Likelihood to Recommend I think the best solutions for Meraki APs are kind of that remote office branch office type of situation where you need to provide coverage for say a restaurant or a retail location, but you have less skilled IT employees there. So you can remotely configure those devices to ensure that you're running at peak performance. I think the places where that may not be the greatest fit is in a traditional large enterprise. And that's mostly because the IT departments there are a little bit more seasoned and full-featured. And the advantages of Meraki really can't be recognized there as much as they might be.
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HPE Networking Switches are great for most any scenario. They are great with low network load and also high network load. They are not exactly the cheapest solution, so they aren't suited for budget conscious users. They are made to work 24/7 with no interruptions, and they have lived up to that promise for us.
Read full review Pros Cisco Meraki Wireless does a GREAT job marketing their product and building your trust. They offer free and very informative webinars that offer free gear for your home network. They rely on word of mouth marketing and it simply works. They offer great try and buy programs as well. They stand behind their product and trust the technology. Cisco Meraki Wireless administrators dashboard is top notch. Their wireless UI interface is integrated with all other Cisco Meraki Wireless products. This makes it easy to use. It has single-use credentials and is seamless. Cisco Meraki Wireless support is also top notch. While they are backed by Cisco, Meraki always feels like you are working with a small business that takes your account seriously. They are specialized and a rare breed in the industry. Getting support from them is a pleasure! Read full review Hewlett Packard Enterprise
Well priced. There's something for all budgets. Choice of managed and unmanaged models. Not all of our customers require (or want to pay for) managed switches, but many do. Tons of features on the higher end models. Read full review Cons Depending on your business size and budget, the cloud based subscription model may not acceptable to upper management. Must maintain subscription to utilize Cisco Meraki Wireless Access Points. Additional functionality and support for Mobile Device Management (MDM) comes with an additional cost if you want telephone support, otherwise it is limited to a certain number of devices and tech support via email only. Read full review Hewlett Packard Enterprise
The Enterprise management software always seemed less intuitive than the default software. More of the parts could be supported across a wider variety of models. Add-on modules should be cheaper than buying a new switch with modules already installed. So they could really do to serve their customers better with pricing options. Read full review Likelihood to Renew The Cisco Meraki WiFi Access Point dashboard and support license is mandatory so to continue usage we will need to renew the license. We may opt to purchase a more current WiFi generation device if something newer is available at that time. Currently, happy with the use of the dashboard as it is very feature rich.
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Usability The Meraki dashboard is an excellent tool to administer and manage the Meraki WiFi Access Point. Navigating the dashboard is intuitive and there are lots of use cases on the Meraki site. The dashboard is the key to having a great administrative experience with the product, easy to use, fast to find information.
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Support Rating Cisco Meraki support has been very helpful when it comes to troubleshooting and supporting their products. There is an online knowledge base with tons of documentation and there is also 24x7 phone support available as part of the dashboard license. Every time I've called support, the engineer I spoke with has been very informative and dedicated to resolving my problems.
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We have had very little experience with support and nothing for years really. But when we have needed support we always got what we needed in a timely fashion. Basically good support that you would expect from an enterprise class business. Definitely less hoops to jump through getting help or parts than their desktop or printer divisions.
Read full review Implementation Rating There were documents that detailed how the WiFi Access Point was to be installed and mounted. The only issue was to cable the device, we use a third party for this type of work and typically has to be performed after normal business hours. Other than that, the installation was easy.
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Alternatives Considered I've found that Meraki Wireless Access Points are able to stack up against all of the other access point manufacturers I've used. I think they are more usable and easy to understand when compared to others like Fortinet, Aruba, or traditional Cisco wireless. I do think the features offered are enough for almost all companies looking for a good wifi plan. They have less detailed settings than Aruba and Cisco so if you have complicated deployments they might be missing some options you are after. Keeping it simple is how Meraki wins. They also have a much easier way to do a zero-touch deployment. You can add the access points in the dashboard and get them running very quickly. They can be managed from anywhere without a VPN or local connection which gives them an edge over their competition.
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HP is a Great balance of everything you need, from cost, quality, and manageability. I have worked with Cisco, Dell, and Ubiquiti, as well as many other brands. Each come with their own Pros and Cons, but are all good products. In the end, I go with HP because the product has never done me wrong. Perception is everything. Downtime makes people question the credibility of the IT managing the systems. HP has never put me in a bad spot where the quality of IT is questioned.
Jeff Allen Director of Information Technology ★ Strengthening IT Operations through Processes and Programs
Read full review Scalability It has nothing really to do with the product itself. I think it's more of the positioning of the Meraki dashboard, kind of edging the simplicity over the deep contextual configuration type things. Giving me a little bit more access to tweak certain things would definitely raise that rating.
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Return on Investment KPI generator: Generator of commercial indicators that help us define the client's profile. Consumption data: See in which the network is occupying the consumption by application and user. Heat zones: See which is the area of ​​interest most traveled by the end user. Read full review Hewlett Packard Enterprise
I really like the idea of paying for the switches one time and just pay for support going forward. The prices are on the high end but I think it is worth it. I wish they would include all the features in one go so we would not have to pay for every new feature. Read full review ScreenShots