What users are saying about
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Top Rated
145 Ratings
125 Ratings

Cisco Meraki MX

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Top Rated
145 Ratings
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Score 8.8 out of 100
125 Ratings
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Score 8 out of 100

Feature Set Ratings

    Firewall

    8.4

    Cisco Meraki MX

    84%

    Zabbix

    Feature Set Not Supported
    N/A
    Cisco Meraki MX ranks higher in 11/11 features

    Identification Technologies

    8.4
    84%
    47 Ratings
    N/A
    0 Ratings

    Visualization Tools

    8.6
    86%
    46 Ratings
    N/A
    0 Ratings

    Content Inspection

    8.5
    85%
    46 Ratings
    N/A
    0 Ratings

    Policy-based Controls

    8.1
    81%
    46 Ratings
    N/A
    0 Ratings

    Active Directory and LDAP

    8.1
    81%
    39 Ratings
    N/A
    0 Ratings

    Firewall Management Console

    8.2
    82%
    48 Ratings
    N/A
    0 Ratings

    Reporting and Logging

    7.8
    78%
    49 Ratings
    N/A
    0 Ratings

    VPN

    8.7
    87%
    47 Ratings
    N/A
    0 Ratings

    High Availability

    8.8
    88%
    44 Ratings
    N/A
    0 Ratings

    Stateful Inspection

    8.6
    86%
    42 Ratings
    N/A
    0 Ratings

    Proxy Server

    8.4
    84%
    26 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Cisco Meraki MX is rated higher in 3 areas: Likelihood to Recommend, Support Rating, Implementation Rating
    • Zabbix is rated higher in 1 area: Likelihood to Renew

    Likelihood to Recommend

    9.0

    Cisco Meraki MX

    90%
    73 Ratings
    8.6

    Zabbix

    86%
    21 Ratings

    Likelihood to Renew

    9.0

    Cisco Meraki MX

    90%
    3 Ratings
    10.0

    Zabbix

    100%
    2 Ratings

    Usability

    8.4

    Cisco Meraki MX

    84%
    4 Ratings

    Zabbix

    N/A
    0 Ratings

    Availability

    9.1

    Cisco Meraki MX

    91%
    2 Ratings

    Zabbix

    N/A
    0 Ratings

    Performance

    9.1

    Cisco Meraki MX

    91%
    2 Ratings

    Zabbix

    N/A
    0 Ratings

    Support Rating

    8.4

    Cisco Meraki MX

    84%
    21 Ratings
    5.7

    Zabbix

    57%
    8 Ratings

    Implementation Rating

    7.0

    Cisco Meraki MX

    70%
    3 Ratings
    6.0

    Zabbix

    60%
    2 Ratings

    Product Scalability

    8.8

    Cisco Meraki MX

    88%
    39 Ratings

    Zabbix

    N/A
    0 Ratings

    Likelihood to Recommend

    Cisco Meraki MX

    We run 30+ sites, we can easily identify when a site loses connectivity, and check the event log to see what the issue is. We have fail-over connections at all our sites and can proactively manage each of them under the portal. We had a connectivity issue in a rural area recently and were able to diagnose the fault instantly, disable the suspect device from connectivity and reboot the firewall and OT was back up and running within 5 mins.
    Anonymous | TrustRadius Reviewer

    Zabbix

    Zabbix is very well suited for infrastructure monitoring i.e. the underlying host servers, basically, compute nodes. However, it has limited FM & PM capabilities for the workloads, i.e., the virtual machines (VMs). Zabbix has an easy-to-use GUI which can be explored easily & provides good filtering of the data.
    Asad Khan | TrustRadius Reviewer

    Pros

    Cisco Meraki MX

    • The appliances are very, very easy to use. You could set one up for basic use with minimal documentation.
    • Intuitive menus in the Meraki Dashboard make traversing your options and finding what you need very easy.
    • Good support options and a healthy knowledge base with well-written guides.
    Derek Benson | TrustRadius Reviewer

    Zabbix

    • Collecting hardware data - CPU, Memory, Network, and Disk Metrics are collected and reported on.
    • Flexible design - It is very easy to build out even very large environments via the templating system. You can also start where you are - network monitoring, server monitoring, etc. and then build it out from there as time and resources permit.
    • Provides a "plugin architecture" (via XML templates) to allow end users to extend it to monitor all kinds of equipment, software, or other metrics that are not already added into the software already.
    • Very complete documentation. Almost every aspect of Zabbix has been documented and reported on.
    • Cost - Zabbix is FOSS software and always free. Support is reasonably priced and readily available.
    Thomas Higgins | TrustRadius Reviewer

    Cons

    Cisco Meraki MX

    • As soon as network equipment is seen by the MX, it labels it, making it confusing as to if a device is rogue
    • The reporting in the Client window is not real-time, [it's] not really accurate until some time has passed
    • Individual client bandwidth usage seems to be inaccurate in the clients window
    Anonymous | TrustRadius Reviewer

    Zabbix

    • In a busy Zabbix environment, it can easily overwhelm the underlying database. Plan on having SSDs and a significant server infrastructure to keep up with more than a hundred hosts.
    • Building out Zabbix metrics that suit your environment can be very time consuming. When choosing a monitoring platform like Zabbix, expect a steep learning curve and to invest significant resources to make the tool valuable.
    • This is less important than it has been in the past, but current versions of Zabbix still do not handle IPMI checks of hardware very well. We needed to write our own wrapper for IPMI checks rather than using the built in IPMI poller.
    Anonymous | TrustRadius Reviewer

    Pricing Details

    Cisco Meraki MX

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $595 per appliance

    Cisco Meraki MX Editions & Modules

    Edition
    MX64$5951
    MX67$6951
    MX68$9951
    MX84$1,9951
    MX100$4,9951
    MX250$9,9951
    MX450$19,9951
    1. per appliance
    Additional Pricing Details

    Zabbix

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Zabbix Editions & Modules

    Additional Pricing Details

    Likelihood to Renew

    Cisco Meraki MX

    Cisco Meraki MX 9.0
    Based on 3 answers
    As we have it in place now, we will continue to keep it at our remote sites. Future expansion is something we are reviewing, and may well start with some of the larger switches as they seem to offer good performance and management at a reasonable price. Wireless is also something we're investing in and their devices are great for that.
    James Martin | TrustRadius Reviewer

    Zabbix

    Zabbix 10.0
    Based on 2 answers
    It is free. It didn't cost anything to implement (other than my time and the cost incurred for it) and it is filling a badly needed gap in our IT infrastructure. Support is available if we have issues and can be done annually or paid for on a per incident basis as needed. Expansion, updates, and all other future lifecycle activities are likewise free of cost, so as long as someone is able to implement/maintain the software (and the OSS project is maintained) then I imagine the company will never leave it.
    Thomas Higgins | TrustRadius Reviewer

    Usability

    Cisco Meraki MX

    Cisco Meraki MX 8.4
    Based on 4 answers
    The Cisco Meraki MX series is very easy to use. Setting up user VPN access, site to site VPN to tie multiple locations together and managing all your devices. You can even download the latest firmware and install without ever leaving the dashboard. Meraki is the very definition of easy to use
    Wesley Bond | TrustRadius Reviewer

    Zabbix

    No score
    No answers yet
    No answers on this topic

    Support Rating

    Cisco Meraki MX

    Cisco Meraki MX 8.4
    Based on 21 answers
    I haven't ever had a bad experience with Meraki support. On the few occasions where I wasn't understanding the UI or needed some clarification about what a setting actually would do, I contacted them and they were very quickly able to provide help. Returns are simple and fast, too. We had to return a defective device one time and they shipped the replacement before we had even un-racked the one that was faulty. Unlike many other vendors, they didn't ask use to a do long list of scripted diagnostics, they just took my word for it that the device was broken and sent out a replacement immediately
    Jane Updegraff | TrustRadius Reviewer

    Zabbix

    Zabbix 5.7
    Based on 8 answers
    The setup is the most time-consuming portion of using zabbix. It takes a lot of effort to shape it into a usable format and even then it can get very messy. It's not exactly intuitive and as mentioned the UI seems a bit antiquated. If I was to roll out a monitoring solution from scratch, I'd probably look for alternatives which are easier to use and maintain.
    Anonymous | TrustRadius Reviewer

    Implementation Rating

    Cisco Meraki MX

    Cisco Meraki MX 7.0
    Based on 3 answers
    Good product and simple to use.
    James Martin | TrustRadius Reviewer

    Zabbix

    Zabbix 6.0
    Based on 2 answers
    We are a mainly Windows environment, so it would be useful if we could have used Active Directory to deploy agents. As of version 4.2, Zabbix has announced a new agent MSI file to allow exactly that. Unfortunately, we didn't have that option.Also, for Linux and MAC deployments, there is no simple way to deploy that. Using remote scripts you may be able to create something, but most places will opt for either SNMP (agentless) or manual installation of agents to add to Zabbix. A way of deploying agents via discovery would go a long way to helping in the adoption of the tool.
    Thomas Higgins | TrustRadius Reviewer

    Alternatives Considered

    Cisco Meraki MX

    We continued using Cisco Meraki MX after taking over the client since they are familiar with it and enjoy the reporting it provides. We use pfSense for most new deployments as the controls it gives us are slightly better than the Cisco Meraki MX controls. That isn't to say Cisco Meraki MX is bad; it just isn't suitable for many of our clients that are multi-tenant, which is one of the weaker offerings from Meraki. For our clients that were already using Cisco Meraki MX when we adopted them, there was no reason to change, it does the job, and it does it well.
    Joseph Brower | TrustRadius Reviewer

    Zabbix

    We're using the Solarwinds suite as our global monitoring standard, but it is very complex and its licensing model makes it difficult to monitor a wide range of technologies. So, we're using Zabbix as a complement on our monitoring process.Zabbix is a way more flexible and has free integrations to a wide range of technologies. It is also more 'user friendly' and easy to manage.
    Anonymous | TrustRadius Reviewer

    Scalability

    Cisco Meraki MX

    Cisco Meraki MX 8.8
    Based on 39 answers
    I've used MX devices in one location organizations, multi-building campuses, and multi-national organizations. All implementations can be easily managed with Meraki equipment thanks to the dashboard and cloud-based management features. Being able to seamlessly connect any site with any other via SD-WAN makes a large-scale deployment a straightforward project. [...] With the use of [...] virtual products, secure connectivity with cloud providers is like adding any other site.
    Anonymous | TrustRadius Reviewer

    Zabbix

    No score
    No answers yet
    No answers on this topic

    Return on Investment

    Cisco Meraki MX

    • Previously I managed Cisco ASA equipment and enjoyed these firewalls. The need to train other admins and deployment at MSP clients were at the top of my list for switching to Meraki MX. The learning curve is much less steep for new security admins and the central dashboard allows coolabritive efforts when admins are in different locations. Built-in change management makes it easy to see who made specific changes as changes are logged on the dashboard.
    • Other content filtering solutions that I have used had more bells and whistles, but given the cost, complexity, and management overhead, I am very pleased with Meraki’s solution.
    Anonymous | TrustRadius Reviewer

    Zabbix

    • Zabbix simply makes it easier to identify, and subsequently resolve problems quickly
    • Zabbix gives one web page to look at to see a list of all on-going issue in a single place
    • Zabbix can automate response to alerts. For example, Zabbix allows you the customization to take a monitored server out of production rotation if it is identified as unhealthy
    Eric O'Callaghan | TrustRadius Reviewer

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