What users are saying about
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116 Ratings
101 Ratings

Cisco Meraki MX

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116 Ratings
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Score 9 out of 100
101 Ratings
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Score 8 out of 100

Likelihood to Recommend

Cisco Meraki MX

Our Cisco Meraki MX has worked flawlessly since being deployed in our branch offices. We were previously using another vendor in the space and ran into several connection issues and highly monthly costs. The Cisco Meraki MX is well suited for branch offices but should not be considered for large offices with other 100 users.
Anonymous | TrustRadius Reviewer

Zabbix

From my stand point, [Zabbix is] very well suited for small and medium enterprises. The main benefit it is also it's worst quality: It is free / open source.You don't have costs to implement and to use it, but in the other hand you don't have a professional support or SLAs to rely on. In case you base your monitoring of critical systems on Zabbix and it has an issue, you need to appeal to the community and it can take a long time to have an answer or have your issue fixed.For these reasons I think it cant be the foundation of a monitoring process on large enterprises, but you can use it as a complement to have more flexibility.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Firewall

Cisco Meraki MX
8.3
Zabbix
Identification Technologies
Cisco Meraki MX
8.4
Zabbix
Visualization Tools
Cisco Meraki MX
8.3
Zabbix
Content Inspection
Cisco Meraki MX
8.3
Zabbix
Policy-based Controls
Cisco Meraki MX
8.5
Zabbix
Active Directory and LDAP
Cisco Meraki MX
8.6
Zabbix
Firewall Management Console
Cisco Meraki MX
8.7
Zabbix
Reporting and Logging
Cisco Meraki MX
7.3
Zabbix
VPN
Cisco Meraki MX
9.2
Zabbix
High Availability
Cisco Meraki MX
9.1
Zabbix
Stateful Inspection
Cisco Meraki MX
8.0
Zabbix
Proxy Server
Cisco Meraki MX
7.1
Zabbix

Pros

Cisco Meraki MX

  • The appliances are very, very easy to use. You could set one up for basic use with minimal documentation.
  • Intuitive menus in the Meraki Dashboard make traversing your options and finding what you need very easy.
  • Good support options and a healthy knowledge base with well-written guides.
Derek Benson | TrustRadius Reviewer

Zabbix

  • Collecting hardware data - CPU, Memory, Network, and Disk Metrics are collected and reported on.
  • Flexible design - It is very easy to build out even very large environments via the templating system. You can also start where you are - network monitoring, server monitoring, etc. and then build it out from there as time and resources permit.
  • Provides a "plugin architecture" (via XML templates) to allow end users to extend it to monitor all kinds of equipment, software, or other metrics that are not already added into the software already.
  • Very complete documentation. Almost every aspect of Zabbix has been documented and reported on.
  • Cost - Zabbix is FOSS software and always free. Support is reasonably priced and readily available.
Thomas Higgins | TrustRadius Reviewer

Cons

Cisco Meraki MX

  • Possible granular access to switchport settings when using VLAN's.
  • Wireless models could and should have advanced wireless functionality which is inherent in the Meraki AP devices.
  • More functionality and customization on the local access pages when device has not connected to the cloud yet.
Brent Marceaux | TrustRadius Reviewer

Zabbix

  • In a busy Zabbix environment, it can easily overwhelm the underlying database. Plan on having SSDs and a significant server infrastructure to keep up with more than a hundred hosts.
  • Building out Zabbix metrics that suit your environment can be very time consuming. When choosing a monitoring platform like Zabbix, expect a steep learning curve and to invest significant resources to make the tool valuable.
  • This is less important than it has been in the past, but current versions of Zabbix still do not handle IPMI checks of hardware very well. We needed to write our own wrapper for IPMI checks rather than using the built in IPMI poller.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Cisco Meraki MX

Cisco Meraki MX 8.7
Based on 3 answers
As we have it in place now, we will continue to keep it at our remote sites. Future expansion is something we are reviewing, and may well start with some of the larger switches as they seem to offer good performance and management at a reasonable price. Wireless is also something we're investing in and their devices are great for that.
James Martin | TrustRadius Reviewer

Zabbix

Zabbix 10.0
Based on 2 answers
It is free. It didn't cost anything to implement (other than my time and the cost incurred for it) and it is filling a badly needed gap in our IT infrastructure. Support is available if we have issues and can be done annually or paid for on a per incident basis as needed. Expansion, updates, and all other future lifecycle activities are likewise free of cost, so as long as someone is able to implement/maintain the software (and the OSS project is maintained) then I imagine the company will never leave it.
Thomas Higgins | TrustRadius Reviewer

Usability

Cisco Meraki MX

Cisco Meraki MX 8.4
Based on 4 answers
The Cisco Meraki MX series is very easy to use. Setting up user VPN access, site to site VPN to tie multiple locations together and managing all your devices. You can even download the latest firmware and install without ever leaving the dashboard. Meraki is the very definition of easy to use
Wesley Bond | TrustRadius Reviewer

Zabbix

No score
No answers yet
No answers on this topic

Support Rating

Cisco Meraki MX

Cisco Meraki MX 9.7
Based on 20 answers
I haven't ever had a bad experience with Meraki support. On the few occasions where I wasn't understanding the UI or needed some clarification about what a setting actually would do, I contacted them and they were very quickly able to provide help. Returns are simple and fast, too. We had to return a defective device one time and they shipped the replacement before we had even un-racked the one that was faulty. Unlike many other vendors, they didn't ask use to a do long list of scripted diagnostics, they just took my word for it that the device was broken and sent out a replacement immediately
Jane Updegraff | TrustRadius Reviewer

Zabbix

Zabbix 5.5
Based on 4 answers
The setup is the most time-consuming portion of using zabbix. It takes a lot of effort to shape it into a usable format and even then it can get very messy. It's not exactly intuitive and as mentioned the UI seems a bit antiquated. If I was to roll out a monitoring solution from scratch, I'd probably look for alternatives which are easier to use and maintain.
Anonymous | TrustRadius Reviewer

Implementation Rating

Cisco Meraki MX

Cisco Meraki MX 7.0
Based on 3 answers
Good product and simple to use.
James Martin | TrustRadius Reviewer

Zabbix

Zabbix 6.0
Based on 1 answer
We are a mainly Windows environment, so it would be useful if we could have used Active Directory to deploy agents. As of version 4.2, Zabbix has announced a new agent MSI file to allow exactly that. Unfortunately, we didn't have that option.Also, for Linux and MAC deployments, there is no simple way to deploy that. Using remote scripts you may be able to create something, but most places will opt for either SNMP (agentless) or manual installation of agents to add to Zabbix. A way of deploying agents via discovery would go a long way to helping in the adoption of the tool.
Thomas Higgins | TrustRadius Reviewer

Alternatives Considered

Cisco Meraki MX

When comparing the Cisco Meraki line to other products it became nearly an incomparable argument. While Fortinet and SonicWall were very comparable to the Meraki MX series, there were just too many tangible and intangible factors that led to us choosing Meraki. The biggest deciding factor was the cloud management of Cisco products that was that much more reliable compared to the other products. A negative against Meraki though is its yearly licensing costs which are significantly higher than its counterparts.
Anonymous | TrustRadius Reviewer

Zabbix

I personally prefer Zabbix over any other monitoring software that I have ever tried. Zabbix is so customizable that if there is a feature I need, I can easily implement it. I can then add that feature to a template in no time and have it applied to hundreds, or even thousands, of other servers. The performance of Zabbix and its ability to use proxy servers to gather data and report back to a primary node is also rather unique in my experience. Zabbix, being self-hosted, rather than a cloud solution, also prevents latency or routing issues from generating false alerts.
Eric O'Callaghan | TrustRadius Reviewer

Scalability

Cisco Meraki MX

Cisco Meraki MX 9.4
Based on 21 answers
Actually my largest deployment is limited to 50 sites for a customer. I'm actually in a new one with the aim of deploy more than 1000 sites. I also can't give 10 because I don't know how it will work with many sites. But actually we already have more than 300 sites and the administration is still easy.
Julien Guffroy | TrustRadius Reviewer

Zabbix

No score
No answers yet
No answers on this topic

Return on Investment

Cisco Meraki MX

  • Previously I managed Cisco ASA equipment and enjoyed these firewalls. The need to train other admins and deployment at MSP clients were at the top of my list for switching to Meraki MX. The learning curve is much less steep for new security admins and the central dashboard allows coolabritive efforts when admins are in different locations. Built-in change management makes it easy to see who made specific changes as changes are logged on the dashboard.
  • Other content filtering solutions that I have used had more bells and whistles, but given the cost, complexity, and management overhead, I am very pleased with Meraki’s solution.
Anonymous | TrustRadius Reviewer

Zabbix

  • Zabbix has become my go-to solution for information gathering on our hardware. It's very easy to create reports and graphs outlining any specific metric I'm asked to provide.
  • Zabbix's alerting and script firing has made monitoring utilization on our network a breeze, while their alerting system allows me to fire off a different level of alert by the specific consecutive objects in an alert status. With time, I've been able to eliminate most end device alerts while just shooting off an alert for the problem at the root of an issue.
  • Zabbix is easy enough to use at the user level to be handed to non-tech savvy people with minimal training.
Anonymous | TrustRadius Reviewer

Pricing Details

Cisco Meraki MX

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cisco Meraki MX Editions & Modules

Edition
MX64$5951
MX67$6951
MX68$9951
MX84$1,9951
MX100$4,9951
MX250$9,9951
MX450$19,9951
  1. per appliance
Additional Pricing Details

Zabbix

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Zabbix Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Cisco Meraki MX
8.9
Zabbix
8.3

Likelihood to Renew

Cisco Meraki MX
8.7
Zabbix
10.0

Usability

Cisco Meraki MX
8.4
Zabbix

Reliability and Availability

Cisco Meraki MX
9.1
Zabbix

Performance

Cisco Meraki MX
9.1
Zabbix

Support Rating

Cisco Meraki MX
9.7
Zabbix
5.5

Implementation Rating

Cisco Meraki MX
7.0
Zabbix
6.0

Scalability

Cisco Meraki MX
9.4
Zabbix

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