15 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 9 out of 101
60 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.1 out of 101

Add comparison

Likelihood to Recommend

Cisco Meraki Systems Manager

For client support Meraki has been invaluable. For internal support it has been even more invaluable however. I have to admit when we purchased Meraki it was with the intention of simply supporting our clients but we have ended up using it more for internal functionality than we have for client functionality, though it does fulfill a critical role in supporting our app. Because our app is iOS it could be problematic if we were asking all of our clients to update the app themselves, especially those who lock down the use of the iPad more than others. This way we support our app in a way that is almost invisible to the client.
For internal, remote support Meraki has been even more valuable. We often have sales people out of state and it has made supporting them a breeze!
Mike Madsen profile photo

Workspace ONE Powered by AirWatch

AirWatch is a great tool for large organizations that need to manage more than 100 devices. The product is capable of handling multiple platforms and is scalable to any size company.I would not recommend AirWatch to small companies, companies with minimal MDM needs or companies on a tight budget. It's the Rolls Royce of MDMs, it has all the bells and whistles and it's not inexpensive.
Jed Tauber profile photo

Pros

  • App management is a very strong function. It makes app provisioning a snap without having to login with an Apple ID.
  • The remote login capability for computers really is a strong and capable function. Currently it is still in Beta but is such a strong and capable function I hope it is quickly made a standard function of the software.
  • The ability to geofence a device easily without having to jump through multiple hoops to do so has proved to be a fantastic function, very popular with our Enterprise level clients.
Mike Madsen profile photo
  • Easy Management.
  • Ability to wipe a mobile device if it is lost or stolen remotely.
  • Ability to push out email and wifi profiles to devices easily.
No photo available

Cons

  • Currently the application addition to Meraki has gone through some changes that make it not as user friendly as it used to be but has improved some areas of the function such as easy of deployment.
  • It would be nice to have the ability to reset a users password from the control panel. This function is currently missing.
  • Some of the navigation within the panel is not the best. It is a little obscure at times where you need to go for certain functions. For instance, to manage users, instead of a nav feature just saying, Manager Users, you have to know to click on a link simply called, "General". This could be improved.
Mike Madsen profile photo
  • It seems to have issues installing and managing non-IOS platform devices.
  • Can cause some issues when someone changes their Active Directory password or it thinks there is a compromise.
  • I would like to see it in a different email client on the iPhone instead of integrated into the email app.
  • I would also like it to only install one app when installing the software.
Scott Strader profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
Workspace ONE Powered by AirWatch7.0
Based on 1 answer
We've used it for 3 years and our contract is up later this year. We own the licenses, but we would have to either renew cloud services or bring the services in-house and install on servers here. We may want to see what's new in the marketplace that could be just as useful and cost effective.
Kelli Thompson profile photo

Usability

Cisco Meraki Systems Manager9.0
Based on 1 answer
It has is easy to use overall and is very powerful. The learning curve for the system is very small and I have found it easy to train members of our team to use it. It can fit any size organization and the support is excellent. The ROI is well worth it. If you have a multiplatform ecosystem, this tool is near perfect.
Laurance J. Specht profile photo
Workspace ONE Powered by AirWatch8.0
Based on 1 answer
It works well for our environment and what we're using it for. It actually does more than we're currently utilizing, but I believe our needs will change in the near future and we could utilize more features.
Kelli Thompson profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
Workspace ONE Powered by AirWatch5.0
Based on 1 answer
Just in the past few weeks our staff has had several issues with the website. It is either taking a long time to load anything or we are not able to get in at all. This is very frustrating when you are trying to manage and enroll users. It was down 2 days in a row just this past week. Not good!
Scott Strader profile photo

Performance

No score
No answers yet
No answers on this topic
Workspace ONE Powered by AirWatch5.0
Based on 1 answer
Went over the availability just a minute ago on the last rating. Don't use the reporting too much but will likely begin that soon. Integration with Active Directory doesn't seem to bog either system down.
Scott Strader profile photo

Support

No score
No answers yet
No answers on this topic
Workspace ONE Powered by AirWatch8.0
Based on 1 answer
They're usually very good. I've talked to any number of techs from level one to level 3. They all seem pretty knowledgeable about the product and how to support it.
Kelli Thompson profile photo

Implementation

No score
No answers yet
No answers on this topic
Workspace ONE Powered by AirWatch7.9
Based on 2 answers
Have your organizational structure and heirarchy outlined. This helps when you are ready to create OU's and subs in AirWatch.
Kelli Thompson profile photo

Alternatives Considered

Meraki is more robust and integrated than other tools I have used. The analytics are really helpful for designing and maintaining a healthy network across multiple sites. The interface is clean and easy to follow as well as being able to handle large amounts of traffic effectively. The ability to diagnose, control and have visibility on all your devices in one place is great for any size organization.
Laurance J. Specht profile photo
I have not used any other device management tools other than Good which stacks up less than Airwatch
dwan Bryant profile photo

Scalability

No score
No answers yet
No answers on this topic
Workspace ONE Powered by AirWatch10.0
Based on 1 answer
It is really scalable. They love to have more users as you pay by the license. They are great in this regard.
Scott Strader profile photo

Return on Investment

  • Our immediate take away has been a savings of thousands a year in MDM fees. We were paying around $3.00 a device with our previous MDM and our average with Meraki is about $1.88 per device. That while providing far more functionality than our previous provider.
Mike Madsen profile photo
  • This product is far more flexible than Exchange native ActiveSync.
Kelli Thompson profile photo

Pricing Details

Cisco Meraki Systems Manager

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Workspace ONE Powered by AirWatch

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details