41 Ratings
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Score 9.1 out of 100
31 Ratings
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Score 8.7 out of 100

Attribute Ratings

  • Cisco Meraki SM and Palo Alto Networks GlobalProtect Mobile Security Manager are tied in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.0

Cisco Meraki SM

90%
11 Ratings
9.0

GlobalProtect Mobile Security Manager

90%
4 Ratings

Usability

9.0

Cisco Meraki SM

90%
1 Rating

GlobalProtect Mobile Security Manager

N/A
0 Ratings

Support Rating

8.0

Cisco Meraki SM

80%
4 Ratings

GlobalProtect Mobile Security Manager

N/A
0 Ratings

Product Scalability

8.6

Cisco Meraki SM

86%
5 Ratings

GlobalProtect Mobile Security Manager

N/A
0 Ratings

Likelihood to Recommend

Cisco Meraki SM

One of the scenarios where we can apply Cisco System Manager is when our company has the need to manage, monitor and support mobile devices and portable computing equipment, allowing us centralized management and remote support for devices. If we have devices apple system manager has more features. A scenario where it does not apply is when we have mobile devices that are not compatible with the SM software.
Anonymous | TrustRadius Reviewer

GlobalProtect Mobile Security Manager

With our work force most remotely for the unforeseeable future this has been an extremely useful tool to manage all our remote VPN access and iOS devices in one place. Easy to install and our users have very little issues getting connected and staying connected. Certificates can be a little tricky sometimes but it's rarely an issue.
Anonymous | TrustRadius Reviewer

Pros

Cisco Meraki SM

  • We can create templates for our mobile devices that make new hardware deployments a breeze.
  • Pushing out new with Apple Business Manager is easy and efficient.
  • We get tons of real-time information on our devices and useful historical information and logs.
  • Kiosk and Single App mode is great for single purpose tablets.
Philip Dixon | TrustRadius Reviewer

GlobalProtect Mobile Security Manager

  • A single pane of glass in the Palo Alto ecosystem
  • A nice policy-based enforcement GUI that is easily managed
  • Many authentication configuration options supported.
  • Good technical support options with email and phone based.
Anonymous | TrustRadius Reviewer

Cons

Cisco Meraki SM

  • Limited ability for "command line" functions. For example, we had a laptop that was stolen and showed to be online, but we could not wipe it. We were able to access a command prompt, but it would not accept DISKPART or FORMAT commands to try and make the PC unusable.
  • The GPS location is not terribly accurate and frequently it "guesses" location based off of an IP address rather than actually activating the GPS on the device. This makes tracking lost/stolen devices very difficult.
  • Difficulty getting devices to correctly show their status in the dashboard. For example, I can have a PC that is online and connected to the Internet, but shows to be offline in the dashboard. Only after refreshing many times would it indicate that the PC was actually online, thus allowing me to administer it.
Anonymous | TrustRadius Reviewer

GlobalProtect Mobile Security Manager

  • It has created another area for us to manage some of the internet traffic for our users. Sites being open on-site and not on remote access or vice versa.
  • In general, the certificates are easier to handle than while on Cisco solution, it is still a pain to get the remote device a cert in place if it has "broken."
  • We would like to lock in the ability of which gateway we use to connect to the network. While it's not been an issue for us we have seen some oddness when using a different gateway than the preferred one.
Anonymous | TrustRadius Reviewer

Pricing Details

Cisco Meraki SM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

GlobalProtect Mobile Security Manager

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Usability

Cisco Meraki SM

Cisco Meraki SM 9.0
Based on 1 answer
It has is easy to use overall and is very powerful. The learning curve for the system is very small and I have found it easy to train members of our team to use it. It can fit any size organization and the support is excellent. The ROI is well worth it. If you have a multiplatform ecosystem, this tool is near perfect.
Laurance J. Specht | TrustRadius Reviewer

GlobalProtect Mobile Security Manager

No score
No answers yet
No answers on this topic

Support Rating

Cisco Meraki SM

Cisco Meraki SM 8.0
Based on 4 answers
We have found that Cisco Meraki has always had very good customer support. In the rare case, when we have needed assistance they have always been quick to respond and solve the issue.
Anonymous | TrustRadius Reviewer

GlobalProtect Mobile Security Manager

No score
No answers yet
No answers on this topic

Alternatives Considered

Cisco Meraki SM

The only product I have used that is similar is Apple Configurator. While a powerful solution, it requires physical access to the devices which is not always possible, especially on a large site. Meraki is able to achieve many of the same functions as the Apple configurator but without ever needing to physically access the device, other than initial setup and registration.
Anonymous | TrustRadius Reviewer

GlobalProtect Mobile Security Manager

Easier to implement and configure
George Theofanous | TrustRadius Reviewer

Scalability

Cisco Meraki SM

Cisco Meraki SM 8.6
Based on 5 answers
It’s scalable up to a point and will scale well from small to a medium business, however, as a business grows and policies get more mature or detailed, you might have to later upgrade to a more appropriate enterprise solution such as MaaS360 or AirWatch. This solution however, will last quite a long tome for a growing business.
Matthaniel Cowell | TrustRadius Reviewer

GlobalProtect Mobile Security Manager

No score
No answers yet
No answers on this topic

Return on Investment

Cisco Meraki SM

  • Our immediate take away has been a savings of thousands a year in MDM fees. We were paying around $3.00 a device with our previous MDM and our average with Meraki is about $1.88 per device. That while providing far more functionality than our previous provider.
Mike Madsen | TrustRadius Reviewer

GlobalProtect Mobile Security Manager

  • This solved our problem of having more than one piece of software to manage access for different types of mobile devices.
  • Reduced our cost of needing multiple licenses to manage our VPN connectivity outside of the office.
Anonymous | TrustRadius Reviewer

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