What users are saying about
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Top Rated
13 Ratings
41 Ratings
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Score 9.1 out of 100

Hexnode UEM

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Top Rated
13 Ratings
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Score 9.3 out of 100

Attribute Ratings

  • Cisco Meraki SM is rated higher in 1 area: Likelihood to Recommend
  • Hexnode UEM is rated higher in 2 areas: Usability, Support Rating

Likelihood to Recommend

9.0

Cisco Meraki SM

90%
11 Ratings
8.6

Hexnode UEM

86%
11 Ratings

Likelihood to Renew

Cisco Meraki SM

N/A
0 Ratings
10.0

Hexnode UEM

100%
1 Rating

Usability

9.0

Cisco Meraki SM

90%
1 Rating
10.0

Hexnode UEM

100%
1 Rating

Support Rating

8.0

Cisco Meraki SM

80%
4 Ratings
10.0

Hexnode UEM

100%
1 Rating

Implementation Rating

Cisco Meraki SM

N/A
0 Ratings
10.0

Hexnode UEM

100%
1 Rating

Product Scalability

8.6

Cisco Meraki SM

86%
5 Ratings

Hexnode UEM

N/A
0 Ratings

Likelihood to Recommend

Cisco Meraki SM

One of the scenarios where we can apply Cisco System Manager is when our company has the need to manage, monitor and support mobile devices and portable computing equipment, allowing us centralized management and remote support for devices. If we have devices apple system manager has more features. A scenario where it does not apply is when we have mobile devices that are not compatible with the SM software.
Anonymous | TrustRadius Reviewer

Hexnode UEM

Hexnode plays a major role when it comes to Kiosk display in retail stores. It has been of great help to manage the kiosk devices and ease the work of admin. A scenario where Hexnode won't suit well seems to be in an enterprise with less than 30 devices
Anonymous | TrustRadius Reviewer

Pros

Cisco Meraki SM

  • We can create templates for our mobile devices that make new hardware deployments a breeze.
  • Pushing out new with Apple Business Manager is easy and efficient.
  • We get tons of real-time information on our devices and useful historical information and logs.
  • Kiosk and Single App mode is great for single purpose tablets.
Philip Dixon | TrustRadius Reviewer

Hexnode UEM

  • Remotely deployable which is ideal for lockdown.
  • the flexibility of the system.
  • The easy to use UI that makes it so even your average technical person.
sai yelligani | TrustRadius Reviewer

Cons

Cisco Meraki SM

  • Limited ability for "command line" functions. For example, we had a laptop that was stolen and showed to be online, but we could not wipe it. We were able to access a command prompt, but it would not accept DISKPART or FORMAT commands to try and make the PC unusable.
  • The GPS location is not terribly accurate and frequently it "guesses" location based off of an IP address rather than actually activating the GPS on the device. This makes tracking lost/stolen devices very difficult.
  • Difficulty getting devices to correctly show their status in the dashboard. For example, I can have a PC that is online and connected to the Internet, but shows to be offline in the dashboard. Only after refreshing many times would it indicate that the PC was actually online, thus allowing me to administer it.
Anonymous | TrustRadius Reviewer

Hexnode UEM

  • Features are regularly being added and Hexnode even has a feature request option. As they are constantly improving, I have nothing to add.
Anonymous | TrustRadius Reviewer

Pricing Details

Cisco Meraki SM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Cisco Meraki SM Editions & Modules

Additional Pricing Details

Hexnode UEM

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

$1 per month

Hexnode UEM Editions & Modules

Edition
Express$1.001
Pro$1.801
Enterprise$2.801
Ultimate$3.801
Ultra$5.801
  1. per device, per month
Additional Pricing Details
No support costs, No maintenance charges, No hidden fees. Plain per device pricing

Likelihood to Renew

Cisco Meraki SM

No score
No answers yet
No answers on this topic

Hexnode UEM

Hexnode UEM 10.0
Based on 1 answer
It works exactly as needed, no need to find another solution.
Daniel Grauman | TrustRadius Reviewer

Usability

Cisco Meraki SM

Cisco Meraki SM 9.0
Based on 1 answer
It has is easy to use overall and is very powerful. The learning curve for the system is very small and I have found it easy to train members of our team to use it. It can fit any size organization and the support is excellent. The ROI is well worth it. If you have a multiplatform ecosystem, this tool is near perfect.
Laurance J. Specht | TrustRadius Reviewer

Hexnode UEM

Hexnode UEM 10.0
Based on 1 answer
Incredibly easy to use and setup.
Daniel Grauman | TrustRadius Reviewer

Support Rating

Cisco Meraki SM

Cisco Meraki SM 8.0
Based on 4 answers
We have found that Cisco Meraki has always had very good customer support. In the rare case, when we have needed assistance they have always been quick to respond and solve the issue.
Anonymous | TrustRadius Reviewer

Hexnode UEM

Hexnode UEM 10.0
Based on 1 answer
Online chat support is the best I have received from my vendors.
Daniel Grauman | TrustRadius Reviewer

Implementation Rating

Cisco Meraki SM

No score
No answers yet
No answers on this topic

Hexnode UEM

Hexnode UEM 10.0
Based on 1 answer
Follow the steps, and it will install very easy.
Daniel Grauman | TrustRadius Reviewer

Alternatives Considered

Cisco Meraki SM

The only product I have used that is similar is Apple Configurator. While a powerful solution, it requires physical access to the devices which is not always possible, especially on a large site. Meraki is able to achieve many of the same functions as the Apple configurator but without ever needing to physically access the device, other than initial setup and registration.
Anonymous | TrustRadius Reviewer

Hexnode UEM

We were in the market for a solution that would reduce the workload on our client and the initial choice was Scalefusion; however, on getting a free trial, the UI wasn't that easy to use, and Scalefusion seemed like a smaller company which is new to endpoint management. Whereas Hexnode UEM seemed a little more established and the UI was light years ahead.
Anonymous | TrustRadius Reviewer

Scalability

Cisco Meraki SM

Cisco Meraki SM 8.6
Based on 5 answers
It’s scalable up to a point and will scale well from small to a medium business, however, as a business grows and policies get more mature or detailed, you might have to later upgrade to a more appropriate enterprise solution such as MaaS360 or AirWatch. This solution however, will last quite a long tome for a growing business.
Matthaniel Cowell | TrustRadius Reviewer

Hexnode UEM

No score
No answers yet
No answers on this topic

Return on Investment

Cisco Meraki SM

  • Our immediate take away has been a savings of thousands a year in MDM fees. We were paying around $3.00 a device with our previous MDM and our average with Meraki is about $1.88 per device. That while providing far more functionality than our previous provider.
Mike Madsen | TrustRadius Reviewer

Hexnode UEM

  • As an ISO certified company, we needed a robust solution to secure our devices and Hexnode's reputation was a no-brainer for us.
Anonymous | TrustRadius Reviewer

Screenshots

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