Likelihood to Recommend Small office, small business, medium business even larger enterprise can work on Cisco Meraki MX if they can sacrifice some of the functionality that Cisco Meraki MX can not provide. To enhance security, I would advise combining with cloud delivered firewall.
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This is well suited when you need to deploy a virtual router to provide SD-WAN services across multiple sites. This works great for small businesses since they added firewall services. The price and feature set are also great for mid-sized enterprises due to the ability to manage multiple appliances with templates, central reporting, and ability to provide high availability of the appliances with VRRP.
Read full review Pros The management is the best. I'm an old-fashioned networking guy, so I'm used to going to the site itself and connecting. For example, a console cable and start and start configuring. Now since the management is so easy on Meraki I can configure everything from the headquarters from where I sit in Israel and then just go to the site and connect and basically, it's plug and play. After I configure everything from my office in Israel, I can just go to the site for a few hours, and connect everything. Just the magic happens. Read full review Hewlett Packard Enterprise
Great support Software based, not a hardware company Easy to get going Great charts and meta data about traffic Read full review Cons Map and floor plan area is clunky. The way you need to segment devices by network causes you to need to go to different dropdowns to see everything at a single site. They have improved this and now allow you to add firewall, switches and wireless to create a single site, but still a bit clunky. Read full review Hewlett Packard Enterprise
Managing more and more routers can add complexity with templates. Documentation around internal routing protocol they use is confusing. Boost add-on was oversold by pre-sales team and not helpful during testing. Read full review Likelihood to Renew As we have it in place now, we will continue to keep it at our remote sites. Future expansion is something we are reviewing, and may well start with some of the larger switches as they seem to offer good performance and management at a reasonable price. Wireless is also something we're investing in and their devices are great for that.
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Usability The Cisco Meraki MX series is very easy to use. Setting up user VPN access, site to site VPN to tie multiple locations together and managing all your devices. You can even download the latest firmware and install without ever leaving the dashboard. Meraki is the very definition of easy to use
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Support Rating I haven't ever had a bad experience with Meraki support. On the few occasions where I wasn't understanding the UI or needed some clarification about what a setting actually would do, I contacted them and they were very quickly able to provide help. Returns are simple and fast, too. We had to return a defective device one time and they shipped the replacement before we had even un-racked the one that was faulty. Unlike many other vendors, they didn't ask use to a do long list of scripted diagnostics, they just took my word for it that the device was broken and sent out a replacement immediately
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Support is great and easy to work with. They have local engineers that can help design and walk you through implementations. The engineers are generally committed to your success and very helpful in training. Multiple times we have worked with engineers to help us implement OSPF across sites as well as VRRP to provide high failover options.
Read full review Implementation Rating Good product and simple to use.
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Alternatives Considered Overall, for a new network admin or a non-IT person, the Cisco Meraki MX is much easier to configure for a single site than the Cisco ASA Firewalls. ASA can be quicker for those with a background in Cisco command line OS.
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We currently have almost all Cisco Meraki and would have loved to keep the product portfolio the same. Silver Peak was far cheaper and offered far more features. A lot of our evaluation showed that NGFW offers SD-WAN but it is not a full-featured deployment. Silver Peak is by and large better at being able to use both links at once, offer failover, QoS, and central reporting.
Read full review Scalability The Cisco Meraki MX is basically a good product, but not perfect. If you compare the Cisco Meraki MX with a Fortigate or Cisco Firepower, you quickly realize that this system can do less than the reference product. The Cisco Meraki MX can be used in small environments, but in large environments you have to check carefully whether it really makes sense to use it.
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Return on Investment VPN tunnel between locations has been up 99% of the time in the 7 years that I have used the Cisco Meraki MXs in my current position. That does not include ISP issues because, in my mind, that shouldn't dictate the performance of the Cisco Meraki MXs. Sometimes we get phishing emails with malicious links in them. We are able to block the URLs on our network using the Cisco Meraki MXs, and the appliance configuration sets in less than a minute. Blocking that link for anyone over VPN or on the LAN. The interface is really simple and configuration is a breeze, which makes deploying a new Cisco Meraki MX really fast and easy. Replacing an Cisco Meraki MX is even easier, Just remove the old and add the new and all the configuration stays for the new appliance to use. Saves so much time and money. The biggest thing is we have not had really any issues with any of our Cisco Meraki MXs going down in the past 7 years. The reliability with these devices are amazing. Read full review Hewlett Packard Enterprise
Able to get rid of MPLS No more router hardware costs Able to use both WAN links instead of one being only failover Read full review ScreenShots