37 Ratings
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Score 8.5 out of 100
75 Ratings
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Score 5.9 out of 100

Likelihood to Recommend

Cisco Meraki SM

The free tier of Meraki SM was excellent and we used it for a few years. We now use the paid version. Meraki SM is excellent for schools that need to manage large amounts of iPads without needing to maintain physical contact with them. We are a small primary school on a single site however Meraki SM is able to handle larger sites. Devices are able to be configured so that the permissions are automatically set depending on the current user, or the current location. This allows for excellent customization. In my experience, Meraki SM works best when used with iPads. It does have some features for managing other devices but I have not used it for this.
Anonymous | TrustRadius Reviewer

Workspace ONE Unified Endpoint Management (UEM) Powered by AirWatch

AirWatch is a great tool for large organizations that need to manage more than 100 devices. The product is capable of handling multiple platforms and is scalable to any size company.I would not recommend AirWatch to small companies, companies with minimal MDM needs or companies on a tight budget. It's the Rolls Royce of MDMs, it has all the bells and whistles and it's not inexpensive.
Jed Tauber | TrustRadius Reviewer

Pros

Cisco Meraki SM

  • The tagging feature is quite nice. One of the tags we use is for lost/stolen devices and we have it configured to email us when one of these devices show to be online. This allows us to take actions (such as remote wipe, track GPS, etc).
  • The ability to configure Geofences is also a nice feature to have. This allows us to restrict where our clients/employees are able to utilize the device.
  • Cloud-based management offers the ease of management which simply is not found with on-premises solutions.
Anonymous | TrustRadius Reviewer

Workspace ONE Unified Endpoint Management (UEM) Powered by AirWatch

  • Enterprise application management - basically we can deploy the application under app catalog and end users can access these applications through their mobile devices after enrollment.
  • Content locker feature is one of the best features which I came across and it is widely used by any organization in order to manage all organization level content in it. It has many more features which we can explore and manage policies accordingly.
  • Admin Console, reporting services, accessing the public app through enterprise store, compliance policies, remote device wipe, passcode management these are major features which we can focus on and explore accordingly
  • Separate Inbox, contacts and calendar application for different OS. Boxer is their new application launch for emails on the device.
Abhijeet Pawar | TrustRadius Reviewer

Cons

Cisco Meraki SM

  • Currently the application addition to Meraki has gone through some changes that make it not as user friendly as it used to be but has improved some areas of the function such as easy of deployment.
  • It would be nice to have the ability to reset a users password from the control panel. This function is currently missing.
  • Some of the navigation within the panel is not the best. It is a little obscure at times where you need to go for certain functions. For instance, to manage users, instead of a nav feature just saying, Manager Users, you have to know to click on a link simply called, "General". This could be improved.
Mike Madsen | TrustRadius Reviewer

Workspace ONE Unified Endpoint Management (UEM) Powered by AirWatch

  • The MDM space is moving fast and growth is challenging for growing technology companies. Airwatch is no different in some of their support challenges. However investing in a TAM has proven to be well worth the investment. Having a point person to facilitate through support has been critical to our successful implementation of Airwatch in our environment.
Ken Austin | TrustRadius Reviewer

Likelihood to Renew

Cisco Meraki SM

No score
No answers yet
No answers on this topic

Workspace ONE Unified Endpoint Management (UEM) Powered by AirWatch

Workspace ONE Unified Endpoint Management (UEM) Powered by AirWatch 7.0
Based on 1 answer
We've used it for 3 years and our contract is up later this year. We own the licenses, but we would have to either renew cloud services or bring the services in-house and install on servers here. We may want to see what's new in the marketplace that could be just as useful and cost effective.
Kelli Thompson | TrustRadius Reviewer

Usability

Cisco Meraki SM

Cisco Meraki SM 9.0
Based on 1 answer
It has is easy to use overall and is very powerful. The learning curve for the system is very small and I have found it easy to train members of our team to use it. It can fit any size organization and the support is excellent. The ROI is well worth it. If you have a multiplatform ecosystem, this tool is near perfect.
Laurance J. Specht | TrustRadius Reviewer

Workspace ONE Unified Endpoint Management (UEM) Powered by AirWatch

Workspace ONE Unified Endpoint Management (UEM) Powered by AirWatch 8.0
Based on 1 answer
It works well for our environment and what we're using it for. It actually does more than we're currently utilizing, but I believe our needs will change in the near future and we could utilize more features.
Kelli Thompson | TrustRadius Reviewer

Reliability and Availability

Cisco Meraki SM

No score
No answers yet
No answers on this topic

Workspace ONE Unified Endpoint Management (UEM) Powered by AirWatch

Workspace ONE Unified Endpoint Management (UEM) Powered by AirWatch 5.0
Based on 2 answers
Just in the past few weeks our staff has had several issues with the website. It is either taking a long time to load anything or we are not able to get in at all. This is very frustrating when you are trying to manage and enroll users. It was down 2 days in a row just this past week. Not good!
Scott Strader | TrustRadius Reviewer

Performance

Cisco Meraki SM

No score
No answers yet
No answers on this topic

Workspace ONE Unified Endpoint Management (UEM) Powered by AirWatch

Workspace ONE Unified Endpoint Management (UEM) Powered by AirWatch 5.0
Based on 2 answers
Went over the availability just a minute ago on the last rating. Don't use the reporting too much but will likely begin that soon. Integration with Active Directory doesn't seem to bog either system down.
Scott Strader | TrustRadius Reviewer

Support Rating

Cisco Meraki SM

Cisco Meraki SM 8.0
Based on 4 answers
We have found that Cisco Meraki has always had very good customer support. In the rare case, when we have needed assistance they have always been quick to respond and solve the issue.
Anonymous | TrustRadius Reviewer

Workspace ONE Unified Endpoint Management (UEM) Powered by AirWatch

Workspace ONE Unified Endpoint Management (UEM) Powered by AirWatch 8.0
Based on 4 answers
There is a separate portal for Workspace One + Chat function. The support is fast but sometime you need a little but luck that the right person is supporting your case. Case escalation is not really working.
Anonymous | TrustRadius Reviewer

Implementation Rating

Cisco Meraki SM

No score
No answers yet
No answers on this topic

Workspace ONE Unified Endpoint Management (UEM) Powered by AirWatch

Workspace ONE Unified Endpoint Management (UEM) Powered by AirWatch 7.9
Based on 4 answers
AirWatch support was included and helped with every step of the implementation. They have their "university" with helpful documents and phone support 24x7.
Traci Centofanti | TrustRadius Reviewer

Alternatives Considered

Cisco Meraki SM

It was the most affordable and provided our company with the features we needed. Even after multiple re-evaluations, we were still able to justify the on-going use of Cisco Meraki SM over the the more expensive options. The others provide some more features, but Meraki provides the most features a growing business needs at an affordable price.
Matthaniel Cowell | TrustRadius Reviewer

Workspace ONE Unified Endpoint Management (UEM) Powered by AirWatch

AirWatch allows for more functionality and better management. The GUI is intuitive and easy to manage. Very simple to enroll a device once the user is created. AirWatch allowed us to create group administrators. This is a nice function that the others don't seem to have. We can create an administrator for different groups. This way they don't have full admin access over everybody, just the people that they supervise.The features are easy to access and it took very little time to enroll our company devices. All the competition seems to be missing one or two features whereas AirWatch has all of the ones that we need.
Anonymous | TrustRadius Reviewer

Scalability

Cisco Meraki SM

Cisco Meraki SM 7.8
Based on 3 answers
It is super easy to add users and deploy MDM license on all new devices on the dashboard. It’s also quite simple to personalize the policies from different teams, sites, or apply rules on a certain type of devices versus another. There are many levels to safely allow managers and admins to control the solution.
Anonymous | TrustRadius Reviewer

Workspace ONE Unified Endpoint Management (UEM) Powered by AirWatch

Workspace ONE Unified Endpoint Management (UEM) Powered by AirWatch 10.0
Based on 1 answer
It is really scalable. They love to have more users as you pay by the license. They are great in this regard.
Scott Strader | TrustRadius Reviewer

Return on Investment

Cisco Meraki SM

  • Allowed us to track phone data usage to save on data overage costs
  • Billing of applications to specific departments cut down on administrative hours spent looking at bills line by line
  • Track and recover lost or stolen devices with fairly accurate GPS
Anonymous | TrustRadius Reviewer

Workspace ONE Unified Endpoint Management (UEM) Powered by AirWatch

  • Visibility of all support team, their location, apps installed on devices and security level, which guarantees information is secure.
  • Users don't have the time to be spending their telecom plans on apps that are not accepted for corporate use. So, this plans can be controlled and money saved.
  • Cost happens to be an OpEx one, and even though it is not visible in ROI, when you calculate how much money represents data leak, information lost, users not arriving to attend customers, and more. The cost is giving you a return on customer satisfaction and continuity.
Alejandra Paola Fernandez Castro | TrustRadius Reviewer

Pricing Details

Cisco Meraki SM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cisco Meraki SM Editions & Modules

Additional Pricing Details

Workspace ONE Unified Endpoint Management (UEM) Powered by AirWatch

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Workspace ONE Unified Endpoint Management (UEM) Powered by AirWatch Editions & Modules

Edition
Standard3.781
Advanced$61
Enterprise$101
Enterprise for VDI$201
  1. per device/per month
Additional Pricing Details

Add comparison