.7
87%
47 Ratings
7.1
71%
2 Ratings
High Availability

8.8
88%
44 Ratings
8.0
80%
1 Rating
Stateful Inspection

8.6
86%
42 Ratings
9.0
90%
2 Ratings
Proxy Server

8.4
84%
26 Ratings
7.0
70%
2 Ratings
Attribute Ratings
- Palo Alto Networks Virtualized Next-Generation Firewalls - VM Series is rated higher in 1 area: Support Rating
- Cisco Meraki MX and Palo Alto Networks Virtualized Next-Generation Firewalls - VM Series are tied in 1 area: Likelihood to Recommend
Likelihood to Recommend

9.0
Cisco Meraki MX
90%
73 Ratings
9.0
Virtualized Next-Generation Firewalls - VM Series
90%
4 Ratings
Likelihood to Renew

9.0
Cisco Meraki MX
90%
3 Ratings
Virtualized Next-Generation Firewalls - VM Series
N/A
0 Ratings
Usability

8.4
Cisco Meraki MX
84%
4 Ratings
Virtualized Next-Generation Firewalls - VM Series
N/A
0 Ratings
Availability

9.1
Cisco Meraki MX
91%
2 Ratings
Virtualized Next-Generation Firewalls - VM Series
N/A
0 Ratings
Performance

9.1
Cisco Meraki MX
91%
2 Ratings
Virtualized Next-Generation Firewalls - VM Series
N/A
0 Ratings
Support Rating

8.4
Cisco Meraki MX
84%
21 Ratings
10.0
Virtualized Next-Generation Firewalls - VM Series
100%
2 Ratings
Implementation Rating

7.0
Cisco Meraki MX
70%
3 Ratings
Virtualized Next-Generation Firewalls - VM Series
N/A
0 Ratings
Product Scalability

8.8
Cisco Meraki MX
88%
39 Ratings
Virtualized Next-Generation Firewalls - VM Series
N/A
0 Ratings
Likelihood to Recommend
Cisco Meraki MX
We run 30+ sites, we can easily identify when a site loses connectivity, and check the event log to see what the issue is. We have fail-over connections at all our sites and can proactively manage each of them under the portal. We had a connectivity issue in a rural area recently and were able to diagnose the fault instantly, disable the suspect device from connectivity and reboot the firewall and OT was back up and running within 5 mins.

Verified User
Professional in Information Technology
Renewables & Environment Company, 51-200 employeesVirtualized Next-Generation Firewalls - VM Series
The ability to decrypt traffic is exceptional and has been useful many times in our organization. The analytic capabilities provide significant insight into internet behavior. We do not utilize it as the primary firewall, because it is not quite as robust as our core firewall vendor.
Director of Information Technology
City of Marietta, GAGovernment Administration, 501-1000 employees
Pros
Cisco Meraki MX
- The appliances are very, very easy to use. You could set one up for basic use with minimal documentation.
- Intuitive menus in the Meraki Dashboard make traversing your options and finding what you need very easy.
- Good support options and a healthy knowledge base with well-written guides.
Infrastructure, Network Administrator II
Dynamic AviationAviation & Aerospace, 501-1000 employees
Virtualized Next-Generation Firewalls - VM Series
- Securing public cloud on same level as an on-premise environment.
- Ease of migration and management, similar to physical infrastructure.

Verified User
Professional in Information Technology
Real Estate Company, 10,001+ employeesCons
Cisco Meraki MX
- As soon as network equipment is seen by the MX, it labels it, making it confusing as to if a device is rogue
- The reporting in the Client window is not real-time, [it's] not really accurate until some time has passed
- Individual client bandwidth usage seems to be inaccurate in the clients window

Verified User
Administrator in Information Technology
Retail Company, 51-200 employeesVirtualized Next-Generation Firewalls - VM Series
- I feel like there is not enough of a support community, similar to checkpoint.
- VPN client is not as user-friendly as Anyconnect.
- No root access to device.

Verified User
Professional in Information Technology
Logistics and Supply Chain Company, 1001-5000 employeesPricing Details
Cisco Meraki MX
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$595 per appliance
Cisco Meraki MX Editions & Modules
Edition
MX64 | $5951 |
---|---|
MX67 | $6951 |
MX68 | $9951 |
MX84 | $1,9951 |
MX100 | $4,9951 |
MX250 | $9,9951 |
MX450 | $19,9951 |
- per appliance
Additional Pricing Details
—Virtualized Next-Generation Firewalls - VM Series
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Virtualized Next-Generation Firewalls - VM Series Editions & Modules
—
Additional Pricing Details
—Likelihood to Renew
Cisco Meraki MX
Cisco Meraki MX 9.0
Based on 3 answers
As we have it in place now, we will continue to keep it at our remote sites. Future expansion is something we are reviewing, and may well start with some of the larger switches as they seem to offer good performance and management at a reasonable price. Wireless is also something we're investing in and their devices are great for that.
IT Manager
John Robertson ArchitectsArchitecture & Planning, 51-200 employees
Virtualized Next-Generation Firewalls - VM Series
No score
No answers yet
No answers on this topic
Usability
Cisco Meraki MX
Cisco Meraki MX 8.4
Based on 4 answers
The Cisco Meraki MX series is very easy to use. Setting up user VPN access, site to site VPN to tie multiple locations together and managing all your devices. You can even download the latest firmware and install without ever leaving the dashboard. Meraki is the very definition of easy to use
Director of Information Technology
Callaway CountyGovernment Administration, 51-200 employees
Virtualized Next-Generation Firewalls - VM Series
No score
No answers yet
No answers on this topic
Support Rating
Cisco Meraki MX
Cisco Meraki MX 8.4
Based on 21 answers
I haven't ever had a bad experience with Meraki support. On the few occasions where I wasn't understanding the UI or needed some clarification about what a setting actually would do, I contacted them and they were very quickly able to provide help. Returns are simple and fast, too. We had to return a defective device one time and they shipped the replacement before we had even un-racked the one that was faulty. Unlike many other vendors, they didn't ask use to a do long list of scripted diagnostics, they just took my word for it that the device was broken and sent out a replacement immediately
Senior Systems Administrator
DRT Holdings, Inc.Aviation & Aerospace, 501-1000 employees
Virtualized Next-Generation Firewalls - VM Series
Virtualized Next-Generation Firewalls - VM Series 10.0
Based on 2 answers
Palo Alto VM series are best selling and industry's top-selling security product which customers prefer while securing their public cloud environment

Verified User
Professional in Information Technology
Real Estate Company, 10,001+ employeesImplementation Rating
Cisco Meraki MX
Cisco Meraki MX 7.0
Based on 3 answers
Good product and simple to use.
IT Manager
John Robertson ArchitectsArchitecture & Planning, 51-200 employees
Virtualized Next-Generation Firewalls - VM Series
No score
No answers yet
No answers on this topic
Alternatives Considered
Cisco Meraki MX
We continued using Cisco Meraki MX after taking over the client since they are familiar with it and enjoy the reporting it provides. We use pfSense for most new deployments as the controls it gives us are slightly better than the Cisco Meraki MX controls. That isn't to say Cisco Meraki MX is bad; it just isn't suitable for many of our clients that are multi-tenant, which is one of the weaker offerings from Meraki. For our clients that were already using Cisco Meraki MX when we adopted them, there was no reason to change, it does the job, and it does it well.
Owner and Lead Developer
Binary CocoaComputer & Network Security, 1-10 employees
Virtualized Next-Generation Firewalls - VM Series
We did a shootout between the SonicWall / Fortinet / Barracuda / Cisco ASA + Firepower / Palo Alto, both hardware and (when applicable) VM appliances.The Barracuda / Sonicwall / Fortinet technology is interesting, but nowhere near as robust as the PA technology. Using the money we saved by switching to Palo Alto instead of Cisco, we purchased a small island in the Caribbean.
IT Operations Manager / IT Service Manager
Nashville WrapsWholesale, 51-200 employees
Scalability
Cisco Meraki MX
Cisco Meraki MX 8.8
Based on 39 answers
I've used MX devices in one location organizations, multi-building campuses, and multi-national organizations. All implementations can be easily managed with Meraki equipment thanks to the dashboard and cloud-based management features. Being able to seamlessly connect any site with any other via SD-WAN makes a large-scale deployment a straightforward project. [...] With the use of [...] virtual products, secure connectivity with cloud providers is like adding any other site.

Verified User
Professional in Information Technology
Information Technology & Services Company, 201-500 employeesVirtualized Next-Generation Firewalls - VM Series
No score
No answers yet
No answers on this topic
Return on Investment
Cisco Meraki MX
- Previously I managed Cisco ASA equipment and enjoyed these firewalls. The need to train other admins and deployment at MSP clients were at the top of my list for switching to Meraki MX. The learning curve is much less steep for new security admins and the central dashboard allows coolabritive efforts when admins are in different locations. Built-in change management makes it easy to see who made specific changes as changes are logged on the dashboard.
- Other content filtering solutions that I have used had more bells and whistles, but given the cost, complexity, and management overhead, I am very pleased with Meraki’s solution.

Verified User
Engineer in Information Technology
Utilities Company, 51-200 employeesVirtualized Next-Generation Firewalls - VM Series
- It has help us determine the necessary spend for internet bandwidth
- Has helped us easily monitor policy compliance
- Provided tools that increase understanding of security for non-IT staff
Director of Information Technology
City of Marietta, GAGovernment Administration, 501-1000 employees