Cisco Duo

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Duo
Score 9.4 out of 10
N/A
Cisco Duo is a two-factor authentication system (2FA), acquired by Cisco in October 2018. It provides single sign-on (SSO) and endpoint visibility, as well as access controls and policy controlled adaptive authentication.
$3
per month per user
Pricing
Cisco Duo
Editions & Modules
Duo Essentials
$3
per month per user
Duo Advantage
$6
per month per user
Duo Premier
$9
per month per user
Offerings
Pricing Offerings
Cisco Duo
Free Trial
Yes
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cisco Duo
Considered Both Products
Cisco Duo
Chose Cisco Duo
Cisco Duo had an integrated method for handling MFA on Endpoints and Servers. This was a huge bonus. Administration and implementation seemed more efficient as well.
Chose Cisco Duo
We did not evaluate any other tools, the partner program they were offering was nearly completely unique at the time in our space. While others have began to cater to Managed Service Providers in recent years, Duo was among the first. While other platforms have developed around …
Chose Cisco Duo
We use Microsoft O365, and it looks like I can leverage my existing license to save money by moving away from Cisco Secure Access by Duo. I am still in the research phase, so we might or might not stay with Cisco Secure Access by Duo.
Chose Cisco Duo
Cisco is one of our trusted solution vendors and Cisco Duo can be good integrated to our security landscape.
Chose Cisco Duo
It's more easy and user-friendly.
Chose Cisco Duo
General user support, setting up new devices, migrating users (who have a new phone) is painless. It also provides options, so if push notifications don't work, or just because a users has a preference, you can receive phone call authentication - great feature which means you …
Chose Cisco Duo
Duo is easier than many token-based or code-based methodologies. It allows self-enrollment in ways that Google 2fa does not. Okta costs too much. LastPass is great for passwords, but we didn't want to keep our auth egg in that same basket. Many imitators have shown up since we …
Chose Cisco Duo
We felt that Cisco Secure Access by Duo was easier to configure and integrate for ourselves and our clients.
Chose Cisco Duo
The duo was more manageable to implement and quite user-friendly. The support with Duo was phenomenal and they offer a trial period that can help determine if it is right for you. More than likely you will be pleased and decide to implement.
Chose Cisco Duo
Duo / Cisco Secure Access, by Duo is not a free application and requires a user license, unlike other solutions such as Google Authenticator and Microsoft Authenticator. However, you do get what you pay for. Duo / Cisco Secure Access, by Duo provides great backups of stored …
Chose Cisco Duo
As I recall, we looked at Ping Identity. We did not go far into the evaluation of this product as our partner highly recommended Cisco Duo. From the initial demo of Cisco Duo and understanding all the features and pricing, it had all the features we needed to meet our …
Chose Cisco Duo
When we were researching Multi-Factor Authentication platforms we also looked at Okta. Okta is also a decent product overall, but we just were not as impressed. It’s definitely not as slick as Duo. It didn’t let us in the server the first time, but that could have been a timing …
Chose Cisco Duo
Similar but priced quite well as part of a product suite.
Chose Cisco Duo
Cisco Secure Access by Duo is the best and most familiar. Users have no issues using it and it is a breeze to administer as well.
Chose Cisco Duo
I knew Duo was the right fit. We did not evaluate other options.
Chose Cisco Duo
Cisco Duo is superior to Google or Microsoft Authenticator. At their most basic levels all three do a fine job of providing MFA access codes and all three can work off the same QR code to set up new MFA configurations. Cisco provides a centralized management with policies …
Chose Cisco Duo
Pricing and simplicity put them ahead of the other products that I evaluated other than Microsoft. Did not go with Microsoft because I couldn’t see a way to integrate it with my VPN server.
Chose Cisco Duo
Although there are many platforms for two-factor authentication, we found it so easy to add Duo to our suite as we were already happy Cisco customers. The fewer companies we need to work with to build out our systems, the easier and more secure they are.
Chose Cisco Duo
I've also used Microsoft Authenticator and significantly prefer Duo, because it presents the relevant information in a cleaner, more straightforward, and more reliable way.
Chose Cisco Duo
This was the only such product we looked at for external second form-factor authentication.
Chose Cisco Duo
We selected Cisco Secure Access by Duo due to its ability to interoperate with almost any on premise, cloud, or hybrid application or system. Duo also integrates nicely with our other security systems, including XDR. As well, Duo is a market leader and always pushing the sector …
Top Pros
Top Cons
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Cisco Duo
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Score 9.0 out of 10
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User Ratings
Cisco Duo
Likelihood to Recommend
9.6
(132 ratings)
Likelihood to Renew
9.2
(10 ratings)
Usability
9.5
(76 ratings)
Availability
9.8
(9 ratings)
Performance
9.4
(4 ratings)
Support Rating
9.6
(91 ratings)
Online Training
10.0
(1 ratings)
Implementation Rating
9.7
(10 ratings)
Configurability
10.0
(2 ratings)
Ease of integration
9.6
(9 ratings)
Product Scalability
9.6
(4 ratings)
Vendor post-sale
9.7
(3 ratings)
Vendor pre-sale
9.7
(3 ratings)
User Testimonials
Cisco Duo
Likelihood to Recommend
Cisco
Cisco Duo is extremely well-suited for someone wanting to add MFA to an on-premise Active Directory environment. Some of the other vendors in this space do provide this feature, but they do not natively support it. One of the top competitors in this space requires signing up with another third-party service to make this integration possible. Less moving parts for something as crucial as this is a huge benefit and having only one vendor to point fingers at makes troubleshooting much simpler.
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Pros
Cisco
  • Speed - it's fast with almost no delay between triggering the MFA request and receiving the notification on an iPhone
  • Security - in addition to the added MFA layer, a simple, 4-digit passcode can be added to the authentication request
  • Ease of use - it doesn't scare users. It's simple to install, configure, and use.
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Cons
Cisco
  • If you need to integrate some legacy applications to Cisco Secure Access by Duo, it's not easy.
  • If you want to have more detailed information and reports, you need to pay more for the licensing. The basic option is not enough.
  • A constraint could be that each employee has to install it on their personal smartphone, which some don't like. But, there is an alternative using SMS, although sometimes it takes too long to receive the message.
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Likelihood to Renew
Cisco
There are a lot of competing solutions on the market; however, Duo "just works", and there is little to no learning curve for the new members to be acclimated to it. As long as that continues I see it as the preferred option moving forward
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Usability
Cisco
La interfaz es intuitiva y fácil de navegar, lo que permite a los usuarios administrar sus dispositivos y acceder a las políticas sin problemas. La integración con las aplicaciones SSO y SaaS facilita aún más el proceso de acceso, mejorando la experiencia del usuario.
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Reliability and Availability
Cisco
In the last 5+ years we've been using Duo, there may have been 1 outage that impacted us. We do receive periodic notifications of issues but, for the most part, they impact carriers or functionality that we either don't use, or do not care about.
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Performance
Cisco
We do not see any degradation of performance of the protected applications. There are occasional lags in receiving the push but no show stooppers.
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Support Rating
Cisco
Since it’s a reputable company, I have received technical support when needed and I trust that if anything else happens I can contact them with any issues. I haven’t experienced bad customer service and I totally feel supported while using this authentication method. No complains so far and the high rating!
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In-Person Training
Cisco
There was no in person training but checking the box was the only way I could complete all of the questions.
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Online Training
Cisco
This was not organized training but the videos that Duo provides to teach you how to install a particular integration are top notch.
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Implementation Rating
Cisco
Implementation was straight forward and you can isolate different scenarios in order to test new application setup or add to an existing setup. Gui interface is pretty easy to understand and follow. I had no experience with Duo and still manage to easily set up new policies and rules.
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Alternatives Considered
Cisco
Our school is based in Microsoft 365. Azure has a product built into their licensing (provided you have purchased the appropriate level or the add-on product.) The MFA in Azure is a work in process and doesn't offer broad integration options as Duo does. We didn't look into any other commercial products.
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Scalability
Cisco
So far, the only limits we've encountered were tied to our imagination. Duo's strong list of supported integrations is amazing.
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Return on Investment
Cisco
  • Very positive ROI given it is inexpensive for a small group and helps us secure our most valuable IT assets.
  • Lack of extreme policy granularity results in higher administrative overhead, as there is no middle ground (i.e. MFA every time or not at all).
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