Cisco Meraki SM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Meraki SM
Score 9.6 out of 10
N/A
Cisco offers Meraki Systems Manager (SM), an enterprise mobility management platform supporting the monitoring, provisioning and securing of mobile devices across an enterprise network.N/A
Pricing
Cisco Meraki SM
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
Cisco Meraki SM
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details—
More Pricing Information
Community Pulse
Cisco Meraki SM
Considered Both Products
Cisco Meraki SM
Chose Cisco Meraki SM
Ivanti Endpoint is also a good product, but due to the control plane is more in to on-prem at evaluation time, we were limited with resource constrains and difficult to implement in scalable manner. Also required granular deployment configurations. In Cisco Meraki SM, those two …
Chose Cisco Meraki SM
I used TechPilot to manage mobile devices which was a great product and had some useful features. I say had, because after it was purchased by Securly the software support and functionary went downhill fast. Securly MDM is an inferior product.
Chose Cisco Meraki SM
JAMF was actually a really good platform but JAMF was built and designed for apple devices which did not help us with Android. At one point we needed JAMF because of the MACs that we handed out (Only like 3 MACs). Eventually it made more sense to just move the MACs over to …
Chose Cisco Meraki SM
We were already Cisco Meraki customers so it was a logical step to use their SM product. That said, we did compare to other vendors and we are happy with our choice. Integration and ease of deployment was a big factor. While some competitors could offer lower costs, the …
Chose Cisco Meraki SM
The only product I have used that is similar is Apple Configurator. While a powerful solution, it requires physical access to the devices which is not always possible, especially on a large site. Meraki is able to achieve many of the same functions as the Apple configurator …
Chose Cisco Meraki SM
It was the most affordable and provided our company with the features we needed. Even after multiple re-evaluations, we were still able to justify the on-going use of Cisco Meraki SM over the the more expensive options. The others provide some more features, but Meraki provides …
Chose Cisco Meraki SM
I was not part of the team who evaluated the Cisco Meraki Systems Manager prior to purchase. I am not sure what other applications (competitors) were evaluated. I do know that the MAIN reason that we selected Meraki was because of the value it offers. The per device cost is …
Chose Cisco Meraki SM
The setup is incredibly easy compared to something like SolarWinds. We were up in running in a day and didn't even break a sweat while doing so. The layout is very intuitive and there is plenty of good support to give you a push in the right direction when you need it.
Chose Cisco Meraki SM
We did not consider any other alternative as we've had great success with other products by Meraki.
Chose Cisco Meraki SM
Meraki is more robust and integrated than other tools I have used. The analytics are really helpful for designing and maintaining a healthy network across multiple sites. The interface is clean and easy to follow as well as being able to handle large amounts of traffic …
Top Pros
Top Cons
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Cisco Meraki SM
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User Ratings
Cisco Meraki SM
Likelihood to Recommend
9.5
(13 ratings)
Usability
9.0
(1 ratings)
Support Rating
8.0
(2 ratings)
Product Scalability
9.4
(7 ratings)
User Testimonials
Cisco Meraki SM
Likelihood to Recommend
Cisco
It is very helpful if you need to restrict the apps a student or employee can have on their device. I had teachers using Netflix on the iPads before I brought them under management. Restricting them will make you unpopular with some of your employees, however, I advise them the device is being provided for business use and, therefore we have the right and responsibility to manage it.
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Pros
Cisco
  • We can create templates for our mobile devices that make new hardware deployments a breeze.
  • Pushing out new with Apple Business Manager is easy and efficient.
  • We get tons of real-time information on our devices and useful historical information and logs.
  • Kiosk and Single App mode is great for single purpose tablets.
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Cons
Cisco
  • Limited ability for "command line" functions. For example, we had a laptop that was stolen and showed to be online, but we could not wipe it. We were able to access a command prompt, but it would not accept DISKPART or FORMAT commands to try and make the PC unusable.
  • The GPS location is not terribly accurate and frequently it "guesses" location based off of an IP address rather than actually activating the GPS on the device. This makes tracking lost/stolen devices very difficult.
  • Difficulty getting devices to correctly show their status in the dashboard. For example, I can have a PC that is online and connected to the Internet, but shows to be offline in the dashboard. Only after refreshing many times would it indicate that the PC was actually online, thus allowing me to administer it.
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Usability
Cisco
It has is easy to use overall and is very powerful. The learning curve for the system is very small and I have found it easy to train members of our team to use it. It can fit any size organization and the support is excellent. The ROI is well worth it. If you have a multiplatform ecosystem, this tool is near perfect.
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Support Rating
Cisco
We have found that Cisco Meraki has always had very good customer support. In the rare case, when we have needed assistance they have always been quick to respond and solve the issue.
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Alternatives Considered
Cisco
The only product I have used that is similar is Apple Configurator. While a powerful solution, it requires physical access to the devices which is not always possible, especially on a large site. Meraki is able to achieve many of the same functions as the Apple configurator but without ever needing to physically access the device, other than initial setup and registration.
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Scalability
Cisco
It’s scalable up to a point and will scale well from small to a medium business, however, as a business grows and policies get more mature or detailed, you might have to later upgrade to a more appropriate enterprise solution such as MaaS360 or AirWatch. This solution however, will last quite a long tome for a growing business.
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Return on Investment
Cisco
  • Our immediate take away has been a savings of thousands a year in MDM fees. We were paying around $3.00 a device with our previous MDM and our average with Meraki is about $1.88 per device. That while providing far more functionality than our previous provider.
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